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Problem:
The time & date settings reset every time the Dash
Cam is powered on
Solution: • The time and date settings will reset when the
Dash Cams battery is flat. Make sure the Dash Cams battery
is fully charged in order to retain the time and date settings.
Problem:
The Dash Cam menu cannot be accessed
Solution: • While the Dash Cam is recording the Menu can
not be accessed. Stop recording before pressing the Menu
button.
Problem:
The Dash Cam screen turns off after a few minutes
when the Dash Cam is powered on
Solution: • Dash Cams have an automatic screen saver
feature. This helps reduce heat in the Dash Cam and also
makes the Dash Cam less distracting to the driver.
• If you prefer the screen remain on, this can be changed in
the Dash Cam settings under “Screen Saver”.
Problem:
The Dash Cam feels warm when it is operating
Solution: • It is normal for the Dash Cam to feel warm to the
touch during typical use, especially when it is recording HD
video.
Problem:
The Dash Cam stops automatically while recording
Solution: • Check to see whether there is enough space on
the Micro SD card.
• Ensure correct Micro SD card is being used, 8-32Gb Class
10 or above Micro SDHC is recommended. Other types of
Micro SD cards may not be suitable for use in Dash Cams.
• If the correct Micro SD Card is being used, format the Micro
SD Card in a computer.
• Micro SD cards have a limited lifespan and become corrupt
after a period of time, due to the continuous loop recording
function. If this has occurred replace you Micro SD Card.
