36
Troubleshooting
Bluetooth
Problem
Cause
Solution
Cannot make the unit pair with a
Bluetooth
device.
The unit is turned off.
Turn the unit on and perform the paring (
Another
Bluetooth
device is connected.
Terminate current
Bluetooth
connection, and perform pairing with the new
device.
This unit and the device are too far apart.
Pair the unit and device within a distance of 10 m (33 ft).
There is a device (microwave oven, wireless network, etc.) that outputs
signals in the 2.4 GHz frequency band nearby.
Move this unit away from the device that is emitting radio-frequency signals.
A
Bluetooth
adapter, etc., that you want to pair with this unit has a passkey
other than “0000.”
Use a device whose passkey is “0000.”
The
Bluetooth
device does not support A2DP.
Perform pairing with a device which supports A2DP.
Cannot make a
Bluetooth
connection.
The unit is turned off.
Turn the unit on.
Another
Bluetooth
device is connected.
Terminate current connection, then establish a connection with that device
again.
The
Bluetooth
function of the device is turned off.
Turn on the
Bluetooth
function of the device.
The pairing information has been deleted.
Delete the pairing history for this unit from the
Bluetooth
device, and then
perform pairing again (
This unit is not registered on the device’s
Bluetooth
connection list.
Perform pairing again (
