Maintenance and Support
WorkCentre
®
7970 Series
Customer Expectation and Installation Guide
14
3. Maintenance and Support
This section helps define the support and services that Xerox will supply and what is expected of the customer.
Customer/Operator Maintenance
See Section 4
Support Services
Call Procedure
The Xerox Customer Support Centers are available to provide general information, answer questions and take service calls. You can reach the
Customer Support Center at the following toll-free phone numbers:
Technical Support Contact Information
Geography
Country
Phone Number
North America
US
1-800-821-2797 (Base Business)
Canada
1 800 939 3769
Mexico
01.800.00.Xerox (93769) Opción 2
South America
Argentina
0800-222-XEROX (0800-222-93769)
Bolivia, Plurinational State of
0800-222-XEROX (0800-222-93769)
Brazil
4004-4050 (capitais e regiões metropolitanas)
0800 979 3769 (demais localidades)
Chile
800-200-600
Colombia
+01 8000 410071 / (571) 489 0071
Paraguay
0800-222-XEROX (0800-222-93769)
Uruguay
0800-222-XEROX (0800-222-93769)
Venezuela
+0800 7746837
Western Europe
Austria
0043 1 207 9000
Belgium
32 2 713 14 52
352 48 01 23 (Luxembourg)
Denmark
70107288
Faroe Islands
00 298 344001
Finland
(09) 6937 9666
France
0 825 012 013
Germany
069 999915632
Greece
801 11 93769
Greenland
+299 36 35 34
Iceland
+354 440 9000
Ireland
1890 925 050
Italy
199 309 241
Luxembourg
32 2 713 14 52
352 48 01 23 (Luxembourg)
Monaco
0825 03 30 10
Netherlands
020 6563620
Norway
815 00 308
Portugal
707 200 578
Spain
902 200 169 opción 2
Sweden
0771-17 88 08
Switzerland
043 299 90 00
United Kingdom
0870 900 5501
Training
Customer/Operator training is available upon request.
