03/2003
1-5
8850/ 510DP
Print Defect Isolation Procedure, Workstation
Service Call Procedures
Print Defect Isolation Procedure
Procedure
1.
Go to
0955 in Section 6 of this service manual. Select option 5 (600 mm
print length on 36 inch wide paper) and make an internal test print.
2.
If the defect is still present, go to
Print Quality Initialization Procedure
in Section 3 of this
service manual.
3.
Go to
Workstation Checkout Procedure
Workstation Checkout Procedure
Initial Actions
1.
Ensure that all connectors are seated correctly at the Controller.
2.
Ensure that the SCSI cable from the Scanner is securely connected to the scanner con-
nector on the Controller.
3.
Print out a Configuration Test Print which will provide troubleshooting information that will
be used later. Ensure that the communication parameters are set correctly.
Procedure
NOTE: Do each of the steps in sequence, unless directed otherwise.
1.
Ask the customer to print a different file from the workstation. If the file prints OK, then the
original file might be corrupt.
2.
If the workstation is connected to a network, go to step 3. Otherwise, go to step 5.
3.
Ask the customer to obtain the IP address of another device on the network. Ask the cus-
tomer to go to the DOS prompt and to use the PING function to test the connection to the
other device. If the PING test is successful, then go to step 4. Otherwise, notify the cus-
tomer that there seems to be a network problem.
4.
Obtain the IP address for the Controller from the Configuration Test Print. Ask the Cus-
tomer to use the PING function to test the connection to the Controller. if the test is suc-
cessful, then go to step 5. Otherwise, go to FRU (Field Replaceable Unit) Test in Section
2 of the Controller Service Manual.
5.
Connect the laptop computer to the parallel port on the Controller. Open the Document
Submission Tool. Insert the test file disk in the laptop. Send a test file to the Printer. If the
defect is present, go to the FRU (Field Replaceable Unit) Test in Section 2 of the Control-
ler Service Manual. Otherwise, ask the customer to reload the print drivers. If the problem
still exists, there could be a defective cable.
Summary of Contents for Synergix 8850
Page 1: ...03 2003 1 8850 510DP Transmittal Page Transmittal Page 3...
Page 2: ...03 2003 2 8850 510DP Transmittal Page...
Page 5: ...03 2003 1 8850 510DP Title Pages Title Pages...
Page 6: ...03 2003 2 8850 510DP Title Pages...
Page 8: ......
Page 10: ...03 2003 2 8850 510DP Introduction...
Page 16: ...03 2003 viii 8850 510DP Introduction...
Page 18: ...03 2003 1 2 8850 510DP Service Call Procedures...
Page 34: ...03 2003 1 18 8850 510DP Callback System Checkout Final Action Service Call Procedures...
Page 36: ...03 2003 2 2 8850 510DP Status Indicator RAPs...
Page 54: ...03 2003 2 20 8850 510DP Generic Sensor RAP Generic Switch RAP Status Indicator RAPs...
Page 56: ...03 2003 3 2 8850 510DP Print Quality...
Page 76: ...03 2003 3 22 8850 510DP PQ 22 PQ 23 Print Quality...
Page 78: ...03 2003 4 2 8850 510DP Repairs and Adjustments...
Page 100: ...03 2003 4 24 8850 510DP REP 7 14 Repairs and Adjustments...
Page 186: ...03 2003 4 110 8850 510DP REP 9 25 Repairs and Adjustments...
Page 214: ...03 2003 4 138 8850 510DP REP 10 11 Repairs and Adjustments...
Page 218: ...03 2003 4 142 8850 510DP REP 14 1 Repairs and Adjustments...
Page 234: ...03 2003 4 158 8850 510DP ADJ 10 3 Repairs and Adjustments...
Page 236: ...03 2003 5 2 8850 510DP Parts Lists...
Page 242: ...03 2003 5 8 8850 510DP Parts Lists Intentionally left blank...
Page 286: ...03 2003 5 52 8850 510DP Part Number Index Parts Lists...
Page 288: ...03 2003 6 2 8850 510DP General Procedures...
Page 304: ...03 2003 6 18 8850 510DP GP 9 General Procedures...
Page 336: ...03 2003 6 50 8850 510DP SPS 510dp Change Tag Information General Procedures...
Page 338: ...03 2003 7 2 8850 510DP Wiring Data...
Page 340: ...03 2003 7 4 8850 510DP Level 1 BSD Wiring Data Level 1 BSD...
Page 341: ...03 2003 7 5 8850 510DP Level 1 BSD Wiring Data BSD 8 1...
Page 342: ...03 2003 7 6 8850 510DP Level 1 BSD Wiring Data...
Page 343: ...03 2003 7 7 8850 510DP Level 1 BSD Wiring Data...
Page 344: ...03 2003 7 8 8850 510DP BSD 1 1 Wiring Data BSD 1 1 Main Power On 50 and 60 HZ...
Page 346: ...03 2003 7 10 8850 510DP BSD 1 2 Wiring Data BSD 1 2 DC Power Generation 1 of 3...
Page 348: ...03 2003 7 12 8850 510DP BSD 1 3 Wiring Data BSD 1 3 Interlock Monitoring 1 OF 4...
Page 349: ...03 2003 7 13 8850 510DP BSD 1 3 Wiring Data 1 3 Interlock Monitoring 2 0F 4...
Page 352: ...03 2003 7 16 8850 510DP BSD 1 4 Wiring Data BSD 1 4 Machine Cooling...
Page 353: ...03 2003 7 17 8850 510DP BSD 2 1 Wiring Data BSD 2 1 Mode Selection...
Page 354: ...03 2003 7 18 8850 510DP BSD 2 1 Wiring Data...
Page 355: ...03 2003 7 19 8850 510DP BSD 3 1 Wiring Data BSD 3 1 Machine Run Control...
Page 356: ...03 2003 7 20 8850 510DP BSD 3 1 Wiring Data...
Page 357: ...03 2003 7 21 8850 510DP BSD 4 1 Wiring Data BSD 4 1 Fuser Heat Roll Drive...
Page 358: ...03 2003 7 22 8850 510DP BSD 4 2 BSD 4 3 Wiring Data BSD 4 2 Developer Drive BSD 4 3 Drum Drive...
Page 359: ...03 2003 7 23 8850 510DP BSD 4 3 Wiring Data...
Page 360: ...03 2003 7 24 8850 510DP BSD 6 1 Wiring Data BSD 6 1 Imaging Right Side...
Page 361: ...03 2003 7 25 8850 510DP BSD 6 1 Wiring Data...
Page 362: ...03 2003 7 26 8850 510DP BSD 6 1 Wiring Data...
Page 363: ...03 2003 7 27 8850 510DP BSD 7 1 Wiring Data BSD 7 1 Media Drive...
Page 364: ...03 2003 7 28 8850 510DP BSD 7 1 Wiring Data...
Page 365: ...03 2003 7 29 8850 510DP BSD 7 2 Wiring Data BSD 7 2 Media Feed Roll 1...
Page 366: ...03 2003 7 30 8850 510DP BSD 7 2 Wiring Data...
Page 367: ...03 2003 7 31 8850 510DP BSD 7 3 Wiring Data BSD 7 3 Media Feed Roll 2...
Page 368: ...03 2003 7 32 8850 510DP BSD 7 3 Wiring Data...
Page 369: ...03 2003 7 33 8850 510DP BSD 7 4 Wiring Data BSD 7 4 Media Feed Roll 3...
Page 370: ...03 2003 7 34 8850 510DP BSD 7 4 Wiring Data...
Page 371: ...03 2003 7 35 8850 510DP BSD 7 5 Wiring Data BSD 7 5 Media Cutting...
Page 372: ...03 2003 7 36 8850 510DP BSD 7 5 Wiring Data...
Page 375: ...03 2003 7 39 8850 510DP BSD 8 2 Wiring Data...
Page 376: ...03 2003 7 40 8850 510DP BSD 8 2 Wiring Data...
Page 377: ...03 2003 7 41 8850 510DP BSD 8 2 Wiring Data...
Page 379: ...03 2003 7 43 8850 510DP BSD 8 3 Wiring Data Figure 2 Print Transportation 2 of 2...
Page 380: ...03 2003 7 44 8850 510DP BSD 9 1 Wiring Data BSD 9 1 Charging Figure 1 Charging 1 of 2...
Page 381: ...03 2003 7 45 8850 510DP BSD 9 1 Wiring Data Figure 2 Charging 2 of 3...
Page 382: ...03 2003 7 46 8850 510DP BSD 9 1 Wiring Data Figure 3 Charging 3 of 3...
Page 383: ...03 2003 7 47 8850 510DP BSD 9 2 Wiring Data BSD 9 2 Exposure Figure 1 Exposure 1 of 1...
Page 384: ...03 2003 7 48 8850 510DP BSD 9 3 Wiring Data BSD 9 3 Development Figure 1 Development 1 of 4...
Page 385: ...03 2003 7 49 8850 510DP BSD 9 3 Wiring Data Figure 2 Development 2 of 4...
Page 386: ...03 2003 7 50 8850 510DP BSD 9 3 Wiring Data Figure 3 Development 3 of 4...
Page 387: ...03 2003 7 51 8850 510DP BSD 9 3 Wiring Data Figure 4 Development 4 of 4...
Page 389: ...03 2003 7 53 8850 510DP BSD 9 4 Wiring Data Figure 2 Image Transfer and Media Stripping 2 of 2...
Page 391: ...03 2003 7 55 8850 510DP BSD 9 5 Wiring Data Figure 2 Drum Cleaning 2 of 2...
Page 393: ...03 2003 7 57 8850 510DP BSD 9 6 Wiring Data Figure 2 Drum Discharging 2 of 2...
Page 395: ...03 2003 7 59 8850 510DP BSD 9 7 Wiring Data Figure 2 Toner Developer Dispense 2 of 3...
Page 396: ...03 2003 7 60 8850 510DP BSD 9 7 Wiring Data Figure 3 Toner Developer Dispense 3 of 3...
Page 397: ...03 2003 7 61 8850 510DP BSD 9 8 Wiring Data BSD 9 8 Corotron and Developer Bias Power...
Page 398: ...03 2003 7 62 8850 510DP BSD 9 8 Wiring Data...
Page 399: ...03 2003 7 63 8850 510DP BSD 10 1 Wiring Data BSD 10 1 Fuser Heat Figure 1 Fuser Heat 1 of 3...
Page 400: ...03 2003 7 64 8850 510DP BSD 10 1 Wiring Data Figure 2 Fuser Heat 2 of 3...
Page 401: ...03 2003 7 65 8850 510DP BSD 10 1 Wiring Data Figure 3 Fuser Heat 3 of 3...
Page 402: ...03 2003 7 66 8850 510DP BSD 10 2 Wiring Data BSD 10 2 Fuser Oil Dispensing...
Page 403: ...03 2003 7 67 8850 510DP BSD 10 2 Wiring Data Figure 1 Fuser Oil Dispensing 2 of 2...
Page 404: ...03 2003 7 68 8850 510DP BSD 10 3 Wiring Data BSD 10 3 Fusing and Jam Detection...
Page 405: ...03 2003 7 69 8850 510DP BSD 10 3 Wiring Data...
Page 406: ...03 2003 7 70 8850 510DP BSD 10 3 Wiring Data...
Page 407: ...03 2003 7 71 8850 510DP BSD 10 3 Wiring Data...
Page 408: ...03 2003 7 72 8850 510DP BSD 10 3 Wiring Data...