Troubleshooting
WorkCentre 7220/7225 Multifunction Printer 233
User Guide
Printing the Configuration Report
1.
At the printer control panel, press the
Machine Status
button.
2.
On the Machine Information tab, touch
Information Pages
>
Configuration Report
>
.
3.
After the report prints, touch
Close
.
Note:
By default, the Configuration Report prints each time the printer is turned on. To turn off this
setting, press
Machine Status
, then touch
Tools
>
Device Settings
>
Configuration/Information
Pages
. Under
Print Configuration at power on?
, touch
No
, then
Save
.
Viewing Billing and Usage Information
1.
At the printer control panel, press the
Machine Status
button.
2.
To view basic impression counts, touch the
Billing Information
tab:
−
Black impressions
are the number of pages printed with no color specified.
−
Color impressions
are the number of pages printed that specify color.
−
Total impressions
are the total number of color impressions plus black impressions.
Note:
A page is one side of a sheet of paper that can be printed on one or two sides. A sheet printed
on two sides counts as two impressions.
3.
To view detailed usage information, touch
Usage Counters
.
Locating the Serial Number on the Control Panel
1.
At the printer control panel, press the
Machine Status
button.
2.
To see the model, serial number, and software version, touch the
Machine Information
tab.
Viewing Printer Supply Status
1.
At the control panel, press
Machine Status
, then touch the
Supplies
tab.
2.
To view details about a toner cartridge, including the part number for reordering, touch
Black
,
Cyan
,
Magenta
, or
Yellow
.
3.
To return to the Supplies tab, touch
Close
.
4.
For details about other supply items, touch
Other Supplies
. Then touch an item to display
additional details.
5.
To return to the Other Supplies screen, touch
Close
.
6.
To return to the Supplies tab, touch
Close
.
7.
To print the Supplies Usage page, touch
Print Supplies Report
.
8.
To return to the main screen, touch
Services Home
.
