XMG PRO 17 User Manual Download Page 29

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XXVII

Preface

Troubleshooting

Overview ....................................................................................................................................................7-1
Basic Hints and Tips ..................................................................................................................................7-2

Summary of Contents for PRO 17

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Page 3: ...cation This publication and any accompanying software may not in whole or in part be reproduced translated trans mitted or reduced to any machine readable form without prior consent from the vendor ma...

Page 4: ...m Liechtenstein Denmark Lux embourg Finland Netherlands France Norway Germany Portugal Greece Spain Iceland Sweden Ireland United Kingdom Cyprus Czech Republic Estonia Hungary Latvia Lithuania Malta S...

Page 5: ...wed to sell his product in the European market This product conforms to the essential requirements of the R TTE directive 1999 5 EC in order to attain CE Marking A notified body has determined that th...

Page 6: ...communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can...

Page 7: ...forth for an uncontrolled environment This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body Warning Use only shielded cables to...

Page 8: ...ordless type during an electrical storm There may be a remote risk of electrical shock from lightning 3 Do not use the telephone to report a gas leak in the vicinity of the leak 4 Use only the power c...

Page 9: ...nd of heating ele ment This is an electrical appliance If water or any other liquid gets into it the computer could be badly dam aged Do not expose the computer to any shock or vibration Do not place...

Page 10: ...and don t forget to save your work Remember to periodically save your data as data may be lost if the battery is depleted 5 Take care when using peripheral devices Do not turn off the power until you...

Page 11: ...omputer has been dropped or damaged do not touch the poisonous liquid if the LCD panel breaks If there is an unusual odor heat or smoke coming from your computer Bottom Cover Removal Warning Users sho...

Page 12: ...lug the power cord be sure to disconnect it by the plug head not by its wire Make sure the socket and any extension cord s you use can support the total current load of all the connected devices Befor...

Page 13: ...n or swelling however this is part of the battery s safety mechanism and is not a cause for concern Use proper handling procedures when using Polymer Lithium Ion batteries Do not use Polymer Lithium I...

Page 14: ...tative or qual ified service personnel Keep children away from and promptly dispose of a damaged battery Always dispose of batteries carefully Batteries may explode or leak if exposed to fire or impro...

Page 15: ...e computer models in this series come supplied with a light blue cleaning cloth To clean the computer case with this cloth follow the instructions below 1 Power off the computer and peripherals 2 Disc...

Page 16: ...ters 6 Put the notebook in its carrying bag and secure it with the bag s straps 7 If you re taking any peripherals e g a printer mouse or digital camera pack them and those devices adapters and or cab...

Page 17: ...ata Pass your computer and disks around the devices Ask security officials to hand inspect them you may be asked to turn it on Note Some airports also scan luggage with these devices Fly safely Most a...

Page 18: ...rms wrists and hands in a relaxed position Your knees should be slightly higher than your hips Place your feet flat on the floor or on a footrest if necessary Use a chair with a back and adjust it to...

Page 19: ...ake the following precautions Set the Windows Power Plans to turn the screen off after a few minutes of screen idle time Use a rotating moving or blank screen saver this prevents an image from being d...

Page 20: ...XVIII Preface...

Page 21: ...and Operation VII Servicing IX Power Safety X Polymer Lithium Ion Battery Precautions XI General Battery Precautions XII Cleaning XIII Cleaning Instructions XIII Travel Considerations XIV Quick Start...

Page 22: ...Backlight LED 1 12 Flexikey Application 1 18 Flexikey Application Features 1 19 Function Keys Visual Indicators 1 20 Front Right Views 1 21 Rear Left Views 1 22 Bottom View 1 24 Windows 10 Start Menu...

Page 23: ...d Reader 2 3 Audio Features 2 4 Setup for 5 1 Surround Sound 2 5 Setup for Audio Recording 2 7 Setup for Audio Devices 2 In 1 Audio Jack 2 8 Touchpad and Buttons Mouse 2 9 Touchpad Sensitivity 2 9 Mou...

Page 24: ...Power Controls 3 15 Battery Information 3 18 Battery Power 3 18 Conserving Battery Power 3 19 Battery Life 3 20 New Battery 3 20 Recharging the Battery with the AC DC Adapter 3 20 Proper handling of...

Page 25: ...llation Procedure 4 7 Chipset 4 7 Video VGA 4 7 NVIDIA Video VGA 4 7 LAN 4 8 Card Reader 4 8 Touchpad 4 8 Control Center 4 8 Airplane 4 8 MEI Driver 4 8 Audio 4 9 Optional Drivers 4 10 BIOS Utilities...

Page 26: ...Advanced Chipset Control Advanced Menu 5 8 FlexiCharger Advanced Menu Advanced Chipset Control 5 9 MSHybrid or DISCRETE Switch Advanced Menu Advanced Chipset Control 5 10 GPU Performance Scaling Advan...

Page 27: ...enu 5 17 Set User Password Security Menu 5 18 Password on boot Security Menu 5 18 Secure Boot Control Security Menu 5 19 TPM Configuration Security Menu 5 20 Boot Menu 5 21 Boot Option Priorities Boot...

Page 28: ...Combo Driver Installation 6 30 WLAN AD Combo Driver Installation 6 31 WLAN Configuration in Windows 6 32 Fingerprint Reader Module 6 35 Fingerprint Reader Driver Installation 6 36 Fingerprint Module...

Page 29: ...olume Data Verification and Repair 6 60 Replacing and Reverting Recovery and Master Volumes 6 60 Intel Rapid Storage Technology for Optane Systems 6 63 Enabling Intel Optane 6 64 Disabling Intel Optan...

Page 30: ...1 Ports and Jacks A 2 2 in 1 Audio Jack Line Out S PDIF Out Jack A 2 Card Reader A 2 DC In Jack A 2 HDMI Out Port A 2 Headphone Out Jack A 2 Microphone In Jack A 3 Mini DisplayPorts 1 3 A 3 RJ 45 LAN...

Page 31: ...ystem Program B 5 Volume System Program B 5 Fan Speed System Program B 5 This system supports Power Saving power B 6 Sleep Button System Program B 6 Desktop Background System Program B 6 Display Switc...

Page 32: ...CPU Memory Overclocking Support B 12 CPU Overclocking B 14 Memory Overclocking B 15 GPU Overclocking B 16 GPU Overclocking B 18 Flexikey Application B 21 Language Interface B 22 Keyboard Settings Expr...

Page 33: ...ver Installation C 5 Video VGA C 5 NVIDIA Video VGA C 5 NVIDIA GeForce Experience C 6 Configure Other Displays Using Project C 7 You can configure attached displays from Project C 7 Configuring an Ext...

Page 34: ...Settings C 33 Configure Surround PhysX C 34 Set Digital Audio C 35 Intel HD Graphics Control Panel C 36 Specifications Note D 2 Core Logic D 2 Display D 2 Memory D 2 Storage D 2 Audio D 2 Keyboard Poi...

Page 35: ...XXXIII Preface Indicators D 4 BIOS D 4 Security D 4 Features D 4 Operating System D 4 Environmental Spec D 4 Dimensions Weight D 4...

Page 36: ...XXXIV Preface...

Page 37: ...drivers and utilities essential to the operation or improvement of some of the computer s subsystems Chapter 5 An outline of the computer s built in software or BIOS Basic Input Output System Chapter...

Page 38: ...ation more detailed descriptions of the functions setup and system controls are covered in the remainder of the User s Manual but do not worry if you do not understand every thing the first time Keep...

Page 39: ...puter and a hardware component e g a wireless network module It is very important that you install the drivers in the order listed in Table 4 1 on page 4 4 You will be unable to use most advanced cont...

Page 40: ...ing system is supported Design Styles This notebook series includes two different design styles Note that your model may appear slightly different from those pictured in this manual Note that this com...

Page 41: ...there for 6 seconds or longer Remove the adapter cord from the computer s DC In jack and then plug it back in again the battery will now be unlocked 3 Use one hand to raise the lid LCD to a comfortab...

Page 42: ...d and Buttons has a valid operational area indi cated within the dotted lines above 4 1 5 8 6 7 2 5 3 Wireless Device Operation Aboard Aircraft The use of any portable elec tronic transmission devices...

Page 43: ...g Green Caps Lock is Activated Blinking Orange The Battery has Reached Critically Low Power Status Green Scroll Lock is Activated Green The Battery is Fully Charged Green Hard Disk Activity Orange AC...

Page 44: ...e any standard USB keyboard The system will detect and enable it auto matically However spe cial functions hot keys unique to the system s regular keyboard may not work Scr Lk Hold down the Fn Key and...

Page 45: ...can use any standard USB keyboard The system will detect and enable it auto matically However spe cial functions hot keys unique to the system s regular keyboard may not work Scr Lk Hold down the Fn K...

Page 46: ...Taskbar Notification Area C Launch Cortana in listening mode D Toggle the Desktop E Launch File Explorer Quick Access tab Number 1 2 etc Launch an application from the taskbar numbered from left to r...

Page 47: ...ter gives quick access to frequently used controls and enables you to quickly turn the camera Touch Pad on off see Appendix B for full details Figure 1 5 Control Center Control Center Access To run th...

Page 48: ...Fn plus the key to launch the keyboard backlight application to configure the settings see overleaf Table 1 3 Main Keyboard LEDs Main Keyboard Colored LED Function key Combinations Fn Launch Keyboard...

Page 49: ...eyboards The Keyboard Backlight application can be accessed by pressing the Fn plus key or by clicking the Flexikey button in the Gaming section of the Control Center and then clicking the Backlight t...

Page 50: ...llows you to select a range of colors for your keyboard backlight by clicking on the color required You can choose to display the swatch either in Full Color or as a 256 Color Scheme Click the Custom...

Page 51: ...the keyboard Click Save when exiting the application to retain the setting Table 1 4 Mode Buttons Mode Buttons Random Color Wave Up Down Custom Display Configure Keyboard Sections Colors Dancing Effe...

Page 52: ...lication allows you to preview setting changes made to colors on the keyboard Keyboard LED Sections The bottom right section of the application allows you to select partial areas or all of the keyboar...

Page 53: ...n allows you to save up to 3 sets of color and effect combinations Click Save when exiting the application to retain the settings Figure 1 9 Sets Save Exit Click Exit to quit the application without s...

Page 54: ...to disable certain keys The application can also be used to configure the mouse buttons to create hotkeys for gaming etc All the configuration settings are retained under up to12 profiles to which th...

Page 55: ...s is useful in gaming or when using applications which have a complex set of keyboard shortcuts LAUNCH APP This simply assigns single keys or mouse clicks to launch any program s or application s exec...

Page 56: ...Visual Indicators Keys Function Visual Indicators Fn Fan Control Toggle Automatic Full Power Fn Control Center Toggle see over Fn Play Pause in Audio Video Programs Fn Display Toggle Fn Touchpad Togg...

Page 57: ...5 2 9 3 4 8 6 7 10 Multi in 1 Card Reader The card reader allows you to use the most popular digital storage card formats MMC MultiMedia Card RSMMC SD Secure Digital Mini SD SDHC SDXC up to UHS II Po...

Page 58: ...splay Port 1 3 Note that the HDMI Port and Mini Display ports support video and audio signals to attached external displays see HDMI Audio Configuration on page C 9 3 1 6 7 1 5 7 Thunderbolt Port Set...

Page 59: ...hunderbolt port The hardware must be ejected safely 1 Go to the notification area of the taskbar in the Desktop App and click on the Safely Remove Hardware and Eject Media icon 2 Click on Eject Thunde...

Page 60: ...s for the pur poses of device upgrade as this may violate the terms of your warranty If you need to replace re move the hard disk RAM optical device etc for any reason please contact your distributor...

Page 61: ...skbar in the lower left corner of the screen or by pressing the Windows Logo Key on the keyboard Figure 1 15 Windows Start Menu Desktop Windows Screens Note that the Win dows screens on the following...

Page 62: ...enu icon or use the Windows Logo Key X key combination to bring up an advanced Context Menu of useful features such as Apps and Features Power Options Task Manager Search File Explorer Device Manager...

Page 63: ...pps and many more will be installed as you add more applications etc Not all of these apps can fit on the screen so may need click and drag the handles at the edge of the screen to expand the menu in...

Page 64: ...rograms to the Start Menu Right Click on a program s icon and select Pin to Start from the drop down menu To remove an app or program from the Start Menu right click the icon and select Unpin from Sta...

Page 65: ...en the Control Panel The Control Panel can be accessed in a number of ways in Windows 10 Figure 1 19 Windows 10 Control Panel Access Select Control Panel under the Windows System item in the Start Men...

Page 66: ...Start Menu and also as an App gives you quick access to a number of system settings control panels allowing you to adjust settings for System Devices Network internet Personalization Apps Accounts Ti...

Page 67: ...the taskbar in the bottom right of the screen Some of the Control Panels and appli cations referred to throughout the course of this manual can be accessed from here Figure 1 21 Taskbar You can pin un...

Page 68: ...enter appears as a vertical panel on the right side of the screen when you swipe in from the right or click the button in the notification tray This gives you access to commonly needed functions like...

Page 69: ...2 Press the P or Fn F7 key combination 3 Click on any one of the options from the menu to select PC screen only Duplicate Extend or Second screen only 4 You can also click Connect to a wireless displ...

Page 70: ...r see Appendix C MSHybrid mode is selected by default To configure displays in Hybrid mode use the Intel HD Graphics Con trol Panel see page C 36 Discrete Graphics Mode Discrete Graphics Mode will use...

Page 71: ...ettings 2 Adjust the settings for Brightness and color Scale and layout Resolution and Orientation from the menus 3 When and external display is attached you can arrange the display configuration from...

Page 72: ...Graphics Control Panel 1 Right click the desktop and select Intel R Graphics Settings from the menu OR 2 Click the icon in the notification area of the Desktop taskbar and select Intel R Graphics Set...

Page 73: ...Panel 1 Right click the desktop and select NVIDIA Control Panel Figure 1 26 OR 2 Double click the icon Figure 1 26 in the Windows control panel 3 To configure displays in Discrete mode use the NVIDIA...

Page 74: ...or Restart you can also add Hibernate Sleep to the menu see page 1 39 To fully control all the power options including Hibernate mode go to the Power Options control panel and configure the power butt...

Page 75: ...e a password Task Manager and Switch User If you click the Power icon in the lower right corner of the screen a power management option menu appears to display Sleep Hibernate Shut down and Restart Ad...

Page 76: ...ttings 1 Windows 10 has minimum screen resolution requirements 2 Right click a blank area of the Desktop and select Display Settings 3 Adjust the Resolution to make sure that it is at least 1024 768 a...

Page 77: ...Chapter 2 Storage Devices Mouse Audio Overview Read this chapter to learn more about the following main features and components of the computer Hard Disk Drive Solid State Drive Multi in 1 Card Reader...

Page 78: ...sk drives see Storage on page D 2 for specification information how ever you will need to contact your distributor supplier to do this in order to avoid violating the terms of your warranty Bottom Cov...

Page 79: ...rd disk s Make sure you install the Card Reader driver see Card Reader on page 4 8 Push Push Card Reader The card reader fea tures a push in push out card insertion and ejec tion mechanism Simply push...

Page 80: ...mbination see Table 1 5 on page 1 20 Volume Adjustment The sound volume level can be clicking using the volume control icon in the notification area of the taskbar Figure 2 2 Realtek Audio Manager See...

Page 81: ...Speaker Configuration pull down menu Volume Adjustment The sound volume level is set using the volume control within Windows and the volume func tion keys on the comput er Click the volume icon in the...

Page 82: ...phone In Jack Center Subwoofer Speaker Out Headphone Jack Rear Speaker Out 6 As you plug in each cable a dialog box will pop u 7 Click to put a check in the appropriate box according to the speaker pl...

Page 83: ...Classic View 2 Click Realtek HD Audio Manager or right click the notification area icon and select Sound Manager 3 Click Microphone Effects tab in Microphone tab and then click to select Noise Suppre...

Page 84: ...ound coming through the connected headphones speakers and the internal speakers at the same time 3 To make sure the pop up menu appears see sidebar 4 See Sound Blaster Audio Setup for External Speaker...

Page 85: ...d right buttons are divided roughly down the mid dle Press the left button zone for a left click and right button zone for a right click action Touchpad Cleaning In order to improve pad performance it...

Page 86: ...n configure the functions from the Mouse or Touchpad control panels in De vices in the Settings control panel as follows 1 Click the Settings item in the Start Menu or All Settings in the Action Cente...

Page 87: ...es Mouse Audio Mouse Touchpad Devices 2 11 2 Mouse Settings You can select the primary mouse button and scrolling options and access Mouse Properties from Additional mouse options Figure 2 8 Windows S...

Page 88: ...icking the Touchpad button to turn it off You can set the system to automatically disable the internal Touchpad when an ex ternal USB point device e g a USB mouse is attached Click Leave touchpad on w...

Page 89: ...e pad by ac cident by recognizing when your palm is resting on it or brushing its surface while you are typing Click in the check box to enable disable the different gestures or taps on the surface of...

Page 90: ...tly separated on the Touchpad surface and slide both fingers in the direction required in a straight con tinuous motion The two finger pinch to zoom gesture can be used to perform the same function as...

Page 91: ...5 2 The three finger and four finger swipes and taps can be configured for a number of different functions Select the appropriate function from the drop down menu Figure 2 13 Three Finger Gestures Swi...

Page 92: ...e Audio 2 16 Mouse Touchpad Devices 2 The following is an overview of some of the main gestures you can use with your Touchpad however these can be configured from the Touchpad menus Figure 2 15 Touch...

Page 93: ...Plans Power Saving States Configuring the Power Buttons Battery Information The computer uses enhanced power saving techniques to give the operating system OS direct control over the power and therma...

Page 94: ...ally set up as below Attach the AC DC adapter cord to the DC In jack on the left of the computer then plug the AC power cord into an outlet and connect the AC power cord to the AC DC adapter and leave...

Page 95: ...et is unavailable Battery life varies depending on the applications and the configuration you re using To increase battery life let the battery discharge completely before recharging see Battery FAQ o...

Page 96: ...on when it is pressed for less than 4 seconds pressing and holding the power button for longer than this will shut the computer down Use Power Options Hardware and Sound in the Windows control panel t...

Page 97: ...d disk or system problems Right click the Power item in the Start Menu and select Shut down If you want to add Hiber nate Sleep to the Power Menu see Adding Hibernate Sleep to the Power Menu on page 3...

Page 98: ...to set the display to turn off after a specified time and to send the computer into Sleep after a period of inactivity Click Change plan settings and then click Change advanced power settings to ac ce...

Page 99: ...wer Choose High performance you may need to click Show additional plans to view the High performance plan for maximum performance when the computer is pow ered from an AC power source Choose the Power...

Page 100: ...you last left off what was on your desktop without reopening the application s and file s you last used If your mobile PC in Sleep is running on battery power the system will use only a minimum amount...

Page 101: ...rn you to where you last left off within seconds You should put your mobile PC into Hibernate if you will not use the computer for a period of time and will not have the chance to charge the battery T...

Page 102: ...r buttons do on the left menu in Power Options to bring up the menu Password Protection It is recommended that you enable a password on wake up in order to protect your data However you can dis able t...

Page 103: ...1 Go to the Power Options Hardware and Sound control panel 2 Click Change settings that are currently unavailable 3 Click Choose what the power buttons do 4 Click to put a check in the Hibernate Slee...

Page 104: ...F12 Key Combo Hibernate Off battery Press the Power Button Orange AC DC adapter Display Turned Off Green Press a Key or Move the Mouse Touchpad Table 3 1 Resuming Operation Closing the Lid If you hav...

Page 105: ...n to toggle the Control Center on off 2 Click either the Performance Balanced or Power Saving button PowerConservation Modes The Power Saving set ting will result in maxi mum power saving but with the...

Page 106: ...tch User Sign out Change a password and Task Manager options If you click the Power icon in the lower right corner of the screen a power management option menu ap pears to display Sleep Shut down and...

Page 107: ...r Controls The Settings item in the Start Menu or via the Action Center gives you access to a number of power settings control panels which enable you to quickly adjust power options Click System to a...

Page 108: ...vel and by clicking Battery usage by app you can see the current state of battery usage by application etc The Battery saver can be level can be adjusted to be turned on if the battery level falls bel...

Page 109: ...tings Menu Power Controls 3 17 3 Power Sleep Power sleep gives you quick access to Screen and Sleep settings Click Addi tional power settings to go to the main power options control panel Figure 3 11...

Page 110: ...ery levels from power plan Change plan settings Change advanced power settings see Figure 3 3 on page 3 7 Click the battery icon in the notification area to see the current battery level and charge st...

Page 111: ...it is not powered by the AC DC adapter Reduce the amount of time before the display is turned off Close wireless Bluetooth modem or communication applications when they are not being used Disconnect r...

Page 112: ...22 for instructions on how to do this Recharging the Battery with the AC DC Adapter The battery pack automatically recharges when the AC DC adapter is attached and plugged into an electrical outlet I...

Page 113: ...Discard used battery according to the manufacturer s in structions Damaged Battery Warning Should you notice any physical defects e g the battery is bent out of shape after being dropped or any unusua...

Page 114: ...down due to a low battery Don t turn off the computer even if a message indicates the battery is critically low just let the computer use up all of the battery power and shut down on its own 1 Save a...

Page 115: ...nagement Battery Information 3 23 3 3 Click Change plan settings after creating it and click Change plan settings Change advanced power settings Figure 3 15 Change Plan Settings Change Advanced Power...

Page 116: ...battery options 5 Choose the options below click Yes if a warning appears Low battery levels 0 Critical battery Levels 1 Low battery action Do Nothing Critical battery action On battery Shut Down Crit...

Page 117: ...arge the battery When charging the battery don t stop until the LED charging indicator light changes from orange to green How do I maintain the battery Completely discharge and charge the battery at l...

Page 118: ...Power Management 3 26 3...

Page 119: ...drivers and utilities necessary for the proper operation of the computer Ta ble 4 1 on page 4 4 lists what you need to install and it is very important that the drivers are installed by the method ou...

Page 120: ...ce Drivers Utilities User s Manual disc into an attached DVD drive 2 Click the message Tap to choose what happens with this disc 3 Click Run autorun exe 4 Click Install Drivers button or Option Driver...

Page 121: ...nstalled in this order which is the same as that listed in the Drivers Installer menu below 6 Click to select the driver you wish to install you should note down the drivers as you install them 7 Foll...

Page 122: ...ID Optane or AHCI Mode Page 6 2 Video VGA Page 4 7 Wireless LAN Module no driver installation required Page 6 29 NVIDIA Video VGA Page 4 7 Fingerprint Reader Module Page 6 35 LAN Page 4 8 Bluetooth WL...

Page 123: ...drivers it may be necessary to uninstall the original driver To do this go to the Control Panel in the Windows OS and double click the Programs icon Programs Unin stall a program Click to select the...

Page 124: ...s New Hardware Found If you see the message New Hardware Found dur ing the installation procedure other than when out lined in the driver install procedure click Cancel to close the window and follow...

Page 125: ...the computer Video VGA 1 Click 2 Install Intel VGA Driver Yes 2 Click Next Yes Next 3 Click Finish to restart the computer NVIDIA Video VGA 1 Click 3 Install NVIDIA VGA Driver Yes 2 Click AGREE AND CO...

Page 126: ...uchpad 1 Click 6 Install Touchpad Driver Yes 2 Click Next 3 Click the button to accept the license agreement and click Next 4 Click Finish Restart Now to restart the com puter Control Center 1 Click 7...

Page 127: ...n see Sound Blaster Audio on page 6 47 and Intel Rapid Storage Technology driver see Intel Rapid Storage Technology on page 6 57 required for AHCI RAID mode Windows Update After installing all the dri...

Page 128: ...procedures for any modules in cluded in your purchase option Figure 4 3 Optional Drivers Installer Screen Note that you need to install both the WLAN Bluetooth drivers for the WLAN Bluetooth Combo mo...

Page 129: ...t tings you find and any changes you make This information could be useful if your system ever needs servicing There is one general rule Don t make any changes unless you are sure of what you are doin...

Page 130: ...ill display a system summary and prompt you to run Setup If there are no problems the Setup prompt will disappear and the system will load the operating system Once that starts you can t get into Setu...

Page 131: ...l Errors This kind of error still allows you to boot You will get a message identifying the problem make a note of this message and you can then press F7 the F7 on screen will be highlighted to illust...

Page 132: ...ed to illustrate that the system is processing the request during the POST or press F7 for boot options If you get a Keyboard Error usually because you pressed F2 too quickly just press F2 again If th...

Page 133: ...are confusing press F1 to call up a General Help screen and then use the arrow keys to scroll up or down the page The Item Specific Help on the upper right side of each screen explains the highlight e...

Page 134: ...BIOS Utilities 5 6 Main Menu 5 Main Menu SATA Port Main Menu Pressing Enter opens the sub menu to show the configuration of a optical Device HDD on the computer s SATA Ports Figure 5 2 Main Menu...

Page 135: ...erating system you will also change these settings Some applications may also alter data files to reflect these changes System Extended Memory Main Menu This item contains information on the system me...

Page 136: ...5 Advanced Menu Advanced Chipset Control Advanced Menu The sub menu here allows you to change the settings for the FlexiCharger Dis crete or Hybrid GPU GPU Performance Scaling VT d Fast Boot and DDI...

Page 137: ...e level at 40 See the sidebar warning for information on running the FlexiCharger for an ex tended period as this is not recommended FlexiCharger Warning If you leave the FlexiCh arger continuously En...

Page 138: ...ssing Unit GPU Note that this GPU switch alternatively be set using the Control Center GPU switch and this can override settings made here and vice versa GPU Switch Gaming on page B 8 GPU Performance...

Page 139: ...I Display Digital Interface control from DDI to mDP Mini DisplayPort or DDI to TBT Thunderbolt here to support external displays con nected to these ports if you have included a Thundebolt combo port...

Page 140: ...chnology Advanced Menu Intel R Thunderbolt You can enable disable the Intel R Thunderbolt port support from this menu see over The Thunderbolt port is enabled by default as a data port in Legacy Mode...

Page 141: ...ection The connection manager will request approval from the host and auto approval may be given based on the unique ID of the connecting device If you set a one time saved key only then the host will...

Page 142: ...can be configured in the Control Center see CPU Memory Overclocking Support on page B 12 Overclocking Issues If you get any errors due to changing overclocking settings e g a black screen to reset the...

Page 143: ...Optane or AHCI Mode on page 6 2 for details Make sure you install the Intel Rapid Storage Technology application if you have set the SATA Mode to Intel RST Premium for RAID OR Intel Optane or to AHCI...

Page 144: ...if you have not enabled UEFI Boot If you disable the Boot Logo you will not see the F2 Enter Setup or F7 Boot Options prompts on the screen however you can still press these keys while the boot screen...

Page 145: ...s will not affect access to the computer OS only the Aptio Setup Utility Security Menu The changes you make here affect the access to the Setup utility itself and also access to your machine as it boo...

Page 146: ...menu items in the Aptio Setup Utility cannot be modified in user mode Note You can only set the user password after you have set the supervisor pass word Password on boot Security Menu Specify whethe...

Page 147: ...process Secure Boot is available as a menu option if you have enabled UEFI Boot see Boot Menu on page 5 21 Enabling Secure Boot will bring up the Secure Boot Mode menu to enable you to configure Secu...

Page 148: ...le Trusted Platform Module TPM support and to configure the TPM State Select TPM Configuration and press En ter to access the sub menu Press Enter to access the Security Device Support menu and select...

Page 149: ...on that device it will try to load it from the next device in the order specified in the Boot Option Priorities Figure 5 11 Boot Menu BIOS Screens Note that the BIOS screens pictured on these pages a...

Page 150: ...nu Enable disable UEFI Boot from this menu The Unified Extensible Firmware Inter face UEFI specification provides a clean interface between operating systems and platform firmware at boot time In cont...

Page 151: ...ing to Discard Changes or Exit Discarding Changes will wipe out any changes you have made to the Setup You can also choose to restore the original Setup defaults that will re turn the Setup to its ori...

Page 152: ...BIOS Utilities 5 24 5...

Page 153: ...ding on the configuration purchased If you are unsure please contact your service representative The chapter includes information on the following Setting Up SATA RAID Optane or AHCI Mode Wireless LAN...

Page 154: ...ble memory device and Intel Rapid Technology software This combination is designed to speed up your system per formance by caching boot data executables frequently accessed data and system page files...

Page 155: ...h UEFI disabled legacy mode does not support PCIe SSDs AHCI mode with the IRST driver installed does not support PCIe SSDs After setting the SATA mode to Intel Optane and installing the Intel Rapid St...

Page 156: ...es full data protection as data can simply be copied from a healthy disk to a replacement for any failed disk A Striped Array RAID 0 is NOT fault tolerant The failure of one drive will result in the l...

Page 157: ...RST Driver Installation on page 6 57 Run the Intel Rapid Storage Technology application to manage your RAID vol ume as instructed in Intel Rapid Storage Technology for RAID Systems on page 6 58 See al...

Page 158: ...icrosoft Windows 10 OS DVD A connected external DVD drive Two Identical solid state drives The Device Drivers Utilities User s Manual disc 1 Start up your notebook computer and press F2 to enter the B...

Page 159: ...can now setup your RAID volume using any two installed disks 11 Go to Name and press Enter 12 Type a name of your choice for your RAID volume and press Enter Figure 6 1 Create RAID Volume Advanced In...

Page 160: ...Table 6 2 on page 6 5 for details and press Enter RAID0 Stripe RAID1 Mirror 15 Go to any of the disks listed under Select Disks and select a disk name and press Enter 16 Move the cursor down use the a...

Page 161: ...e Strip Size to your requirements it is recommended that you set the Strip Size to 128KB 19 Go to Create Volume and press Enter 20 The RAID volume will then be created and the RAID information will be...

Page 162: ...OS DVD and press Enter 25 Press a key at system startup to begin installing Windows from your Microsoft Windows 10 disc 26 Click Next Install Now to continue installing the operating system as normal...

Page 163: ...ire two identical solid state drives You need to setup a RAID before installing your Windows 10 operating system and you will need to prepare the following in order to do so The Microsoft Windows 10 O...

Page 164: ...Go to the Boot menu select UEFI Setting and press Enter see page 5 21 6 Set UEFI Boot to Enabled 7 Press Esc to exit the menu and go to the Advanced menu 8 Select SATA Mode see page 5 15 press Enter...

Page 165: ...HCI Mode 6 13 6 16 Go to RAID Level and press Enter 17 Choose the RAID Level required see Table 6 2 on page 6 5 for details and press Enter RAID0 Stripe RAID1 Mirror Figure 6 6 Name the RAID Volume Ad...

Page 166: ...rrow keys onto to X o select the disk required and press Enter 20 You should select two identical SSDs to form your RAID volume 21 If you have selected RAID0 Stripe then you can adjust the Strip Size...

Page 167: ...the condition in the bulleted points below are met before doing so Make sure the Windows 10 OS DVD is in the attached DVD drive as the com puter starts up it will automatically boot from the Windows...

Page 168: ...iver 31 Click Browse and browse to the location you copied the files to on your USB Flash drive or external USB hard disk X denotes your USB Flash drive X f6flpy x64 for Windows 8 64bit 32 Click Next...

Page 169: ...lowing in order to do so The Microsoft Windows 10 OS DVD A connected external DVD drive Two Identical solid state drives The Device Drivers Utilities User s Manual disc 1 Start up your notebook comput...

Page 170: ...12 Press Enter and select if applicable the Strip Size best set to 128KB RAID Volumes None defined Physical Devices ID Drive Model Serial Size Type Status Vol ID 0 SAMSUNG HM160HI S10UJDRZ705758 149...

Page 171: ...ity size best set to default 14 Press Enter to select Create Volume 15 Press Enter to create the volume and confirm the selection by pressing Y 16 This will now return to the main menu 17 Select 6 Exi...

Page 172: ...tup to begin installing Windows from your Microsoft Windows 10 disc 21 Click Next Install Now to continue installing the operating system as normal see your Windows documentation if you need help on i...

Page 173: ...ng so will result in the loss of all data on the RAID volumes 1 Start up your notebook computer and press F2 to enter the BIOS 2 Go to Intel R Rapid Storage Technology in the Advanced menu and press E...

Page 174: ...alling your Windows 10 operating system and you will need to prepare the following in order to do so The Microsoft Windows 10 OS DVD An attached external DVD drive An Intel Optane SSD installed in you...

Page 175: ...Storage Technology Advanced menu and press Enter note this item only appears after you have restarted and accessed the BIOS again after having set SATA Mode to Intel RST Premium 11 If you are reinsta...

Page 176: ...itions 19 Click New to create a partition for Windows 20 It is very important to make sure that when you create the partition to leave at least a minimum of unallocated space of 5MB see sidebar 21 Fol...

Page 177: ...de 6 25 6 24 After installing the Intel Rapid Storage Technology application you can access Device Manager right click the Start menu and select Device Manager 25 Click Disk drives to check the Optane...

Page 178: ...an Intel Optane setup as doing so will result in the loss of all data on the volumes 1 Make sure that Intel Optane is Enabled in the Intel Rapid Storage Tech nology application 2 Start up your compute...

Page 179: ...p SATA RAID Optane or AHCI Mode 6 27 6 5 Select Deconcatentate and press Enter 6 Select Yes from the Are you sure you want to perform deconcatentation option Figure 6 16 Intel R Rapid Storage Technolo...

Page 180: ...press Enter 8 The system will return to the standard Intel R Rapid Storage Technology menu when complete see Figure 6 13 on page 6 23 9 You should then select the appropriate SATA Mode for your syste...

Page 181: ...a WLAN driver installation and does not require a Bluetooth driver installation See the appropriate driver installation instructions on the page indicated below See Intel WLAN Driver Installation on p...

Page 182: ...e default setting for Wireless LAN control in Windows see page 6 32 Qualcomm Atheros WLAN Combo Driver Installation 1 Make sure the system is not in Airplane Mode and then insert the Device Drivers Ut...

Page 183: ...he Device Drivers Utilities User s Manual disc into the DVD drive 2 Click Option Drivers button 3 Click 1 Install WLAN Driver Yes 4 Click Next Next Install the driver will take some time to install 5...

Page 184: ...odule is turned on and not in Airplane Mode before configuration begins 1 Click the Wireless icon in the notification area of the taskbar 2 Make sure that Airplane mode is off the Airplane mode icon s...

Page 185: ...t will display Connected status 8 Select any connected network and click Disconnect to disconnect from a connected access point Figure 6 19 Network Connected Click Disconnect Wireless Device Operation...

Page 186: ...Mode or turn the WLAN module off aboard aircraft 11 Network Internet in Windows Settings will bring up a more comprehensive list of network and internet settings including Wi Fi can be turned on off A...

Page 187: ...modules supplied with this model Install the driver from the Device Drivers Utilities User s Manual disc by following the appropriate instructions on the page overleaf The fingerprint reader module us...

Page 188: ...vice Drivers Utilities User s Manual disc into the DVD drive 2 Click Option Drivers 3 Click 2 Install Fingerprint Driver Yes 4 Click the check box to accept the license terms and then click Install 5...

Page 189: ...PIN 4 Under Windows Hello click Set up under Fingerprint 5 The wizard will then guide you through the set up process to scan your fingerprints PIN Code You will be asked to add a PIN code when settin...

Page 190: ...ommended or Remove the current fingerprint reading 10 You can now scan your fingerprint to log on to the computer Fingerprint Sign In Issues If at the Windows Hello screen the Fingerprint reader fails...

Page 191: ...N AD Combo module does not re quire a driver installed Wireless Device Operation Aboard Aircraft The use of any portable electronic transmission devices aboard aircraft is usually prohibited Make sure...

Page 192: ...setup type Typical is recommended and click Install 7 Click Finish 8 See Bluetooth Configuration in Windows on page 6 41 for configura tion instructions Qualcomm Atheros Bluetooth Combo Driver Instal...

Page 193: ...click the Bluetooth icon in the taskbar and click Add a Bluetooth Device 2 Click Bluetooth other devices and make sure Bluetooth is On 3 Click Add Bluetooth or other device Bluetooth Add a device and...

Page 194: ...mbo Module 6 4 Double click the device you want to pair with the computer and click Connect if the PIN matches that on the device to which you wish to connect you may need to click paid on the device...

Page 195: ...Modules Bluetooth WLAN Combo Module 6 43 6 5 Select a device and click Remove Device to disconnect from any device click Yes to confirm Figure 6 25 Bluetooth Remove Device...

Page 196: ...ttings 2 Click Bluetooth other devices and click More Bluetooth options 3 In Bluetooth Settings make sure that Allow Bluetooth devices to find this PC check box Discovery has a check inside it 4 Make...

Page 197: ...ice e g a USB flash drive into the combo port see Figure 1 13 on page 1 22 You may then install the driver as below 1 Insert the Device Drivers Utilities User s Manual disc into an attached DVD drive...

Page 198: ...derbolt Device Name 3 When you see the Safe to Remove Hardware message you can remove the cable after about 20 seconds to make sure that it is safe to eject the device Thunderbolt Port Security Level...

Page 199: ...ched DVD drive 2 Click Option Drivers button 3 Click 5 Install Sound Blaster AP Yes 4 Select the installation language and click OK 5 Click the button and Next to accept the license agreement terms 6...

Page 200: ...ically be assigned to Personal Setup for External Speakers Headphones If you find the sound is not balanced when con necting to external speakers headphones then select a pre existing setting under Bl...

Page 201: ...t the Personal settings for Reality 3D Equal izer Acoustic Engine Scout Mode and Environment Sound Blaster Cinema 3 Reality 3D allows you to enable 5 1 71 surround sound for headphones or speakers for...

Page 202: ...Modules 6 50 Sound Blaster Audio 6 The Equalizer allows you to manually adjust the Custom settings Figure 6 30 Sound Blaster Connect Equalizer...

Page 203: ...ls feature a dial to adjust the levels Surround Provides virtual sound channels to control the level of immersion Crystalizer Enriches audio to make it sound livelier Bass Enhances the bass level of t...

Page 204: ...Sound Blaster Connect Scout Mode Click on the power button to enable Scout Mode to enhance your ability to hear en emies in games from a further distance away than would normally be possible Figure 6...

Page 205: ...Modules Sound Blaster Audio 6 53 6 Sound Blaster Connect Environment These profiles add a sense of realism to the gaming experience Figure 6 33 Sound Blaster Connect Environment...

Page 206: ...Modules 6 54 Sound Blaster Audio 6 Sound Blaster Connect Voice Morph These profiles allow you to alter your voice in gaming or online chats Figure 6 34 Sound Blaster Connect Voice Morph...

Page 207: ...ct Setup Setup at the bottom left of the screen contains 2 headings Speaker and Calibra tion which allow you to select the appropriate type of speakers or headphones for your system and to adjust thei...

Page 208: ...eral Settings at the bottom left of the screen allows you to set the language and distance preferences and to check for the latest application updates Click Reset in Recovery to return to the factory...

Page 209: ...2 Click Option Drivers button 3 Click 6 Install IRST Driver Yes 4 Click Next Next 5 Click in the check box to accept the license and click Next 6 Click Next Next Next 7 Click Finish to restart the co...

Page 210: ...menu When the Intel Rapid Storage Technology application is launched the system will open the Status window Here you can view the general health of the storage system Various volume creation and manag...

Page 211: ...the data from a back up Click the Help menu or press F1 for instructions on how to recover or recreate RAID Vol umes Help Click the Help or press F1 menu button at the top of the Intel Rapid Storage...

Page 212: ...the state of the previous volume update For details on how to do this see the help file Intel Rapid Storage Technology Help on page 6 59 See over for details on how to verify and repair RAID volume da...

Page 213: ...Technology application 2 Click to select the RAID in the pane on the right side of the window 3 Click Manage and click Advanced 4 Click Verify and click Verify button to begin the process in some cas...

Page 214: ...r Status verifying and repairing 6 Click Close in the Verify Volume Data Results window Scheduling Verify Repair You can schedule verifi cation and repair by clicking Preferences Scheduler and en abli...

Page 215: ...ation Run the Intel Rapid Storage Technology appli cation from the item in the Start menu When the Intel Rapid Storage Technology application is launched the system will open the Status window Here yo...

Page 216: ...Intel Rapid Storage Technology application 2 Click Enable 3 The system will pop up a message and ask you to select a compatible fast drive in this case there should only be one option Figure 6 42 IRST...

Page 217: ...C DC adapter and not by battery only 5 Click Yes to begin the process this may take some time 6 After the process has been completed restart the computer 7 After restarting can access Device Manager r...

Page 218: ...Modules 6 66 Intel Rapid Storage Technology 6 9 Run the Intel Rapid Storage Technology application to check the status Figure 6 45 IRST Intel Optane Memory Enabled...

Page 219: ...ns 1 Run the Intel Rapid Storage Technology application 2 Click Disable 3 Click Yes when the message pops up Disabling Intel Optane Disable Intel Optane if you want to reinstall reset the system or up...

Page 220: ...7 To enable Intel Optane Memory follow the process indicated in Enabling Intel Optane on page 6 64 HDDs Intel Optane SSDs Note that if your sys tem s HDD or Intel Op tane SSD is to be transferred to...

Page 221: ...e illuminated see Figure 1 2 on page 1 6 Note that you need to use the Camera app in Windows to take pictures and capture video Use the Fn F10 key combination see Function Keys Visual Indicators on pa...

Page 222: ...era into the search box to find the Camera app 3 The interface displays two buttons on the right of the screen one for photo and one for video 4 Simply click on the appropriate button to switch to eit...

Page 223: ...o help you line up pictures Time lapse can be set to keep taking photos until the camera but ton is pressed again The Video recording resolution and frame rate can be set to any supported by the syste...

Page 224: ...Modules 6 72 PC Camera Module 6 7 With the Pro menu expanded you can access the Exposure compensation button to adjust the brightness Figure 6 52 Camera Brightness Adjustment...

Page 225: ...he Camera app icon you can type camera into the search box to find the Camera app 3 Click to select either photo or video modes 4 Click the photo icon to take a picture 5 Click on the video icon to st...

Page 226: ...he Photos app stored in the Start menu type Photos into the search box if you cannot find the app You can also access the photos from the Camera roll icon at the bottom right of the Camera app screen...

Page 227: ...ation by a sys tem administrator before users can access security features Individual users can use the TPM as an authentication with the fingerprint reader Make sure you have administrator s rights t...

Page 228: ...ub menu 5 Press Enter under Security Device Support menu and select Enable 6 You will then need to press F4 to save the changes and restart the computer 7 You can now manage the TPM from Windows Clear...

Page 229: ...Management in Windows You can manage your TPM settings from within Windows 1 Go to the Control Panel 2 Click BitLocker Drive Encryption System and Security 3 Click TPM Administration Figure 6 56 BitL...

Page 230: ...to configure the TPM within Windows As TPM is usually administered within large enterprises and organizations your system administrator will need to assist you in managing the information here Figure...

Page 231: ...equire a restart of the computer and confirmation of the setting changes after restart by pressing the appropriate F key 2 After the restart the TPM will be prepared and you can then use the Actions m...

Page 232: ...isk Access the Microsoft BitLocker Drive Encryption control panel applet from the Windows control panel System and Security 1 Click Turn on Bit Locker 2 Follow the on screen instructions to setup BitL...

Page 233: ...es make sure you have followed the instructions carefully and observed the safety precautions in the preface If all else fails talk to your service representative You should also make a record of what...

Page 234: ...Check all the cables to make sure that there are no loose connections anywhere Power Savings Make sure that the system is not in Hibernate or Sleep mode by pressing the keys config ured in your Power...

Page 235: ...rovided free with your OS or buy the more powerful dedicated programs to do so Write down your passwords and keep them safe away from your computer This is especially important if you choose to use a...

Page 236: ...w Viruses are often triggered from within e mail attachments so take care when opening any attached file You can configure most Anti Virus pro grams to check all e mail attachments Note You should als...

Page 237: ...re caused by the installation of new hardware and or software Always refer to the documentation of any new hardware and or software and pay particular attention to files entitled READ ME or READ ME FI...

Page 238: ...r has many devices plugged into its ports and a number of programs running then it will be difficult to determine the cause of a problem Try disconnecting all of the devices and restarting the compute...

Page 239: ...mediately turn it off then on again You are losing battery power too quickly The system is using too much power If your OS has a Power Options scheme see Power Plans on page 3 6 check its settings You...

Page 240: ...ve plugged in the powered AC DC adapter Wake on LAN is supported in AC mode only When the system enters a power saving state the plugged in AC DC adapter should be connected and should remain connecte...

Page 241: ...is connected turn it on The screen saver is activated Press any key or touch the TouchPad No image appears on the external monitor I have plugged in and powered on You haven t installed the video dri...

Page 242: ...ing features have timed out Use the AC DC adapter press the sleep Fn F12 key combination or press the power button if no LEDs are lit The system never goes into a power saving mode Power Options featu...

Page 243: ...gned to allow their operation The Wireless LAN Bluetooth modules cannot be detected The modules are off as the computer is in Airplane Mode Check the LED indicator to see if it is in Airplane Mode see...

Page 244: ...1 Speaker It is recommended that you set the Speaker Configuration to Stereo not to 5 1 Speaker when listening through headphones in order to maximize audio quality See Setup for 5 1 Surround Sound o...

Page 245: ...Cards the system fails to load the RAID driver You will need to remove all partitions on the SATA disk or SSD with the OS installed or clean the SATA disk or SSD with the OS installed first before re...

Page 246: ...alled and not in the correct order If you have attempted to Update Driver from the Device Manager control panel and have encountered problems then use the method below to correct this To correct this...

Page 247: ...Sound control panel in Windows 2 Right click in the Playback tab the Bluetooth Stereo Audio device the default device is Headset 3 Click Connect to complete the stereo connection A file being copied t...

Page 248: ...as follows 1 Right click the volume control icon in the taskbar 2 Select Recording Devices 3 Double click Microphone and select Listen 4 Click to put a check in Listen to this device check box 5 Click...

Page 249: ...ayback contains an echo sound You will need to reduce the reverb level in the Blaster Experience mode in the Sound Blaster AP 1 Select Gaming from the Blaster Experience Dashboard 2 Lower the Reverb l...

Page 250: ...disk drive partition when installing Windows for an Intel Optane system that you leave at least a minimum of 5MB of unallocated space note this is 5MB only not GB After setting the SATA mode to Intel...

Page 251: ...face Ports Jacks A 1 A Appendix A Interface Ports Jacks Overview The following chapter will give a quick description of the ports jacks which allow your computer to commu nicate with external devices...

Page 252: ...iMedia Card RSMMC SD Secure Digital Mini SD SDHC SDXC up to UHS II Push the card into the slot and it will appear as a removable device DC In Jack Plug the supplied AC DC adapter into this jack to pow...

Page 253: ...een the computer and its external display or a home theater system RJ 45 LAN Jack This port supports LAN Network functions Note Broadband e g ADSL modems usually connect to the LAN port Security Lock...

Page 254: ...on this computer model In addition there is a factory option to have either a new USB 3 1 Gen 1 ports Type C port Type C ports are the smaller sized USB port Alternatively this port can be configured...

Page 255: ...ouble clicking the icon in the Start screen Desktop app or notification area of the taskbar The display configuration for the Thunderbolt ports and Mini Display Ports can be set up in the BIOS see DDI...

Page 256: ...Interface Ports Jacks A 6 A...

Page 257: ...ly be adjusted when a power mode is selected The Control Center in Windows 10 works under the Desktop app and not under the Start screen Flexikey The Flexikey application is a quick hotkey configurati...

Page 258: ...or double click the icon in the notification area of the taskbar Close the Control Center by clicking the close icon in the top right of the panel move the cursor onto the top right corner of the pane...

Page 259: ...r etc You can click a Control Center icon to set an overall power mode and then click individual icons in the Control Center to power on off the Touchpad and PC camera Table B 1 Power Modes Modes Quie...

Page 260: ...Display Utility icon will only appear in the Sys tem Program menu if your display s resolution is QHD 2560 1440 or above The Display Utility allows you to adjust text size on the screen to make it ea...

Page 261: ...ight press any key to turn it on again Volume System Program The Volume icon will show the current volume level You can use the slider to adjust the Volume or the Fn F5 F6 key combinations or use the...

Page 262: ...enter the selected power saving mode see Power Saving States on page 3 8 Desktop Background System Program Clicking the Desktop Background button will allow you to change the desktop background pictur...

Page 263: ...fected by the Power Mode selected see Table B 1 on page B 3 FlexiAccess Device Click the button to run the FlexiAccess application in conjunction with your overclocked GPU see Flexikey Application on...

Page 264: ...etween the integrated GPU and the discrete GPU when required by the applications in use Selecting DISCRETE graphics will force the system to use the dedicated Graphics Processing Unit GPU You will be...

Page 265: ...lity allows you to adjust text size on the screen to make it easier to view The initial screen will display the default Express settings as indicated below Figure B 4 Display Utility Express Settings...

Page 266: ...s Click Save to retain the settings and you will then need to sign out of the computer and sign back in again to adjust the settings Note that you must save any open files and close open programs befo...

Page 267: ...11 B The System Program will display an arrow icon at the bottom right of the menu which you can click to allow you to access the second page of the menu containing the Time Zone item Figure B 6 Time...

Page 268: ...bility cause compo nents to fail cause heat damage and result in data loss and any changes made may affect the processor war ranty Overclocking Issues If you get any system errors to reset the compute...

Page 269: ...cking utility from the Control Center or taskbar notification area Figure B 7 Access the CPU Memory Overclocking Utility Fan Speed If you have enabled CPU overclocking the Fan Speed will also automati...

Page 270: ...ing tab will pop out to allow adjust ments to be made 2 Click Save to retain the settings 3 A warning will pop up to remind that activating CPU overclocking may cause system instability 4 Click OK to...

Page 271: ...ments to be made 2 Click Custom to adjust any settings from the drop down menus 3 Click Save to retain the settings 4 A warning will pop up to remind that you will need to restart the system make sure...

Page 272: ...asks e g 3D rendering and gaming without dropping framerates etc Overclocking Issues If you get any system errors to reset the computer you can press and hold the power button to force the system to s...

Page 273: ...just this fan speed setting if you have enabled GPU overclocking GPU Overclocking Off Using the Taskbar Icon Move the cursor over the GPU overclocking icon in the taskbar and right click it and select...

Page 274: ...o the utility 4 Clicking OFF will return to the standard default settings Figure B 11 GPU Overclocking Warning Message The message highlights the fact that while overclocking the GPU offers a boost to...

Page 275: ...wnload and run the application 1 Mouse over the small FlexiAccess icon in Device in the Control Center and scan the QR Code on your Android compatible device or click the QR Code Icon to download the...

Page 276: ...p on the computer and then run the app on the Android compatible device 5 When playing any game or high end graphic application you can control the GPU overclocking settings using the App on the Andro...

Page 277: ...nus on the left side of the application relate to Profiles You can Add or Delete Profiles you can main tain 12 active Profiles Export and Import profiles from the menus If you double click on a Profil...

Page 278: ...LE Use this function to disable any keyboard keys STATISTICS Use this to quickly record keys in use in any application and to disable unused keys Keyboard and Mouse Settings Click Enable to create set...

Page 279: ...le you between the currently selected keyboard or mouse profile to the standard keyboard and or mouse settings and back again Figure B 16 Enable Disable Flexikey The icon Flexikey icon in the notifica...

Page 280: ...then select the Action Type Express Key Launch App Express Text or Disable from the menu at the bottom of the page You can rename the action by clicking in the Name box and click in Tool Tips to type...

Page 281: ...ouse and also for any backward and forward buttons if appli cable on a gaming type mouse Click the button number and then select the Action Type Express Key Launch App Express Text or Disable from the...

Page 282: ...uses the left shift key for sprinting and the W key for moving forwards to use the left Ctrl key to combine this movement to sprint forward 3 Click on the chosen key for the shortcut action 4 Click in...

Page 283: ...key click to select it and then click Delete 9 If you want to clear all the settings click Restore to return to the default key setting 10 Any assigned Express Keys will appear in orange Figure B 21...

Page 284: ...Express Key in Action Type 2 Click in the Tool Tips field and type to give the key combination a name then click back in the Name field to avoid adding the recorded keys to the Tool Tips name 3 Click...

Page 285: ...mber for the delay between the key presses Figure B 23 Time Record Between Key Presses 7 Click to close the Time Record window 8 Click Save to save the settings within your chosen profile 9 If you wan...

Page 286: ...nch any application or program as follows 1 Enable and select the keyboard under your chosen profile click to select a key to launch the application and then click to select Launch App in Action Type...

Page 287: ...n and click Open 4 The key will now be configured to open the selected application under your chosen Profile and the key will appear in green Figure B 25 Key Set to Launch App 5 If you want to remove...

Page 288: ...t 1 Enable and select the keyboard under your chosen profile click to select a key and then click to select Express Text in Action Type 2 Click in Start key if required the Start key is the key used t...

Page 289: ...ssage in the target program under your chosen Profile and the key will appear in blue 6 If you want to remove any Express Text key select it and click on Restore 7 Click Save to save the settings with...

Page 290: ...r your chosen profile click to select a key to disable and then click to select Disable in Action Type 2 The key will now be disabled 3 If you want to enable the key again select it and click on Resto...

Page 291: ...1 Enable and select the mouse under your chosen profile click on a mouse button to select it and then click to select Express Key in Action Type 2 In the following example we will configure the centr...

Page 292: ...ick Stop Record to complete the process 7 Click Save to save the settings within your chosen profile 8 If you want to remove any mouse setting click to select it and then click Delete 9 If you want to...

Page 293: ...lick to launch any application or program as follows 1 Enable and select the mouse under your chosen profile click on a mouse button to select it and then click to select Express Key in Action Type 2...

Page 294: ...ble file of the application and click Open 4 The mouse click will now be configured to open the selected application under your chosen Profile and the button will appear in green 5 Click Save to save...

Page 295: ...Enable and select the mouse under your chosen profile click on a mouse button to select it and then click to select Express Text in Action Type 2 Click in Start key if required the Start key is the k...

Page 296: ...er key would be the most commonly used or you can leave it blank if you prefer 5 The mouse button click will now be configured to send the text message in the target program under your chosen Profile...

Page 297: ...chosen profile click on a mouse button to select it and then click to select Disable in Action Type 2 The button click will now be disabled 3 If you want to enable the button again select it and click...

Page 298: ...application as normal so that a standard set of keys used may be recorded 3 Return to the Flexikey application and press Stop Record to stop recording 4 At the end of the recording process colors will...

Page 299: ...then se lect System and click Display Advanced dis play settings Display adapter properties Note that card types spec ifications and drivers are subject to continual up dates and changes Check with yo...

Page 300: ...amless to the user MSHybrid mode is selected by default Discrete Graphics Mode Discrete Graphics Mode will use the dedicated Graphics Processing Unit GPU which is more powerful and therefore more suit...

Page 301: ...graphics solutions usually feature memory sharing technology to help save power consumption and allow for longer battery life However computers with integrated graphics solutions will not usually run...

Page 302: ...PU will be powered off In this case the system is running in the same way as a system without a discrete graphics solution However when an application that requires use of the dGPU is run e g a game o...

Page 303: ...UE button to accept the terms of the license agreement 3 Click Next 4 Click Restart Now to restart the computer 5 After all the drivers have been installed an internet connection is required run the N...

Page 304: ...log in After logging in to the system you can click through any on screen instructions to update your settings and check for installed games etc By running the NVIDIA GeForce Experience you will be a...

Page 305: ...your display to the appropriate port and turn it on 2 Press the P key combination 3 Click on any one of the options from the menu to select PC screen only Duplicate Extend or Second screen only 4 You...

Page 306: ...ure dis plays 1 Attach your external display to the appropriate port and turn it on 2 Click the Start Menu and click Settings System or right click the desktop and select Display Settings 3 Click the...

Page 307: ...re the HDMI audio output as per the instructions below 1 Go to the Sound control panel 2 Click Playback tab 3 The playback device will be selected 4 You may need to select the audio device and click S...

Page 308: ...Video Driver Controls C 10 HDMI Audio Configuration C 6 Adjust the HDMI settings from the control panel tabs 7 Click OK to close the Sound control panel Figure C 4 HDMI Device Properties...

Page 309: ...nnect an HDMI cable from the HDMI Out port to your external display 2 Configure your external display s using the Windows Settings Display control panel or NVIDIA control panel if multiple displays ar...

Page 310: ...play videos or photo slide shows on your TV external display without using HDMI or A V ca bles Before configuring Wireless Display you will need to set up your compatible adapter with your display spe...

Page 311: ...s 10 2 Press the P key combination 3 Click Connect to a wireless display see overleaf if this does not appear at the bottom of the Project screen and follow the steps to connect to any wireless enable...

Page 312: ...The display will then connect for specific settings for your display see the documentation supplied with your compatible adapter display for full details 8 Go to the Project menu and click Disconnect...

Page 313: ...d you have connected 3 external displays for a total of 4 displays including the built in LCD panel The NVIDIA control panel will show all the displays supporting the highest resolution of the attache...

Page 314: ...ontrol Panel to configure displays in Discrete mode 1 Go to the Control Panel 2 Double click NVIDIA Control Panel click to view the control panel in either Large icons or Small icons if you are in Cat...

Page 315: ...features such as image settings 3D Settings and video configuration Navigating the Control Panel Navigate through the control panels in much the same way as you would a web page Click on the sub head...

Page 316: ...C Further menu items will appear in the NVIDIA Control Panel in Discrete mode pro viding additional video configuration controls and tools which give access to fea tures such as display configuration...

Page 317: ...Video Driver Controls NVIDIA Control Panel C 19 C The Help menus provide index and search features and direct links to the NVIDIA website etc Figure C 9 Help Menu...

Page 318: ...r own parameters for GPU usage Context Menu One of the quickest ways to choose which GPU to use for a particular application is by using the Run with graphics processor in the context menu 1 Go to the...

Page 319: ...from the context menu 6 Select either High performance NVIDIA processor dGPU or Integrated graphics iGPU to run the program with the selected GPU iGPU or dGPU Note the NVIDIA con trol panel refers to...

Page 320: ...3D Settings 3D Settings and select Global Settings tab 3 Select either Integrated graphics iGPU or High performance NVIDIA Processor dGPU from the drop down menu 4 Click the Setting menu items to sel...

Page 321: ...t some applications games which may not provide support the V Sync feature directly in Discrete mode 1 Go to the NVIDIA Control Panel 2 Click Manage 3D Settings 3D Settings and select Global Settings...

Page 322: ...Manage 3D Settings 3D Settings and select Program Settings tab 3 Select a program to customize from the drop down menu or click Add to add any program that does not appear in the menu 4 Select the pr...

Page 323: ...ternal display to the appropriate port and turn it on 2 Go to the NVIDIA Control Panel 3 Double click Display if the sub menus are not visible and then click Change resolution 4 Click to select the di...

Page 324: ...play device s manual to see which formats it supports Configuring External Displays When a single external display is attached to the HDMI or Display Ports use the System Display in Settings page C 8...

Page 325: ...cted displays is used as the display device Clone Clone simply shows an exact copy of the Primary display desktop on the other display s This mode will drive multiple displays with the same content Ex...

Page 326: ...you want to use 5 Click the check box alongside any display you wish to use 6 Click Apply Yes to save any changes made the Apply button will appear in the bottom right of the control panel when chang...

Page 327: ...ck Set up multiple displays 4 Click to select a primary display under 1 Select the displays you want to use 5 Right click the icons under 2 Drag the icons to match and select Extend Changing the Prima...

Page 328: ...ndow display will be denoted by an asterisk in the top right corner of the icon 7 To change the Primary display right click the icon and select Make primary 8 Click Apply Yes to save any changes Right...

Page 329: ...drag the icons to match the desktop layout you want to use e g you may want to extend the display to the right or left of the primary display 10 Click Apply Yes to save any further changes Figure C 19...

Page 330: ...ontrols C 32 HDCP Status C HDCP Status If your external display is HDCP High Bandwith Digital Content protection com patible then the NVIDIA control panel will display the HDCP system status Figure C...

Page 331: ...from the Video sub menus 1 Go to the NVIDIA Control Panel 2 Click next to Video if its sub items are not shown and then click either Adjust video color settings or Adjust video image settings 3 Make...

Page 332: ...select the GeForce video card or CPU as a PhysX processor or configure the computer to auto select a PhysX processor recommended default setting 1 Go to the NVIDIA Control Panel 2 Click Configure Sur...

Page 333: ...s you can configure the audio output from the NVIDIA control panel and Sound control panel The settings will depend upon the external HDMI display to which you have connected Connected displays will a...

Page 334: ...l Panel to configure displays in Hybrid mode To ac cess the control panel see below and overleaf 1 Right click the Desktop and select Intel R Graphics Settings from the menu OR 2 Click the icon in the...

Page 335: ...Video Driver Controls Intel HD Graphics Control Panel C 37 C OR 3 Double click the Intel R HD Graphics control panel in the Windows Control Panel Figure C 26 Control Panel Intel Graphics Settings...

Page 336: ...ay make changes to any of the graphics properties by clicking the appropriate menu panel and adjusting the settings from the menus Home Click the Home button to return to the main menu screen in any o...

Page 337: ...l dis play is attached to the HDMI or Display Ports use the Sys tem Display in Settings page C 8 control panel or the P or Fn F7 page C 7 key combination to con figure the external display When multip...

Page 338: ...ay or any at tached display to any width height refresh rate color depth and underscan percent age of your choice Note that incorrect settings can cause system instability and even possible component...

Page 339: ...nce gives the smoothest motion of images Quality displays the most detail Balanced Mode provides better computer performance with good quality and Custom allows you to configure the Anisotropic Filter...

Page 340: ...Panel C Options and Support Hot Key Manager in Options and Support allows you to create hot keys for open ing the application rotating the display scaling etc Click Apply to save changes Figure C 31...

Page 341: ...ation the Built In Display and any attached displays Preferences Go to the Preferences sub menu in Options to configure the preferences for the Intel HD Graphics Control Panel Make sure you click En a...

Page 342: ...col ors The Preview image will display a sample image using the current settings You can Save Profile and name the Profile to recall the settings at any time Click Apply to save changes select Color...

Page 343: ...e top of the screen to display the sub menus The Image Enhancement menu allows you to adjust the Sharpness Skin Tone Enhance ment Noise Reduction Contrast Enhancement and Film Mode Detection Click App...

Page 344: ...ower The battery life can be extended through dynamic control of the frame rate if Ex tended Battery Life for Gaming is enabled Settings can be selected for when the system is powered by battery or is...

Page 345: ...nce Video Colors from the menu on the left Alternatively you can go through the menus to make adjustments to your preferences for Display Color Video Op tions and Support and Power tick any boxes for...

Page 346: ...Video Driver Controls C 48 C...

Page 347: ...dule Check with your distributor supplier for details Note that this computer model series may support a range of CPUs and or video adapters To find out which CPU is installed on your system go to the...

Page 348: ...State Drives SSD with SATA Serial Interface Two M 2 2280 SSDs with SATA Interface RAID 0 1 Factory Option OR Two M 2 2280 SSD PCIe Gen 3 4 or Gen 3 2 Interface Factory Option SO DIMM Memory Types All...

Page 349: ...2 2280 SSD Solid State Drive Card with SATA PCIe Gen 3 4 Interface M Key Slot SSD2 for M 2 2280 SSD Solid State Drive Card with SATA PCIe Gen 3 2 Interface M Key Communication Built In 10 100 1000Mb...

Page 350: ...Option Trusted Platform Module 2 0 Factory Option Intel PTT for Systems w o TPM Hardware Features Shipping Mode FlexiCharger NVIDIA G Sync Technology in Discrete Graphics Mode NVIDIA G SYNC Technolog...

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