Xerox Work Centre PE114e User Manual Download Page 107

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ROUBLESHOOTING

7.7

• Ensure that the print side of print materials is facing down in

the paper tray and facing up in the manual feeder.

• If paper jams frequently occur when you print on the A5-

sized paper:

- Load the paper into the tray as shown below.

- Open the WorkCentre PE114 Series Properties window, set

the paper size to

A5(5.8x8.3 in.)

from the

Paper

tab.

- From the

Orientation

option of the

Layout

tab, set the

Rotate

option to

90º

Select 90 degrees.

Click.

Summary of Contents for Work Centre PE114e

Page 1: ...ses only All information included herein is subject to change without notice Xerox Corporation is not responsible for any changes direct or indirect arising from or related to the use of this manual 2004 Xerox Corporation All rights reserved WorkCentre PE114e and Xerox logo are trademarks of Xerox Corporation Microsoft Windows Windows 98 Window Me Windows 2000 Windows NT 4 0 and Windows XP are reg...

Page 2: ...5 Installing Xerox Software 1 16 Removing Software 1 18 Uninstalling the MFP Driver 1 18 Using the ControlCentre 1 19 Changing the Display Language 1 20 Setting the Paper Size and Type 1 20 Using the Save Modes 1 21 Toner Save Mode 1 21 Power Save Mode 1 22 Chapter 2 PAPER HANDLING Selecting Print Materials 2 2 Type Input Sources and Capacities 2 2 Guidelines for Paper and Special Materials 2 3 Se...

Page 3: ... a Watermark 3 17 Using Overlays 3 18 What is an Overlay 3 18 Creating a New Page Overlay 3 18 Using a Page Overlay 3 20 Deleting a Page Overlay 3 21 Using Output Options 3 22 Setting Up the Locally Shared Printer 3 23 In Windows 98 Me 3 23 In Windows NT 4 0 2000 XP 3 24 Chapter 4 COPYING Loading Paper for Copying 4 2 Preparing a Document 4 2 Making a Copy 4 3 Setting Copy Options 4 5 Darkness 4 5...

Page 4: ...ributing Toner 6 7 Replacing the Toner Cartridge 6 8 Cleaning the Drum 6 9 Consumables and Replacement Parts 6 10 Chapter 7 TROUBLESHOOTING Clearing Paper Jams 7 2 In the Paper Tray 7 2 In the Paper Exit Area 7 3 In the Fuser Area or Around the Toner Cartridge 7 5 In the Manual Feeder 7 6 Tips for Avoiding Paper Jams 7 6 Clearing LCD Error Messages 7 8 Solving Problems 7 9 Paper Feeding Problems 7...

Page 5: ...r Specifications A 3 Printer Specifications A 4 Paper Specifications A 5 Overview A 5 Supported Sizes of Paper A 6 Guidelines for Using Paper A 7 Paper Specifications A 8 Paper Output Capacity A 8 Paper Storage Environment A 9 Envelopes A 10 Labels A 12 Transparencies A 12 ...

Page 6: ...mance and may result in the risk of fire or electric shock 10 Do not allow pets to chew on the AC power or PC interface cords 11 Never push objects of any kind into the machine through case or cabinet openings They may touch dangerous voltage points creating a risk of fire or shock Never spill liquid of any kind onto or into the machine 12 You machine may have a heavy cover for optimal pressure on...

Page 7: ...as needed to ensure the continued safe operation of your product The safety testing and performance of this product have been verified using XEROX materials only Follow all warnings and instructions marked on or supplied with the product This WARNING Mark alerts users to the possibility of personal injury This WARNING Mark alerts users to heated surfaces WARNING This product must be connected to a...

Page 8: ...Do not place this product on an unstable cart stand or table The product may fall causing personal injury or serious damage to the product Slots and Openings in the cabinet and in the back and sides of the product are provided for ventilation To ensure reliable operation of the product and to protect it from overheating these openings must not be blocked or covered The product should never be loca...

Page 9: ... service the printer with the protective cover removed from Laser Scanner assembly The reflected beam although invisible can damage your eyes When using this product these basic safety precautions should always be followed to reduce risk of fire electric shock and injury to persons WARNING Use of controls or adjustments or performance of procedures other than those specified herein may result in h...

Page 10: ...ur nearest Xerox dealer Power Saver This machine contains advanced energy conservation technology that reduces power consumption when it is not in active use When the machine does not receive data for an extended period of time power consumption is automatically lowered The energy star emblem does not represent EPA endorsement of any machine or service Recycling Please recycle or dispose of the pa...

Page 11: ... by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or experienced radio TV technician for help CAUTION Change or modifications not expressly approved by the manufacturer responsible f...

Page 12: ...999 Council Directive 1999 5 EC on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity A full declaration defining the relevant Directives and referenced standards can be obtained from your Xerox Corporation representative A full declaration defining the relevant directives and referenced standards can be obtained from your Xerox representative ...

Page 13: ...13 WorkCentre PE114e ...

Page 14: ...ing Canceling Favourite Favorite Colour Color Colours Colors Coloured Colored Centre Center Grey Gray Greyscale Grayscale Millimetres Millimeters Discolour Discolor Fibre Fiber Emphasise Emphasize Recognise Recognize Organise Organize Authorise Authorize Customise Customize Labelling Labeling ...

Page 15: ... for setting up your machine This chapter includes Unpacking Understanding the Component Location Installing the Toner Cartridge Loading Paper Making Connections Turning the Machine On Installing Software About Xerox Software Installing Xerox Software in Windows Removing Software Setting Up the Machine System Changing the Display Language Setting the Paper Size and Type Using the Save Modes ...

Page 16: ...ought the machine NOTES The appearance of the power cord may differ according to your country s specifications The CD ROM contains the Xerox printer drivers Scan drivers ControlCentre the user s guide and the Adobe Acrobat Reader program Components may differ from one country to another The power cord must be plugged into a grounded power socket Remove the packing tape from the front back and side...

Page 17: ...nd trays The area should be well ventilated and away from direct sunlight or sources of heat cold and humidity Do not set the machine close to the edge of your desk or table Clearance Space Front 482 6 mm enough space so that the paper trays can be removed Back 100 mm enough space for ventilation Right 100 mm Left 100 mm enough space for ventilation ...

Page 18: ...Front Output Tray Face down Control Panel see the page 1 5 Manual Feeder Manual Feeder Guides Front Paper Output Extension Toner Cartridge Document Cover Front Cover Jam Cover Paper Tray Document Glass Parallel Connector USB Connector Rear Cover AC Power Cord Connector Rear Output Slot Face up Power Switch Paper Length Guide ...

Page 19: ...tus and prompts during an operation 3 Scrolls through the options available for the selected menu item Enters Menu mode and scrolls through the menus available and sends you back to Standby mode 4 Stops an operation at any time In Standby mode clears cancels the copy options such as the darkness and the number of copies 5 Confirms the selection on the display and starts a job ...

Page 20: ...tribute the toner evenly inside the cartridge Thoroughly rolling the cartridge will assure the maximum copies per cartridge CAUTIONS To prevent damage do not expose the toner cartridge to light for more than a few minutes Cover it with a piece of paper if left exposed for more than a few minutes and keep it flat and clean place If toner gets on your clothing wipe it off with a dry cloth and wash c...

Page 21: ...er cartridge into the machine until it locks into place completely 5 Close the front cover Make sure that the cover is securely closed NOTE When printing text at 5 coverage you can expect a toner cartridge life of approximately 3 000 pages ...

Page 22: ... 2 Fan the edges of the paper stack to separate the pages Then tap the stack on a flat surface to even it up 3 Insert the paper stack into the paper tray with the side you want to print on facing down You can load previously printed paper The printed side should be facing up with an uncurled edge on top If you experience problems with paper feed turn the paper around ...

Page 23: ...you need to set up your machine for the paper type and size you loaded See page 1 20 for copying or page 3 7 for PC printing Changing the Paper Size in the Paper Tray To load longer sizes of paper such as Legal sized paper you need to adjust the paper guides to extend the paper tray 1 After pressing and unlatching the guide lock slide the paper length guide outward as far as it will go This extend...

Page 24: ...per smaller than letter adjust the paper length guide accordingly 3 Pinching the paper width guide as shown move it toward the stack of paper until it lightly touches the side of the stack NOTES Do not push the paper width guide far enough to cause the materials to warp If you do not adjust the paper width guide it may cause paper jams ...

Page 25: ...r requires a certified parallel cable You will need to buy a IEEE1284 compliant cable 1 Make sure that both the printer and the computer are turned off 2 Plug the parallel printer cable into the connector on the back of the printer Push the metal clips down to fit inside the notches on the cable plug 3 Connect the other end of the cable to the parallel interface port on your computer and tighten t...

Page 26: ...end of the cable to the USB port on your computer See your computer User s Guide if you need help NOTES For using a USB cable you must be running Windows 98 Me 2000 XP When using the USB connection your machine provides two USB modes Fast and Slow Fast is the default mode Some PC users may experience poor USB function in the default mode If this occurs select the Slow mode to achieve successful re...

Page 27: ...witch to turn the machine on Warming Up Please Wait appears on the display indicating that the machine is now on To view your display text in another language see page 1 20 CAUTIONS The fusing area inside the rear part of your machine becomes hot once the machine is turned on Be careful when you access this area Do not disassemble the machine when it is turned on as it may give you an electric sho...

Page 28: ...res PC Scan TWAIN is available for scanning documents on your machine ControlCentre This program is automatically installed when you install the MFP driver For information about using the program see page 1 19 Printer Driver Features Your printer drivers support the following standard features Paper source selection Paper size orientation and media type number of copies The following table lists a...

Page 29: ...XP the system administrator should install the software Item Requirements Operating system Windows 98 Me NT 4 0 2000 XP CPU Windows 98 Me NT 4 0 2000 Pentium II 400 or higher Windows XP Pentium II 933 Ghz or higher RAM Windows 98 Me NT 4 0 2000 64 MB or higher Windows XP 128 MB or higher Free disk space Windows 98 Me NT 4 0 2000 300 MB or higher Windows XP 1 GB or higher At least Internet Explorer...

Page 30: ...o not support the USB connection 1 Insert the supplied Driver CD ROM into your CD ROM drive The CD ROM should automatically run and an installation window appears If the installation window does not appear click Start and then Run Type X Xinstall exe replacing X with the letter of your drive and click OK 2 When the language selection window appears select the appropriate language and then click Co...

Page 31: ...GETTING STARTED 1 17 1 4 Click Continue Click Finish NOTE If your machine doesn t work properly reinstall the printer driver ...

Page 32: ...14 Series 2 Select a component in the MFP driver to uninstall individually If you want to uninstall the printer driver select Printer Driver Unistall If you want to uninstall the Twain driver select Twain Driver Unistall If you want to uninstall the ControlCentre select ControlCentre Unistall If you want to uninstall the User s Guide select User s Guide Unistall 3 When your computer asks you to co...

Page 33: ... the Start button on your desktop computer 3 From Programs select Xerox WorkCentre PE114 Series and then ControlCentre The ControlCentre window opens 4 The ControlCentre window provides the following tab Firmware Update To exit click the Exit button at the bottom of each tab For further details click the Help button at the bottom of each tab The Firmware Update Tab Firmware Update tab to update th...

Page 34: ...display 4 Press the scroll button or until the language you want appears on the display 5 Press Start Enter to save the selection 6 To return to Standby mode press Stop Clear Setting the Paper Size and Type After loading paper in the paper tray you need to set the paper type and size using the control panel buttons These settings will apply to Copy modes For PC printing you need to select the pape...

Page 35: ...croll button or to find the paper type you are using and press Start Enter to save it 4 To return to Standby mode press Stop Clear Using the Save Modes Toner Save Mode Toner Save mode allows your machine to use less toner on each page Activating this mode extends the life of the toner cartridge longer than normal but it reduces the print quality To turn the toner save mode on or off 1 Press Menu E...

Page 36: ...u Exit until Machine Setup appears on top line of the display 2 Press the scroll button or until Power Save appears on the bottom line Press Start Enter 3 Press the scroll button or to display On on the bottom line and press Start Enter Selecting Off means that Power Save mode turns off 4 Press the scroll button or until the time settings you want appears The available options are 5 10 15 30 and 4...

Page 37: ...er introduces you to the basics of selecting print materials and loading them into your machine This chapter includes Selecting Print Materials Selecting an Output Location Loading Paper in the Paper Tray Using the Manual Feeder ...

Page 38: ...lows 16 24 lbs 60 90 g m2 bond for the paper tray 16 43 lbs 60 163 g m2 bond for the manual feeder Brightness Some papers are whiter than others and produce sharper more vibrant images Surface smoothness The smoothness of the paper affects how crisp the printing looks on the paper CAUTION Using print materials that does not conform to the specifications listed Paper Specifications on page A 5 may ...

Page 39: ...an cause it to wrinkle or curl Store unused materials at temperatures between 15 o C and 30 o C 59 o F to 86 o F The relative humidity should be between 10 and 70 During storage you should use moisture proof wrap such as any plastic container or bag to prevent dust and moisture from contaminating your paper Load special paper types one sheet at a time Only use materials specifically recommended fo...

Page 40: ...e The adhesive backing is designed for one pass through the machine Do not use labels that are separating from the backing sheet or are wrinkled bubbled or otherwise damaged Do not use Carbonless paper and Tracing paper Use of these types of paper could result in chemical smells and could damage your printer Selecting an Output Location The machine has two output locations the rear output slot fac...

Page 41: ...er face down in the order in which it was printed The tray should be used for most print jobs If you use paper which is not long enough to reach the front output tray use the jam cover To use the jam cover 1 Lift the jam cover A tab automatically springs up to support the cover 2 Take the paper out manually ...

Page 42: ... may become hot Be careful not to touch the surface and especially keep children away from the surface The front output tray can hold up to 50 sheets of paper Remove the pages so that the tray is not overloaded Printing to the Rear Output Slot Face up Using the rear output slot paper comes out of the machine face up Printing from the manual feeder to the rear output slot provides a straight paper ...

Page 43: ... by pulling it upward CAUTION The fusing area inside the rear part of your machine becomes hot once the machine is turned on Be careful when you access this area 2 If you do not want to use the rear output slot close the rear cover The pages stack on the front output tray ...

Page 44: ...ce down You can load letterhead paper with the design side face down The top edge of the sheet with the logo should be placed at the front side of the tray For details about loading paper in the paper tray see Loading Paper on page 1 8 NOTES If you experience problems with paper feed place the paper in the manual feeder You can load previously printed paper The printed side should be facing up wit...

Page 45: ...d weighing between 16 lb and 32 lb NOTES Always load only the print materials specified in the Specifications on page A 5 to avoid paper jams and print quality problems Flatten any curl on postcards envelopes and labels before loading them into the manual feeder When you print on 76 mm X 127 mm 3 X 5 in sized media with loading into the tray open the rear output tray 1 Load a sheet of the print ma...

Page 46: ...t the paper guide to the width of the print material NOTE When printing on previously printed paper from the manual feeder the printed side should be facing down with an uncurled edge to the machine If you experience problems with paper feed turn the paper around 3 Open the rear cover to use the rear output slot 4 After printing close the rear cover ...

Page 47: ...the bottom line 2 Press Start Enter to access the menu item 3 Use the scroll button or to display Manual Feed on the bottom line Press Start Enter to access the menu item 4 Use the scroll button or to find the paper size you are using and press Start Enter to save it 5 To return to Standby mode press Stop Clear To set the paper type for the manual feeder 1 Press Menu Exit until Paper Setting appea...

Page 48: ...PAPER HANDLING 2 12 MEMO ...

Page 49: ... Printing a Document in Windows Setting Paper Properties Setting Graphic Properties Printing Multiple Pages on One Sheet of the Paper Printing a Reduced or Enlarged Document Fitting Your Document to a Selected Paper Size Printing Posters Using Watermarks Using Overlays Using Output Options Setting Up the Locally Shared Printer ...

Page 50: ...nt to print 2 Select Print from the File menu The Print window opens It may look slightly different depending on your application You can select the basic print settings within the Print window These settings include the number of copies and the print range 3 To take advantage of the printer features provided by your machine click Properties or Preferences in the application s print window and go ...

Page 51: ...ed on a page Portrait prints across the width of the page letter style Landscape prints across the length of the page spreadsheet style If you want to turn the page upside down select 180 from the Rotate drop down list 5 From the Paper tab select the paper source size and type For further details see page 3 7 6 Click other tabs on the top of the WorkCentre PE114 Series Properties window to access ...

Page 52: ...nge any remaining settings using the printer driver The settings you change remain in effect only while you are using the current program To make your changes permanent make them in the Printers folder Follow these steps 1 Click the Windows Start menu 2 For Windows 98 Me NT 4 0 2000 select Settings and then Printers For Windows XP select Printers and Faxes 3 Select the Xerox WorkCentre PE114 Serie...

Page 53: ...h job To stop a print job from the Printers folder If the print job is waiting in a print queue or print spooler such as the Printer group in Windows delete the job as follows 1 Click the Windows Start menu 2 For Windows 98 NT4 0 2000 Me Select Settings and then Printers For Windows XP select Printers and Faxes 3 Double click the Xerox WorkCentre PE114 Series icon 4 From the Document menu For Wind...

Page 54: ...ect it from the Favorites drop down list To delete a favorite setting item select it from the list and click Delete You can also restore the printer driver s default settings by selecting Printer Default from the list Using Help Your machine has a help screen that can be activated using the Help button in the printer s Properties window The help screen gives detailed information about the printer ...

Page 55: ... Copies Copies allows you to choose the number of copies to be printed You can enter up to 999 Size Size allows you to choose the size of the paper loaded in the tray If the required size is not listed in the Size box click Add Custom When the Custom Page Size window appears set the size and click Ok The setting appears on the list so that you can select it 1 2 3 4 1 2 Enter the custom name you wa...

Page 56: ...eet at a time into the manual feeder See page 2 9 If the paper source is set to Auto Select the machine automatically picks up print material in the following order the manual feeder and the paper tray Type Make sure that Type is set to Printer Default If you load a different type of print material select the corresponding paper type For more information about print materials see Chapter 2 Paper H...

Page 57: ...ermined by the setting you ve made on the control panel of the machine On Select this option to allow the machine to use less toner on each page Off When you do not need to save toner to print a document select this option Advanced Options You can make advanced settings by clicking the Advanced Options button 1 2 3 Darkness Use this option to lighten or darken the image appearance in your print No...

Page 58: ...e about how to image the text in your document Select the appropriate setting according to the status of your document This option is available only on Window 98 Me Download as Bit Image When this option is selected the driver downloads the font data as bitmap images Documents with complicated fonts such as Korean or Chinese or various types of fonts print faster in this setting Print as Graphics ...

Page 59: ...down list if necessary Check Print Page Border to print a border around each page on the sheet NOTE Page Order and Print Page Border are enabled only when the number of pages per side is 2 4 9 or 16 5 Click the Paper tab and select the paper source size and type 6 Click OK and print the document Preview image Right Then Down Down Then Right Left Then Down Down Then Left ...

Page 60: ...our software application access the printer s Properties See page 3 2 2 From the Layout tab select Reduce Enlarge on the Type drop down list 3 Enter the scaling rate in the Percentage input box You can also click the or button 4 Click the Paper tab and select the paper source size and type 5 Click OK and print the document Preview image ...

Page 61: ...check the fine details on a small document 1 To change the print settings from your software application access the printer s Properties See page 3 2 2 From the Layout tab select Fit to Page on the Type drop down list 3 Select the correct size from the Target Page drop down list 4 Click the Paper tab and select the paper source and type 5 Click OK and print the document A Preview image ...

Page 62: ... application access the printer s Properties See page 3 2 2 From the Layout tab select Poster on the Type drop down list 3 Configure the poster option You can select the page layout from 2x2 3x3 or 4x4 If you select 2x2 the image is automatically stretched to cover 4 physical pages Specify an overlap in millimeters or inches to make it easier to reconstruct the resulting poster Preview image 2 x 2...

Page 63: ... DRAFT or CONFIDENTIAL printed diagonally across the first page or all of the pages of a document There are several predefined watermarks that come with your machine and they can be modified or you can add new ones to the list Using an Existing Watermark 1 To change the print settings from your software application access the printer s Properties See page 3 2 2 Click the Extras tab and select a wa...

Page 64: ...he message displays in the preview image window When the First Page Only box is checked the watermark prints on the first page only 4 Select the watermark options You can select the font name style and size and gray scale level from the Font Attributes section and set the angle of the watermark from the Message Angle section 5 Click Add to add a new watermark to the list 6 When you finish creating...

Page 65: ...rmarks list to change the watermark message and the options Refer to page 3 16 4 Click Update to save the changes 5 Click Ok Deleting a Watermark 1 To change the print settings from your software application access the printer s Properties See page 3 2 2 From the Extras tab click Edit in the Watermark section The Edit Watermarks window appears 3 Select the watermark you want to delete on the Curre...

Page 66: ...r with your company s letterhead you need only tell the machine to print the letterhead overlay on your document Creating a New Page Overlay To use a page overlay you must create a new page overlay containing your logo or image 1 Create or open a document containing text or an image for use in a new page overlay Position the items exactly as you wish them to appear when printed as an overlay If ne...

Page 67: ...lect the destination path if necessary The default is C Formover 6 Click Save The name appears on the Overlay List 7 Click Ok or Yes to finish creating The file is not printed out Instead it is stored in your computer HDD disk NOTE The overlay document size must be the same as the documents you print with the overlay Do not create an overlay with a watermark ...

Page 68: ...lick the Extras tab 4 Select the overlay you want to print from the Overlay drop down list box 5 When the overlay file you want doesn t appear on the Overlay List click Edit and Load Overlay and select the overlay file If you have stored the overlay file you want to use in an external source you can also load the file when you access this Load Overlay window After you select the file click Open Th...

Page 69: ...lay will be automatically printed with your document 7 Click OK or Yes until the printing starts The overlay downloads with your print job and prints on your document NOTE The resolution of the overlay document must be the same as that of the document you will print with the overlay Deleting a Page Overlay You can delete page overlays that you no longer use 1 In the printer s properties window cli...

Page 70: ...rint Order You can set in what sequence the pages will be printed Select the required print order from the drop down list Normal Your printer prints in normal order Reverse All Pages Your printer prints all pages in reversed order This setting is helpful when you are using the rear output tray Print Odd Pages Your printer prints only the odd pages of the document Print Even Pages Your printer prin...

Page 71: ... or network connected you need to install the printer software on each computer that will print documents to the printer In Windows 98 Me Setting Up the Host Computer 1 Start Windows 2 From the Start menu select Control Panel and double click on the Network icon 3 Check the File and Print Sharing box and click OK 4 Click Start and select Printers from Settings Double click your printer icon 5 Sele...

Page 72: ...s 8 From the Details tab select the printer port and click OK In Windows NT 4 0 2000 XP Setting Up the Host Computer 1 Start Windows 2 For Windows NT 4 0 2000 from the Start menu select Settings and then Printers For Windows XP from the Start menu select Printers and Faxes 3 Double click your printer icon 4 From the Printer menu select Sharing 5 For Windows NT 4 0 check the Shared box For Windows ...

Page 73: ...ct Settings and Printers For Windows XP from the Start menu select Printers and Faxes 5 Double click your printer icon 6 From the Printer menu select Properties 7 Press the Ports tab and click Add Port 8 Select Local Port and click New Port 9 Fill in the Enter a port name field and enter the shared name 10 Click OK and click Close 11 For Windows NT 4 0 click OK For Windows 2000 XP click Apply and ...

Page 74: ...PRINTING 3 26 MEMO ...

Page 75: ...tep by step instructions for copying documents This chapter includes Loading Paper for Copying Preparing a Document Making a Copy Setting Copy Options Using Special Copy Features Changing the Default Settings Setting the Time Out Option ...

Page 76: ...tray and page 2 9 for loading in the manual feeder Preparing a Document You can use an original document for copying and scanning on the document glass Load booklet pamphlet or documents having unusual characteristics on the document glass one sheet at a time On the document glass you can load the following types of documents Thick paper Document with uneven surface Photographs Small documents e g...

Page 77: ...y 1 Lift and open the document cover 2 Place the document face down on the document glass 3 Align it with the registration guide on the top left corner of the glass 4 Close the document cover Be careful not to move the document ...

Page 78: ...ngs including number of copies copy size darkness and original type by using the control panel buttons See Setting Copy Options on page 4 5 To clear the settings use the Stop Clear button 6 Press Start Enter to begin copying The display shows the copy processing NOTES You can cancel the copy job during an operation Press Stop Clear and the copying will stop Dust on the document glass may cause bla...

Page 79: ...Darkness If you have an original document containing faint markings and dark images you can adjust the brightness to make a copy that is easier to read To adjust the contrast press Darkness You can choose from the following contrast modes Light works well with dark print Normal works well with standard typed or printed documents Dark works well with light print or faint pencil markings Number of C...

Page 80: ...the scroll button or to find the size setting you want 3 Press Start Enter to save the selection To fine tune the size of copies 1 Press Menu Exit on the control panel Reduce Enlarge appears on the top line of the display 2 Press the scroll button or until Custom 50 200 displays on the bottom line Press Start Enter 3 Press the scroll button or until the copy size you want appears on the display Pr...

Page 81: ...3 Press the scroll button or to scroll through the document type You can choose from the following image modes Text Use for documents containing mostly text Text Photo Use for documents with mixed text and graphics Photo Use when the originals are photographs NOTE When you copy a document containing color on the background such as a newspaper or a catalog you can get the background on your copy If...

Page 82: ...et of paper See page 4 10 2 UP Prints 2 original images reduced to fit onto one sheet of paper See page 4 11 Poster Prints an image onto 9 sheets of paper 3x3 You can paste the printed pages together to make one poster size document See page 4 12 Clone Copying 1 Load the document to be copied on the document glass and close the cover 2 Press Menu Exit until Special Copy appears on the top line of ...

Page 83: ... the cover 2 Press Menu Exit until Special Copy appears on the top line of the display 3 Press the scroll button or until Auto Fit appears on the bottom line 4 Press Start Enter to save the selection 5 Customize the copy settings including number of copies copy size darkness and original type by using the control panel buttons See Setting Copy Options on page 4 5 NOTE You cannot adjust the copy si...

Page 84: ...play 3 Press the scroll button or until 2 Sides in 1 pg displays on the bottom line 4 Press Start Enter to save the selection 5 Customize the copy settings including number of copies copy size darkness and original type by using the control panel buttons See Setting Copy Options on page 4 5 6 Press Start Enter to begin copying Your machine begins scanning the front side 7 When Set Backside display...

Page 85: ...e bottom line 4 Press Start Enter to save the selection 5 Customize the copy settings including number of copies copy size darkness and original type by using the control panel buttons See Setting Copy Options on page 4 5 NOTE You cannot adjust the copy size using the Reduce Enlarge feature for making a 2 up copy 6 Press Start Enter to begin copying 7 When Set Next Page Press Start displays open t...

Page 86: ... Press Start Enter to save the selection 5 Customize the copy settings including number of copies copy size darkness and original type by using the control panel buttons See Setting Copy Options on page 4 5 NOTE You cannot adjust the copy size using the Reduce Enlarge feature for making a poster 6 Press Start Enter to begin copying Your original document is divided into 9 portions Each portion is ...

Page 87: ...ine of the display The first menu item Default Change appears on the bottom line 2 Press Start Enter to access the menu item The first setup option Darkness appears on the bottom line 3 Press the scroll button or to scroll through the setup options 4 When the option you want to set appears press Start Enter to access the option 5 Change the setting using the scroll button or 6 Press Start Enter to...

Page 88: ... the display 2 Press the scroll button or to display Timeout on the bottom line 3 Press Start Enter to access the menu item 4 Press the scroll button or until the status you want appears on the display You can select from 15 30 60 and 180 seconds Selecting Off means that the machine does not restore the default settings until you press Start Enter to start copying or Stop Clear to cancel 5 Press S...

Page 89: ...5 SCANNING Scanning with your machine lets you turn pictures and text into digital files on your computer This chapter includes Scanning Process with TWAIN enabled Software ...

Page 90: ...ion you use The basic scanning process involves a number of steps Place your photograph or page on the document glass 1 Make sure that your machine and computer are turned on and properly connected to each other 2 Lift the document cover 3 Load the document to be scanned face down on the glass and align it with document guides on the left top corner of the glass 4 Close the document cover Open an ...

Page 91: ...ovides information for maintaining your machine and the toner cartridge This chapter includes Printing the System Data List Clearing the Memory Cleaning Your Machine Maintaining the Toner Cartridge Consumables and Replacement Parts ...

Page 92: ...2 Press the scroll button or until you see Clear Settings on the bottom line and press Start Enter The first available menu item Paper Setting displays on the bottom line 3 Press the scroll button or until you see the item you want to clear Paper Setting Restores all of the Paper Setting options to the factory default Copy Setup Restores all of the Copy Setup options to the factory default All Set...

Page 93: ...strong substances can discolor or crack the cabinet Cleaning the Outside Clean the cabinet of the machine with a soft lint free cloth You can dampen the cloth slightly with water but be careful not to let any water drip onto or inside the machine Cleaning the Inside During the printing process paper toner and dust particles can accumulate inside the machine This build up can cause print quality pr...

Page 94: ... expose it to light for more than a few minutes Cover it with a piece of paper if necessary Do not touch the black transfer roller inside the machine 4 Locate the long strip of glass LSU inside the top of the cartridge compartment and gently swab the glass to see if dirt turns the white cotton black 5 Reinsert the toner cartridge and close the cover 6 Plug in the power cord and turn the machine on...

Page 95: ...lean the document glass at the start of each day and during the day as needed 1 Slightly dampen a soft lint free cloth or paper towel with water 2 Lift the document glass 3 Wipe the surface of the document glass until it is clean and dry 4 Wipe the underside of the white document cover until it is clean and dry 5 Close the document cover ...

Page 96: ...artridge do not expose it to light for more than a few minutes Saving Toner To save toner use the Toner Save feature see page 1 21 Using this feature extends the life of the toner cartridge and reduces your cost per page but it also reduces the print quality Expected Cartridge Life The life of the toner cartridge depends on the amount of toner that print jobs require When printing text at ISO 1975...

Page 97: ...edistributing the remaining toner in the cartridge 1 Open the front cover 2 Pull the toner cartridge out and gently roll the cartridge 5 or 6 times to distribute the toner evenly inside the cartridge NOTE If toner gets on your clothing wipe it off with a dry cloth and wash clothing in cold water Hot water sets the toner into fabric 3 Reinstall the cartridge and close the front cover ...

Page 98: ...eplaced The machine stops printing 1 Open the front cover 2 Lightly pushing the used cartridge down pull it out 3 Unpack the new toner cartridge and gently roll it horizontally four or five times to distribute the toner evenly inside the cartridge Save the box and the Plastic bag for shipping 4 Slide the new toner cartridge in until it locks into place 5 Close the front cover ...

Page 99: ...machine 2 Press Menu Exit on the control panel until Maintenance appears on the top line of the display The first available menu item Clean Drum displays on the bottom line 3 Press Start Enter 4 When the display asks you to confirm your selection press Start Enter The machine prints a cleaning page Toner particles on the drum surface are affixed to the paper 5 If the problem remains repeat steps 1...

Page 100: ...s The following items should be replaced after you have printed a specified number of pages To purchase consumables and replacement parts contact your Xerox dealer or the retailer where you bought your machine We strongly recommend that items be installed by trained service professional except for the toner cartridge Items Yield Average Paper feeding roller Approx 60 000 pages Transfer roller Appr...

Page 101: ...7 TROUBLESHOOTING This chapter gives helpful information for what to do if you encounter an error This chapter includes Clearing Paper Jams Clearing LCD Error Messages Solving Problems ...

Page 102: ...machine If the paper does not exit continue to step 2 2 Pull the paper tray open 3 Remove the jammed paper by gently pulling it straight out If there is any resistance and the paper does not move when you pull or if you cannot see the paper in this area skip to the fuser area around the toner cartridge See page 7 5 Message Location of Jam Go to Paper Jam 0 Open Close Door In the paper tray page 7 ...

Page 103: ... the Paper Exit Area 1 Open and close the front cover The jammed paper automatically exits the machine If the paper does not exit continue to step 2 2 Gently pull the paper out of the front output tray Skip to step 9 If you cannot see the jammed paper in the front output tray continue to step 3 3 Open the jam cover 4 Pull the paper out gently ...

Page 104: ... the cover is holding down the tab If there is any resistance and the paper does not move when you pull or if you cannot see the paper in the jam cover continue to step 6 6 Open the rear cover 7 Remove the jammed paper by gently pulling it straight out 8 Close the rear cover 9 Open and close the front cover to resume printing ...

Page 105: ... area is hot Take care when removing paper from the machine 1 Open the front cover and pull the toner cartridge out lightly pushing it down 2 Remove the jammed paper by gently pulling it straight out 3 Replace the toner cartridge and close the front cover Printing automatically resumes ...

Page 106: ...rrect paper types most paper jams can be avoided When a paper jam occurs follow the steps outlined in page 7 2 Follow the procedures on page 1 8 when you load paper Ensure that the adjustable guides are positioned correctly Do not overload the paper tray Ensure that the paper is below the paper capacity mark on the inside wall of the paper tray Do not remove the paper from the tray while your mach...

Page 107: ...ual feeder If paper jams frequently occur when you print on the A5 sized paper Load the paper into the tray as shown below Open the WorkCentre PE114 Series Properties window set the paper size to A5 5 8x8 3 in from the Paper tab From the Orientation option of the Layout tab set the Rotate option to 90º Select 90 degrees Click ...

Page 108: ...er unit Unplug the power cord and plug it back in If the problem persists please call for service Open Heat Error Over Heat LSU Error A problem has occurred in the LSU Laser Scanning Unit Unplug the power cord and plug it back in If the problem persists please call for service No Paper Add Paper The paper tray has run out of paper Load paper in the paper tray See page 1 8 Paper Jam 0 Open Close Do...

Page 109: ...e caused a paper jam clear the paper jam See page 7 2 Paper does not feed into the machine Remove any obstructions inside the machine Paper has not been loaded correctly Remove paper from the tray and reload it correctly There is too much paper in the paper tray Remove excess paper from the tray The paper is too thick Use only paper that meets the specifications required by the machine See Paper S...

Page 110: ...n the computer and the machine is not connected properly Disconnect the printer cable and reconnect it The connection cable between the computer and the machine is defective If possible attach the cable to another computer that is working properly and print a document You can also try using a different printer cable The port setting is incorrect Check the Windows printer setting to make sure that ...

Page 111: ...ect the spool setting you want Half the page is blank The page orientation setting may be incorrect Change the page orientation in your application See page 3 3 The paper size and the paper size settings do not match Ensure that the paper size in the printer driver settings matches the paper in the tray The machine prints but the text is wrong garbled or incomplete The printer cable is loose or de...

Page 112: ...is wrong Select Download as Bit Image in the Advanced Options window of the Graphic properties and print the document An error occurs repeatedly when you are printing with the USB connection When the USB mode is set to Fast some PC users may experience poor USB communication Change the USB mode to Slow To do so follow these steps 1 Press Menu Exit on the control panel until Machine Setup appears o...

Page 113: ...ay indicate that the toner cartridge needs cleaning See Cleaning the Drum on page 6 9 The surface of the document glass may be dirty Clean the document glass See page 6 5 The surface of the LSU may be dirty Clean the LSU See page 6 4 Toner specks The paper may not meet specifications for example the paper is too moist or too rough See Paper Specifications on page A 5 The transfer roller or paper p...

Page 114: ...eplacing the Toner Cartridge on page 6 8 Toner smear Clean the inside of the machine See page 6 3 Check the paper type and quality See Paper Specifications on page A 5 Remove the toner cartridge and install a new one See Replacing the Toner Cartridge on page 6 8 Vertical repetitive defects If marks repeatedly appear on the printed side of the page at even intervals The toner cartridge may be damag...

Page 115: ...re improperly formed and producing hollow images the paper stock may be too slick Try a different paper See Paper Specifications on page A 5 If characters are improperly formed and producing a wavy effect the scanner unit may need service For service contact a service representative Page skew Ensure that the paper is loaded properly Check the paper type and quality See Paper Specifications on page...

Page 116: ...ot be installed properly Remove the cartridge and reinsert The toner cartridge may be defective and need replacing Remove the toner cartridge and install a new one See Replacing the Toner Cartridge on page 6 8 The machine may require repair Contact a service representative Loose toner Clean the inside of the machine See page 6 3 Check the paper type and quality See Paper Specifications on page A 5...

Page 117: ... on page A 5 Horizontal stripes If horizontally aligned black streaks or smears appear The toner cartridge may be installed improperly Remove and reinsert the cartridge The toner cartridge may be defective Remove the toner cartridge and install a new one See Replacing the Toner Cartridge on page 6 8 If the problem persists the machine may require repair Contact a service representative Curl If the...

Page 118: ...ge rubs off the copy easily Replace the paper in the paper tray with paper from a new package In high humidity areas do not leave paper in the machine for the extended periods of time Frequent copy paper jams occurs Fan the stack of paper then turn it over in the paper tray Replace the paper in the tray with a fresh supply Check adjust the paper guides if necessary Ensure that the paper is the pro...

Page 119: ... than text Communication speed becomes slow in scan mode because of the large amount of memory required to analyze and reproduce the scanned image Set your computer to the ECP printer mode through BIOS setting It will help to increase the speed For details about how to set BIOS refer to your computer user s guide Message appears on your computer screen Device can t be set to the H W mode you want ...

Page 120: ...TROUBLESHOOTING 7 20 MEMO ...

Page 121: ...A SPECIFICATIONS This chapter includes General Specifications Scanner and Copier Specifications Printer Specifications Paper Specifications ...

Page 122: ... Hz 2 5 A Power consumption Sleep mode 10W Standby mode 85W Average 300 W Noise Warm up Less than 42 dB Standby mode Less than 38 dB Scanning Printing Less than 49 dB Warm up Time 42 seconds Operating conditions Temperature 50 o F to 89 o F 10 o C to 32 o C Humidity 20 to 80 RH LCD 16 characters x 2 lines Duty Cycle Monthly Up to 10 000 pages Print Monthly Up to 2 000 pages Scan Consumables Single...

Page 123: ... download the latest software version Item Description Compatibility TWAIN standard Scan method Color CIS Scan resolution 600 X 600 dpi optical Scan length Maximum 11 7 inches 297 mm Scan width Maximum 8 5 inches 216 mm Effective 8 2 inches 208 mm Color bit depth 8 bit 24 bit Mono bit depth 1 bit for Text mode 8 bit for Gray mode Scan speed 27 seconds Lineart 72 seconds Gray Scale 150 seconds Colo...

Page 124: ...ia size and job complexity Up to 14 ppm in A4 15 ppm in Letter Paper size Paper tray Letter A4 Legal Folio A5 A6 B5 Manual feeder Letter A4 Legal Folio Executive A5 B5 Post Card 4x6 Envelope 10 Envelope DL Envelope C5 Envelope C6 Envelope Monarch Envelope B5 Min 76 x 127 mm 3 x 5 in Max 216 x 356 mm 8 5 x 14 in Print resolution 600 x 600 dpi Emulation GDI Memory 8MB Max 8MB First printing time Sta...

Page 125: ...an cause the following problems Poor print quality Increased paper jams Premature wear on the machine NOTES Some paper may meet all of the guidelines in this guide and still not produce satisfactory results This may be the result of improper handling unacceptable temperature and humidity levels or other variables over which Xerox has no control Before purchasing large quantities of paper insure th...

Page 126: ...5 x 13 60 to 90 g m2 bond 16 to 24 lb for the paper tray 60 to 163 g m2 bond 16 to 43 lb for the manual feeder 250 sheets of 75 g m2 bond 20 lb paper for the paper tray 1 sheet of paper for the manual feeder Envelopes JIS B5 182 x 257 7 2 x 10 1 No 10 105 x 241 4 1 x 9 5 DL 110 x 220 4 3 x 8 7 C5 162 x 229 6 4 x 9 C6 114 x 162 4 5 x 6 4 ISO B5 176 x 250 6 9 x 9 8 Monarch 98 x 191 3 9 x 7 5 75 to 9...

Page 127: ...aper Insure that any colored paper or preprinted forms use inks that are compatible with this fusing temperature 189 C or 372 2 F for 0 1 second Symptom Problem with Paper Solution Poor print quality or toner adhesion problems with feeding Too moist too rough too smooth or embossed faulty paper lot Try another kind of paper between 100 400 Sheffield 4 5 moisture content Dropout jamming curl Stored...

Page 128: ...tions Cut with sharp blades with no visible fray Fusing Compatibility Must not scorch melt offset or release hazardous emissions when heated to 200 C 392 F for 0 1 second Grain Long Grain Moisture Content 4 6 by weight Smoothness 100 400 Sheffield Output Location Capacity Face down output tray 50 sheets of 75 g m2 bond 20 lb paper Face up output slot 1 sheet of 75 g m2 bond 20 lb paper ...

Page 129: ... purchase more paper than can be used in a short time about 3 months Paper stored for long periods may experience heat and moisture extremes which can cause damage Planning is important to prevent damage to large supplies of paper Unopened paper in sealed reams can remain stable for several months before use Opened packages of paper have more potential for environment damage especially if they are...

Page 130: ... should use envelopes that are compatible with the heat and pressure of the machine Size You should only use envelopes within the following size ranges NOTES Use only the manual feeder to print envelopes You may experience some paper jams when using any media with a length less than 140 mm 5 5 in This may be caused by paper that has been affected by environmental conditions For optimum performance...

Page 131: ...ypical address margins for a commercial 10 or DL envelope NOTES For the best print quality position margins no closer than 15 mm 0 6 in from the edges of the envelope Avoid printing over the area where the envelope s seams meet Envelope Storage Proper storage of envelopes helps contribute to print quality Envelopes should be stored flat If air is trapped in an envelope creating an air bubble then ...

Page 132: ...be stable at 208 C 406 4 F the machine s fusing temperature Arrangement Only use labels with no exposed backing between them Labels can peel off sheets with spaces between the labels causing serious jams Curl Prior to printing labels must lie flat with no more than 13mm 5in of curl in any direction Condition Do not use labels with wrinkles bubbles or other indications of separation Transparencies ...

Page 133: ...18 copying 4 3 darkness set 4 5 default setting change 4 13 number of pages 4 5 original type 4 7 size 4 6 special features 4 8 time out set 4 14 D Darkness 4 5 display language change 1 20 document loading 1 8 preparing 4 2 document glass clean 6 5 load 4 3 drum clean 6 9 E error messages 7 8 F Favorite setting use 3 6 fitting to page copy 4 9 print 3 13 front output tray use 2 5 G graphic proper...

Page 134: ...elected paper size 3 13 from Windows 3 2 multiple pages on one sheet 3 10 posters 3 14 reduced or enlarged document 3 12 using overlays 3 18 watermarks 3 15 problems solve copying 7 18 error messages 7 8 paper feeding 7 9 printing 7 10 printing quality 7 13 scanning 7 19 R rear output slot use 2 6 reduced enlarged copy 4 6 print 3 12 resolution print 3 9 S sharing printer set 3 23 specifications g...

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