Xoro HRS 8750 CI+, User Manual

Page: 116 / 121

HRS 8750 CI+
59
Engl
ish
Troubleshooting
Check the following guide for the possible cause of a problem before contacting service.
Technical Support of Xoro/MAS:
•
Tel.: +49 40 77 11 09 17
•
Fax: +49 77735515
•
Internet: www.xoro.de/support.htm
Symptom Correction
No DVB-S reception /
serious distortion by
mosaics or artefacts/
freeze pictures •
No DVB-S reception in your region.
•
Realign the dish. Please pay attention to the direction of the
satellite.
•
Please use a bigger dish.
•
Retry the Auto Scan.
No power
•
Plug the power cord into the outlet tightly and turn on the
power.
Can not scan programs •
Adjust the dish
•
Refer settings for searching
No picture / no coloured
pictures •
Control the connection to the TV set.
•
Control the video output mode in the setup.
•
TV channel or program is scrambled
•
Pay attention to the AV settings
Remote control does not
work
•
Change the batteries.
•
Operate within normal range (max. 5 meters, 30 °)
•
The sensor is pointed to by bright light.
No sound •
Cancel Mute. Press MUTE button
•
Increase volume. Press VOL+ button
•
Pay attention to connection to TV set or amplifier.
Audio / Subtitle without
function or can no choose •
Change audio track (press AUDIO button)
•
Change subtitle track (press SUB button)
•
Other audio track is not supported
•
Subtitles are not supported by broadcaster
No Recording
No Playback
•
No USB memory are connected.
•
No free space on the storage.
•
Do not playback any files which are not specified
•
see page 57 (DVR Set!)
Recording has jerkings or
other mal functions
•
The connected storage is too slow. Please use only USB-
Sticks with 16 GB or higher.
•
Please control the reception quality of the dish and align
them for getting better quality.