Macintosh
Phaser® 5500 Laser Printer
3-34
6.
If you are still unable to print, go to
www.xerox.com/office/support
or access
PhaserSMART
Technical Support through CentreWare IS:
a.
Launch your web browser.
b.
Enter the printer’s IP address in the browser’s
Address
field (http://xxx.xxx.xxx.xxx).
c.
Select
Support
.
d.
Click the
PhaserSMART Diagnostic Tool
link to access PhaserSMART.
Mac OS X, Versions 10.1 and Higher
Perform these steps
only
for Mac OS X, versions 10.1 and higher:
1.
Open the
Network Utility
, then click the
Ping
tab.
2.
Enter the printer’s IP address.
3.
Click
Ping
. If you do
not
get a response, confirm that your TCP/IP settings are correct for
your printer and computer.
4.
For
AppleTalk
, follow the steps below. For
TCP/IP
proceed to Step 5.
a.
From the printer’s front panel, verify that
EtherTalk
is enabled. If it is not, enable it in
the front panel, then reset the printer.
b.
Print the “Configuration Page” and verify that
EtherTalk
is enabled.
c.
From the “Configuration Page”, verify the
Zone
. If you have multiple zones on your
network, verify that your printer appears in the desired zone.
5.
If you are still unable to print, go to
www.xerox.com/office/support
or access
PhaserSMART
Technical Support through CentreWare IS:
a.
Launch your web browser.
b.
Enter the printer’s IP address in the browser’s
Address
field (http://xxx.xxx.xxx.xxx).
c.
Select
Support
.
d.
Click the
PhaserSMART Diagnostic Tool
link to access PhaserSMART.
infoSMART Knowledge Base Documents (English only)
For more information, go to
www.xerox.com/office/5500infoSMART
to view these
documents.
Reference Name
Title
R1015020359
Installing the Printer for an Ethernet (TCP/IP) Connection in Mac OS X
10.2.x.
R1015020365
Installing the Printer for an Ethernet (TCP/IP) Connection in Mac OS X
10.3.1 (and later)
R1002050080
Setting up TCP/IP (DHCP) in Macintosh OS X
R1002049814
Setting up AppleTalk in Macintosh OS X
R1015020363
Installing the Printer for an AppleTalk Connection in Mac OS X 10.3.1 (and
later)
