General Care and Troubleshooting
Xerox Phaser 4600/4620
User Guide
97
Troubleshooting
A variety of situations can affect the quality of your output. For optimal performance, ensure these
guidelines are followed:
•
Do not position the machine in direct sunlight or near a heat source such as a radiator.
•
Avoid sudden changes in the environment surrounding the machine. When a change occurs, allow
the machine at least two hours to adjust to its new environment, depending on the extent of the
change.
•
Follow routine maintenance schedules for cleaning areas such as the control panel and output
tray.
•
Always set the guides in the paper trays to the size of the media in the tray and ensure the correct
size is displayed.
•
Ensure paper debris does not contaminate the machine.
For additional Troubleshooting information, refer to the
System Administrator Guide
.
Fault Clearance
When a fault occurs, the
Error
screen displays a list of the current faults or alerts. When the
Error
screen
is displayed, press
OK
for further information. Follow the instructions in this guide to clear the fault. Any
printed sheets removed will automatically be reprinted once the paper jam is cleared.
To exit the
Error
screen, press the
Back
button until the
Machine Status
screen is displayed. If a fault
has occurred and the
Error
screen is not visible, press the
Back
button to access the
Error
screen.
Pressing the
Back
button repeatedly alternates between the
Machine Status
screen and the
Error
screen.
Tips for Avoiding Paper Jams
By selecting the correct media types, most paper jams can be avoided.
•
Ensure that the adjustable guides are positioned correctly. (See
Loading Paper
on page 56.)
•
Do not overload the tray. Ensure that the paper level is below the paper capacity mark on the
inside of the tray.
•
Do not remove paper from the tray while your machine is printing.
•
Flex, fan, and straighten paper before loading.
•
Do not use creased, damp or highly curled paper.
•
Do not mix paper types in a tray.
•
Use only recommended print media. (See
Media Specifications
on page 62.)
•
Ensure that the recommended side of the print media is facing up for Paper Tray 1 (Bypass) or
facing down for the other trays.
Summary of Contents for Phaser 4600
Page 1: ...Version 1 0 November 2010 Xerox Phaser 4600 4620 User Guide ...
Page 26: ...Getting Started Xerox Phaser 4600 4620 User Guide 26 ...
Page 44: ...Print Xerox Phaser 4600 4620 User Guide 44 ...
Page 54: ...USB Flash Memory Xerox Phaser 4600 4620 User Guide 54 ...
Page 64: ...Paper and Other Media Xerox Phaser 4600 4620 User Guide 64 ...
Page 76: ...CentreWare Internet Services Xerox Phaser 4600 4620 User Guide 76 ...
Page 120: ...General Care and Troubleshooting Xerox Phaser 4600 4620 User Guide 120 ...
Page 128: ...Specifications Xerox Phaser 4600 4620 User Guide 128 ...
Page 138: ...Safety Xerox Phaser 4600 4620 User Guide 138 China RoHS Regulation ...
Page 144: ...Safety Xerox Phaser 4600 4620 User Guide 144 ...