Xerox WorkCentre 6025 User Manual Download Page 151

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Troubleshooting

Xerox

WorkCentre

6025 Multifunction Printer 151

User Guide

Clearing Paper Jams From the Output Tray

Push down on the rear door release and pull open the door.

Lift the levers as shown.

Remove any jammed paper from the back of the printer.

Lift and open the scanner.

Summary of Contents for WorkCentre 6025

Page 1: ...zerhandbuch Español Guía del usuario Português Guia do usuário Nederlands Gebruikershandleiding Svenska Användarhandbok Dansk Betjeningsvejledning Suomi Käyttöopas Norsk Brukerhåndbok Русский Руководство пользователя Čeština Uživatelská příručka Polski Przewodnik użytkownika Magyar Felhasználói útmutató Türkçe Kullanıcı Kılavuzu Ελληνικά Εγχειρίδιο χρήστη ...

Page 2: ...Apple Bonjour EtherTalk TrueType iPad iPhone iPod iPod touch Mac and Mac OS are trademarks of Apple Inc registered in the U S and other countries AirPrint and the AirPrint logo are trademarks of Apple Inc HP GL HP UX and PCL are trademarks of Hewlett Packard Corporation in the United States and or other countries IBM and AIX are trademarks of International Business Machines Corporation in the Unit...

Page 3: ...nformation Pages 24 Printing the Printer Information Pages from Your Computer 24 Printing the Printer Information Pages from the Control Panel 24 Power Saver Mode 25 Changing Power Saver Mode Settings from the Control Panel 25 Exiting Power Saver Mode 25 Administrative Features 26 Changing the Panel Lock Password 26 Printer Usage Information 26 CentreWare Internet Services 27 More Information 28 3...

Page 4: ...bout the Printer Using the Control Panel 48 Using the Power On Wizard 48 Configuring System Settings 49 Setting the Paper Size and Type 51 Configuring Security Settings Using CentreWare Internet Services 52 Opening the Security Menu 52 Configuring Administrative Security Settings 52 Configuring the Host Access List 53 Managing Certificates 55 Configuring AirPrint 57 Setting Up Scanning 58 Scanning...

Page 5: ...a USB Flash Drive 92 6 Copying 93 Making Copies 94 Copying an ID Card 96 Adjusting Copying Options 97 Basic Settings 98 Image Quality Settings 100 Image Layout Adjustments 101 Changing the Default Copy Options 102 Changing the Color Mode 102 Changing the Auto Exposure Level 102 Changing the Color Balance 103 7 Scanning 105 Scanning Using the Document Glass 106 Loading Documents for Scanning 106 Sc...

Page 6: ...n to Network Option 119 Setting the File Format 120 Changing the Color Mode 120 Setting the Scan Resolution 120 Setting the Color Button Sets 120 Specifying the Original Size 120 Making the Image Lighter or Darker 121 Adjusting the Sharpness 121 Changing the Auto Exposure Level 121 Setting the Margins 121 Setting the TIFF File Format 122 Setting the Image Compression 122 Setting the Maximum Email ...

Page 7: ...tion has Formed Inside the Printer 144 Paper Jams 145 Minimizing Paper Jams 145 Locating Paper Jams 147 Clearing Paper Jams 148 Troubleshooting Paper Jams 154 Print Quality Problems 156 Controlling Print Quality 156 Solving Print Quality Problems 157 Getting Help 162 Error and Status Messages 162 PrintingScout Alerts 162 Online Support Assistant 162 A Specifications 163 Standard Features 164 Physi...

Page 8: ... Agreement Environmental Information 173 Germany 175 Turkey RoHS Regulation 175 Regulatory Information for 2 4 GHz Wireless Network Adapter 176 Copy Regulations 177 United States 177 Canada 178 Other Countries 179 Material Safety Data Sheets 180 C Recycling and Disposal 181 All Countries 182 North America 183 European Union 184 Domestic Household Environment 184 Professional Business Environment 1...

Page 9: ...ational Safety 13 Maintenance Safety 15 Printer Symbols 16 Environmental Health and Safety Contact Information 17 Your printer and the recommended supplies have been designed and tested to meet strict safety requirements Attention to the following information ensures the continued safe operation of your Xerox printer 1 Safety ...

Page 10: ...to meet strict safety requirements These include safety agency evaluation and certification and compliance with electromagnetic regulations and established environmental standards The safety and environment testing and performance of this product have been verified using Xerox materials only Note Unauthorized alterations which can include the addition of new functions or connection of external dev...

Page 11: ...e installations Disconnect the power cord when removing covers and guards for installing optional equipment Except for user installable options there are no parts that you can maintain or service behind these covers The following are hazards to your safety The power cord is damaged or frayed Liquid is spilled into the printer The printer is exposed to water The printer emits smoke or the surface i...

Page 12: ...rrect voltage and power Review the electrical specification of the printer with an electrician if necessary Do not place the printer in an area where people can step on the power cord Do not place objects on the power cord Do not plug or unplug the power cord while the power switch is in the On position If the power cord becomes frayed or worn replace it To avoid electrical shock and damage to the...

Page 13: ...hazard areas within the printer Do not remove the protective covers Do not override any electrical or mechanical interlock devices Do not attempt to remove paper that is jammed deeply inside the product Switch off the product promptly and contact your local Xerox representative WARNING The metallic surfaces in the fuser area are hot Always use caution when removing paper jams from this area and av...

Page 14: ...tions specified in Elevation on page 166 Printer Supplies Use the supplies designed for your printer The use of unsuitable materials can cause poor performance and a possible safety hazard Follow all warnings and instructions marked on or supplied with the product options and supplies Store all consumables in accordance with the instructions given on the package or container Keep all consumables a...

Page 15: ...escribed in the documentation supplied with your printer Clean with a dry lint free cloth only Do not burn any consumables or routine maintenance items For information on Xerox supplies recycling programs go to www xerox com gwa WARNING Do not use aerosol cleaners Aerosol cleaners can cause explosions or fires when used on electromechanical equipment ...

Page 16: ...o avoid damage to the property Hot surface on or in the printer Use caution to avoid personal injury Do not burn the item Do not expose the imaging unit to light for more than 10 minutes Do not expose the imaging unit to direct sunlight Do not touch the part or area of the printer Warning Wait for the printer to cool for the specified time before touching the fuser This item can be recycled For de...

Page 17: ...lth and Safety in relation to this Xerox product and supplies contact the following customer help lines United States and Canada 1 800 ASK XEROX 1 800 275 9376 Europe 44 1707 353 434 For product safety information in the United States and Canada go to www xerox com environment For product safety information in Europe go to www xerox com environment_europe ...

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Page 19: ...Xerox WorkCentre 6025 Multifunction Printer 19 User Guide This chapter includes Parts of the Printer 20 Information Pages 24 Power Saver Mode 25 Administrative Features 26 More Information 28 2 Features ...

Page 20: ... section includes Front View 20 Rear View 21 Control Panel 21 Front View 1 Output Tray Extension 2 Output Tray 3 Control Panel 4 Document Cover 5 Side Door 6 Document Glass 7 Cleaning Rod 8 Power Switch 9 Paper Tray 10 Width Guides 11 Slide Bar 12 Length Guide 13 USB Memory Port 14 Bypass Tray ...

Page 21: ...Levers Control Panel The control panel consists of a display indicator lights and buttons you can press to control the functions available on the printer The control panel provides the following Current operating status of the printer Access to copy print and scan features Access to information pages Prompts you to load paper replace supplies and clear jams Displays errors and warnings ...

Page 22: ...w Buttons To navigate to the next menu item or option press these buttons 6 Left and Right Arrow Buttons To navigate forward and backward through submenus and fields press these buttons 7 Job Status Button This button displays a list of active or completed jobs 8 System Button This button switches the display to the System menus 9 Alphanumeric Keypad Use these buttons to enter alpha or numeric cha...

Page 23: ...phanumeric keys 17 Address Book This button provides access to the address book This button activates when you access the Scan to E Mail menu only 18 OK Button This button displays the selected menu or selects the current menu option 19 Back Return Button Use this button to navigate to the previous menu item 20 Display Screen This screen displays status messages menus and toner levels 21 Scan Butt...

Page 24: ...lowing Configuration Page Panel Settings Job History Error History Demonstration Page To print information pages Note The following procedure is for Windows 7 1 Click Start All Programs Xerox Office Printing WorkCentre 6025 Printer Settings Utility 2 Click the Printer Settings Report tab 3 Click Information Pages 4 Select the page that you want to print Printing the Printer Information Pages from ...

Page 25: ...ntrol Panel 1 On the printer control panel press the System button 2 Use the Up and Down arrows to navigate to Admin Menu then press OK 3 Navigate to System Settings then press OK 4 At Power Saver Timer press OK 5 Select the Power Saver Mode you want to change then press OK 6 To select the desired time press the arrow buttons or enter a value using the numeric keypad Power Saver Mode 1 Low Power S...

Page 26: ...four digit password then press OK The default password is 0000 Printer Usage Information The Billing Meters menu shows the number of processed print jobs You cannot reset the meter readings they track the total number of pages printed for the life of the printer There is a meter for each color mode To view the meter readings 1 On the printer control panel press the System button 2 Press the arrow ...

Page 27: ...ternet Services At your computer open a Web browser in the address field type the IP address of the printer then press Enter or Return Finding the IP Address of Your Printer You can view the IP address of your printer on the Configuration Page Logging In to CentreWare Internet Services When Administrator Mode is enabled the Jobs Address Book Properties and Support tabs are locked until you enter t...

Page 28: ...ror messages Press the control panel Help button Information Pages Print from the control panel or from CentreWare Internet Services click Status Information Pages CentreWare Internet Services documentation In CentreWare Internet Services click Help Order supplies for your printer www xerox com office WC6025supplies A resource for tools and information including interactive tutorials printing temp...

Page 29: ...ngs 42 Configuring General Settings Using CentreWare Internet Services 46 Configuring General Setup Using the Control Panel 48 Configuring Security Settings Using CentreWare Internet Services 52 Configuring AirPrint 57 Setting Up Scanning 58 Installing the Printer as a Web Services Device 64 See also Installation Guide packaged with your printer Online Support Assistant at www xerox com office WC6...

Page 30: ...e and utilities on your computer You can connect to your printer directly from your computer using a USB cable or a wireless network connection Note If the Software and Documentation disc is not available you can download the latest drivers from www xerox com office WC6025drivers See also Selecting a Location for the Printer on page 31 Choosing a Connection Method on page 32 Connecting the Printer...

Page 31: ...nside the printer directly interfering with image transfer 2 Place the printer on a level solid non vibrating surface with adequate strength for the weight of the printer The printer must be horizontal with all four feet in solid contact with the surface To find the weight for your printer configuration see Physical Specifications on page 165 After positioning the printer you are ready to connect ...

Page 32: ...ng requirements vary for the different connection methods Routers network hubs network switches and modems are not included with your printer and must be purchased separately Wireless Network If your computer includes a wireless router or wireless access point you can connect the printer to the network with a wireless connection A wireless network connection provides the same access and services a...

Page 33: ...New Hardware Wizard appears cancel it 6 Insert the Software and Documentation disc into the appropriate drive on your computer If the installer does not start automatically navigate to the drive and double click the Setup exe installer file 7 Click Setup Printer and Install Software 8 At the License Agreement select I Agree then click Next 9 Click USB 10 To connect your printer and install the pri...

Page 34: ...on page 35 or Connecting Using WPS on page 34 Connecting Using Wi Fi Protected Setup WPS 1 Insert the Software and Documentation disc into the appropriate drive on your computer If the installer does not start automatically navigate to the drive and double click the Setup exe installer file 2 Click Setup Printer and Install Software 3 At the License Agreement select I Agree then click Next 4 On th...

Page 35: ...s Setup Method screen click Search for Networks 6 Ensure that the USB cable is connected properly 7 Select a network then click Next 8 Enter the passphrase for your wireless network then click Next 9 On the Configure Printer screen click Next or to configure IP settings manually click Advanced 10 At the prompt remove the USB cable from the printer then click Next 11 In the printer list select your...

Page 36: ...6 Enter the passcode or WEP key then press OK To connect using manual SSID setup 1 At the printer control panel press the Menu button 2 Use the Up and Down arrows to navigate to Admin Menu then press OK 3 Navigate to Network then press OK 4 Navigate to Wireless Setup then press OK 5 Navigate to Manual Setup then press OK 6 Enter the network SSID then press OK 7 For Network Mode select an option th...

Page 37: ... Scan Drivers for Macintosh 41 Before installing driver software verify that the printer is plugged in turned on connected correctly and has a valid IP address The IP address usually appears in the upper right corner of the control panel If you cannot find the IP address see Finding the IP Address of Your Printer on page 27 If the Software and Documentation disc is not available download the lates...

Page 38: ... IP Address of Your Printer on page 27 To enable continued use of the printer even if the IP Address assigned by the DHCP server changes you can use the installer or CentreWare Internet Services 6 In the printer list select your printer Note You can name your printer and choose to share it on the network or set it as your default printer 7 Click Next 8 In the Software and Documentation window clea...

Page 39: ...t the Software and Documentation disc into the appropriate drive on your computer Note If the Software and Documentation disc is not available you can download the latest drivers from www xerox com office WC6025drivers 2 Double click WorkCentre 6025 Installer 3 At the Introduction installer window click Continue 4 At the License Agreement select I Agree then click Next 5 Select the destination dis...

Page 40: ...To add the printer by specifying the IP address 1 From the computer Applications folder or from the dock open System Preferences 2 Click Print Fax The list of printers appears on the left of the window 3 Click the plus button under the list of printers 4 Click IP 5 From the Protocol drop down menu select the protocol 6 In the Address field enter the IP address of the printer 7 In the Name field en...

Page 41: ... disc icon on your desktop 3 Open the Scan Installer dmg file then navigate to the appropriate installer file for your operating system 4 Open the Scan Installer package file 5 To acknowledge the warning and introductory messages click Continue 6 To accept the license agreement click Continue then click Agree 7 Click Continue again 8 Enter your password then click OK 9 If prompted to close other i...

Page 42: ...DHCP server A DHCP server assigns an IP address to every computer and printer on the network that is configured to use DHCP automatically If you are connected to the Internet using cable or DSL check with your carrier for information on IP addressing Assigning the IP Address of the Printer By default the printer receives an IP address from a DHCP server over a TCP IP network Network addresses assi...

Page 43: ...trator contact your network administrator to obtain the network information For a home network using routers or other devices to connect the printer to the network refer to the device instructions on assigning network addresses The router or device documentation can give you a range of acceptable address numbers you can use It is important that the addresses be similar to the IP addresses used by ...

Page 44: ...ield press the arrow buttons or use the alphanumeric keypad to enter the desired number b To move to the next field press the Forward Arrow then enter the desired number c Move to the next two fields and enter the desired numbers Note To scroll quickly to a number press the Up or Down Arrow To return to a field press the Back Arrow d When finished press OK to confirm the address 11 To return to IP...

Page 45: ...n click Wireless 4 On the Select a Wireless Setup Method screen click Search for Networks 5 Ensure that the USB cable is connected properly 6 Select a network then click Next 7 Enter the passphrase for your wireless network then click Next 8 For the Configure Printer screen click Advanced 9 For the IP Address Settings screen modify the settings as needed then click Next 10 At the prompt remove the...

Page 46: ... the menu in the Properties pane for the General folder click the plus symbol 4 Under Version Information find the printer model number serial number and the firmware version number for the operating systems 5 Under Page Description Language find the version numbers for each of the page description languages installed on the printer Configuring Tray Settings Use this menu to configure the paper tr...

Page 47: ...tive information as needed 6 Click Save Changes Resetting the Printer Using Software Resets to restart the printer is faster and wastes fewer consumables than powering the printer on and off Restarting the printer can take up to five minutes during which time CentreWare Internet Services is not available 1 At your computer open a Web browser in the address field type the IP address of the printer ...

Page 48: ...ntrol panel press the System button 2 Navigate to Information Pages then press OK 3 Navigate to the desired report then press OK Using the Power On Wizard The Power On Wizard helps to configure several preliminary settings for the printer including the country date time and time zone To use the Power On Wizard to set up the printer 1 On the printer control panel press the System button 2 Use the U...

Page 49: ...inter control panel press the System button 2 Use the Up and Down arrows to navigate to Admin Menu then press OK 3 Navigate to System Settings then press OK Setting the Power Saver Mode Timers 1 In the System Settings menu navigate to Power Saver Timer then press OK 2 Select the Power Saver Mode you want to change then press OK 3 To select the desired time press the arrow buttons or enter a value ...

Page 50: ...Select On then press OK 3 To enter a time in seconds use the numeric keypad then press OK Setting the Clock 1 In the System Settings menu navigate to Clock Settings then press OK 2 Next to Date Format Time Format and Time Zone select the setting for each from the corresponding list 3 Using the selected format next to Set Date enter the date 4 Using the selected format next to Set Time enter the ti...

Page 51: ... to alert you for all errors except mismatches between A4 and Letter sizes To set the Show Paper Size Type Error alert 1 In the System Settings menu navigate to Show Paper Size Type Error then press OK 2 Select an option 3 Press OK Setting the Paper Size and Type 1 On the printer control panel press the System button 2 Navigate to Tray Settings then press OK 3 Select MFP then press OK 4 Navigate t...

Page 52: ...ernet Services click Properties 3 In the Properties pane to expand the menu click the plus symbol next to the Security folder Configuring Administrative Security Settings 1 At your computer open a Web browser in the address field type the IP address of the printer then press Enter or Return 2 In CentreWare Internet Services click Properties 3 In the Properties pane to expand the menu click the plu...

Page 53: ... Mode 1 192 168 200 10 255 255 255 255 Accept You can reject one specific IP address but allow printing from any other address The following table shows an example Access List IP Address Address Mask Active Mode 1 192 168 200 10 255 255 255 255 Reject 2 0 0 0 0 0 0 0 0 Accept The first row of the access list is the highest priority When configuring a list with multiple rows enter the smallest rang...

Page 54: ...er from 0 through 255 For example 192 168 200 10 6 In the Address Mask field enter the network mask for the host as X X X X where X is a number from 0 through 255 For example 255 255 255 255 7 For the action the host takes with the IP address for Active mode select an option Off You can use this setting to make a row of the access list inactive Use this setting to enter a specific IP address or ra...

Page 55: ...y and a digital signature proving its ownership of the certificate A digital certificate includes the following data Information about the owner of the certificate The certificate serial number and expiration date A public key A purpose defining how the certificate and public key can be used This printer supports two types of certificates Device Certificate This certificate contains a private key ...

Page 56: ...et the number of days that the certificate is effective for Validity enter a number 9 Adjust the parameters of the new digital certificate as needed then click Generate Certificate 10 For the new settings to take effect restart your printer Note After you generate a signed certificate Certificate Management appears in the Security menu 11 In the address bar type the IP address of the printer then ...

Page 57: ...S 1 At your computer open a Web browser in the address field type the IP address of the printer then press Enter or Return Note If you do not know the IP address of your printer see Finding the IP Address of Your Printer on page 27 2 Click Properties 3 If the Protocols link is not expanded under Properties scroll to the Protocols link and expand it 4 Under Protocols click AirPrint 5 To enable AirP...

Page 58: ...ning to a shared folder on your computer share the folder set the correct permissions and add the folder as an Address Book entry in CentreWare Internet Services If you are scanning to an FTP server add the FTP server and set the correct folder permissions as an Address Book entry in CentreWare Internet Services If you are scanning to an email address configure the email server in CentreWare Inter...

Page 59: ...etails see CentreWare Internet Services Sharing a Folder Using Windows 1 Open Windows Explorer 2 Right click the folder you want to share and select Properties 3 Click the Sharing tab then click Share this folder 4 Click the Permissions button 5 Select the Everyone group and verify that all permissions are enabled 6 Click OK Note Remember the Share name for later use 7 Click OK again 8 Open a DOS ...

Page 60: ... FTP server Select Share files and folders using SMB to share this folder with Windows computers 11 Select the On check box to the left of File Sharing in the Service pane The folder and its contents are shared with network users 12 Close the Sharing window Note When you open a shared folder a Shared Folder banner appears in the Finder for the folder and its subfolders The folder is ready Now add ...

Page 61: ...ation Name Enter the name that you want to appear in the Address Book Server Type Select Computer SMB Host Address Enter the IP address of your computer Port Number Enter the default port number for SMB 139 or select a number from the range provided Login Name Enter your computer user name Login Password Enter your computer login password Re enter Password Enter your login password again Name of S...

Page 62: ...er Address Book 4 Next to any empty field click Add 5 Enter the name to display in the address book 6 For Network Type select Server FTP 7 For Host Address type the IP address or DNS name for the server 8 For Port Number enter the default port number or select a number from the range provided 9 For Login Name type a login name for the FTP server 10 Type and confirm the password for the FTP server ...

Page 63: ...or the server 6 For SMTP Port enter the port number for the SMTP server 7 If the SMTP server requires authentication select the Authentication Type then enter the SMTP Login Name and SMTP Password Note Ensure that the authentication type is compatible with your SMTP server 8 Re enter the password 9 Click Save Changes Setting Up Scanning With USB If the printer is connected using a USB cable you ca...

Page 64: ...ers For Windows Server 2003 and later click Start Settings Printers For Windows 7 click Start Devices and Printers For Windows 8 click Control Panel Devices and Printers 2 To launch the Add Printer Wizard click Add a Printer 3 In the list of available devices select the one you want to use then click Next 4 If the printer that you want does not appear in the list click The printer that I want is n...

Page 65: ...Xerox WorkCentre 6025 Multifunction Printer 65 User Guide This chapter includes Supported Paper 66 Loading Paper 69 Printing on Special Paper 74 4 Paper and Media ...

Page 66: ...l reseller or visit www xerox com office WC6025supplies General Paper Loading Guidelines Do not overfill the paper trays Do not load paper above the maximum fill line in the tray Adjust the paper guides to fit the paper size Fan paper before loading it in the paper tray If excessive jams occur use paper or other approved media from a new package Do not print on label media once a label has been re...

Page 67: ...emperatures and relative humidity Avoid storing paper in attics kitchens garages or basements These spaces are more likely to collect moisture Store paper flat either on pallets cartons shelves or in cabinets Avoid food or drinks in the area where paper is stored or handled Do not open sealed packages of paper until you are ready to load them into the printer Leave stored paper in the original pac...

Page 68: ...al 216 x 356 mm 8 5 x 14 in Folio 216 x 330 mm 8 5 x 13 in Letter 216 x 279 mm 8 5 x 11 in Executive 184 x 267 mm 7 25 x 10 5 in C5 envelope 162 x 229 mm 6 4 x 9 in DL envelope 110 x 220 mm 4 33 x 8 66 in Monarch envelope 98 x 190 mm 3 9 x 7 5 in No 10 envelope 241 x 105 mm 4 1 x 9 5 in Supported Custom Paper Sizes You can use custom sized paper within the following dimensions in your printer Widt...

Page 69: ...n includes Loading Paper 69 Loading Paper in the Bypass Tray 72 Loading Paper The main tray holds up to 150 sheets of paper Notes To avoid paper jams do not remove the dust cover while printing is in progress Use only laser print media 1 Open the front door 2 Pull the slide bar forward until it stops ...

Page 70: ...the width guides to the edges of the tray 5 Flex the sheets back and forth and fan them then align the edges of the stack on a level surface This procedure separates any sheets that are stuck together and reduces the possibility of jams 6 Load the paper into the tray with the top edge going into the printer and the print side up ...

Page 71: ...the width guides until they touch the edges of the paper 8 Push in the length guides and slide bar until they stop Note Depending on the size of the paper first push the slide bar toward the printer until it stops Pinch the length guide and slide it in until it touches the paper edge ...

Page 72: ...er type and size in your print driver For details see Using Custom Paper Sizes on page 87 Note If you are printing on custom size paper define the custom size in the printer properties before printing Loading Paper in the Bypass Tray Note To avoid paper jams do not remove the bypass tray while printing is in progress 1 Open the front door 2 Place the bypass tray on the main tray then align the tab...

Page 73: ... the paper into the tray with the top edge going into the printer and the print side up 6 Adjust the width guides until they touch the edges of the paper 7 If the paper you loaded is different from the paper in the main tray set the correct paper type and size Ensure that you change the paper type and size at the control panel and in your print driver software For details see Using Custom Paper Si...

Page 74: ...nction Printer User Guide Printing on Special Paper This section includes Printing Envelopes 75 Printing Labels 78 Printing on Glossy Cardstock 79 To order paper or other media contact your local reseller or visit www xerox com office WC6025supplies ...

Page 75: ...otal Satisfaction Guarantee is available in the United States and Canada Coverage could vary outside these areas Please contact your local representative for details Guidelines for Printing Envelopes Print quality depends on the quality and construction of the envelopes Try another envelope brand if you do not get desired results Maintain constant temperatures and relative humidity Store unused en...

Page 76: ... envelopes with the print side up flaps closed and facing down and the flap side to the right Insert C5 envelopes with the print side up flaps open and facing away from the printer Notes To prevent wrinkling on No 10 DL C5 or Monarch envelopes load them print side up flaps open and facing away from the printer When you load envelopes long edge feed ensure that you specify landscape orientation in ...

Page 77: ...h envelopes with the print side up flaps closed and facing down and the flap side to the right Insert C5 envelopes with the print side up flaps open and facing away from the printer Notes To prevent wrinkling on No 10 DL C5 or Monarch envelopes load them print side up flaps open and facing away from the printer When you load envelopes long edge feed ensure that you specify landscape orientation in...

Page 78: ... cold conditions Storing them in extreme conditions can cause print quality problems or cause them to jam in the printer Rotate stock frequently Long periods of storage in extreme conditions can cause labels to curl and jam in the printer In the print driver software select Label as the paper type Before loading labels remove all other paper from the tray CAUTION Do not use any sheet where labels ...

Page 79: ...lanning to use Do not leave glossy cardstock in the tray when you are finished printing Replace unused cardstock in the original wrapper and seal Rotate stock frequently Long periods of storage in extreme conditions can cause glossy cardstock to curl and jam in the printer In the print driver software select the desired glossy cardstock type or select the tray loaded with the desired paper To opti...

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Page 81: ...rinter 81 User Guide This chapter includes Printing Overview 82 Selecting Printing Options 83 Printing from Mobile Devices 86 Using Custom Paper Sizes 87 Printing on Both Sides of the Paper 90 Printing From a USB Flash Drive 92 5 Printing ...

Page 82: ...2 Load paper in the appropriate tray 3 At the printer control panel specify the size and type 4 In your software application access the print settings For most software applications press CTRL P for Windows or CMD P for Macintosh 5 Select your printer 6 To access the print driver settings for Windows select Properties or Preferences For Macintosh select Xerox Features Note Depending on your applic...

Page 83: ...n both sides of the paper for most jobs specify 2 sided printing in Printing Preferences To select default printing options 1 Navigate to the list of printers on your computer For Windows Vista click Start Control Panel Hardware and Sound Printers For Windows Server 2003 and later click Start Settings Printers For Windows 7 click Start Devices and Printers For Windows 8 click Control Panel Devices...

Page 84: ... Windows Server 2003 and later click Start Settings Printers For Windows 7 click Start Devices and Printers For Windows 8 click Control Panel Devices and Printers Note If the Control Panel icon does not appear on the desktop right click on the desktop then select Personalize Control Panel Home Devices and Printers 2 In the Printers folder right click the name of your print driver and select Proper...

Page 85: ...ists 5 Click Print to send the job to the printer Saving a Set of Commonly Used Printing Options for Macintosh You can define and save a set of options so that you can apply them to future print jobs To save a set of printing options 1 With the document open in your application click File Print 2 Select your printer from the Printers list 3 Select the desired printing options from the drop down li...

Page 86: ...x PrintBack This printer supports printing from Android or iOS mobile devices using Xerox PrintBack PrintBack consists of three components Xerox PrintBack app Installed on your mobile device the app sends print jobs to your selected online service Online service A Web based service such as Dropbox or an email provider transmits jobs from your mobile device to your computer Xerox PrintBack agent In...

Page 87: ...iver Save each custom size with a unique name and the dimensions are retained until you change them 1 Navigate to the list of printers on your computer For Windows Vista click Start Control Panel Hardware and Sound Printers For Windows Server 2003 and later click Start Settings Printers For Windows 7 click Start Devices and Printers For Windows 8 click Control Panel Devices and Printers Note If th...

Page 88: ... OK to close the Custom Paper Sizes window 9 Click OK to close the Page Setup window The new custom size is available in the Paper Size drop down list of the print driver and in Page Setup Note To use the custom paper size select Page Setup and select the custom size that you created from the Paper Size drop down list Printing on Custom Paper Sizes Note Before printing on a custom paper size use t...

Page 89: ...nting on Custom Paper Size Using Macintosh 1 Load the custom size paper For details see Loading Paper on page 69 2 In the application click Page Setup 3 From the Paper Size drop down list select the custom paper size 4 Click OK 5 In the application click Print 6 Click OK ...

Page 90: ...ion settings Portrait Landscape Portrait 2 Sided Print Portrait 2 Sided Print Flip on Short Edge Landscape 2 Sided Print Landscape 2 Sided Print Flip on Short Edge Setting Up 2 Sided Printing To set up manual 2 sided printing 1 From the File menu select Print 2 Select the printer from the Select Printer list then click Properties 3 From the Duplex window on the Paper Output tab select Flip on Long...

Page 91: ...aded The odd pages are printed page 1 page 3 and then page 5 1 Load the paper to print the even pages Note Load letterhead into the main tray with the printed side down and the top going into the printer Once the even pages have printed the Error indicator lights and the Ready indicator flashes 2 Remove the printed pages from the output tray and reload them into the main tray without rotating or f...

Page 92: ...om other sources can fail to print properly To print from the USB Flash drive 1 Insert the USB Flash Drive into the USB memory port on the printer 2 To select Print From press the arrow buttons then press the OK button Note If the USB Flash drive was already in the USB memory port press the Print button 3 To select a file press the arrow buttons then press OK 4 Do one of the following To print the...

Page 93: ...Xerox WorkCentre 6025 Multifunction Printer 93 User Guide This chapter includes Making Copies 94 Copying an ID Card 96 Adjusting Copying Options 97 Changing the Default Copy Options 102 6 Copying ...

Page 94: ...sizes up to 216 x 297 mm 8 5 x 11 7 in You can use the document glass to copy or scan the following types of originals Plain paper documents Paper with paper clips or staples attached Paper with wrinkles curls folds tears or notches Coated or carbonless paper or items other than paper such as cloth or metal Envelopes Books To make a copy 1 Open the document cover 2 Place the original on the docume...

Page 95: ...trol panel press the Copy button 5 To change a copying option press the arrow buttons select the option then press OK Note For details on how to customize the copy settings see Adjusting Copying Options on page 97 6 Using the control panel keypad enter the desired number of copies 7 Press the Start button ...

Page 96: ...4 Place the ID card or a document smaller than half the selected paper supply size in the upper left corner of the document glass 5 Position the ID card approximately 6 mm 0 25 in from the upper left corner of the document glass 6 Close the document cover 7 To scan the first side of the document press Start 8 If the document or ID card is 2 sided open the document cover then turn over the original...

Page 97: ...ic Settings 98 Image Quality Settings 100 Image Layout Adjustments 101 You can adjust numerous options for your copy jobs specify characteristics of the original documents and customize the output You can also modify the default settings for many options For details see Selecting the Default Copy Settings on page 102 ...

Page 98: ...and white The color mode indicators light to show the current setting Press the Color Mode button to toggle the selection between color and black and white Note After the copy job is complete the color mode returns to the default setting Specifying the Original Document Size 1 At the control panel press the Copy button 2 To select Document Size press the arrow buttons then press OK 3 Select a docu...

Page 99: ...ge it as much as 400 To reduce or enlarge the image 1 At the control panel press the Copy button 2 To reduce or enlarge images press the arrow buttons select Reduce Enlarge then press OK 3 Do one of the following To select a preset image size press the up or down arrow buttons select the size then press OK To set the copy size in 1 increments press the arrow buttons or to enter values directly use...

Page 100: ...ss the left or right arrow buttons to move the slider 4 Press OK Adjusting the Sharpness 1 At the control panel press the Copy button 2 To select sharpness options press the arrow buttons select Sharpness then press OK 3 Select a sharpness setting then press OK Setting Auto Exposure Paper that is close to white such as newsprint or parchment can cause the printer to put toner on the entire page Th...

Page 101: ...tiple copies per side press the arrow buttons select N Up then press OK 3 Select an option Off This option copies one original image onto one side of a page Auto Copies two original pages reduces the images and prints them onto one side of a page ID Card Copy Copies two original size images onto one side of a page Manual Reduces the two original images as specified in Reduce Enlarge and prints the...

Page 102: ...e System button 2 To specify default settings press the arrow buttons select Default Settings then press OK 3 Select Copy Defaults then press OK 4 To select a setting press the arrow buttons select it then press OK 5 To confirm a new setting select the desired setting then press OK 6 To return to the Ready screen press Return Changing the Color Mode 1 To select Color press the arrow buttons then p...

Page 103: ...tion Adjusting the setting negatively lowers the density and lightens the output Adjusting the setting positively increases the density and darkens the output Examples of low density areas include faces and sky To change the color balance 1 To select Color Balance press the arrow buttons then press OK 2 Select the color you want to adjust then press OK 3 To adjust the density setting from 2 throug...

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Page 105: ...anning to a Folder on a USB Connected Computer 108 Scanning to a Shared Folder on a Network Computer 109 Scanning to an Email Address 112 Scanning to an FTP Server 113 Scanning Images into an Application on a USB Connected Computer 114 Adjusting Scanning Settings 116 Changing the Default Scan Settings 119 See also Setting up Scanning on page 58 7 Scanning ...

Page 106: ...modates original sizes up to 216 x 297 mm 8 5 x 11 7 in You can use the document glass to copy or scan the following types of originals Plain paper documents Paper with paper clips or staples attached Paper with wrinkles curls folds tears or notches Coated or carbonless paper or items other than paper such as cloth or metal Envelopes Books Loading Documents for Scanning Position the original docum...

Page 107: ...ess the Scan button press the arrow buttons to select Scan to USB Memory then press OK 3 Press OK 4 Do one of the following To save the scanned file directly to the USB Flash drive select Save to USB Drive then press OK To save the scanned file to a folder on the USB Flash drive press the arrow buttons to navigate to the folder then press OK 5 At Save to USB Drive or Save to this folder press OK 6...

Page 108: ...folder or click Browse to navigate to another folder 3 Press OK 4 Load the original on the document glass or in the automatic document feeder 5 On the printer control panel press the Scan button 6 To select Scan to Computer USB press the arrow buttons then press OK 7 To change any of the options press the arrow buttons to select the option then press OK 8 To begin the scan press the arrow buttons ...

Page 109: ... on a network you must 1 Create a shared folder on your computer hard drive 2 Create an address using CentreWare Internet Services or the Address Book Editor pointing the scanner to the computer Note For more information see Connecting the Printer on page 32 Sharing a Folder on a Windows Computer 1 Open Windows Explorer 2 Right click the folder you want to share and select Properties 3 Click the S...

Page 110: ...t to the right of the Users window use the arrow buttons to select user privileges for the shared folder 9 Click the Options button 10 Do one or more of the following Select Share files and folders using AFP to share this folder with other Macintosh computers Select Share files and folders using FTP to share this folder with computer connected to an FTP server Select Share files and folders using ...

Page 111: ...red Directory Enter a name for the directory or folder For example if you want the scanned files to go in a folder named scans type scans Subdirectory Path Enter the path of the folder on the FTP server For example if you want the scanned files to go in a folder named colorscans inside the scans folder type colorscans 5 Click Save Changes Scanning to a Folder on a Network Computer 1 On the printer...

Page 112: ...Use the keypad to enter the address Address Book allows you to select an email address from the Address Book Email Group allows you to select a group email address from the Address Book Note When using the Address Book press the arrow buttons to select the address for the desired recipient Press the Forward Arrow button to select TO or BCC When finished selecting addresses press OK 5 To begin the ...

Page 113: ...e original on the document glass or in the automatic document feeder 2 On the printer control panel press the Scan button 3 To select Scan to Network press the arrow buttons then press OK 4 At Scan to press OK 5 To select Server FTP press the arrow buttons then press OK 6 To select the FTP address press the arrow buttons then press OK 7 To begin the scan press the Start button The printer scans th...

Page 114: ...2 In the file select the insertion point for the image 3 From the Windows toolbar click Image Picture From Scanner or Camera 4 From the Insert Image from Camera or Scanner window select your device 5 Click Custom Insert 6 From the Basic Scanning tab for Scan From select an option 7 To change any of the scanning settings select them as needed 8 To adjust crop lines select Preview as needed 9 Click ...

Page 115: ...lect Start Control Panel 2 Double click Scanners and Cameras 3 In the Scanners and Cameras window click Next 4 Double click Xerox WC6025 5 Select an option Color picture Grayscale picture Black and white picture or text Custom 6 Select the paper source Document Glass Document Feeder 7 To preview the document or select a portion of the document to scan select Preview The printer scans a preview cop...

Page 116: ... for individual jobs once you select the scan mode You can also change the default values of some settings For details see Changing the Default Scan Settings on page 119 Setting the File Format 1 To select File Format press the arrow buttons then press OK 2 Select a setting 3 Press OK Setting the Color Mode If the original image contains color you can scan the image in color or in black and white ...

Page 117: ...Size 1 To select Document Size press the arrow buttons then press OK 2 Select the document size 3 Press OK Making the Image Lighter or Darker 1 To select Lighten Darken press the arrow buttons then press OK 2 To lighten or darken the image press the arrow buttons to move the slider 3 Press OK Adjusting the Sharpness 1 To select Sharpness press the arrow buttons then press OK 2 Select a sharpness s...

Page 118: ...he Margins 1 To select the margin you want to change press the arrow buttons for Margin Top Bottom Margin Left Right Margin Middle 2 Press OK 3 Adjust the margins from 0 0 2 0 in using the arrow buttons 4 Press OK 5 Repeat the steps for other margins then press the Return button ...

Page 119: ...inter uses the default scan settings on all scan jobs unless you change them for an individual job You can modify the default scan settings To change the default scan settings 1 On the printer control panel press the System button 2 To specify default settings press the arrow buttons select Default Settings then press OK 3 Select Scan Defaults then press OK 4 To select the option that you want to ...

Page 120: ... the size and image quality of the scanned image file Higher scan resolution produces better image quality and a larger file size To set the scan resolution 1 To select Resolution press the arrow buttons then press OK 2 Select an option 3 Press OK Setting the Color Button Sets 1 To select Color Button Set press the arrow buttons then press OK 2 Select B W Button then press OK 3 Select a setting Bl...

Page 121: ...s setting Sharpest Sharper Normal Softer Softest The default setting is Normal 3 Press OK Changing the Auto Exposure Level 1 To select Auto Exposure Level press the arrow buttons then press OK 2 Select an auto exposure setting Off On The default setting is On 3 Press OK Setting the Margins 1 To select the margin you want to change press the arrow buttons for Margin Top Bottom Margin Left Right Mar...

Page 122: ... buttons then press OK 2 Select a setting TIFF V6 TTN2 3 Press OK Setting the Image Compression 1 To select Image Compression press the arrow buttons then press OK 2 Select a setting Higher Normal Lower 3 Press OK Setting the Maximum Email Size 1 To select Max Email Size press the arrow buttons then press OK 2 To set a size from 50 16384 KB press the arrow buttons or use the alphanumeric keypad Th...

Page 123: ...ifunction Printer 123 User Guide This chapter includes Cleaning the Printer 124 Adjustments and Maintenance Procedures 131 Toner Cartridges 134 Ordering Supplies 136 Managing the Printer 137 Moving the Printer 138 8 Maintenance ...

Page 124: ...of pressurized spray cleaners increases the risk of fire and explosion WARNING Do not remove the covers or guards that are fastened with screws You cannot maintain or service any parts that are behind these covers and guards Do not attempt any maintenance procedure that is not described in the documentation supplied with your printer WARNING Internal parts of the printer can be hot Use caution whe...

Page 125: ...r 125 User Guide Cleaning the Scanner 1 Moisten a soft lint free cloth with the glass cleaner of your choice 2 Remove any paper or other media from the output tray 3 Open the document cover 4 Wipe the surface of the document glass until it is clean and dry ...

Page 126: ...once a month Wipe the paper tray output tray control panel and other parts with a damp soft cloth After cleaning wipe with a dry soft cloth For stubborn stains apply a small amount of mild detergent to the cloth and gently wipe the stain off CAUTION Do not spray detergent directly on the printer Liquid detergent could enter the printer through a gap and cause problems Never use cleaning agents oth...

Page 127: ...er Jams on page 148 Remove any dust or stains with a dry clean cloth WARNING Never touch a labeled area on or near the heat roller in the fuser You can get burned If a sheet of paper is wrapped around the heat roller do not try to remove it immediately Switch off the printer immediately and wait 20 minutes for the fuser to cool Try to remove the jam after the printer has cooled Cleaning the LED Le...

Page 128: ...e slowly 5 Remove the remaining toner cartridges in the same manner 6 Pull out the cleaning rod Note To remove toner and debris from the top of the cleaning rod wipe it with a clean lint free cloth 7 Insert the cleaning rod into the hole indicated by the arrow in the middle of the toner cartridge slot Push in the cleaning rod until it stops then pull it out ...

Page 129: ...holes in the other three slots 9 Return the cleaning rod to its original location 10 Align the black toner cartridge with the rear toner slot Press firmly near the center of the cartridge until it clicks into place 11 Replace the remaining three toner cartridges in the same manner 12 Close the side door ...

Page 130: ...ensity CTD sensor when an alert for the CTD sensor appears on the control panel or in the PrintingScout Printer Status window To clean the toner density sensor 1 Turn off the printer 2 Push down on the rear door release and pull open the door 3 Use a dry cotton swab to clean the color toner density sensors 4 Close the rear door ...

Page 131: ... Color Registration 1 On the printer control panel press the System button 2 To select Admin Menu press the arrow buttons then press OK 3 Select Maintenance then press OK 4 Select Auto Regi Adjust then press OK 5 Select On then press OK 6 To return to the Ready screen press Return Performing an Automatic Color Registration Adjustment Automatic color registration adjustment occurs every time a new ...

Page 132: ... To return to the Ready screen press Return Adjusting the Bias Transfer Roller Use Adjust BTR to specify the bias transfer roller BTR voltage for printing on the selected paper type If the printed image is too light increase the offset for the paper you are using If the printed image is mottled or blotchy looking decrease the offset for the paper you are using To adjust the bias transfer roller 1 ...

Page 133: ...o adjust 8 To return to the Ready screen press Return Refreshing the Bias Transfer Roller Use the BTR Refresh procedure to reduce paper curling and improve paper discharge To refresh the bias transfer roller 1 On the printer control panel press the System button 2 To select Admin Menu press the arrow buttons then press OK 3 Select Maintenance then press OK 4 Select BTR Refresh then press OK 5 Sele...

Page 134: ...n cause a fire or explosion If you spill a large volume of toner contact your local Xerox representative WARNING Never throw a toner cartridge into an open flame Remaining toner in the cartridge can catch fire and cause burn injuries or an explosion Replacing Toner Cartridges When a toner cartridge reaches its usable life span the control panel displays a message PrintingScout displays the toner s...

Page 135: ...nutes for the process to complete and the printer to return to Ready Note Do not use this procedure repeatedly for a single toner color Running the procedure repeatedly uses the toner supply more quickly Cleaning the Developer The Clean Developer feature runs the developer motor and mixes the toner in the developer Use the Clean Developer feature to refresh the toner after replacing a toner cartri...

Page 136: ...red under strict quality controls by Xerox for specific use with this printer When to Order Supplies A warning appears on the control panel when supplies near their replacement time Verify that you have replacements on hand It is important to order these items when the messages first appear to avoid interruptions to your printing An error message appears on the control panel when supplies must be ...

Page 137: ...annot reset the meter readings Printing the Configuration Page 1 On the printer control panel press the System button 2 Navigate to Information Pages then press OK 3 Navigate to Configuration then press OK Viewing the Billing Meters 1 On the printer control panel press the System button 2 Press the arrow buttons to select Billing Meters 3 Press OK Changing the Panel Lock Password The Panel Lock pa...

Page 138: ...bles from the back of the printer WARNING To prevent electric shock never touch the power plug with wet hands When removing the power cord ensure that you pull the plug and not the cord Pulling the cord can damage it which can lead to fire or electric shock 2 Remove any paper or other media from the output tray 3 Remove the paper from the paper tray Keep the paper wrapped and away from humidity an...

Page 139: ...Maintenance Xerox WorkCentre 6025 Multifunction Printer 139 User Guide 4 Lift the bypass tray and push it into the printer 5 Push in the length guides and slide bar until they stop ...

Page 140: ... damage not covered by the Xerox Warranty Service Agreement or Total Satisfaction Guarantee The Xerox Warranty Service Agreement or Total Satisfaction Guarantee do not cover damage to the printer caused by improper moving When moving the printer do not tilt it more than 10 degrees to the front back left or right Tilting the printer more than 10 degrees can cause toner spillage After moving the pri...

Page 141: ...Xerox WorkCentre 6025 Multifunction Printer 141 User Guide This chapter includes General Troubleshooting 142 Paper Jams 145 Print Quality Problems 156 Getting Help 162 9 Troubleshooting ...

Page 142: ...perates properly Try a different outlet The printer is connected to an outlet with a voltage or frequency that does not match the printer specifications Use a power source with the specifications listed in the Electrical Specifications on page 167 CAUTION Plug the three wire cord with grounding prong directly into a grounded AC outlet Printer Resets or Turns Off Frequently Probable Causes Solution...

Page 143: ...ors are off Turn off the printer confirm that the power cord is plugged in correctly to the printer and the outlet then turn on the printer If the error persists contact your Xerox representative The printer is busy If the Ready Indicator is flashing it is normal A previous print job could be the problem Use the printer properties to delete all print jobs in the print queue Load the paper in the t...

Page 144: ... panel If the page does not print at the rated speed of the printer there could be a network or printer installation issue Contact the system administrator The job is complex Wait No action needed Printer is Making Unusual Noises Probable Causes Solutions There is an obstruction or debris inside the printer Turn off the printer and remove the obstruction or debris If you cannot remove it contact y...

Page 145: ...e paper guides improperly Most jams can be prevented by following a simple set of rules Use only supported paper For details see Supported Paper on page 66 Follow proper paper handling and loading techniques Always use clean undamaged paper Avoid paper that is curled torn moist creased or folded To separate the sheets before loading into the tray fan the paper Observe the paper tray fill line neve...

Page 146: ...ted paper that is specially designed for inkjet printers Paper that is folded wrinkled or excessively curled Loading more than one type size or weight of paper in a tray at the same time Overfilling the trays Allowing the output tray to overfill For a detailed list of supported paper go to www xerox com paper ...

Page 147: ...r immediately and wait 20 minutes for the fuser to cool Try to remove the jam after the printer has cooled If the error persists contact your Xerox representative CAUTION Do not attempt to clear any paper jams using tools or instruments This can permanently damage the printer The following illustration shows where paper jams occur along the paper path and the printer parts used for clearing paper ...

Page 148: ... paper jams you can activate Jam Recovery Mode Jam Recovery Mode runs the printer for a brief period of time to move the paper further into the exit tray To run Jam Recovery Mode 1 Press and hold the Clear All button for three seconds 2 After the printer engine stops running turn the power off then remove the jammed paper Clearing Paper Jams From the Front of the Printer 1 Remove any paper from th...

Page 149: ... 5 Follow the instructions on the control panel display and in the Printer Status window of PrintingScout 6 Press OK 7 To resolve the error displayed on the control panel you must clear all paper from the paper path Clearing Paper Jams From the Back of the Printer 1 Push down on the rear door release and pull open the door 2 Lift the levers as shown ...

Page 150: ... the back of the printer 4 Lower the levers to their original position 5 Close the rear door 6 Follow the instructions on the control panel display and in the Printer Status window of PrintingScout 7 Press OK 8 To resolve the error displayed on the control panel you must clear all paper from the paper path ...

Page 151: ...ifunction Printer 151 User Guide Clearing Paper Jams From the Output Tray 1 Push down on the rear door release and pull open the door 2 Lift the levers as shown 3 Remove any jammed paper from the back of the printer 4 Lift and open the scanner ...

Page 152: ...g 152 Xerox WorkCentre 6025 Multifunction Printer User Guide 5 Remove any paper or other media from the output tray 6 Lower the scanner and close it 7 Lower the levers to their original position 8 Close the rear door ...

Page 153: ...nction Printer 153 User Guide 9 Follow the instructions on the control panel display and in the Printer Status window of PrintingScout 10 Press OK 11 To resolve the error displayed on the control panel you must clear all paper from the paper path ...

Page 154: ...y Xerox approved paper For details see Supported Paper on page 66 Humidity is too high for coated paper Feed paper one sheet at a time Paper Misfeeds Probable Causes Solutions The paper is not correctly positioned in the tray Remove the misfed paper and reposition it properly in the tray Adjust the paper guides in the tray to match the size of the paper The paper tray is too full Remove some of th...

Page 155: ...er No 10 DL and Monarch envelopes are wrinkling To prevent wrinkling on No 10 DL C5 or Monarch envelopes load them print side up flaps open and facing away from the printer Note When you load envelopes long edge feed ensure that you specify landscape orientation in the print driver Paper Jam Message Stays On Probable Causes Solutions Some paper remains jammed in the printer Recheck the media path ...

Page 156: ...lease contact your local representative for details Notes To ensure consistent print quality the toner cartridges and imaging units for many models of equipment are designed to cease functioning at a predetermined point Grayscale images printed with the composite black setting increment the color pages counter because color consumables are used Composite black is the default setting on most printe...

Page 157: ...er matches the paper type on which you are printing If you have the same size paper loaded in more than one tray ensure that the proper tray is selected in the print driver Store your paper and other media properly for optimum print quality For details see Paper Storage Guidelines on page 67 Solving Print Quality Problems When the print quality is poor select the closest symptom from the following...

Page 158: ...l quality is restored The bias transfer roller voltage is insufficient for the paper type Increase the bias transfer voltage for the selected paper type For details see Adjusting the Bias Transfer Roller on page 132 The fuser is not adjusted for the paper type Adjust the fuser For details see Adjusting the Fuser on page 133 The paper is damp Replace the paper The high voltage supply is defective F...

Page 159: ...x com office WC6025support Color around the edge of printing is incorrect The color registration is incorrect Adjust the color registration For details see Color Registration on page 131 Partial blanks creased paper or blotted printing The paper is damp Replace the paper The paper is outside the recommended specification range Replace the paper with a recommended size and type and confirm that you...

Page 160: ...ng the LED Lenses on page 127 The printer is worn or damaged For assistance go to the Xerox Support website at www xerox com office WC6025support The toner cartridges are not Xerox toner cartridges Replace the toner cartridges with genuine Xerox toner cartridges For details see Consumables on page 136 Slanted printing The paper guides are not correctly adjusted to the paper size Reset the paper tr...

Page 161: ...oltage for the selected paper type For details see Adjusting the Bias Transfer Roller on page 132 The fuser is not adjusted for the paper type Adjust the fuser For details see Adjusting the Fuser on page 133 The paper is damp Replace the paper The relative humidity of the room is too high Reduce the humidity in the room or move the printer to a new location Paper curls or frequent jams in the rear...

Page 162: ...n PrintingScout Alerts PrintingScout is a utility installed with your Xerox print driver It automatically checks the printer status when you send a print job If the printer is unable to print a PrintingScout alert appears on your computer screen to let you know that the printer needs attention In the PrintingScout dialog box click the alert to view instructions explaining how to fix the problem No...

Page 163: ... Printer 163 User Guide This appendix includes Standard Features 164 Physical Specifications 165 Environmental Specifications 166 Electrical Specifications 167 Performance Specifications 168 Controller Specifications 169 A Specifications ...

Page 164: ...of standard paper One sheet of coated paper Five envelopes Bypass Tray 10 sheets of standard paper One sheet of coated paper One envelope 2 Sided Printing Manual Maximum copy size 216 x 297 mm 8 5 x 11 6 in Maximum print size Legal 216 x 356 mm 8 5 x 14 in Automatic Document Feeder None Control panel Button navigated menu with four line display Connectivity Universal Serial Bus USB 2 0 Wireless ne...

Page 165: ...r 165 User Guide Physical Specifications Dimensions and Weight Width 410 mm 16 1 in Depth 389 mm 15 3 in Height 318 mm 12 5 in Weight 15 kg 33 1 lb Total Space Requirements Width 848 mm 33 4 in Depth 937 mm 36 9 in Height 691 mm 27 2 in Clearance Requirements ...

Page 166: ...re 15 28 C 59 82 F Relative Humidity Minimum Maximum Humidity Range 15 85 relative humidity at 28 C 82 F Optimal Humidity Range 20 70 relative humidity at 28 C 82 F Note Under extreme environmental conditions such as 10 C and 85 relative humidity defects can occur due to condensation Elevation For optimum performance use the printer at elevations below 3100 m 10 170 ft ...

Page 167: ... ENERGY STAR Qualified Product The Xerox WorkCentre 6025 Multifunction Printer is ENERGY STAR qualified under the ENERGY STAR Program Requirements for Imaging Equipment The ENERGY STAR and ENERGY STAR mark are registered United States trademarks The ENERGY STAR Imaging Equipment Program is a team effort between United States European Union and Japanese governments and the office equipment industry...

Page 168: ...kCentre 6025 Multifunction Printer User Guide Performance Specifications Printer warm up time Power on 32 seconds or less Recovery from sleep mode 32 seconds or less Note Warm up time assumes an ambient temperature of 22 C 71 6 F ...

Page 169: ...ications Xerox WorkCentre 6025 Multifunction Printer 169 User Guide Controller Specifications Processor 525 MHz ARM11MP Memory 256 MB RAM Interfaces Universal Serial Bus USB 2 0 Wireless network connectivity ...

Page 170: ......

Page 171: ...Xerox WorkCentre 6025 Multifunction Printer 171 User Guide This appendix includes Basic Regulations 172 Copy Regulations 177 Material Safety Data Sheets 180 B Regulatory Information ...

Page 172: ...ment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his her own expense If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures ...

Page 173: ...ist users and has been issued in relation to the European Union EU Energy Related Products Directive specifically the Lot 4 study on Imaging Equipment This requires manufacturers to improve environmental performance of in scope products and supports the EU action plan on energy efficiency In scope products are Household and Office equipment that meet the following criteria Standard monochrome form...

Page 174: ...Y STAR program is a voluntary scheme to promote the development and purchase of energy efficient models which help to reduce environmental impact Details on the ENERGY STAR program and models qualified to ENERGY STAR can be found at the following website www energystar gov index cfm fuseaction find_a_product showProductGroup pgw_code IEQ For additional information on energy or other related topics...

Page 175: ...mpacts Environmental Choice is a voluntary multi attribute and lifecycle based environmental certification This certification indicates that a product has undergone rigorous scientific testing exhaustive auditing or both to prove its compliance with stringent third party environmental performance standards Germany Blendschutz Das Gerät ist nicht für die Benutzung im unmittelbaren Gesichtsfeld am B...

Page 176: ...ed in FCC Part 15 Industry Canada RSS 210 and European Council Directive 99 5 EC Operation of this device is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Changes or modifications to this device not specifically approved by the Xerox Corporati...

Page 177: ...reproduce a legal document on which there is a canceled revenue stamp this may be done provided the reproduction of the document is performed for lawful purposes Postage Stamps canceled or uncanceled For philatelic purposes Postage Stamps may be photographed provided the reproduction is in black and white and is less than 75 or more than 150 of the linear dimensions of the original Postal Money Or...

Page 178: ... is assumed for its completeness or accuracy In case of doubt consult your attorney For more information about these provisions contact the Copyright Office Library of Congress Washington D C 20559 Ask for Circular R21 Canada Parliament by stature has forbidden the reproduction of the following subjects under certain circumstances Penalties of fine or imprisonment may be imposed on those guilty of...

Page 179: ... owner This list is provided for your convenience and assistance but it is not all inclusive and no liability is assumed for its completeness or accuracy In case of doubt consult your solicitor Other Countries Copying certain documents may be illegal in your country Penalties of fine or imprisonment may be imposed on those found guilty of making such reproductions Currency notes Bank notes and che...

Page 180: ...User Guide Material Safety Data Sheets For Material Safety Data information regarding your printer go to North America www xerox com msds European Union www xerox com environment_europe For the Customer Support Center phone numbers go to www xerox com office worldcontacts ...

Page 181: ...Xerox WorkCentre 6025 Multifunction Printer 181 User Guide This appendix includes All Countries 182 North America 183 European Union 184 Other Countries 186 C Recycling and Disposal ...

Page 182: ... may be regulated due to environmental considerations The presence of these materials is fully consistent with global regulations applicable at the time that the product was placed on the market For recycling and disposal information contact your local authorities Perchlorate Material This product may contain one or more Perchlorate containing devices such as batteries Special handling may apply p...

Page 183: ... equipment take back and reuse recycle program Contact your Xerox representative 1 800 ASK XEROX to determine if this Xerox product is part of the program For more information about Xerox environmental programs visit www xerox com environment or for recycling and disposal information contact your local authorities ...

Page 184: ...ed electrical and electronic equipment to designated collection facilities free of charge Please contact your local disposal authority for information In some member states when you purchase new equipment your local retailer may be required to take back your old equipment free of charge Please ask your retailer for information Professional Business Environment Application of this symbol on your eq...

Page 185: ...andling For more information about collection and recycling of old products and batteries please contact your local municipality your waste disposal service or the point of sale where you purchased the items Penalties may be applicable for incorrect disposal of this waste in accordance with national legislation Business Users in the European Union If you wish to discard electrical and electronic e...

Page 186: ...Recycling and Disposal 186 Xerox WorkCentre 6025 Multifunction Printer User Guide Other Countries Please contact your local waste management authority to request disposal guidance ...

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