Xerox VersaLink C405 User Manual Download Page 197 | Manualshive

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Probable Causes

Solutions

The printer is connected to a power strip shared with
other high-power devices.

Plug the printer directly into the outlet or into a
power strip that is not shared with other devices.

The

Auto Power Off

feature is enabled to save

power.

Increase the

Auto Power Off

timer setting or disable

the

Auto Power Off

feature. For more information,

refer to the

System Administrator Guide

at

xerox.com/office/VLC405docs

.

PPrriinntteerr D

Dooeess N

Noott PPrriinntt

Probable Causes

Solutions

The printer is in Power Saver mode.

On the control panel, press the

Power/Wake

button.

The printer has an error.

If the Status LED is blinking amber, follow the
instructions on the control panel to clear the error. If
the error persists, contact your Xerox representative.

The printer is out of paper.

Load paper into the tray.

The incorrect paper is loaded for the print job.

Load the correct paper in the appropriate tray. At the
printer control panel, specify the correct paper size,
type and color.

The paper settings for the print job do not match any
paper loaded in the paper trays at the printer.

From the print driver, select a paper tray containing
the correct paper.

A toner cartridge is empty.

Replace the empty toner cartridge.

No control panel indicators are lighted.

Power off the printer, confirm that the power cord is
plugged in correctly to the printer and the outlet,
then power on the printer. If the error persists,
contact your Xerox representative.

The printer is busy.

• If the Status LED is flashing blue, a previous print

job could be the problem.
1 In the print driver, use the Printer Properties to

delete all print jobs in the print queue.

2 At the control panel, touch

Jobs

, then delete

all pending print jobs.

• Load the paper in the tray.
• If the Status LED does not flash once after you

send a print job, check the connection between
the printer and the computer. Power off the
printer, then power on the printer.

Xerox

®

VersaLink

®

C405 Color Multifunction Printer

User Guide

197

Troubleshooting

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Summary of Contents for VersaLink C405

Page 1: ...Version 1 4 October 2019 702P05813 Xerox VersaLink C405 Color Multifunction Printer User Guide ...

Page 2: ...BM and AIX are registered trademarks of International Business Machines Corporation in the United States and or other countries McAfee ePolicy Orchestrator and McAfee ePO are trademarks or registered trademarks of McAfee Inc in the United States and other countries Microsoft Windows Vista Windows Windows Server and OneDrive are registered trademarks of Microsoft Corporation in the United States an...

Page 3: ...iew 22 Duplex Automatic Document Feeder 23 Internal Parts 25 Rear View 26 Control Panel 27 Power Options 29 Powering On the Printer or Exiting Low Power or Sleep Mode 29 Restarting Placing in Sleep Mode or Powering Off the Printer 30 Accessing the Printer 31 Logging In 31 Smart Card 31 Introduction to Apps 32 Information Pages 33 Printing Information Pages 33 Configuration Report 34 The Embedded W...

Page 4: ...n Devices 54 More Information 56 3 Customize and Personalize 57 Customize and Personalize Overview 58 Customizing or Personalizing the Home Screen 59 To hide or show an App on the Home screen 59 To rearrange Apps on the Home screen 59 Customizing or Personalizing the Apps 60 Customizing or Personalizing the Feature List 60 Customizing or Personalizing the Entry Screen 60 Saving Presets 61 Removing...

Page 5: ...l Overview 98 Sending a Scanned Image in an Email 98 Previewing and Building Jobs 100 Scan To 102 Scan To Overview 102 Scanning to an Email Address 102 Scanning to a USB Flash Drive 103 Scanning to a User Home Folder 104 Scan to Desktop 105 Scanning to an FTP or SFTP Server 105 Scanning to a Shared Folder on a Network Computer 106 Scanning Images into an Application on a Connected Computer 108 Sca...

Page 6: ...uality 140 Image Options 140 Image Shift 141 Color Adjustments 141 Printing Mirror Images 142 Printing Multiple Pages to a Single Sheet 142 Printing Booklets 142 Using Special Pages 143 Printing Watermarks for Windows 145 Orientation 145 Printing Banner Pages 146 Selecting Job Completion Notification for Windows 146 Using Custom Paper Sizes 147 Printing on Custom Paper Sizes 147 Defining Custom Pa...

Page 7: ...e Scan Color Consistency Procedure 185 Adjusting Paper Registration 185 Supplies 188 Consumables 188 Routine Maintenance Items 188 Ordering Supplies 188 Toner Cartridges 189 Recycling Supplies 190 Managing the Printer 191 Viewing the Meter Reading 191 Printing the Billing Summary Report 191 Moving the Printer 192 8 Troubleshooting 195 General Troubleshooting 196 Printer Does Not Power On 196 Print...

Page 8: ...ation about Your Printer 227 A Specifications 229 Printer Configurations and Options 230 Available Configurations 230 Standard Features 230 Options and Upgrades 231 Physical Specifications 232 Weights and Dimensions 232 Total Space Requirements 233 Clearance Requirements 234 Environmental Specifications 236 Temperature 236 Relative Humidity 236 Elevation 236 Electrical Specifications 237 Power Sup...

Page 9: ...Countries 247 Fax Regulations 248 United States 248 Canada 249 European Union 250 New Zealand 251 South Africa 251 Safety Certification 252 Material Safety Data Sheets 253 C Recycling and Disposal 255 All Countries 256 North America 257 European Union 258 Domestic Household Environment 258 Professional Business Environment 258 Collection and Disposal of Equipment and Batteries 259 Battery Symbol N...

Page 10: ...10 Xerox VersaLink C405 Color Multifunction Printer User Guide Table of Contents ...

Page 11: ...fety 13 Operational Safety 15 Maintenance Safety 17 Printer Symbols 18 Environmental Health and Safety Contact Information 20 Your printer and the recommended supplies have been designed and tested to meet strict safety requirements Attention to the following information ensures the continued safe operation of your Xerox printer ...

Page 12: ...uation and certification and compliance with electromagnetic regulations and established environmental standards The safety and environment testing and performance of this product have been verified using Xerox materials only Note Unauthorized alterations which can include the addition of new functions or connection of external devices can affect the product certification For more information cont...

Page 13: ...ord from the electrical outlet 3 Call an authorized service representative P Po ow we er r C Co or rd d Use the power cord supplied with your printer Plug the power cord directly into a properly grounded electrical outlet Ensure that each end of the cord is connected securely If you do not know if an outlet is grounded ask an electrician to check the outlet WARNING To avoid risk of fire or electri...

Page 14: ...r O Of ff f If any of the following conditions occur power off the printer immediately and disconnect the power cord from the electrical outlet Contact an authorized Xerox service representative to correct the problem if The equipment emits unusual odors or makes unusual noises The power cable is damaged or frayed A wall panel circuit breaker fuse or other safety device has been tripped Liquid is ...

Page 15: ...ot push or move the device with all the paper trays extended O Oz zo on ne e R Re elle ea as se e This printer produces ozone during normal operation The amount of ozone produced is dependent on copy volume Ozone is heavier than air and is not produced in amounts large enough to harm anyone Install the printer in a well ventilated room For more information in the United States and Canada go to www...

Page 16: ... reach of children Never throw toner toner cartridges drum cartridges or waste cartridges into an open flame When handling cartridges for example toner and such avoid skin or eye contact Eye contact can cause irritation and inflammation Do not attempt to disassemble the cartridge which can increase the risk of skin or eye contact Caution Use of non Xerox supplies is not recommended The Xerox Warra...

Page 17: ... supplies recycling programs go to www xerox com recycling WARNING Do not use aerosol cleaners Aerosol cleaners can cause explosions or fires when used on electromechanical equipment When installing the device in a hallway or similar restricted area additional space requirements can apply Ensure that you comply with all workspace safety regulations building codes and fire codes for your area Xerox...

Page 18: ...caution Caution Indicates a mandatory action to take in order to avoid damage to the property Caution To avoid damage to the property be careful not to spill toner when handling the waste cartridge Do not touch the part or area of the printer Do not expose the drum cartridges to direct sunlight Do not burn the toner cartridges Do not burn the waste cartridge Do not burn the drum cartridges 18 Xero...

Page 19: ...o not use transparencies or overhead projector sheets Do not reload paper previously printed on or used Do not copy money revenue stamps or postage stamps For details about all the printer symbols that appear on your printer refer to the Printer Symbols guide at www xerox com office VLC405docs Xerox VersaLink C405 Color Multifunction Printer User Guide 19 Safety ...

Page 20: ...supplies contact United States and Canada 1 800 ASK XEROX 1 800 275 9376 Europe EHS Europe xerox com For product safety information in the United States and Canada go to www xerox com environment For product safety information in Europe go to www xerox com environment_europe 20 Xerox VersaLink C405 Color Multifunction Printer User Guide Safety ...

Page 21: ...ing Started This chapter contains Parts of the Printer 22 Power Options 29 Accessing the Printer 31 Introduction to Apps 32 Information Pages 33 The Embedded Web Server 35 Installation and Setup 38 Connecting the Printer 39 Installing the Software 50 More Information 56 ...

Page 22: ...ss Tray 3 Front Door 4 USB Memory Port 5 Card Reader Bay 6 Control Panel 7 Single Pass Duplex Automatic Document Feeder 8 Output Tray 9 Right Side Door 10 Optional 550 Sheet Feeder Tray 2 22 Xerox VersaLink C405 Color Multifunction Printer User Guide Getting Started ...

Page 23: ...u um me en nt t F Fe ee ed de er r 1 Document Feeder Cover 2 Paper Guides 3 Single Pass Duplex Automatic Document Feeder 4 Document Output Tray 5 Document Output Tray Extension Xerox VersaLink C405 Color Multifunction Printer User Guide 23 Getting Started ...

Page 24: ...that they fit against the original documents Insert paper in the duplex automatic document feeder only when ink on the paper is dry Do not load original documents above the MAX fill line D Do oc cu um me en nt t G Glla as ss s G Gu uiid de elliin ne es s The document glass accommodates original size documents up to 216 x 356 mm 8 5 x 14 in Use the document glass rather than the duplex automatic do...

Page 25: ...ont Door 2 Toner Cartridges 3 Document Glass 4 Document Cover 5 Single Pass Duplex Automatic Document Feeder 6 Waste Cartridge Lock 7 Drum Cartridges 8 Waste Cartridge Xerox VersaLink C405 Color Multifunction Printer User Guide 25 Getting Started ...

Page 26: ...er 4 Power Connector 5 Rear Door 6 Left Side Cover 7 Phone Line Connector 8 Fax Line Connector 9 Wireless Network Adapter Port Cover 10 USB Port Type B 11 Ethernet Port 12 FDI Connector 26 Xerox VersaLink C405 Color Multifunction Printer User Guide Getting Started ...

Page 27: ...also supports the power saver modes and blinks to indicate the power status of the printer Item Name Description 1 NFC Area Near Field Communication NFC is a technology that enables devices to communicate when they are within 10 cm 4 in of each other Use the NFC area to obtain a network interface or to establish a TCP IP connection between your device and the printer 2 Touch Screen Display The scr...

Page 28: ...nks blue once slowly for a copy or print job initiated at the control panel Blinks blue twice slowly for fax or print job received from the network Blinks blue rapidly while the printer is powering up or to signal detection of a Wi Fi Direct connection request Amber Blinks amber to indicate an error condition or warning that requires your attention For example an out of toner condition a paper jam...

Page 29: ...tiin ng g L Lo ow w P Po ow we er r o or r S Slle ee ep p M Mo od de e To power on the printer or to exit Low Power mode or Sleep mode press the Power Wake button Note The Power Wake button is the only power button on the printer The printer exits Low Power mode or Sleep mode automatically when it receives data from a connected device When in Low Power mode or Sleep mode the touch screen is powere...

Page 30: ... in Sleep Mode touch Sleep In Sleep Mode the touch screen goes dark and the Power Wake button flashes To power off the printer touch Power Off If the printer does not respond to a single press of the Power Wake button then press and hold the button for 5 seconds A Please Wait message appears as the printer powers down After 10 seconds the touch screen goes dark and the Power Wake button flashes un...

Page 31: ...e VLC405docs 5 Touch OK Note To access each password protected service enter the User Name and password S Sm ma ar rt t C Ca ar rd d When a Common Access Card system is installed on your Xerox device access to the printer requires the use of a Smart Card There are several models of card readers that are compatible with your device To access the printer insert the pre programmed identification card...

Page 32: ...en Some Apps are installed as standard but hidden the first time you use the device When you log in the Apps configured for your personal account appear on the control panel You can download more Apps for your device from the Xerox App Gallery For more information refer to Xerox App Gallery 32 Xerox VersaLink C405 Color Multifunction Printer User Guide Getting Started ...

Page 33: ...s that are available on the printer PCL Font List The PCL Font List provides a printout of all PCL fonts that are available on the printer Demonstration Print Demonstration Print provides a demonstration of the current print quality settings Startup Page The Startup Page provides basic printer configuration and network information Job History Report The Job History Report provides retained informa...

Page 34: ...tray information and more P Pr riin nt tiin ng g t th he e C Co on nf fiig gu ur ra at tiio on n R Re ep po or rt t 1 At the printer control panel press the Home button 2 Touch Device About Information Pages 3 Touch Configuration Report 4 To return to the Home screen press the Home button 34 Xerox VersaLink C405 Color Multifunction Printer User Guide Getting Started ...

Page 35: ...guration Report Note To view the TCP IP address on the control panel wait until the printer has been on for 2 minutes If the TCP IP address is 0 0 0 0 or begins with 169 it indicates a network connectivity issue However if Wi Fi is set as the primary Ethernet connection 0 0 0 0 is displayed as the IP address for the printer V Viie ew wiin ng g t th he e I IP P P Pr riin nt te er r A Ad dd dr re es...

Page 36: ...C405docs D Do ow wn nllo oa ad diin ng g t th he e C Co on nf fiig gu ur ra at tiio on n R Re ep po or rt t f fr ro om m t th he e E Em mb be ed dd de ed d W We eb b S Se er rv ve er r From the Embedded Web Server you can download and save a copy of the Configuration Report to your computer hard drive Use Configuration Reports from multiple devices to compare software versions configurations and c...

Page 37: ...l when you are connected remotely to the device click the Lock Device Control Panel option Note If a local user attempts to access the control panel while the device control panel is locked the control panel does not respond A message appears on the control panel confirming that the control panel is locked and the device is being controlled remotely 4 To enable remote access to the device control ...

Page 38: ...mbedded Web Server For more information refer to the System Administrator Guide at www xerox com office VLC405docs S Se elle ec ct tiin ng g a a L Lo oc ca at tiio on n f fo or r t th he e P Pr riin nt te er r 1 Select a dust free area with temperatures from 10 32 C 50 90 F and relative humidity 10 85 Note Sudden temperature fluctuations can affect print quality Rapid heating of a cold room can ca...

Page 39: ...cable to connect the printer to the network You cannot connect the printer directly to the computer via Ethernet A connection through a router or network switch is required An Ethernet network can be used for one or more computers and supports many printers and systems simultaneously An Ethernet connection is typically faster than USB and allows you direct access to the settings of the printer usi...

Page 40: ...tiin ng g t to o a a W Wiir re elle es ss s N Ne et tw wo or rk k A wireless local area network WLAN provides the means to connect 2 or more devices in a LAN without a physical connection The printer can connect to a wireless LAN that includes a wireless router or wireless access point Before connecting the printer to a wireless network the wireless router must be configured with a service set ide...

Page 41: ... wireless networking is enabled and configured the adapter is able to connect to a wireless network To install the Wireless Network Adapter 1 Power off the printer 2 To remove the Wireless Network Adapter Port Cover press the latch to the left then pull the cover away from the printer 3 Remove the packaging from the Wireless Network Adapter Xerox VersaLink C405 Color Multifunction Printer User Gui...

Page 42: ...lled remove it only as needed and as directed in the Wireless Network Adapter removal instructions For details refer to Removing the Wireless Network Adapter 5 Power on the printer 6 Configure the Wi Fi Settings For details about configuring the Wi Fi settings refer to the System Administrator Guide at www xerox com office VLC405docs 42 Xerox VersaLink C405 Color Multifunction Printer User Guide G...

Page 43: ...nter then away from the printer 4 Reach into the printer and lift the release lever Grasp the Wireless Network Adapter with your other hand and carefully pull it away from the printer Caution Do not use force to pull on the Wireless Network Adapter If the latch is released properly the adapter pulls out easily Pulling on a secured adapter can damage it Xerox VersaLink C405 Color Multifunction Prin...

Page 44: ...ss the port cover against the back of the printer until the cover latches into place 6 Place the left side cover into position then slide it toward the front of the printer 7 To tighten the cover turn the bolt to the right 44 Xerox VersaLink C405 Color Multifunction Printer User Guide Getting Started ...

Page 45: ...inistrator Guide at www xerox com office VLC405docs C Co on nn ne ec ct tiin ng g t to o a a W Wii F Fii N Ne et tw wo or rk k a at t t th he e C Co on nt tr ro oll P Pa an ne ell To connect to a Wi Fi network at the control panel 1 At the printer control panel press the Home button 2 Log in as administrator For details refer to the System Administrator Guide at www xerox com office VLC405docs 3 T...

Page 46: ...tup with a Push Button Connection PBC select PBC f Touch OK C Co on nf fiig gu ur riin ng g t th he e P Pr riim ma ar ry y N Ne et tw wo or rk k a at t t th he e C Co on nt tr ro oll P Pa an ne ell You can set the primary network connection type at the device control panel Note A Primary Network setup is required only if the optional Wi Fi network connection kit is installed and enabled By default...

Page 47: ...Your Mobile Device To connect with Wi Fi Direct follow the directions provided with your mobile device C Co on nn ne ec ct tiin ng g t to o a a T Te elle ep ph ho on ne e L Liin ne e WARNING To reduce the risk of fire use only No 26 American Wire Gauge AWG or larger telecommunication line cord 1 Ensure that the printer is powered off 2 Connect a standard RJ11 cable No 26 American Wire Gauge AWG or...

Page 48: ...raffic across subnets The Mac OS device must be Mac OS 10 7 or later AirPrint enabled printers work with all models of iPad iPhone 3GS or later and iPod touch 3rd generation or later running the latest version of iOS 1 At your computer open a Web browser In the address field type the IP address of the printer then press Enter or Return Note If you do not know the IP address for your printer refer ...

Page 49: ...ter 2 In the Embedded Web Server click Home Connectivity 3 For Mobile Printing click Google Cloud Print 4 To enable Google Cloud Print click the Enable toggle button 5 Click OK 6 Restart the printer then wait 2 minutes for the printer to connect 7 Refresh your Web browser then for Mobile Printing click Google Cloud Print 8 Click Printer Registration 9 Click Register A printer registration page pri...

Page 50: ...ropriate drive on your computer If the installer does not start automatically navigate to the drive and double click the Setup exe installer file Note If the Software and Documentation disc is not available download the latest drivers from www xerox com office VLC405drivers 2 Select your printer model 3 Click Install Drivers 4 Select Install Print Driver Install Scan Driver or Install Print and Sc...

Page 51: ...ng g t th he e D Dr riiv ve er rs s a an nd d U Ut tiilliit tiie es s f fo or r M Ma ac ciin nt to os sh h O OS S X X 1 Insert the Software and Documentation disc into the appropriate drive on your computer 2 Open Xerox Print Drivers 3 xx x dmg pkg as needed for your printer 3 To run Xerox Print Drivers 3 xx x dmg pkg double click the appropriate file name 4 When prompted click Continue 5 To accep...

Page 52: ...dding the Printer by Specifying the IP Address To add the printer by specifying the IP address 1 From the computer Applications folder or from the dock open System Preferences 2 Click Printers Scanners The list of printers appears on the left of the window 3 Under the list of printers click the Plus icon 4 Click IP 5 From the Protocol list select the protocol 6 In the Address field enter the IP ad...

Page 53: ...ense agreement click Continue then click Agree 7 To accept the current installation location click Install or select another location for the installation files then click Install 8 Enter your password then click OK 9 Select your printer in the list of discovered printers then click Continue 10 Click Continue Installation 11 To finish click Close 12 To register your printer and software complete t...

Page 54: ...10 Click Add I In ns st ta alllliin ng g D Dr riiv ve er rs s a an nd d U Ut tiilliit tiie es s f fo or r U UN NI IX X a an nd d L Liin nu ux x For more information on installing print drivers and utilities for UNIX and Linux refer to UNIX and Linux Printing I In ns st ta alllliin ng g t th he e P Pr riin nt te er r a as s a a W We eb b S Se er rv viic ce e o on n D De ev viic ce es s Web Services...

Page 55: ...printer 4 In the list of available devices select the one you want to use then click Next 5 If the printer you want to use does not appear in the list click The printer that I want is not listed 6 Select Add a printer using a TCP IP address or hostname then click Next 7 From the Device type field select Web Services Device 8 Enter the printer IP address in the Hostname or IP address field then cli...

Page 56: ...rmation for your printer including online technical support Online Support Assistant and print driver downloads www xerox com office VLC405support Information Pages Print from the control panel For details refer to Information Pages Order supplies for your printer www xerox com supplies Local sales and Technical Customer Support www xerox com office worldcontacts Printer registration www xerox com...

Page 57: ...tion Printer User Guide 57 3 Customize and Personalize This chapter contains Customize and Personalize Overview 58 Customizing or Personalizing the Home Screen 59 Customizing or Personalizing the Apps 60 Creating and Using 1 Touch Apps 63 ...

Page 58: ...n the device you can personalize the device to meet specific user needs You can configure your personal Home page to hide or show only the apps you use You can tailor each feature list to your job requirements You can specify default settings for each app and save settings for regular jobs You can create 1 Touch Apps to save and simplify lengthy or frequent workflows Once created 1 Touch Apps appe...

Page 59: ...n installed App a For the desired App touch X b Touch Done 5 Verify that only the desired Apps are displayed on the Home screen T To o r re ea ar rr ra an ng ge e A Ap pp ps s o on n t th he e H Ho om me e s sc cr re ee en n 1 At the printer control panel press the Home button 2 Touch Customize 3 Touch and hold the required App 4 Drag the App to the new location 5 Release the App 6 Touch Done 7 Ve...

Page 60: ...ignify a feature is visible the Eye icon appears with no line across it 6 To reorder the menu features touch and drag the features into the appropriate order 7 To save the current configuration touch Done C Cu us st to om miiz ziin ng g o or r P Pe er rs so on na alliiz ziin ng g t th he e E En nt tr ry y S Sc cr re ee en n The Entry Screen appears when the Fax Email USB or Scan To Apps are select...

Page 61: ...t feature D De elle et tiin ng g a a S Sa av ve ed d P Pr re es se et t To delete a saved preset 1 At the printer control panel press the Home button 2 Touch the app required 3 Scroll to the bottom then touch Customize 4 Touch Presets 5 Touch the Trash icon that corresponds with the preset that you want to delete 6 At the prompt touch Delete 7 Touch Done R Re em mo ov viin ng g A Ap pp p C Cu us s...

Page 62: ...from your User Account To remove all personalizations from your User Account 1 At your computer open a Web browser In the address field type the IP address of the printer then press Enter or Return 2 In the Embedded Web Server click Log In then click on your user account If required enter your password and click Log In 3 To access your User Profile click on your User Account name shown in the top ...

Page 63: ... job settings in the 1 Touch App For copy jobs you can change the copy quantity for each job Start Immediately Use this option to start the job without reviewing the settings 10 Touch Next 11 If you selected Review Before Start select the options for displaying instructions and settings Enter App Instructions Use this option to provide instructions for using the 1 Touch App When the 1 Touch App is...

Page 64: ...4 Touch the option required Personal My Home Screen Only Use this option to display the 1 Touch App on your Home screen only when you are logged in to your user account Public Public Home Screen Use this option to make the 1 Touch App accessible to all users 15 Touch Done D De elle et tiin ng g o or r H Hiid diin ng g a a 1 1 T To ou uc ch h A Ap pp p To delete or hide a 1 Touch App from the Home ...

Page 65: ...ttings If the quantity is displayed for Copy jobs update the number of copies as required Touch Start If the Start Immediately option was selected during 1 Touch App setup the device starts automatically 6 To return to the Home screen press the Home button Xerox VersaLink C405 Color Multifunction Printer User Guide 65 Customize and Personalize ...

Page 66: ...66 Xerox VersaLink C405 Color Multifunction Printer User Guide Customize and Personalize ...

Page 67: ...e There are standard apps already installed and displayed on the Homescreen There are also apps that are installed as standard but are hidden when your device is used for the first time For more information about customizing the Home screen and the apps features refer to Customize and Personalize A range of apps is available for download and installation from the Xerox App Gallery These include Xe...

Page 68: ... cc co ou un nt t With an App Gallery account you have direct access to all the available Apps for your device An App Gallery account allows you to view and acquire Apps install Apps on your device and manage your Apps and licenses You can set up an App Gallery account using the control panel or the Embedded Web Server For information about accessing the Embedded Web Server refer to The Embedded W...

Page 69: ...p pd da at tiin ng g a an n A Ap pp p f fr ro om m t th he e X Xe er ro ox x A Ap pp p G Ga alllle er ry y Xerox Apps add extend or customize the functionality of your device You can use the Xerox App Gallery App to browse and install apps at your device control panel T To o iin ns st ta allll a an n A Ap pp p f fr ro om m t th he e A Ap pp p G Ga alllle er ry y 1 At the printer control panel pres...

Page 70: ...eypad then touch Enter 4 Enter your Password using the touch screen keypad then touch Enter 5 Touch Log In The Xerox App Gallery appears 6 Touch the App required then touch Update The License Agreement screen appears 7 Touch Agree 8 When the update is complete the Update button is labeled as Installed 9 To exit the Xerox App Gallery App touch Exit 70 Xerox VersaLink C405 Color Multifunction Printe...

Page 71: ...te Use this option to check for software updates and configure update settings Notifications Use the Notifications option to see details of current alerts or faults on the device A History button displays fault codes and the date that the fault occurred on the device Paper Trays Use the Paper Trays option to see the paper size type and color set for each paper tray and the tray capacity status Sup...

Page 72: ...rol panel You can customize the alerts that appear on the control panel and configure email alert notifications To check the supplies status and set up alerts using the Embedded Web Server refer to the System Administrator Guide at www xerox com office VLC405docs C Ch he ec ck kiin ng g t th he e S Su up pp plliie es s S St ta at tu us s a at t t th he e C Co on nt tr ro oll P Pa an ne ell 1 To vi...

Page 73: ...reset the counters A page is counted as one side of a sheet of paper For example a sheet of paper that is printed on two sides counts as two impressions To view the Billing and Usage Counters 1 At the printer control panel press the Home button 2 Touch Device Billing Usage 3 To view more details touch Usage Counters then select an option Impression Counters This option provides the number of impre...

Page 74: ...t the printer to factory defaults 1 At the printer control panel press the Home button 2 Touch Device Resets Reset to Factory Defaults 3 At the prompt touch Reset 4 When the process is complete the printer restarts automatically R Re em mo ot te e S Se er rv viic ce es s You can use the Remote Services option in the Embedded Web Server to send error and usage information to the Xerox support team ...

Page 75: ... or r E Ed diit tiin ng g C Co on nt ta ac ct ts s iin n t th he e A Ad dd dr re es ss s B Bo oo ok k a at t t th he e C Co on nt tr ro oll P Pa an ne ell Adding Contacts in the Address Book at the Control Panel 1 At the printer control panel press the Home button 2 Touch Address Book 3 Touch the Plus icon then select Add Contact 4 To enter a name touch the Enter First Name Enter Last Name or Ente...

Page 76: ...oup Name then enter a name using the touch screen keypad Touch Enter 5 To add group members touch Add Member 6 To add a contact name from the Favorites or Contacts menu select a contact 7 To add more group members touch Add Member then select a contact 8 To mark the group as a favorite touch the Star icon 9 To save the group touch OK 10 To return to the Home screen press the Home button Editing or...

Page 77: ...he Star icon 7 To save the contact click OK Editing or Deleting Contacts in the Address Book in the Embedded Web Server To edit or delete contacts 1 At your computer open a Web browser In the address field type the IP address of the printer then press Enter or Return 2 In the Embedded Web Server click Address Book 3 From the Address Book select a contact 4 To edit contact information perform the f...

Page 78: ...eps for each member d To save the changes click OK 6 To remove the selected group from the Address Book click Delete At the prompt click Delete A Ad dv va an nc ce ed d S Se et tt tiin ng gs s The Advanced option provides more settings for importing and exporting contact details and managing contacts You can use the Advanced option to set up a directory service For details about the Advanced optio...

Page 79: ...make the contact a Global Favorite click the Global Favorite Star icon 4 To mark a contact as a Favorite for email fax or a scan to destination for each feature click the Star icon 5 To remove a contact marked as a Favorite for Global Favorite or the selected feature touch the Star icon The contact is removed from the Global Favorite list or the Favorite list for the selected feature 6 To save cha...

Page 80: ...Apps Creating Personal Favorites To create a Personal Favorite 1 At the printer control panel press the Home button 2 Touch Login then enter a valid login name and password 3 Load the original documents 4 Touch the app required 5 Touch the address book icon then touch Contacts To add a recipient select a recipient from the list 6 Select the job settings For details about available features refer t...

Page 81: ...ed original documents touch 2 Sided Scanning then select an option 8 Adjust the job settings as needed For details about available features refer to Apps Features 9 Touch Send or Scan 10 If you are scanning from the document glass when prompted do one of the following To complete the job and return to the app touch Done To scan another page load a new original document on the document glass then t...

Page 82: ... Embedded Web Server click Log In then click on your user account If required enter your password and click Log In 3 To access your User Profile click on your User Account name shown in the top right corner then click My Profile All personalizations you have configured for your User Account are displayed 4 To remove all personalizations click Reset To confirm click Reset All the personalizations c...

Page 83: ...r more information refer to Printing Special Job Types P Pa au us siin ng g t th he e P Pr riin nt t J Jo ob b w wiit th h t th he e O Op pt tiio on n t to o D De elle et te e I It t 1 At the printer control panel press the Home button 2 Touch Jobs then touch the name of the print job 3 Do one of the following To pause the print job touch Pause To resume the print job touch Resume To delete the pr...

Page 84: ...es required The job resumes automatically when the required resources are available If the job does not print automatically touch Resume To delete the print job touch Delete At the prompt touch Delete 5 To return to the Home screen press the Home button M Ma an na ag giin ng g S Sp pe ec ciia all J Jo ob b T Ty yp pe es s Special job types allow you to send a print job from your computer then prin...

Page 85: ...to the Home screen press the Home button P Pe er rs so on na all P Pr riin nt t Personal Print allows you to store a document in the printer then print it from the control panel Note The Personal Print feature is only available on a Windows computer printing to a network printer Personal Print is a type of saved job with these features A Personal Print job appears in a folder named after the user ...

Page 86: ... folder named after the user ID associated with the print job A Sample Set job does not use a passcode Any user can print or delete a Sample Set job A Sample Set prints one copy of a job to allow you to proofread the job before printing any remaining copies After a Sample Set job is printed it is deleted automatically To print a Sample Set refer to Printing a Sample Set Releasing a Sample Set 1 At...

Page 87: ...press Enter or Return 2 In the Embedded Web Server click Jobs 3 Click the job name 4 Do one of the following To pause the print job click Pause To resume the print job click Resume To delete the print job click Delete At the prompt click Delete 5 To return to the Home screen click Home S Su ub bm miit tt tiin ng g J Jo ob bs s f fo or r P Pr riin nt tiin ng g U Us siin ng g t th he e E Em mb be ed...

Page 88: ...s as Presets for future jobs The list of features can be customized and some features could be hidden from view when the app is installed To view all available features and to find out more about customizing the Copy App refer to Customize and Personalize For information about all the app features and available settings refer to Apps Features M Ma ak kiin ng g a a C Co op py y To make a copy 1 At ...

Page 89: ...f copies entered touch the Xbutton then enter the required quantity 5 If scanning from 2 sided original documents touch 2 Sided then select an option 6 Adjust copy settings as needed For details about available features refer to Apps Features 7 Touch Start If you placed documents in the feeder scanning continues until the feeder is empty 8 If you are scanning from the document glass when prompted ...

Page 90: ...ontrol panel press the Home button 2 Touch Copy 3 Touch Saturation 4 To adjust the saturation move the slider 5 Touch OK Adding Color Effects 1 At the printer control panel press the Home button 2 Touch Copy 3 Touch Color Effects 4 Select the required option A confirmation message appears 5 To accept the new color settings touch Apply A Ad dj ju us st tiin ng g C Co on nt tr ra as st t S Se et tt ...

Page 91: ...ct one of the following options Right then Down This option prints the images across the page row by row Down then Right This option prints the images down the page column by column Note The Image Order option is only available when the selected number of pages per slide is 4 or 8 7 Touch OK B Bo oo ok k C Co op py yiin ng g You can use the Book Copying feature to copy books magazines or other bou...

Page 92: ...e default setting Auto Center This option centers the image on the page Snap to Edge This option shifts the image to the edge of the document Select one of the image position options Mirror Side 1 This option allows you to set the Image Shift for Side 1 and matches the Side 2 Image Shift accordingly To move the image to the required edge of the page touch the appropriate arrow Independent Sides Th...

Page 93: ...scans only one side of the original image and produces 1 sided output files 2 Sided Original This option scans both sides of the original image 2 Sided Rotate Side 2 This option scans both sides of the original image rotating the second side 6 If a cover sheet is required touch the Cover toggle button then adjust Paper Supply and Print On Coveras needed 7 Touch OK A Ad dd diin ng g a a F Fr ro on ...

Page 94: ... specify different amounts to erase from the edges Select an erase option Mirror Edges This option allows you to set the Edge Erase for Side 1 and matches the Side 2 Edge Erase accordingly To adjust the edge erase move the slider Independent Edges This option allows you to set the Edge Erase on Side 1 and Side 2 independently of each other Touch the appropriate field To adjust the Edge Erase move ...

Page 95: ... location then touch Page Number b Enter the starting page number c To adjust which pages contain the selected annotation touch Apply To then select All Pages or All Pages Except First d Touch OK 5 To insert a comment a Select the required page location then touch Comment b Select the required entry then touch OK Note To create a comment touch the edit icon for Not in Use Enter the required text t...

Page 96: ...r then touch OK d Touch Number of Digits then select the required option e To adjust which pages contain the selected annotation touch Apply To then select the required option f Touch OK 8 To change the text formatting touch Format Style Adjust the settings as required then touch OK 9 Touch OK 10 If necessary to remove all entered annotations touch Delete All Note Not all annotations are available...

Page 97: ...t For information about all the app features and available settings refer to Apps Features C Co op py yiin ng g a an n I ID D C Ca ar rd d To copy an ID card 1 At the printer control panel press the Home button 2 To clear previous app settings touch Reset 3 Lift the automatic document feeder then place the original document in the upper left corner of the document glass 4 Touch ID Card Copy 5 Adju...

Page 98: ...ngs as Presets for future jobs The list of features can be customized and some features could be hidden from view when the app is installed To view all available features and to find out more about customizing the Email App refer to Customizing or Personalizing the Feature List For information about all the app features and available settings refer to Apps Features S Se en nd diin ng g a a S Sc ca...

Page 99: ...ainst the document originals 4 Touch Email 5 Enter recipients To enter the email address manually into the To field type the address using the touch screen keypad Touch Enter To select a contact or group from the Address Book touch the Address Book icon Touch Favorites or Contacts then select a recipient If you have created Personal Favorites to select a Personal Favorite log in with your user cre...

Page 100: ...ild a job divide your job into segments of 50 or fewer pages After all the segments are scanned and previewed the job is processed and sent as a single job Note If the Preview option is hidden from view refer to Customize and Personalize 1 At the printer control panel press the Home button 2 To clear previous app settings touch Reset 3 Load your original documents Use the document glass for single...

Page 101: ...the following To scan more original documents continue scanning your original documents using the same input area After scanning scroll to the end of the preview images then touch the Plus icon Continue this procedure until you have scanned all the original documents To process the job and send the scanned images touch Send To discard the job touch X then touch Delete and Close 10 To return to the...

Page 102: ...ures and to find out more about customizing the Scan To App refer to Customizing or Personalizing the Feature List For information about all the App features and available settings refer to Apps Features S Sc ca an nn niin ng g t to o a an n E Em ma aiill A Ad dd dr re es ss s Before you scan to an email address ensure that you configure the printer with the email server information For details re...

Page 103: ... the scanned file on a USB Flash drive The Scan to USB function produces scans in jpg pdf pdf a xps and tif file formats Note If the device is in Power Saver mode before proceeding with the USB scan to wake the device press the Power Wake button Only USB Flash drives formatted to the typical FAT32 file system are supported To scan to a USB Flash drive 1 Load the original document on the document g...

Page 104: ... LDAP directory first ensure that the home folder locations are defined for each user If you want to scan to a shared folder on the network create a shared folder on your network with read and write access privileges S Sc ca an nn niin ng g t to o a a H Ho om me e F Fo olld de er r Note If LDAP Network Authentication is configured the Home button appears as an option that you can select on the Sca...

Page 105: ...inal document on the document glass or into the duplex automatic document feeder 2 At the printer control panel press the Home button 3 Touch Scan to Desktop 4 To select a destination touch the computer address 5 To begin the scan press Scan The Windows Fax and Scan application opens on your PC desktop The image file of your scan is saved to the Scanned Documents folder 6 If you are scanning from ...

Page 106: ...o on n a a N Ne et tw wo or rk k C Co om mp pu ut te er r Before you can use the printer as a scanner on a network do these steps Create a shared folder on your computer hard drive Access the Embedded Web Server then create an address that points the scanner to the computer S Sh ha ar riin ng g a a F Fo olld de er r o on n a a W Wiin nd do ow ws s C Co om mp pu ut te er r 1 Open Windows Explorer 2...

Page 107: ...lick the Plus icon then enter the following information Nickname Enter the name that you want to appear in the Address Book Type Select the network connection type IP Address Port Host Name Port or IPv6 Address Prefix Port The option selected forType determines which option displays in this field Enter the IP address of your computer then enter the default port number Share Enter a name for the di...

Page 108: ... a document from the automatic document feeder a prompt does not appear 11 To return to the Home screen press the Home button S Sc ca an nn niin ng g I Im ma ag ge es s iin nt to o a an n A Ap pp plliic ca at tiio on n o on n a a C Co on nn ne ec ct te ed d C Co om mp pu ut te er r You can import images directly from the scanner into a folder on your computer With a Macintosh computer and some Win...

Page 109: ... for photographs choose Photo The default settings for scanning a document or photo appear automatically 6 Adjust scanning options as needed 7 To view how your document appears when scanned click Preview 8 To scan the original document click Scan The scanned image is stored in the default Documents folder in the Scanned Documents subfolder 9 You can forward scanned images to an email address or a ...

Page 110: ... printer scans a preview of the image Note The preview feature is available only for documents loaded on the document glass 7 To resize the frame select the corner points then move them 8 For most scanning applications to begin scanning click Scan The printer scans your original documents and saves the images to the output destination specified in the software application Note Different software a...

Page 111: ...put area for each segment Scan all segments using the document glass or scan all segments using the automatic document feeder 4 Touch the app required 5 Select the job settings 6 Touch Preview 7 If you are scanning from 2 sided original documents touch 2 Sided Scanning then select an option 8 To start scanning touch Preview The original documents are scanned and preview images appear on the screen...

Page 112: ...ettings include optional features that you can use to configure the printer for faxing Note Not all options listed are supported on all printers Some options apply only to a specific printer model configuration operating system or print driver type For details refer to the System Administrator Guide at www xerox com office VLC405docs You can adjust various settings for individual Fax jobs and save...

Page 113: ...nter Note To insert a pause as needed touch the Special Characters icon then touch Dial Pause To enter longer pauses touch Dial Pause multiple times To select a contact or group from the Address Book touch the Address Book icon Touch Favorites or Contacts then select a recipient If you have created Personal Favorites to select a Personal Favorite log in with your user credentials Touch the Address...

Page 114: ...05docs To specify the time to send your fax 1 At the printer control panel press the Home button 2 Touch Fax 3 To add a recipient fax number use the touch screen keypad or to add a contact from the Address Book touch the Address Book icon 4 Load original documents into the printer then adjust the settings as needed For details refer to Sending a Fax 5 Touch Delay Send 6 Touch Specific Time enter t...

Page 115: ...omments 6 Touch OK Adding Predefined Comments To add a predefined comment 1 At the printer control panel press the Home button 2 Touch Device Apps Fax 3 Touch Cover Sheet Comments 4 Select a Not in Use comment 5 Enter the required text then touch OK 6 To return to the Home screen press the Home button F Fo or rw wa ar rd diin ng g a a F Fa ax x t to o a an n E Em ma aiill A Ad dd dr re es ss s You...

Page 116: ...hment then enter a filename 9 To change the file format for attachments touch the current format extension then select a new format Note The default file format is pdf 10 To save the settings touch OK 11 For the new settings to take effect press the Home button At the prompt touch Restart Now P Pr riin nt tiin ng g a a S Se ec cu ur re e F Fa ax x When the Fax Secure Receive option is enabled all ...

Page 117: ...cument from the automatic document feeder a prompt does not appear 7 To return to the Home screen press the Home button P Po olllliin ng g a a R Re em mo ot te e F Fa ax x M Ma ac ch hiin ne e Fax Polling allows the printer to retrieve a fax stored on another fax machine that supports fax polling Note This feature is hidden from view when the Fax App is installed For more information refer to Cust...

Page 118: ...mes from the list or search for a contact using the search bar d To add the selected contacts to the Fax Recipients list click the Down Arrow e Click OK f To add more recipients repeat this procedure 7 To include a cover sheet click the Cover Sheet tab From the Cover Sheet Options list select Print a Cover Sheet Enter the details as needed then click OK 8 On the Options tab select the required opt...

Page 119: ...glass for single pages or for paper that cannot be fed using the duplex automatic document feeder Lift the automatic document feeder then place the original document face down in the upper left corner of the document glass For single multiple or 2 sided pages use the duplex automatic document feeder Remove any staples and paper clips from the pages Insert the original documents face up in the auto...

Page 120: ...nput area After scanning scroll to the end of the preview images then touch the Plus icon Continue this procedure until you have scanned all the original documents To process the job and send the scanned images touch Send To discard the job touch X then touch Delete and Close 10 To return to the Home screen press the Home button 120 Xerox VersaLink C405 Color Multifunction Printer User Guide Xerox...

Page 121: ... system or print driver type For details refer to the System Administrator Guide at www xerox com office VLC405docs You can adjust settings for individual server fax jobs save settings as Presets for future jobs and customize server fax features Some features are hidden from view when the app is installed To view all available features and to find out more about customizing the Server Fax App refe...

Page 122: ...Touch Server Fax 5 Enter recipients To enter a recipient fax number use the touch screen keypad then touch Enter Note To insert a pause as needed touch the Special Characters icon then touch Dial Pause To enter longer pauses touch Dial Pause multiple times To select a contact or group from the Address Book touch the Address Book icon Touch Favorites or Contacts then select a recipient For details ...

Page 123: ...www xerox com office VLC405docs To specify the time to send your server fax 1 At the printer control panel press the Home button 2 Touch Server Fax 3 To add a recipient fax number use the touch screen keypad To add a contact from the Address Book touch the Address Book icon 4 Load original documents into the printer then adjust the settings as needed For details refer to Sending a Server Fax 5 Tou...

Page 124: ...e paper guides so that they fit against the documents For jobs containing more than 50 original documents divide the documents into segments of 50 or fewer pages Load segment one into the duplex automatic document feeder Note If you are scanning multiple segments use the same input area for each segment Scan all segments using the document glass or scan all segments using the automatic document fe...

Page 125: ...pported 1 Insert the USB Flash drive into the USB memory port on the printer 2 At the USB Drive has been detected screen touch Print from USB Note If this feature does not appear enable the feature or contact the system administrator For more information see the System Administrator Guide at www xerox com office VLC405docs 3 Add files using the Browse USB screen To print a group of print ready fil...

Page 126: ...ator Guide at www xerox com office VLC405docs 3 Add files using the Browse USB screen To print a group of print ready files for the USB drive or folder touch the Select All icon Verify that your files are selected To print a specific file browse to that file then touch the file name or icon 4 Touch OK 5 Confirm that the desired documents appear If the documents do not appear touch Add Documents se...

Page 127: ...ppGallery P Pr riin nt tiin ng g w wiit th h t th he e P Pr riin nt tB By yX Xe er ro ox x A Ap pp p 1 Send an email with an attachment containing a supported file type to Print printbyxerox com First time users receive a response email with a user ID and password 2 At the Xerox device control panel press the Home button 3 Touch PrintByXerox 4 Enter your email address then touch Save 5 On the Ente...

Page 128: ...128 Xerox VersaLink C405 Color Multifunction Printer User Guide Xerox Apps ...

Page 129: ...Xerox VersaLink C405 Color Multifunction Printer User Guide 129 5 Printing This chapter contains Printing Overview 130 Selecting Printing Options 131 Printing Features 137 Using Custom Paper Sizes 147 ...

Page 130: ... 3 Access the print settings in your software application For most software applications press CTRL P for Windows or CMD P for Macintosh 4 Select your printer 5 To access the print driver settings For Windows select Properties or Preferences For Macintosh select Xerox Features The title of the button can vary depending on your application 6 Modify the print driver settings as necessary then click ...

Page 131: ...window From there you can select by topic or use the search field to enter the topic or function for which you need information W Wiin nd do ow ws s P Pr riin nt tiin ng g O Op pt tiio on ns s S Se elle ec ct tiin ng g P Pr riin nt tiin ng g O Op pt tiio on ns s f fo or r a an n I In nd diiv viid du ua all J Jo ob b f fo or r W Wiin nd do ow ws s To use special printing options for a particular jo...

Page 132: ...n ng g D De ef fa au ullt ts s iin n W Wiin nd do ow ws s f fo or r a a S Sh ha ar re ed d N Ne et tw wo or rk k P Pr riin nt te er r 1 Navigate to the list of printers on your computer For Windows Server 2008 and later click Start Settings Printers For Windows 7 click Start Devices and Printers For Windows 8 1 and Windows 10 right click the Start icon Control Panel Devices and Printers Note If yo...

Page 133: ...s sh h You can define and save a set of options so that you can apply them to future print jobs To save a set of printing options 1 With the document open in your application click File Print 2 Select your printer from the Printers list 3 Select the required printing options from the lists in the Print dialog box Note To see all printing options click Show Details 4 Click Presets Save Current Sett...

Page 134: ...nt driver for your printer model and operating system click the print driver name 7 To begin the download read the End User License Agreement then click Accept The file automatically downloads to the default location for your computer file downloads 8 To install the Xerox Print Driver package a Open the package with your OS package manager b To install using a command line utility change to the di...

Page 135: ...opy the PPD file into the CUPS ppd Xerox folder on your workstation If you are unsure of the location of the folder use the Find command to locate the PPD files 3 Follow the instructions that are included with the PPD file Adding the Printer 1 Verify that the CUPS Common UNIX Printing System daemon is running 2 Open a Web browser and type http localhost 631 admin then click Enter or Return 3 For U...

Page 136: ...s 5 Tap Print P Pr riin nt tiin ng g f fr ro om m a a M MO OP PR RI IA A E En na ab blle ed d M Mo ob biille e D De ev viic ce e MOPRIA is a software feature that enables users to print from mobile devices without requiring a print driver You can use MOPRIA to print from your mobile device to MOPRIA enabled printers Note MOPRIA and all of its required protocols are enabled by default Ensure that y...

Page 137: ... Home screen press the Home button V Viie ew wiin ng g P Pr riin nt tiin ng g o or r D De elle et tiin ng g J Jo ob bs s 1 At the printer control panel press the Home button 2 To view a list of active and completed jobs touch Jobs 3 To view a list of specific job types touch an option To view Saved Jobs touch Saved Jobs To print the job touch the job enter the quantity then touch OK To delete the ...

Page 138: ... ur re e P Pr riin nt t J Jo ob b 1 In your software application access the print settings For most software applications press CTRL P for Windows or CMD P for Macintosh 2 Select your printer then open the print driver For Windows click Printer Properties Depending on your application the title of the button varies For Macintosh in the Print window click Preview then select Xerox Features 3 For Jo...

Page 139: ...uces or enlarges the original document to match the selected output paper size For Windows the scale options are on the Printing Options tab in the Paper field For Macintosh the scale options are in the Print window To view more printing options click Show Details The following scaling options are available Automatically Scale scales the document to fit the selected Output Paper Size The scaling a...

Page 140: ... the paper The images print to allow binding on the short edge of the paper The following illustrations show the result for documents with portrait and landscape orientations respectively Note 2 Sided Printing is part of the Earth Smart settings To change your default print driver settings refer to Setting Default Printing Options for Windows P Pr riin nt t Q Qu ua alliit ty y Print quality modes ...

Page 141: ...he image on the page You can shift the printed image along the X and Y axes of each sheet of paper C Co ollo or r A Ad dj ju us st tm me en nt ts s Use Color Adjustments to adjust particular characteristics of the printed color Characteristics include lightness contrast saturation and color cast Note Not all options listed are supported on all printers Some options apply only to a specific printer...

Page 142: ... 6 9 or 16 pages per side select Pages Per Sheet on the Pages Per Sheet Page Layout tab For Windows Page Layout is on the Document Options tab For Macintosh in the Print window Layout is on the Preview list To print a border around each page select Page Borders P Pr riin nt tiin ng g B Bo oo ok klle et ts s With 2 sided printing you can print a document in the form of a small booklet You can creat...

Page 143: ... a document You can also use heavyweight paper for the first and last pages of a report You can use any applicable paper tray as the source for printing cover pages Select one of these options for printing cover pages No Covers This option does not print cover pages No cover pages are added to the document Front Only This option prints the first page on paper from the specified tray Back Only This...

Page 144: ...ges printed 2 sided on regular paper You can use exception pages to print the job In the Add Exceptions window you can set the characteristics of the exception pages and select the alternate paper source Pages Specifies the page or range of pages that use the exception page characteristics Separate individual pages or page ranges with commas Specify pages within a range with a hyphen For example t...

Page 145: ...n of the watermark Select the scaling option that specifies the size of the picture in relation to the original image Use the arrows to scale the image in increments of 1 To define the angle of the image on the page specify the position option or to rotate the image left or right by increments of 1 use the arrows To define the location of the image on the page specify the position option or to mov...

Page 146: ... riin nt tiin ng g B Ba an nn ne er r P Pa ag ge es s To enable or disable Banner Pages contact your system administrator or see the System Administrator Guide at www xerox com office VLC405docs S Se elle ec ct tiin ng g J Jo ob b C Co om mp plle et tiio on n N No ot tiif fiic ca at tiio on n f fo or r W Wiin nd do ow ws s You can select to be notified when your job finishes printing A message app...

Page 147: ...o on n C Cu us st to om m S Siiz ze e P Pa ap pe er r f fr ro om m a a M Ma ac ciin nt to os sh h C Co om mp pu ut te er r 1 Load the custom size paper 2 In the application click File Print 3 From the Paper Size list select the custom paper size 4 Click Print D De ef fiin niin ng g C Cu us st to om m P Pa ap pe er r S Siiz ze es s To print custom paper sizes define the custom width and length of t...

Page 148: ...eight and width of the new custom paper size 6 Click the arrow for the Non Printable Area field then select the printer from the list Or for User Defined margins set the top bottom right and left margins 7 To save the settings click OK D De ef fiin niin ng g a a C Cu us st to om m P Pa ap pe er r S Siiz ze e a at t t th he e C Co on nt tr ro oll P Pa an ne ell You can print custom size paper from ...

Page 149: ...Xerox VersaLink C405 Color Multifunction Printer User Guide 149 6 Paper and Media This chapter contains Supported Paper 150 Loading Paper 155 Printing on Special Paper 162 ...

Page 150: ...the maximum fill line in the tray Adjust the paper guides to fit the paper size Fan paper before loading it in the paper tray If excessive jams occur use paper or other approved media from a new package Do not print on label media after a label has been removed from a sheet Use only paper envelopes Print envelopes 1 sided only P Pa ap pe er r T Th ha at t C Ca an n D Da am ma ag ge e Y Yo ou ur r ...

Page 151: ...s particularly damaging to paper Reduce the exposure of paper to strong lights for long periods of time Maintain constant temperatures and relative humidity Avoid storing paper in attics kitchens garages or basements These spaces are more likely to collect moisture Store paper flat either on pallets cartons shelves or in cabinets Avoid food or drinks in the area where paper is stored or handled Do...

Page 152: ...ard Sizes North American Standard Sizes All Trays A4 210 x 297 mm 8 3 x 11 7 in A5 148 x 210 mm 5 8 x 8 3 in 215 x 315 mm 8 5 x 12 4 in Legal 216 x 356 mm 8 5 x 14 in Folio 216 x 330 mm 8 5 x 13 in Letter 216 x 279 mm 8 5 x 11 in Executive 184 x 267 mm 7 25 x 10 5 in 203 x 254 mm 8 x 10 in Bypass Tray C5 envelope 162 x 229 mm 6 4 x 9 in C6 envelope 114 x 162 mm 4 5 x 6 38 in DL envelope 110 x 220 ...

Page 153: ... in Legal 216 x 356 mm 8 5 x 14 in Letter 216 x 279 mm 8 5 x 11 in Folio 216 x 330 mm 8 5 x 13 in Executive 184 x 267 mm 7 25 x 10 5 in 203 x 254 mm 8 x 10 in S Su up pp po or rt te ed d P Pa ap pe er r T Ty yp pe es s a an nd d W We eiig gh ht ts s f fo or r A Au ut to om ma at tiic c 2 2 S Siid de ed d P Pr riin nt tiin ng g Paper Type Weight Recycled Custom 1 60 105 g m Bond Hole Punched Letter...

Page 154: ...d Weights for Automatic 2 Sided Printing Follow the guidelines for printing on glossy cardstock Do not open sealed packages of glossy cardstock until you are ready to load the paper into the printer Leave glossy cardstock in the original wrapper and leave the packages in the shipping carton until ready to use Remove all other paper from the tray before loading glossy cardstock Load only the amount...

Page 155: ...details on how to change the paper setting when loading paper in trays 1 and 2 refer to Loading Paper in Trays 1 and 2 For details on how to change the paper setting when loading paper in the bypass tray refer to Loading Paper in the Bypass Tray L Lo oa ad diin ng g P Pa ap pe er r iin n T Tr ra ay ys s 1 1 a an nd d 2 2 You can adjust the length of the paper tray to accommodate A4 Letter 8 5 x 11...

Page 156: ...o the tray with the print side face up Load hole punched paper with the holes to the left For 1 sided printing load letterhead paper face up with the top of the paper toward the back of the tray For 2 sided printing load letterhead and pre printed paper face down with the top edge feeding into the printer Note Do not load paper above the maximum fill line Overfilling can cause paper jams 156 Xerox...

Page 157: ...select a new setting When you are finished touch OK 8 To change a paper tray to Dedicated mode a At the printer control panel press the Home button b Touch Device Paper Trays c In the Paper Trays menu touch the preferred tray d To dedicate the tray for a paper size type or color touch Tray Mode then touch Dedicated To select a paper size touch the current size setting then select a size To select ...

Page 158: ... small quantity jobs that use special media To load paper in the bypass tray 1 Open the bypass tray If the bypass tray is loaded with paper already remove any paper that is a different size or type 2 Pull out the extension tray for larger sizes 3 Move the width guides to the edges of the tray 158 Xerox VersaLink C405 Color Multifunction Printer User Guide Paper and Media ...

Page 159: ...re ready to use it 5 Load the paper in the tray Load hole punched paper with the holes to the left For 1 sided printing load letterhead or pre printed paper face up with the top edge going into the printer For 2 sided printing load letterhead and pre printed paper face down with the top edge going into the printer Note Do not load paper above the maximum fill line Overfilling can cause paper jams ...

Page 160: ...er Trays c In the Paper Trays menu touch the bypass tray icon To select a paper or envelope size touch the current size setting then select a size To select a paper type touch the current paper type then select a paper type To select a paper color touch the current paper color then select a paper color d To save the settings touch OK 8 To return to the Home screen press the Home button 160 Xerox V...

Page 161: ...the tray slightly then pull it out 3 Configure the tray To compress the tray for shorter paper hold the back of the tray with one hand With the other hand press the release latch at the front of the tray then push the ends inward until they latch To extend the tray for longer paper hold the back of the tray with one hand With the other hand press the release latch at the front of the tray and pull...

Page 162: ...If you do not get the desired results try another envelope brand Maintain constant temperatures and relative humidity Store unused envelopes in their packaging to avoid excess moisture and dryness which can affect print quality and cause wrinkling Excessive moisture can cause the envelopes to seal before or during printing Remove air bubbles from the envelopes before loading them into the tray by ...

Page 163: ... Open the bypass tray 2 Move the width guides to the edges of the tray Note If you do not load envelopes in the bypass tray right after they have been removed from the packaging they can bulge Flatten them to avoid jams Xerox VersaLink C405 Color Multifunction Printer User Guide 163 Paper and Media ...

Page 164: ...or DL envelopes do one of the following If the envelopes wrinkle try another option Insert envelopes with the short edge going into the printer flaps down and flaps to the right Insert envelopes with the print side up flaps open and down and the bottom of the envelope going into the printer 164 Xerox VersaLink C405 Color Multifunction Printer User Guide Paper and Media ...

Page 165: ...ter Insert envelopes with the print side up flaps closed and down and going into the printer Note For envelopes to print correctly when you load envelopes with the flaps open in the print driver set the orientation as needed To flip the images in the print driver select Rotate Image 180 Degrees 4 If the control panel prompts you verify the size type and color on the screen If you are not prompted ...

Page 166: ...Do not use dry gum labels Print only on one side of the sheet of labels Use full sheet labels only Store unused labels flat in their original packaging Leave the label sheets inside the original packaging until ready to use Return any unused label sheets to the original packaging and reseal it Do not store labels in extremely dry or humid conditions or extremely hot or cold conditions Storing labe...

Page 167: ...en If you are not prompted change the paper settings a At the printer control panel press the Home button b Touch Device Paper Trays c In the Paper Trays menu touch the bypass tray icon To select a paper size touch the current size setting then select a size To select a paper type touch the current paper type then select labels To select a paper color touch the current paper color then select a pa...

Page 168: ...168 Xerox VersaLink C405 Color Multifunction Printer User Guide Paper and Media ...

Page 169: ...r Multifunction Printer User Guide 169 7 Maintenance This chapter contains General Precautions 170 Cleaning the Printer 171 Adjustments and Maintenance Procedures 184 Supplies 188 Managing the Printer 191 Moving the Printer 192 ...

Page 170: ... the documentation supplied with your printer Caution When cleaning your printer do not use organic or strong chemical solvents or aerosol cleaners Do not pour fluids directly into any area Use supplies and cleaning materials only as directed in this documentation Do not place anything on top of the printer Do not leave the covers and doors open for any length of time especially in well lighted pl...

Page 171: ...tergent could enter the printer through a gap and cause problems Never use cleaning agents other than water or mild detergent C Clle ea an niin ng g t th he e S Sc ca an nn ne er r To ensure optimum print quality clean the document glass regularly Cleaning helps avoid output with streaks smears and other marks that transfer from the glass while scanning documents 1 Slightly dampen a soft lint free...

Page 172: ...an and dry Note For best results use Xerox Glass Cleaner to remove marks and streaks 5 Wipe the white underside of the document cover until it is clean and dry 6 Close the document cover 172 Xerox VersaLink C405 Color Multifunction Printer User Guide Maintenance ...

Page 173: ...y and wait 40 minutes for the fuser to cool Try to remove the jam after the printer has cooled If you spill any toner in the printer remove the toner using a moist cloth Never use a vacuum cleaner to remove spilled toner Sparks inside the vacuum cleaner can cause a fire or explosion To prevent stains inside the printer that can deteriorate print quality clean the interior of the printer regularly ...

Page 174: ...ou can If some toner remains on your clothes use cool water not hot to rinse off the toner If toner gets on your skin wash it off with cool water and a mild soap If you get toner in your eyes wash it out immediately with cool water and consult a doctor Caution Be careful not to spill toner when handling the waste cartridge 1 Power off the printer 2 Remove the waste cartridge a Open the right side ...

Page 175: ...e cartridge then pull it out To prevent toner spills keep the openings of the cartridge facing up Note Be careful not to spill toner when handling the waste cartridge After removing the waste cartridge do not touch the area shown in the illustration Xerox VersaLink C405 Color Multifunction Printer User Guide 175 Maintenance ...

Page 176: ...ste cartridge on its side 3 Clean the laser lenses a Remove the cleaning rod from inside of the printer b Insert the cleaning rod into one of the four cleaning holes until it stops then move the rod in and out to the full extent two more times 176 Xerox VersaLink C405 Color Multifunction Printer User Guide Maintenance ...

Page 177: ...cation 4 Insert the waste cartridge Note If the waste cartridge does not fit into place properly ensure that the cleaning rod is inserted fully a To lock the waste cartridge rotate the waste cartridge lock lever 90 degrees clockwise Xerox VersaLink C405 Color Multifunction Printer User Guide 177 Maintenance ...

Page 178: ... If the print or color density is too light missing or the background is foggy clean the density sensor To clean the color toner density sensor 1 Power off the printer 2 Push down on the rear door release and pull open the door 3 Remove the waste cartridge 178 Xerox VersaLink C405 Color Multifunction Printer User Guide Maintenance ...

Page 179: ...a Open the right side door b To unlock the waste cartridge rotate the waste cartridge lever 90 degrees counterclockwise Xerox VersaLink C405 Color Multifunction Printer User Guide 179 Maintenance ...

Page 180: ...to spill toner when handling the waste cartridge After removing the waste cartridge do not touch the area shown in the illustration d Place the removed waste cartridge on a level surface Caution To avoid toner spills or malfunction do not lay the waste cartridge on its side 180 Xerox VersaLink C405 Color Multifunction Printer User Guide Maintenance ...

Page 181: ...he transfer belt then pull to remove it from the printer c At the rear of the printer use a dry cotton swab to clean the color toner density sensor d At the front of the printer reinsert the transfer belt into the printer Xerox VersaLink C405 Color Multifunction Printer User Guide 181 Maintenance ...

Page 182: ...e waste cartridge does not fit into place properly ensure that the cleaning rod is inserted fully a To lock the waste cartridge rotate the waste cartridge lock lever 90 degrees clockwise 182 Xerox VersaLink C405 Color Multifunction Printer User Guide Maintenance ...

Page 183: ...b Close the right side door 6 Close the rear door Xerox VersaLink C405 Color Multifunction Printer User Guide 183 Maintenance ...

Page 184: ...e Home button P Pe er rf fo or rm miin ng g a a C Co ollo or r C Ca alliib br ra at tiio on n 1 At the printer control panel press the Home button 2 Touch Device Support Color Calibration 3 To select a screen to use for your calibration touch Screen Type then select an option To optimize color tones for copy jobs touch Copy Job To optimize color tones for Standard print quality print jobs touch Pr...

Page 185: ...ace the top bottom left and right margins exactly where you want You can specify the image position on both the front and back sides of the paper for each installed paper tray V Ve er riif fy yiin ng g P Pa ap pe er r R Re eg giis st tr ra at tiio on n 1 At the printer control panel press the Home button 2 Log in as administrator For details refer to the System Administrator Guide at www xerox com...

Page 186: ...m office VLC405docs 3 Touch Device Support Image Position 4 To adjust registration select the source paper tray a Touch Paper Supply b Touch the desired tray 5 Using the chart printed in Verifying Paper Registration select the side for registration a For adjusting Side 1 touch Adjusted Side then touch Side 1 b For adjusting Side 2 touch Adjusted Side then touch Side 2 6 To adjust the registration ...

Page 187: ...l values repeat the previous steps 9 Print another sample page then repeat the process until you complete the registration corrections 10 To return to the Home screen press the Home button Xerox VersaLink C405 Color Multifunction Printer User Guide 187 Maintenance ...

Page 188: ...t te em ms s Routine maintenance items are printer parts that have a limited life and require periodic replacement Replacements can be parts or kits Routine maintenance items are typically customer replaceable parts Note Each routine maintenance item includes installation instructions Routine maintenance items for this printer include the following Drum Cartridge Kit Waste Cartridge Maintenance Ki...

Page 189: ... Information Pages 3 Touch Supplies Usage Report 4 To return to the Home screen press the Home button T To on ne er r C Ca ar rt tr riid dg ge es s G Ge en ne er ra all P Pr re ec ca au ut tiio on ns s WARNING When replacing a toner cartridge be careful not to spill the toner If any toner spills avoid contact with clothes skin eyes and mouth Do not inhale the toner dust Keep toner cartridges out o...

Page 190: ...ridge Out of Toner The toner cartridge is empty Replace the toner cartridge with a new one R Re ec cy yc clliin ng g S Su up pp plliie es s For more information on the Xerox supplies recycling program go to www xerox com recycling 190 Xerox VersaLink C405 Color Multifunction Printer User Guide Maintenance ...

Page 191: ...tion refer to the System Administrator Guide at www xerox com office VLC405docs To view the billing information for your printer 1 At the printer control panel press the Home button 2 Touch Device Billing Usage 3 To view more details touch Usage Counters then select an option 4 After viewing the usage readings to return to the Home screen press the Home button P Pr riin nt tiin ng g t th he e B Bi...

Page 192: ...are not fixed to the printer securely they can fall to the ground and cause injury Follow these instructions when moving the printer 1 Power off the printer then disconnect the power cord and other cables from the back of the printer WARNING To prevent electric shock never touch the power plug with wet hands When removing the power cord ensure that you pull the plug and not the cord Pulling the co...

Page 193: ...d toner cartridges to prevent toner from spilling Caution Failure to repackage the printer properly for shipment can result in damage not covered by the Xerox Warranty Service Agreement or Total Satisfaction Guarantee The Xerox Warranty Service Agreement or Total Satisfaction Guarantee do not cover damage to the printer caused by improper moving After moving the printer 1 Reinstall any parts that ...

Page 194: ...194 Xerox VersaLink C405 Color Multifunction Printer User Guide Maintenance ...

Page 195: ...C405 Color Multifunction Printer User Guide 195 8 Troubleshooting This chapter contains General Troubleshooting 196 Paper Jams 201 Print Quality Problems 216 Copy and Scan Problems 223 Fax Problems 224 Getting Help 226 ...

Page 196: ... outlet connected to the printer Plug another electrical appliance into the outlet then check if it operates properly Try a different outlet The printer is connected to an outlet with a voltage or frequency that does not match the printer specifications Use a power source with the specifications listed in the Electrical Specifications P Pr riin nt te er r R Re es se et ts s o or r P Po ow we er rs...

Page 197: ...t paper in the appropriate tray At the printer control panel specify the correct paper size type and color The paper settings for the print job do not match any paper loaded in the paper trays at the printer From the print driver select a paper tray containing the correct paper A toner cartridge is empty Replace the empty toner cartridge No control panel indicators are lighted Power off the printe...

Page 198: ...ter is installed and properly configured For more information refer to Connecting to a Wired Network P Pr riin nt tiin ng g T Ta ak ke es s T To oo o L Lo on ng g Probable Causes Solutions The printer is set to a slower printing mode For example the printer could be set to print on Heavyweight paper It takes more time to print on certain types of special paper Ensure that the paper type is set pro...

Page 199: ...w xerox com office VLC405support Note To have the print driver select the tray set the tray used as the paper source to Auto Selection Enabled A Au ut to om ma at tiic c 2 2 S Siid de ed d P Pr riin nt tiin ng g P Pr ro ob blle em ms s Probable Causes Solutions Unsupported or incorrect paper Ensure that you are using a supported paper size and weight for 2 sided printing Envelopes cardstock and la...

Page 200: ...the table or shelf on which it is located If the paper lift plate at the back of the tray is not locked down replace the tray C Co on nd de en ns sa at tiio on n h ha as s F Fo or rm me ed d I In ns siid de e t th he e P Pr riin nt te er r Moisture can condense inside a printer where the humidity is above 85 or when a cold printer is located in a warm room Condensation can form in a printer after ...

Page 201: ...can permanently damage the printer The following illustration shows where paper jams can occur along the paper path 1 Tray 2 2 Single Pass Duplex Automatic Document FeederFuser 3 Fuser 4 Bypass Tray 5 Tray 1 M Miin niim miiz ziin ng g P Pa ap pe er r J Ja am ms s The printer is designed to function with minimal paper jams using Xerox supported paper Other paper types can cause jams If supported pa...

Page 202: ...A guide that is not properly adjusted can cause poor print quality misfeeds skewed prints and printer damage After loading the tray at the control panel select the correct paper type and size When printing select the correct type and size in the print driver Store paper in a dry location Avoid the following Polyester coated paper that is designed especially for inkjet printers Paper that is folded...

Page 203: ...paper is jammed in the Single Pass Duplex Automatic Document Feeder open the Document Cover then remove any jammed paper 3 Close the Document Cover then reload the document in the Single Pass Duplex Automatic Document Feeder To prevent paper jams Do not load original documents above the MAX fill line Adjust the paper guides so that they fit against the paper Use supported paper only For details re...

Page 204: ...lve the error that appears on the control panel clear all paper from the paper path 1 Remove any paper from the Bypass Tray 2 Grasp both sides of the Bypass Tray then pull it straight out of the printer 3 Pull out Tray 1 until it stops 204 Xerox VersaLink C405 Color Multifunction Printer User Guide Troubleshooting ...

Page 205: ...inter 5 Remove the jammed paper 6 Insert Tray 1 into the printer then push it in all the way Note If the tray is extended for legal size paper the tray protrudes when it is inserted into the printer Xerox VersaLink C405 Color Multifunction Printer User Guide 205 Troubleshooting ...

Page 206: ...ct a new setting When finished touch OK 9 To return to the Home screen press the Home button C Clle ea ar riin ng g P Pa ap pe er r J Ja am ms s f fr ro om m t th he e T Tr ra ay y 1 1 A Ar re ea a To resolve the error that appears on the control panel clear all paper from the paper path 1 Remove any paper from the Bypass Tray 2 Grasp both sides of the Bypass Tray then pull it straight out of the ...

Page 207: ... Tray 1 until it stops 4 To remove the tray lift the front of it slightly then pull it out of the printer 5 Remove the jammed paper Xerox VersaLink C405 Color Multifunction Printer User Guide 207 Troubleshooting ...

Page 208: ... Insert the Bypass Tray completely into the printer 9 When paper trays are set to Fully Adjustable you are prompted to verify or change the paper settings To confirm the same paper size type or color touch OK To select a new paper size type or color touch the current setting then select a new setting When finished touch OK 10 To return to the Home screen press the Home button 208 Xerox VersaLink C...

Page 209: ... control panel clear all paper from the paper path 1 Pull out Tray 2 until it stops 2 To remove the tray lift the front of it slightly then pull it out of the printer 3 Remove any crumpled paper from the tray and any remaining paper jammed at the front of the printer Xerox VersaLink C405 Color Multifunction Printer User Guide 209 Troubleshooting ...

Page 210: ...r trays are set to Fully Adjustable you are prompted to verify or change the paper settings To confirm the same paper size type or color touch OK To select a new paper size type or color touch the current setting select a new setting then touch OK 6 To return to the Home screen press the Home button 210 Xerox VersaLink C405 Color Multifunction Printer User Guide Troubleshooting ...

Page 211: ... appears on the control panel clear all paper from the paper path 1 Push down on the rear door release and pull open the door 2 If paper is jammed in the Fuser raise both green levers to open the Fuser 3 To open the paper guide raise the green handle Xerox VersaLink C405 Color Multifunction Printer User Guide 211 Troubleshooting ...

Page 212: ...per from the back of the printer 5 Close the paper guide on the Fuser 6 Lower the green levers to their original position 7 Close the rear door 212 Xerox VersaLink C405 Color Multifunction Printer User Guide Troubleshooting ...

Page 213: ...clean lint free cloth moistened with water wipe the feed rollers until they are clean For details refer to Cleaning the Printer Tray is loaded with mixed paper Load the tray with only one type and size of paper P Pa ap pe er r M Miis sf fe ee ed ds s Probable Causes Solutions The paper is not correctly positioned in the tray Remove the misfed paper and reposition it properly in the tray Adjust the...

Page 214: ...urled or pulled away from the backing sheet Envelopes are loaded incorrectly You can print envelopes from the Bypass Tray or Tray 1 For more information refer to Envelopes Envelopes are wrinkling The heat and pressure of the laser printing process can cause wrinkling Use supported envelopes For more information refer to Guidelines for Printing Envelopes Note When you load envelopes long edge feed ...

Page 215: ...thickness or type For more information refer to Supported Paper Types and Weights for Automatic 2 Sided Printing Paper is loaded in the wrong tray Ensure that paper is loaded into the correct tray For more information refer to Supported Paper Tray is loaded with mixed paper Load the tray with only one type and size of paper Xerox VersaLink C405 Color Multifunction Printer User Guide 215 Troublesho...

Page 216: ...s are used Composite black is the default setting on most printers C Co on nt tr ro olllliin ng g P Pr riin nt t Q Qu ua alliit ty y Various factors can affect the quality of the output of your printer For consistent and optimum print quality use paper designed for your printer and correctly set the Print Quality Mode and Color Adjustments Follow the guidelines in this section to maintain optimum ...

Page 217: ...or more information refer to Paper Storage Guidelines S So ollv viin ng g P Pr riin nt t Q Qu ua alliit ty y P Pr ro ob blle em ms s When the print quality is poor select the closest symptom from the following table and refer to the corresponding solution to correct the problem You can also print a Demonstration Print page to more precisely determine the print quality problem For details refer to ...

Page 218: ...or details refer to Supported Paper The paper type is heavier or thicker than the paper type selection Ensure that the proper paper is loaded in the paper tray Choose a heavier paper type at the control panel and in the print driver Use a lighter paper or paper type The bias transfer voltage is not properly adjusted for the paper type Verify that the paper types set in the control panel and the pr...

Page 219: ...orted Paper There is debris on the rollers Wipe the feed rollers with a clean damp cloth to remove debris from the rollers Note Do not touch the transfer roller or the exposed end of the transfer belt Fingerprints can cause print quality issues The toner cartridges are not Xerox toner cartridges Ensure that the toner cartridges meet specifications and replace them if necessary For details refer to...

Page 220: ...sary For details refer to Consumables The paper is impeded in the paper path Remove any paper or debris from the paper path Ensure that the trays are pushed in all the way Ensure that the rear cover is closed and locked Condensation inside the printer causes partial blanks or creased paper Power on the printer and leave it on for at least one hour to get rid of the condensation For assistance go t...

Page 221: ...e or lines running through all colors Paper or debris is dragging the bottom of the transfer belt Remove the paper or debris from the printer For assistance go to the Xerox Support website at www xerox com office VLC405support Slanted printing The paper guides in the trays are not set correctly Reset the paper tray guides For details refer to Loading Paper Xerox VersaLink C405 Color Multifunction ...

Page 222: ...1 Print the Repeating Defects pages At the control panel touch Device Support Support Pages Repeating Defects 2 To determine the cause measure the distance between the print defects 28 mm 1 1 in Drum Cartridge 53 mm 2 1 in Drum Cartridge 75 mm 3 0 in Drum Cartridge 82 mm 3 2 in Fuser 95 mm 3 7 in Fuser 25 mm 1 0 in Transfer Belt 48 mm 1 9 in Transfer Belt 57 mm 2 2 in Transfer Belt 57 mm 2 2 in Tr...

Page 223: ...efer to Cleaning the Scanner Spots present in copies made from the document glass There is debris on the document glass When scanning the debris creates a spot on the image Clean all glass surfaces with a lint free cloth Image is too light or too dark Adjust the lighten darken setting Colors are inaccurate Adjust color settings and confirm that the correct Original Type is set Perform the Scan Col...

Page 224: ...ment correctly The document glass is dirty Clean the document glass The text in the document is too light Adjust the resolution There is a problem with the telephone connection Verify that the telephone line is working then send the fax again There is a problem with the fax machine of the caller Make a copy to verify that your printer is operating correctly If the copy was printed correctly have t...

Page 225: ... existing job to complete This increases available memory The received fax size is reduced The paper supply in the printer does not match the document size sent Confirm the original size of the documents Documents could be reduced based on the available paper supply in the printer Faxes cannot be received automatically The printer is set to receive faxes manually Set the printer to automatic recep...

Page 226: ...These reports include the Demonstration Print page and the Error History report that can assist you in troubleshooting certain problems The Demonstration Print page prints an image to show print quality You can use this page to troubleshoot print quality issues with the printer The Error History report prints information on the most recent printer errors For more information refer to Printing Info...

Page 227: ... or rm ma at tiio on n a ab bo ou ut t Y Yo ou ur r P Pr riin nt te er r To obtain more information about your printer refer to More Information Xerox VersaLink C405 Color Multifunction Printer User Guide 227 Troubleshooting ...

Page 228: ...228 Xerox VersaLink C405 Color Multifunction Printer User Guide Troubleshooting ...

Page 229: ...ifunction Printer User Guide 229 A Specifications This appendix contains Printer Configurations and Options 230 Physical Specifications 232 Environmental Specifications 236 Electrical Specifications 237 Performance Specifications 238 ...

Page 230: ...dard mode 600 x 600 x 1 bit dpi Enhanced mode 600 x 600 x 8 bit dpi Paper Capacity Bypass Tray Tray 1 Optional 550 Sheet Feeder Output Tray 150 sheets 550 sheets 550 sheets 250 sheets Maximum print size Legal 216 x 356 mm 8 5 x 14 in 2 Sided Printing Up to 163 g m from any tray Copy Speed 1 sided copy 2 sided copy 36 copies per minute for color 36 for black and white 24 copies per minute for color...

Page 231: ...LCD touch screen with home and power wake buttons Connectivity 2 x USB 2 0 Type A USB 3 0 Type B Ethernet 10BASE T 100BASE TX 1000BASE T Wireless network connectivity with an IEEE802 11 n g b compliant Wireless Network Adapter optional Near Field Communication NFC AirPrint Mopria Remote Access Embedded Web Server O Op pt tiio on ns s a an nd d U Up pg gr ra ad de es s Wireless network adapter 320 ...

Page 232: ...ion with Optional 550 Sheet Feeder Width 432 mm 17 in 432 mm 17 in Depth 540 mm 21 3 in 540 mm 21 3 in Height 599 mm 23 6 in 737 mm 29 in Weight 32 7 kg 72 lbs 35 25 kg 77 7 lbs S St ta an nd da ar rd d C Co on nf fiig gu ur ra at tiio on n 232 Xerox VersaLink C405 Color Multifunction Printer User Guide Specifications ...

Page 233: ...o ot ta all S Sp pa ac ce e R Re eq qu uiir re em me en nt ts s Standard Configuration Configuration with Optional 550 Sheet Feeder Width 932 mm 36 7 in 932 mm 36 7 in Depth 1540 mm 60 6 in 1540 mm 60 6 in Height 919 mm 36 2 in 1014 mm 39 9 in Xerox VersaLink C405 Color Multifunction Printer User Guide 233 Specifications ...

Page 234: ...eq qu uiir re em me en nt ts s C Clle ea ar ra an nc ce e R Re eq qu uiir re em me en nt ts s f fo or r B Ba as se e C Co on nf fiig gu ur ra at tiio on n 234 Xerox VersaLink C405 Color Multifunction Printer User Guide Specifications ...

Page 235: ... ar ra an nc ce e R Re eq qu uiir re em me en nt ts s f fo or r O Op pt tiio on na all 5 55 50 0 S Sh he ee et t F Fe ee ed de er r Xerox VersaLink C405 Color Multifunction Printer User Guide 235 Specifications ...

Page 236: ...midity Range 10 85 Optimal Humidity Range 20 70 relative humidity at 28 C 82 F Note Under extreme environmental conditions such as 10 C and 85 relative humidity printing defects can occur due to condensation inside the printer E Elle ev va at tiio on n For optimum performance use the printer at elevations below 3100 m 10 170 ft 236 Xerox VersaLink C405 Color Multifunction Printer User Guide Specif...

Page 237: ...w we er r C Co on ns su um mp pt tiio on n Sleep mode 4 W Low Power mode 19 5 W Standby 82 W Continuous printing 705 W R Re ec cy yc clliin ng g S Su up pp plliie es s If you want to return used supplies for recycling follow the instructions included with the new supplies If the instructions or shipping label are not available for more information go to www xerox com recycling Xerox VersaLink C405...

Page 238: ...lack and white printing Several factors affect print speed Print mode The fastest print mode is Standard Paper size Letter 8 5 x 11 in prints slightly faster than A4 210 x 297 mm Larger sizes reduce print speeds Paper type and weights For faster printing use paper weights of 105g m or less Maximum Print Speeds 1 sided printing 36 ppm on Letter sized paper and 35 ppm on A4 paper 2 sided printing 24...

Page 239: ... C405 Color Multifunction Printer User Guide 239 B Regulatory Information This appendix contains Basic Regulations 240 Copy Regulations 245 Fax Regulations 248 Safety Certification 252 Material Safety Data Sheets 253 ...

Page 240: ...r relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Changes or modifications to this equipment not approved by Xerox can void the authority of the user to operate this equipment WARNING To ...

Page 241: ...rgy efficiency In scope products are Household and Office equipment that meet the following criteria Standard monochrome format products with a maximum speed less than 66 A4 images per minute Standard color format products with a maximum speed less than 51 A4 images per minute Environmental Benefits of Duplex Printing Most Xerox products have duplex printing also known as 2 sided printing capabili...

Page 242: ...r mode then to Sleep mode In these modes to enable reduced power consumption only essential functions remain active The device takes longer to produce the first print after it exits the Power Saver modes than it takes to print in Ready mode This delay is the result of the system waking up and is typical of most imaging devices on the market To save power you can enable Auto Power Off mode on your ...

Page 243: ...ental impacts EcoLogo is a voluntary multi attribute and lifecycle based environmental certification This certification indicates that a product has undergone rigorous scientific testing exhaustive auditing or both to prove its compliance with stringent third party environmental performance standards G Ge er rm ma an ny y G Ge er rm ma an ny y B Bllu ue e A An ng ge ell RAL the German Institute fo...

Page 244: ...uirements specified in FCC Part 15 Industry Canada RSS 210 and European Council Directive 2014 53 EU Radio Frequency RF output power of this device will not exceed 20 dBm in either frequency band Operation of this device is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may...

Page 245: ...s may be done provided the reproduction of the document is performed for lawful purposes Postage Stamps canceled or uncanceled For philatelic purposes Postage Stamps may be photographed provided the reproduction is in black and white and is less than 75 or more than 150 of the linear dimensions of the original Postal Money Orders Bills Checks or Drafts of money drawn by or upon authorized officers...

Page 246: ...e information about these provisions contact the Copyright Office Library of Congress Washington D C 20559 Ask for Circular R21 C Ca an na ad da a Parliament by stature has forbidden the reproduction of the following subjects under certain circumstances Penalties of fine or imprisonment may be imposed on those guilty of making such reproductions Current bank notes or current paper money Obligation...

Page 247: ...no liability is assumed for its completeness or accuracy In case of doubt consult your solicitor O Ot th he er r C Co ou un nt tr riie es s Copying certain documents may be illegal in your country Penalties of fine or imprisonment may be imposed on those found guilty of making such reproductions Currency notes Bank notes and checks Bank and government bonds and securities Passports and identificat...

Page 248: ...s adopted by the ACTA A compliant telephone cord and modular plug is provided with this product It connects to a compatible modular jack that is also compliant See installation instructions for details You can safely connect the printer to the following standard modular jack USOC RJ 11C using the compliant telephone line cord with modular plugs provided with the installation kit See installation i...

Page 249: ... public utility commission public service commission or corporation commission for information Your office could have specially wired alarm equipment connected to the telephone line Make sure that the installation of this Xerox equipment does not disable your alarm equipment If you have questions about what could disable alarm equipment consult your Telephone Company or a qualified installer C Ca ...

Page 250: ...echtenstein Slovenia Finland Lithuania Spain France Luxembourg Sweden Germany Malta United Kingdom If you have problems with your product contact your local Xerox representative This product can be configured to be compatible with other country networks Before reconnecting the device to a network in another country contact your Xerox representative for assistance Note Although this product can use...

Page 251: ...cause a false answer condition If you encounter such problems do not contact the Telecom Faults Service 6 DTMF tones dialing is the preferred method because it is faster than pulse decadic dialing and is readily available on almost all New Zealand telephone exchanges WARNING No 111 or other calls can be made from this device during a mains power failure 7 This equipment may not provide for the eff...

Page 252: ...nderwriters Laboratories Inc US Canada UL 60950 1 2nd Edition 2014 10 14 CAN CSA C22 2 No 60950 1 07 2nd Edition 2014 10 Underwriters Laboratories Inc Europe IEC 60950 1 2005 A1 2009 A2 2013 EN 60950 1 2006 A11 2009 A1 2010 A12 2011 A2 2013 252 Xerox VersaLink C405 Color Multifunction Printer User Guide Regulatory Information ...

Page 253: ...g your printer go to North America www xerox com msds European Union www xerox com environment_europe For the Customer Support Center phone numbers go to www xerox com office worldcontacts Xerox VersaLink C405 Color Multifunction Printer User Guide 253 Regulatory Information ...

Page 254: ...254 Xerox VersaLink C405 Color Multifunction Printer User Guide Regulatory Information ...

Page 255: ...Xerox VersaLink C405 Color Multifunction Printer User Guide 255 C Recycling and Disposal This appendix contains All Countries 256 North America 257 European Union 258 Other Countries 260 ...

Page 256: ...ly consistent with global regulations applicable at the time that the product was placed on the market For recycling and disposal information contact your local authorities Perchlorate Material This product may contain one or more Perchlorate containing devices such as batteries Special handling may apply For more information go to www dtsc ca gov hazardouswaste perchlorate 256 Xerox VersaLink C40...

Page 257: ...0 ASK XEROX to determine if this Xerox product is part of the program For more information about Xerox environmental programs visit www xerox com environment or for recycling and disposal information contact your local authorities Xerox VersaLink C405 Color Multifunction Printer User Guide 257 Recycling and Disposal ...

Page 258: ...ge Please contact your local disposal authority for information In some member states when you purchase new equipment your local retailer may be required to take back your old equipment free of charge Please ask your retailer for information P Pr ro of fe es ss siio on na all B Bu us siin ne es ss s E En nv viir ro on nm me en nt t Application of this symbol on your equipment is confirmation that ...

Page 259: ... waste disposal service or the point of sale where you purchased the items Penalties may be applicable for incorrect disposal of this waste in accordance with national legislation B Bu us siin ne es ss s U Us se er rs s iin n t th he e E Eu ur ro op pe ea an n U Un niio on n If you wish to discard electrical and electronic equipment please contact your dealer or supplier for further information D ...

Page 260: ...Other Countries Please contact your local waste management authority to request disposal guidance 260 Xerox VersaLink C405 Color Multifunction Printer User Guide Recycling and Disposal ...

Page 261: ...Xerox VersaLink C405 Color Multifunction Printer User Guide 261 D Apps Features ...

Page 262: ...w and black before printing your copy Color Effects For a color original document you can adjust the color of the copy using preset color effects For example you can adjust colors to be brighter or cooler Saturation Saturation allows you to adjust the color strength and the amount of gray in the color 2 Sided and 2 Sided Scanning You can use the 2 Sided options to set the device to scan one or bot...

Page 263: ...6 1 2 3 4 5 6 1 2 3 4 5 6 Reduce Enlarge You can reduce the image to as little as 25 of its original size or enlarge it as much as 400 Original Type The printer optimizes the image quality of the copies based on the type of images in the original document and how the original image was created Lighten Darken Use the Lighten Darken slider to make the output image or print lighter or darker Sharpnes...

Page 264: ...uce the desired output Image Shift Image Shift allows you to modify the location of the image on the page You can shift the printed image along the X and Y axes of each sheet of paper Auto Background Suppression Use the Auto Background Suppression setting to reduce the sensitivity of the printer to variations in light background colors Edge Erase You can erase content from the edges of your images...

Page 265: ...a different tray The cover can be blank or printed Note This function is available only on printers with an optional Productivity Kit installed Annotations You can add Annotations such as page numbers and the date to your copies Note This function is available only on printers with an optional Productivity Kit installed Booklet Creation The Booklet Creation feature prints two pages on each side of...

Page 266: ...ultiple copies This feature is useful for complex or high volume jobs After you print and inspect the test copy you can choose to print or cancel the remaining copies Quantity Use this option to enter the number of required ID card copies Preview Use this option to view a sample of the scanned images You can use Preview to continue scanning and adding pages to a job Resolution Resolution determine...

Page 267: ...o an email From Use the From option to specify the originator of the email Reply To Use the Reply To option to include an email address you want the recipient to reply to This option is useful if you want the recipient to reply to your email address rather than to the device Note The system administrator can preset this option Message Use Message to enter information to accompany the email File Fo...

Page 268: ...Book Faxing feature to scan images from books magazines or other bound documents for faxing Starting Rate Select the highest starting rate to transmit the fax unless the destination for the fax you are sending has special requirements Cover Sheet You can use the Cover Sheet option to add an introduction page to the beginning of your fax You can add a short comment to the cover sheet and To and Fro...

Page 269: ...u can delay the sending of your fax job for up to 24 hours Priority Send Use Priority Send to identify urgent faxes Priority faxes are sent first Manual Send You can use the Manual Send feature to enable the fax modem speaker temporarily This feature is helpful to dial international numbers or to use phone systems that require you to wait for a specific audio tone Polling Polling allows you to ret...

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