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Xircom OP-720-69001 - Xircom RealPort CardBus Ethernet 10/100, User Manual, Page: 17 / 36

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Xircom OP-720-69001 - Xircom RealPort CardBus Ethernet 10/100 User Manual Download Page 17

Windows NT Installation 

 3-3

To specify a power-saving mode under 

Windows NT 4.0

, select

Network from Control Panel, Adapters, Xircom Ethernet 10/100 +
Modem 56. Under Properties select a mode in Power-Saving
Options/Function(s).

Troubleshooting Guidelines

Troubleshooting Network Installation

Windows NT 4.0 does not support plug and play resource assign-
ment for the Xircom adapter. Default settings are specified by the
installation files. If these settings do not work on your system, use
the following general guidelines to assist you. Contact Xircom
Customer Support if you are unable to resolve the issues.

Resource Conflict Symptoms

• After network installation the computer locks up on reboot.

• A Service Control message reports that a service or driver

did not start.

• The Xircom card initializes properly, but another hardware

device functions sporadically, the computer locks up ran-
domly or exhibits very slow network performance.

These symptoms are probably due to a resource conflict between
the Xircom card and another hardware device. Interrupt conflicts
are the most common. Open the Event Viewer to review errors
encountered during the boot process (Start, Programs, Administra-
tive Tools, Event Viewer). Double-click the bottom error message
to start reviewing. Identification of the device or service that failed
to start may help in pinpointing where the conflict lies.

Error messages reporting that the driver failed to start
because a device attached to the system is not functioning
may not involve the Xircom card. For example, an error is
sometimes displayed if a device not currently connected to
the computer is still listed as an installed component.

Two items frequently in conflict with the Xircom card are:

Summary of Contents for OP-720-69001 - Xircom RealPort CardBus Ethernet 10/100

Page 1: ...RealPortTM Ethernet 10 100 Modem 56 User s Guide ...

Page 2: ...s publication may be copied photocopied reproduced translated or reduced to any electronic medium or machine readable form without the prior written permission of Xircom Xircom is a registered trademark and RealPort RealView GlobalACCESS Xcessories BatterySave CountrySelect Digital Shield Cellular Connection Kit and GSM Connection Kit are trademarks of Xircom Inc K56flex is a trademark of Lucent T...

Page 3: ... Online Documentation Additional information can be found in the Windows Help file HELPDOCS HLP on the Windows 95 98 NT Installation Disk After installation this file can be accessed from the Xircom program group Windows 3 x Installation Run the Windows 3 x Installation Program INSTALL EXE from the Windows 3 x Installation Disk For additional informa tion see the Help file HELPDOCS HLP on the same...

Page 4: ...iv RealPort Ethernet 10 100 Modem 56 User s Guide EN EN EN EN EN EN EN EN EN EN EN EN EN EN EN ...

Page 5: ...et and RJ 11 telephone cables plug directly into the Integrated PC Card Two RJ 11 ports allow for both modem and telephone handset connections if local regulations permit For 100Mbps Ethernet operation Category 5 data grade unshielded twisted pair UTP cabling is required Software Supplied Xircom drivers and other software are supplied on 3 5 inch 1 44 megabyte disks Network operating systems suppo...

Page 6: ...00 Visit the Xircom website at www xircom com for additional information Optional Analog Cellular Kit U S and Canada only The Xircom Cellular Connection Kit for analog cellular systems in the U S and Canada enables data transmission by cellular phone using the RealPort Integrated PC Card Visit the Xircom website at www xircom com for additional information Driver Installation and Configuration For...

Page 7: ...telephone system Communications software is also required for modem and fax operations The two RJ 11 ports on the RealPort Integrated PC Card are identical use one to connect the modem to the telephone line the other for an approved telephone set Some coun tries prohibit or restrict use of two RJ 11 connections Inserting the RealPort Integrated PC Card 4 LINK INTEGRITY ORANGE 100Mbps GREEN 10Mbps ...

Page 8: ...rohibit or restrict use of a second RJ 11 connection Connecting to the LAN RJ 45 Connecting Modem to the Telephone Network RJ 11 Connecting an Optional Approved Telephone RJ 11 Connecting to a Wireless Handset for Data Transmission RJ 11 RJ 45 DO NOT PLUG AN RJ 11 CONNECTOR INTO THE RJ 45 SOCKET GSM 900 1800 1900 DCS 1800 PCS 1900 AMPS Analog Cellular ...

Page 9: ...m 56 If not detected see troubleshooting later in this chapter Windows 98 and 95 Version 950b OSR2 and later Computer detects card and displays Update Device Driver Wizard Version 950 950a Computer detects card and displays Xircom Ethernet 10 100 Modem 56 Select Disk pro vided by hardware manufacturer click OK 3 Insert the Xircom Windows 95 98 NT Installation Disk and follow the prompts to complet...

Page 10: ...ies select the Advanced tab and select a mode in the Function s property that matches your requirements Troubleshooting Guidelines Additional information on Windows 95 and 98 can be found after running the Xircom program SETUP EXE in the Xircom program group Troubleshooting Network Installation Review this section if any of the following problems occur The Xircom RealPort Ethernet 10 100 Modem 56 ...

Page 11: ...ick the System icon 2 Click the Device Manager tab 3 Highlight and double click the Multifunction Parent Device entry listed under Multifunction Adapters Xircom Ethernet 10 100 Modem 56 In Windows 95 version 950b or later there may be a second entry under Modems listing the Multifunction Parent Device 4 Select Properties Resources Remove the check mark from the Use Automatic Settings box Highlight...

Page 12: ...the configuration window verify that the correct Network Clients are installed To install a Microsoft Network Client click Add Double click Client Under the Manufacturers list select Microsoft Double click Client for Microsoft Networks To install a Novell Network Client click Add Double click Client Under the Manufacturer list select Microsoft Double click Client for NetWare Networks 3 In the conf...

Page 13: ...communications port you may need to disable this port These ports often use COM port resources required for other communications devices Disable the infrared port both in the computer s CMOS or BIOS setup program and the Windows 95 or 98 Device Manager as follows 1 Some computers use a hardware setup utility to configure the infrared port in the BIOS See your computer documentation 2 To disable th...

Page 14: ...ot supported This does not indicate a failure 3 A log file can be useful to help identify modem problems by recording modem commands and responses Windows 95 and 98 have slightly different procedures for creating and maintain ing a log file In Windows 95 go to Control Panel Modems Properties Connection Advanced In the Advanced Connection Settings window place a check mark in the Record a log file ...

Page 15: ...ff power to the computer power down 4 Insert the Xircom RealPort Ethernet 10 100 Modem 56 into the PC Card slot in the computer 5 Power up the computer 6 Select Network from the Control Panel 7 Select the Adapters tab and click Add 8 On the Select Network Adapters screen click Have Disk Insert the Xircom Windows 95 98 NT Installation Disk and verify that the specified path for example A is correct...

Page 16: ...NF file required for installation under Windows NT 4 0 15 At the Install New Modem screen click Finish 16 At the Modems Properties screen click Dialing Properties to set up dialing properties not necessary if a modem had been previously installed Click Close 17 Use Start Run to execute A SETUP EXE from the Xircom diskette Xircom utilities and online documentation will be installed in a program gro...

Page 17: ...ot start The Xircom card initializes properly but another hardware device functions sporadically the computer locks up ran domly or exhibits very slow network performance These symptoms are probably due to a resource conflict between the Xircom card and another hardware device Interrupt conflicts are the most common Open the Event Viewer to review errors encountered during the boot process Start P...

Page 18: ...ws MICROSOFT R WINDOWS NT TM WORKSTATION VERSION 4 0 BUILD 1381 SERVICE PACK X If no service packs have been applied on Version 4 0 Build 1381 is displayed X is the service pack level number 1 through 4 Service Packs integrate software upgrades to your current system and are available from Microsoft 4 Select the Resources tab By default the IRQ levels in use are displayed Verify that the IRQ assig...

Page 19: ...ny computers use of the range D0000 DFFFF is optimal Not all blocks of memory are avail able 7 Open the Network applet and select the Adapter tab With the Xircom card highlighted click Properties Set the adapter resources to those that have been identified as available through the previous steps The following resources have been found to work with most systems I O PORT 0X280 MEMORY ADDRESS 0XD4000...

Page 20: ... ports often use COM port resources required for other devices Most infrared ports may be disabled from within the computer s CMOS or BIOS setup program or with a hardware setup utility is used See your computer documentation 3 It is possible though unlikely that the computer may not have an available COM port for the modem You may need to disable a COM port device to free a port for the modem Bef...

Page 21: ...artment at 805 376 9200 Outside the U S A Contact your local Xircom supplier or Xircom regional office Software and Driver Updates World Wide Web To download drivers subject to the terms of the Xircom Software License Agreement from the Xircom website go to www xircom com Bulletin Board System BBS Set your modem to its maximum speed no parity 8 data bits 1 stop bit to connect at up to 56 000 bps i...

Page 22: ...BBS up to 56Kbps 805 376 9130 BBS up to 33 6Kbps cs xircom com E mail www xircom com World Wide Web Europe Middle East and Africa Customer Support Xircom Europe N V King Square Veldkant 39 2550 Kontich Belgium Direct Line to Customer Support 32 0 70 233 307 Telephone English language 32 0 70 233 852 Telephone Dutch language 32 0 70 233 851 Telephone French language 32 0 70 233 850 Telephone German...

Page 23: ...1 02 9911 7794 Customer Support 61 02 9911 7796 Fax 61 02 9911 7758 BBS up to 33 6Kbps aunzts xircom com E mail Japan Customer Support Xircom Japan KK TOHTAM Building 2F 3 10 5 Shibuya Shibuya ku Tokyo 150 0002 Japan 81 3 3407 1900 Customer Support 81 3 3407 0180 Fax Additional International Access Contact your local reseller or distributor www xircom com World Wide Web Please fill out and return ...

Page 24: ...Class B FCC Part 68 Industry Canada CE Mark Modem Specifications Data modulation V 90 K56flex up to 56000 bps V 34 from 33 600 down to 2400 bps V 32terbo at 19200 and 16800 bps V 32bis at 14400 12000 9600 and 7200 bps uncoded at 4800 bps V 32 at 9600 bps uncoded at 4800 bps V 23 at 1200 75 and 75 1200 bps V 22bis at 2400 bps V 22 at 1200 bps Bell 212A at 1200 bps Fax modulation V 17 at 14400 12000...

Page 25: ...over or provide you with rights to upgrades or updates You are responsible for your choice of applications programs or related reference materials Given the wide range of third party hardware and applications software products you might use our software with you under stand that Xircom does not warrant the compatibility or the uninterrupted or error free operation of our software Upon our confirma...

Page 26: ...shipping package to From the U S A Xircom Service Department 2101 Corporate Center Drive Thousand Oaks CA 91320 1422 From outside the U S A Contact your local Xircom supplier or Xircom regional center for shipping instructions Returned Products may need to include if requested by Xircom all other components from your original package including the Product and any cables connectors software diskett...

Page 27: ...e responsible for ensuring that the products are used only in the countries for which they were intended For information on specific products contact Xircom s nearest regional center Xircom Corporate U S A 800 438 4526 Xircom Europe 32 0 3 450 08 11 Xircom Asia Pacific 65 323 1511 Xircom Japan 81 3 3407 0033 Unauthorized Applications Xircom s products are not designed or authorized for use as a co...

Page 28: ...e to quantity production and tested on a statistical basis continue to comply with the applicable technical standards Authorized Signature R W Bass Vice President Operations Xircom Inc 2300 Corporate Center Drive Thousand Oaks California 91320 U S A FCC Rules and Regulations Part 15 This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 this devic...

Page 29: ...e supplied with model REM56G 100BC or as a separately purchased accessory is connected to the RealPort Ethernet 10 100 Modem 56 the unit complies with FCC Part 15 Class A requirements for office use As required by FCC Rules and Regulations the following information is provided for the guidance of the user WARNING This equipment has been tested and found to comply with the limits for Class A digita...

Page 30: ...plies with Part 68 of the FCC Rules On the back of the RealPort Ethernet 10 100 Modem 56 is a label that contains among other information the FCC Registration Number and Ringer Equivalency Number REN for this equipment You must upon request provide this information to your telephone company The REN is useful to determine the quantity of devices you may connect to your telephone line and still have...

Page 31: ...ity or other individual sending the message and the telephone number of the sending machine or such business other entity or individual The telephone number provided may not be a 900 number or any other for which charges exceeds local or long distance transmission charges In order to program this information into your fax software you should refer to the manual of the Fax software being used Canad...

Page 32: ...e that compliance with the above conditions may not prevent degradation of service in some situations Repairs to certified equipment should be coordinated by a representative designated by the supplier Any repairs or alterations made by a user to this equipment or equipment malfunctions may give the telephone communica tions company cause to request the user to disconnect the equipment Users shoul...

Page 33: ...th Amendments 92 31 EEC and 93 68 EEC 98 13 EC Telecommunications Terminal Equipment and Satellite Earth Station Equipment This declaration is based upon compliance of the product to the following standards EN 55022 CISPR 22B RF Emissions Control EN 50082 1 IEC 801 2 3 4 Immunity to Electromagnetic Disturbance Product Description RealPort Ethernet Modem 56 Model REM56G 100 Authorized Signature R W...

Page 34: ...ity to Electromagnetic Disturbance Product Description RealPort Ethernet Modem 10Base 2 Ethernet Cable with 10 100BTX Passthrough Model CABLE ETH213 Authorized Signature R W Bass Vice President Operations Xircom Inc 2300 Corporate Center Drive Thousand Oaks California 91320 U S A European Union CTR 21 Compliance For information about compliance of this product with the European Union Common Techni...

Page 35: ... the Telecom 111 Emergency Service Important Notice Under power failure conditions this telephone may not operate Please ensure that a separate telephone not dependent on local power is available for emergency use Some parameters required for compliance with Telecom s Telepermit require ments are dependent on the equipment PC associated with this device The associated equipment shall be set to ope...

Page 36: ... prior written consent of Xircom c Remove any proprietary notices labels or marks on the program and accompanying documentation Failure to comply with any of the above restrictions will terminate this license This is not a sale Title and copyrights to the program and accompanying documentation and any copies remain with Xircom except that title to software programs shipped by Xircom through an agr...

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