HMB 1000
29
English
Troubleshhoting
Check the following guide for the possible cause of a problem before contacting
service. Technical Support of Xoro/MAS:
•
Phone: +49 40 77 11 09 17
•
Internet: www.xoro.de/support.htm
Symptom Correction
No power
•
Check if AC adapter of power is connected securely.
•
Press the
POWER
button on the remote control
No playback
•
Condensation had formed, please wait 1 or 2 hours to
allow the player dry out.
•
Please control the file system of the external storage.
Only FAT32, FAT and NTFS are supported.
•
Control the storages for playable files
•
Disconnect the storage from the device and connect
again
•
Please try another storages
•
Please pay attention to the supported file formats
No remote con-
trol
•
Check the batteries in the remote control
•
Are the polarities correct?
•
Batteries are depleted. Please uses new one.
•
Point the remote control unit at the Infrared sensor
and operate.
•
Remove the obstacles between the remote control
and the Infred snesor
•
Operate the remote control unit at a distance of not
more than 5 meters from the Infrared sensor.
No button works
•
Switch the player completely off.
•
Disconnect the player from the power supply.
•
Connect after some minutes again and try any button.
Black border by
720p video
output on the TV
•
By the video output of 720p with a YPbPr connection
it could be possible that a black border appears on
the screen. This is not an error, this is normal.
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