Xerox LightScribe User Manual Download

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Xerox LS Duplicator 79

Error
Code

Error Message

Description & Recommended Solutions

200

Source Disc Empty

Description:

The intended master disc is detected and identified success-
fully, but it is a blank disc .

Possible Solution:

Please double check the master disc to ensure it contains
data .

201

Bad Master

Description:

The master disc is detected but can not be identified within
minutes .

Possible Solution:

Please check the master disc quality for defects or errors .

202

No Targets!

Description:

The blank disc(s) are missing when the job has already
started .

Possible Solution:

Please make sure blank discs are placed in writer trays .

Burner Mixed or Firm-
ware version Mixed

Description:

The model or firmware version of all writers in the duplica-
tor is not the same .

Possible Solution:

This typically happens when you recently replaced a writer
drive . Contact Tech Support .

Error Codes

Typically the duplicator will show an error message and error code if a problem occurs .
Please reference the below diagram for a description of the error codes and the recom-
mend solution:

Summary of Contents for LightScribe

Page 1: ...Disc Duplicator User Guide Version x 10 Xerox LightScribe Disc Duplicator User Guide ...

Page 2: ...part thereof of a copyright disc is strictly prohibited We discourage the use of any such action that gives rise to criminal intent and prosecution The seller of this product is not responsible for any poten tial illegal actions of the user due to activities beyond the scope of the products intended use Copyrights and Trademarks All rights reserved No part of this publication may be re produced in...

Page 3: ...es from Reader when the reader is selected as the source drive 2 22 Make Hard Drive to Disc Copies 2 26 Section 1 Loading Master Disc content into the Hard Drive as a partition image 2 27 Section 2 Selecting the Copy Source to the Hard Drive 2 30 Section 3 Making Copies from an existing partition image of the Hard Drive 2 31 Design and Printing Labels 2 35 Section 1 Design your labels with LightSc...

Page 4: ...ettings 3 54 Chapter 4 Menu Overview 4 55 Appendix A LightScribe Software Setup Instructions 4 67 Appendix B Software Installation Guide for accessing the Hard Drive on a Computer 4 69 Appendix C Creating an ISO DVD CD Image File 4 72 Appendix D Troubleshooting 4 74 Frequently Asked Questions 4 74 Error Code 4 79 ...

Page 5: ...ct safety requirements These include safety agency evaluation and certification and compli ance with electromagnetic regulations and established environmental standards The safety and environment testing and performance of this product have been verified using Xerox materials only Warning Unauthorized alterations which may include the addition of new functions or connection of external devices may...

Page 6: ...may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or...

Page 7: ...lt in poor performance and create a hazardous situation Warning Do not use aerosol cleaners Aerosol cleaners can be explosive or flam mable when used on electromechanical equipment Always exercise care when moving or relocating equipment Always locate the machine on a solid support surface not on plush carpet that has adequate strength to support the weight of the machine Always unplug this equipm...

Page 8: ...t and shall be easily acces sible 3 Use the power cable that is supplied with your machine Do not use an extension cord or remove or modify the power cord plug 4 Plug the power cable directly into a correctly grounded electrical outlet If you are not sure whether or not an outlet is correctly grounded consult an electrician 5 Do not use an adapter to connect any Xerox equipment to an electrical ou...

Page 9: ...rectly grounded power outlet If in doubt have the outlet checked by a qualified electrician Disconnect Device The power cable is the disconnect device for this equipment It is attached to the back of the machine as a plug in device To remove all electrical power from the equipment disconnect the power cable from the electrical outlet Emergency Power Off If any of the following conditions occur tur...

Page 10: ... equipment 3 Use supplies and cleaning materials only as directed in the Operator section of this manual 4 Do not remove covers or guards that are fastened with screws There are no parts behind these covers that you can maintain or service Product Safety Certification This product is certified by the following Agency using the Safety standards listed Agency Standard Underwriters Laboratories Inc U...

Page 11: ...member states related to low voltage equipment 2004 108 EC December 15 2004 Council Directive 2004 108 EC as amended Approximation of the laws of the member states related to electromagnetic compatibility A full declaration of conformity defining the relevant directives and referenced stan dards can be obtained from your Authorized local dealer Warning In order to allow this equipment to operate i...

Page 12: ...or recycling and disposal information contact your local authorities In the United States you may also refer to the Electronic Industries Alliance web site http www eiae org European Union WEEE Directive 2002 96 EC Some equipment may be used in both a domestic household and a professional busi ness application Professional Business Environment Application of this symbol on your equipment is confir...

Page 13: ...ree of charge Please ask you retailer for information Prior to disposal please contact your local dealer or Xerox representative for end of life takeback information Xerox EH S Contact Information Contact Information For more information on Environment Health and Safety in relation to this Xerox prod uct and supplies please contact the following customer help lines USA 1 800 828 6571 Canada 1 800 ...

Page 14: ...dition you cannot copy the same formats if the discs have different maximum capacity limitations This means that you cannot copy a single layer DVD onto a double dual layer DVD or vice versa The recordable blanks must be the same format and maximum capacity as the master disc you intend to duplicate 2 Temperature Warning If the duplicator was stored in a location where the temperature dropped belo...

Page 15: ... your duplicator without performing this function will increase the risk of damaging your duplicator Notice While specific drive manufacturers sizes and part numbers are shown in this manual the market place for drives is constantly changing We install the best drives that are available at the time of manufacture so the actual drives in your system may be different than the ones shown in this manu...

Page 16: ... A LightScribe Software Setup Instructions This section provides an easy walkthrough on how to install the LightScribe software needed to generate the label files Appendix B Software Installation Guide for Accessing the Hard Drive on a Computer This section provides an easy walkthrough on how to install the Drag Drop software that is needed to access the internal hard drive by a PC Appendix C Crea...

Page 17: ... On Off Button Duplicator Ventilation Vents Optical Disc LightScribe Label Writers Ventilation Fans Optical Disc Reader Power Supply Fan Eject Button Keypad LCD Screen Power Volt age Switch 110v 220v not available on all models Power Supply On Off Switch not available on all models USB Connec tion Figure 1 1 Duplicator Controls and Display 12 13 7 1 1 7 3 8 5 9 3 6 2 2 4 11 5 8 9 6 12 11 4 10 Stab...

Page 18: ...Menu Option Scroll Up Down Menu Option Scroll Down Forward Enter OK Execute the function Backward Escape go back to the previous function Shortcut to make a copy Shortcut to make simulation of copying process Shortcut to change the duplication speed Shortcut to change your master reading source ...

Page 19: ...y until U is displayed d Press the button once to move the cursor to the next position e Press the down button repeatedly until N is displayed f Press the button once to move the cursor to the next position g Press the down button repeatedly until 1 is displayed h Press the button repeatedly to move the cursor to OK Then press the button once to submit your selection and proceed to next step The b...

Page 20: ...hen making disc to disc copies Any of the writers One of the writers can also be used as the copy source when mak ing disc to disc copies This option is typically only used when the reader is either bad or unable to read the master disc Since the duplicator has a hard drive installed it will simultaneously load the master disc image into the hard drive while copying from the reader drive to the wr...

Page 21: ...ive 0 1st drive and press to select it If you would like to use one of the Writers as the source use the up or down button to locate Drive 1 or higher and press to select it Once the source has been selected you will be guided to the main menu You should see the following screen Duplicator 2 20 1 Copy Duplicator 2 20 7 Select Source Drive 0 Port x x ASUS DVD RE818A Drive 0 Port x x ASUS DVD RE818A...

Page 22: ... You can choose not to input your desired number of copies if you prefer to copy con tinuously with no interruption It will still count the number of copies you ve made for this job but it will not notify you when to stop To do so simply press button when you see the No Counter on the 2nd line of the screen below Or you can choose to enter the desired number of copies for this job by following the...

Page 23: ...d blank discs in the drive s please allow 5 10 seconds for the duplicator to de tect them After they have been recognized then you shall see the following screen The 7 indicates there are seven discs recognized by the Writer Actual quantity may be different depending on the size of your machine or the number of discs you inserted Preparing 7 Discs Detected Go If either one of the above screens is ...

Page 24: ...ssing Please Wait Copying 4012MB 0 21 10 401MB Copying 4012MB 0 10 401MB Specify Counter No Counter 4012MB indicates the total capac ity of your master disc 0 21 indicates you have a project size of twenty one copies and you have made zero copies thus far 10 indicates the current percent age of the copying progress 401MB indicates the current amount of data that has been copied from the master dis...

Page 25: ... refill the trays with additional blank media to continue making more copies You can also press the button to terminate your project and go back to the main menu If you ve specified a counter value for your project and your project is completed you shall see the following screen Pass 7 Fail 0 7 Waiting for Blanks Pass 21 Fail 0 Job Completed Press OK to Finish If you happen to have any failed disc...

Page 26: ... stored inside the hard drive you can have access to each one easily There is no need to carry your master discs every time you want to make a copy they are all stored inside the duplicator A partition image will be created whenever you begin to load master disc content into the hard drive The number of images the hard drive can hold is determined by the capacity of your hard drive and the size of...

Page 27: ...ur Computer See page 31 for more detail When you turn on your duplicator after it has booted up you should see the following signifying your duplicator is ready Step 1 Use the up or down arrow button to navigate to the Hard Drive Setup menu Step 2 Press button to enter the Hard Drive Setup menu If the current source is not Hard Drive you will see the screen below Please press the button once to pr...

Page 28: ...ate a partition image name for you Screen Shot Auto Gen After selecting an option from 1 of the above 3 choices press the button to submit your selection If you have chosen to create a new parti tion image you should see the following screen after you submit your selection Please refer to the Input Name and Num ber section of Chapter 2 Getting to know your Duplicator on page 19 to enter the desire...

Page 29: ... to continue to the next step Loading 4012MB FUN1 VEF 10 401MB 4012MB indicates the total capacity of your master disc FUN1 VEF indicates the name of the partition image where the data is being loaded into 10 indicates the current percentage of the master disc that has been loaded into the hard drive 401MB indicates the current amount of data that has been copied from the master disc Step 6 Once t...

Page 30: ...s button to enter the Select Source menu and you shall see a screen similar to below Step 3 Use the up or down button to lo cate the Hard Drive and press the button to select it Note If the hard drive has already been pre selected as the source the duplicator will NOT respond to the button Please press the button to go back to the main menu Once the source has been selected you will be guided to t...

Page 31: ...e for your project It allows the duplicator to count the number of copies you ve made and prompt you when the desired number of copies has been made for this job You can choose not to input your desired number of copies if you prefer to copy continuously with no interruption It will still count the number of copies you ve made for this job but it will not notify you when to stop To do so simply pr...

Page 32: ... placed your blank discs into the drives please allow 5 10 seconds for the duplicator to detect them After they have been recognized you shall see the following screen The 7 indicates there are seven discs recognized by the Writer Actual quan tity may differ depending on the size of your machine or the number of discs you inserted Counter Specify Counter Specify Counter OK Preparing Waiting for Bl...

Page 33: ...MB Specify Counter No Counter H indicates you are copying from a hard drive partition image 4012MB indicates the total capac ity of your master disc image 0 21 indicates you have a project size of twenty one copies and you have made zero copies thus far 10 indicates the current percent age of the copying progress 401MB indicates the current amount data that has been copied from the master disc ima...

Page 34: ...additional blank media to continue making more copies You can also press the button to terminate your project and go back to the main menu If you ve specified a counter value for your project and your project is completed you shall see the following screen PASS 7 FAIL 0 7 Waiting for Blanks Pass 21 Fail 0 Job Completed Press OK to Finish You can then press to go back to main menu If you have any f...

Page 35: ... Template Labeler Since we use this software for design and layout purpose please ignore the LightScribe Disc Insertion prompt below by pressing the OK button Step 2 Select Template Choose one of the preinstalled templates or click on Get More Templates to down load additional templates 1 Select the Category filter function to better view and choose a template Note that each template may appear in...

Page 36: ...res into the empty template Step 3 Insert Text and or Pictures Depending on the template chosen you may have the option to modify text box s or picture s For inserting pictures just click on the dedicated area to select the picture you d like to use 4 Use the Zoom button or the scroll wheel of your mouse to size the picture and then drag it to the position where you want it within the selection wi...

Page 37: ...ill be asked for the loca tion the name of the label file s you wish to generate In addition due to the duplica tor display limitation make sure the file name does not contain any foreign characters other than 26 Greek alphabets numerical digits and or some basic symbols like etc Step 6 Create a Label CD Locate the label file s lsi files on your PC Create a Data CD with the label file s via a CD D...

Page 38: ...rive and press the button to select it If you would like to use one of the Writers as the source use the up or down button to lo cate Drive 1 or any other corresponding drives located on the duplicator and press the button to select it Once the source has been selected you will be guided to the Main menu You should see the following screen DUPLICATOR 2 20 1 Copy DUPLICATOR 2 20 9 Select Source Dri...

Page 39: ...inuously with no interruption It will still count the number of copies you ve made for this job but it will not notify you when to stop To do so simply press button when you see the No Counter on the 2nd line of the screen below Or you can choose to enter the desired number of copies for this job by following the simple procedure below a Press the up or down button to the following screen b Then p...

Page 40: ...e duplicator to detect them After they have been recognized then you shall see the following screen The 7 indicates there are seven discs rec ognized by the Writer Actual quantity may differ depending on the size of your ma chine or the number of discs you inserted Preparing Waiting for Master If above screen is displayed for more than 2 minutes after you have inserted your master disc or blank di...

Page 41: ...nts and you have printed zero discs thus far 10 indicates the current percent age of the printing progress 0 indicates you have printed zero discs thus far 10 indicates the current percent age of the printing progress It is normal to see the progress indicator staying at 0 10 and 100 for approximately 30 seconds for CD duplication and up to 1 minute for DVD duplication This is caused by the initia...

Page 42: ...s to continue printing more copies You can also press the button to terminate your project and go back to the main menu If you ve specified a counter value for your project and your project is completed you shall see the following screen PASS 7 FAIL 0 7 Please insert Label Disc Pass 21 Fail 0 Job Completed Press OK to Finish You can then press the to go back to the main menu If you happen to have ...

Page 43: ... between the computer and the duplicator you should be able to open the hard drive on the duplicator in a window on your PC Step 2 The duplicator s hard drive contains the following folders dup This is the folder where you can drop your pre generated ISO CD DVD im age files into label This is the folder where you can drop your pre generated LSI LightScribe label file into system This is the folder...

Page 44: ...ely remove it from your computer Step 5 Now you can go to the Duplicator s Setup menu Step 6 Navigate to USB Connection submenu by pressing the UP or DOWN arrow button Step 7 Press the button to enter the Auto Start setting and you shall see a screen simi lar to the right Step 8 Use the up or down arrow button to change the setting to Off Step 9 Press the button to submit the change Once completed...

Page 45: ...isc Quality If your master disc condition is not good lowering the duplication speed will greatly reduce the failure rates Duplication Quality Overall the lower the speed the higher the quality of your duplicates If you have time it is a good choice to lower the speed to produce the best quality duplicates When you turn on your duplicator after it has booted up you should see the following signify...

Page 46: ... Dual Layer DVD master disc in the Reader Writer Depending on the type of duplication job s and your duplicator restrictions you need to select the correct speed type in order for this setting to take effect To select various speed types you need to press the up or down button to adjust and press the button to submit your selection Step 4 Once you have submitted the desired speed types you should ...

Page 47: ...sked Mix through the Hard Drive This option is available ONLY if your dupli cator has a hard drive installed By mixing an audio CD through the Hard Drive all the tracks you select will be transferred to the Hard Drive Once you ve completed your track selection s you will be instructed to copy them onto a blank 80 min CD R media You can operate this func tion by choosing Edit Track to Hard Drive wh...

Page 48: ...e UP or DOWN arrow to choose how you want to mix your audio tracks either by mixing through the hard drive or directly to blank CD s Then press the button to submit your selection Step 3 Once the Mix Mode selection is submitted you shall see following Preparation screen and the corresponding trays that do not contain disc s in them will automatically be ejected DUPLICATOR 2 20 1 Copy DUPLICATOR 2 ...

Page 49: ...e playtime of each track on this audio CD and press the button to select the track you wish to be mixed Once a track is selected you shall see the symbol on the left of the track number on the 2nd line as shown in the below screen You need to press the button to return to the track selection menu The track selected that caused this error message will be de selected automatically Then you can selec...

Page 50: ... mixing process is completed you will see the following screen When you re finished adding tracks you can choose to finalize the job mark the comple tion by performing the following steps a Press the button when you see Finish Mixing on the 2nd line of the screen like below b Then press the button to submit and you should see the following confirma tion screen c Press the button once to confirm yo...

Page 51: ... complete your mixed copy will be ejected and you shall see the following Press button and you will be directed back to the main menu Example of Mixing Audio Tracks directly to Blank CD For the example below we will mix a new Audio CD from 2 different Audio CD s From CD1 song 2 and song 4 From CD2 song 3 song 4 and song 5 1 Go to menu 10 Mix Audio Tracks 2 Press button 3 Press button Job Completed...

Page 52: ...til you see Insert Next Master on the 2nd line 13 Press button once 14 Insert CD2 15 Press down button until you see Track 3 on the 2nd line Preparing Waiting for Master Total 0 Trk 0m 00s Track 1 4m 31s Total 0 Trk 0m 00s Track 2 4m 49s Total 1 Trk 4m 49s Track 2 4m 49s Total 1 Trk 4m 49s Track 4 4m 58s Total 2 Trk 9m 47s Track 4 4m 49s Total 2 Trk 9m 47s Are you done Mixing 2 0 4m 31s Mixing Com...

Page 53: ... 22 Press button once 23 Press button once 24 Press button once 25 Press button once Total 3 Trk 14m 34s Track 3 4m 47s Total 3 Trk 14m 34s Track 4 5m 26s Total 4 Trk 20m 00s Track 4 5m 26s Total 4 Trk 20m 00s Track 5 4m 27s Total 5 Trk 24m 27s Track 5 4m 27s Total 5 Trk 24m 27s Are you done Mixing 3 0 4m 47s Mixing Complete Finish Mixing Mixing Complete Confirm to Finalize Finalizing Please Wait ...

Page 54: ...and you shall see a screen similar to below Step 3 Use the up or down arrow button to navigate to the Auto Start setting Step 4 Press the button to enter the Auto Start setting and you shall see a screen similar to below Step 5 Use the up or down arrow button to change the value to Full Step 6 Press the button to submit the change Once completed you will be guided back to the setting menu Step 7 P...

Page 55: ...Duplication duplicator 3 Copy Print This function allows the user to perform the disc duplication operation then the disc labeling operation as part of one process The user merely needs to flip the disc from the data side to the label side after each duplication pass To use this function the master disc partition image and LightScribe Duplication Label file lsi file are required to be preloaded on...

Page 56: ...tion the real copying process will be per formed If there s an error encountered during the simulation an error message will be displayed and the copying process will not be initiated 7 Copy Compare This menu will guide you to make copies after which it will perform an additional comparison process automatically to ensure data correctness 8 Select Burn Speed This menu will guide you to adjust the ...

Page 57: ...options to erase your rewriteable discs Full Erase It will erase the entire disc which will make it impossible to be recovered Quick Erase It will erase the index of the rewritable disc not the data section 11 Hard Drive Setup 11 1 Select Partition This function will guide you to choose the default partition image 11 2 Load Partition This function will guide you to load your master disc content in...

Page 58: ...oading Drive This function will guide you to select a Reader Writer drive as the source drive where your master disc will be placed into for partition image loading creat ing related operations 11 7 Format Hard Drive This function will guide you to re format the entire hard drive of the duplicator During the formatting process all of your hard drive contents will be permanently lost Please use thi...

Page 59: ...eshooting purposes 12 5 Select Loading Drive This function will guide you to select a Reader Writer drive as the source drive where your LightScribe Label Disc will be placed into for LightScribe Duplicator Label loading creating related opera tions 13 Mix Audio Tracks This process will guide you to mix an Audio CD from various tracks among different Audio CDs For more informa tion please refer to...

Page 60: ...ss requires you to press the button to start the duplication This feature applies to applications inside the operation menu such as COPY TEST TEST COPY COPY COMPARE etc 14 3 Read Error Skip Normally when the duplicator encoun ters a reading error while reading your master disc the duplication job will be aborted and all the recordable media will be ruined However if you believe that your master di...

Page 61: ...d 14 7 Startup Menu This setting will allow you to choose which menu you would like to see first when you turn on the duplicator 14 8 Screen Saver This setting will allow you to choose whether you want to enable the Screen Saver feature or not By enabling this feature a screen saver will be displayed when your duplicator has been idle for a long period of time 14 9 Duplication Mode There are two d...

Page 62: ...rpose of this feature is to increase the compatibility of DVD R media with a broader range of DVD Video players This process will increase the amount of time required to duplicate your disc s 14 12 ISRC This option will allow you to enable dis able copying the ISRC code of the Audio CD ISRC is the serial of the audio tracks that uniquely identifies the song in that audio track This ISRC code is co...

Page 63: ...icator Please note that duplicator needs to be restarted when this setting is changed 15 Utility 15 1 Disc Info If you are uncertain about the type of blank recordable media you are using the duplicator is equipped with the disc info function to help identify and notify you of the disc information encoded within This feature will identify your blank recordable media s format capacity manufacture I...

Page 64: ...evice Info By entering this menu you will be able to see the information for devices built inside your duplicator such as the drives That information includes but not lim ited to manufacture model number etc 15 5 Load Default This function will reset all of the options back to manufacture s default You can perform this function if your duplicator is acting abnormal You ll need to perform Shutdown ...

Page 65: ...ing user accounts 16 2 Create User This menu allows you to create addi tional user accounts Each user has their own settings During this process you will be prompted to enter a new user name up to 8 alphanumeric letters or numbers and user password consists of a 4 digit number for a new account 16 3 Edit User Info This menu allows you to change the existing user account s name and password During ...

Page 66: ...isable 17 AutoCopy This function will allow the duplicator to operate the disc to disc copy function without any user inputs for ease of operation 18 Shutdown This function saves any duplicator settings that you have entered and makes sure it is safe to turn off your duplicator Once you see the Ready to Power OFF message then you can safely turn off the machine via the Power Switch Turning off you...

Page 67: ...oftware Installation Step 1 Insert the LightScribe Installation Disc into the CD drive of your computer Step 2 Using the My Computer icon or Win dows Explorer click on the CD drive Step 3 From the CD Drive double click the setup exe to run the setup program Step 4 Follow the Installation Wizard to start the installation process see screen to the right Step 5 During the installation process you wil...

Page 68: ...omes with your duplicator should be pre selected You can then click Install to continue the installation process Step 7 During the installation process the following applications will be installed LightScribe Duplicator Software Template Labeler Step 8 Upon successful installation of the above software click the Finish button to complete the installation ...

Page 69: ...er USB 2 0 Type B Port 32Mbytes of RAM 10Mbytes of free disc space on your hard drive Windows 2000 XP 2003 or Vista Installing File Duplicator Driver Utility Step 1 Insert the Installation CD Step 2 Using the My Computer icon or Win dows Explorer click on the CD drive Step 3 Double click Setup exe Icon Step 4 Follow Installation Wizard to com plete the installation process Step 5 Restart your comp...

Page 70: ...etup on the Duplicator Setup USB Connection USB Connection On Step 3 Restart the Duplicator when prompt ed Step 4 Use a USB 2 0 Cable to connect the Duplicator to your PC Step 5 The File Duplicator Utility on your PC should recognize a new Drive Partition Step 6 Mount the Drive Partition to one of the free Drive Letters Step 7 Your PC should now have a drive parti tion ready to access ...

Page 71: ... UP or DOWN arrow button Step 4 Press the button to enter the Auto Start setting and you shall see a screen simi lar to the right Step 5 Use the up or down arrow button to change the value to On Step 6 Press the button to submit the change Once completed the duplicator will restart automatically or you will be asked to restart the duplicator Step 7 Use a USB 2 0 Cable to connect the Duplicator to ...

Page 72: ...Installation Wizard to com plete the installation process Creating an ISO DVD CD Image File from a CD DVD disc to the Duplicator s hard drive by ImgBurn Step 1 Double click ImgBurn Icon on your desktop or Click on Start Program Files ImgBurn ImgBurn Step 2 Click on Mode on the menu bar Step 3 Select Read Step 4 Select your DVD CD drive that has the disc you want to create the ISO image file from b...

Page 73: ...the bot tom to perform the ISO completion process You can visit http www imgburn com index php act screenshots for screenshots or other functionality of this software Contact the Xerox Duplicator Support Center at 1 800 571 9767 for any questions you may have ...

Page 74: ...as stored in a location where the temperature dropped below 320 F 00 C within the past 24 hours leave the duplicator in a warm room with temperatures at least 650 F 190 C for 4 hours prior to powering it on 2 The duplicator can not recognize the master disc Check the format of the master disc or the master itself for damage Your master disc may be copy protected Normally most of the DVD Blu ray Di...

Page 75: ...rn off the machine and then restart the machine after a minute 4 Copy completed but the copies are not readable executable Use compare feature to check the copied disc Based on our experience the quality of your media plays a big role on this part Try to use high quality media to prevent such problems Please use another BD DVD CD player ROM to test the copied media Some times your BD DVD CD Player...

Page 76: ...tting unstable 7 Cannot boot up or fails to upgrade firmware Contact our Tech Support 8 Can I load data directly from my computer to my duplicator s Hard Drive No your duplicator s Hard Drive has a unique file duplicator that computers will not recognize Thus you can t perform any read write operations to the Hard Drive from your computer 9 Why some writers won t copy Reset back to default Trouble...

Page 77: ...el CD wasn t created under Roxio s Drag to Disc Nero s InCD or Windows XP or Vista s build in burning software Please verify that the correct writer was selected during the software installation 11 How do I reset my duplicator back to default DUPLICATOR 2 20 15 Utilities a Go to menu 15 Utilities b Press the button c Press down button until you see Load Default on the 2nd line d Press button e Wai...

Page 78: ...hutdown on the 2nd line h Press button i Press button j Power off the duplicator and power it back on All settings should be restored back to default DUPLICATOR 2 20 15 Utilities DUPLICATOR 2 20 18 Shutdown Shutdown Press OK to Shutdown System Checking OK Ready to Power Off ...

Page 79: ... quality for defects or errors 202 No Targets Description The blank disc s are missing when the job has already started Possible Solution Please make sure blank discs are placed in writer trays 203 Burner Mixed or Firm ware version Mixed Description The model or firmware version of all writers in the duplica tor is not the same Possible Solution This typically happens when you recently replaced a ...

Page 80: ...ch Description When the error code occurs during the Compare process the size of the master disc and the successfully copied disc s is different When the error code occurs during a Copy related process the capacity of the blank disc s is less than the data size of the master disc Possible Solution When the error code occurs during the Compare process contact Tech Support When the error code occurs...

Page 81: ...cs Description The target blank disc s are detected but can not be identified Possible Solution Please double check the blank disc s quality 211 This format can not be tested Description The target blank disc s is DVD R DVD RW DVD R DL BD R or BD RE Possible Solution Above disc formats are not supported by the Test function Please use DVD R RW or CD R RW discs if this function 212 DVD is not suppo...

Page 82: ...e enter a different name or rename the existing file name which is in conflict before you re enter this name 232 Format Failed Description The duplicator is not able to format the hard drive A detailed error code will be displayed at the end of the error message in the following format Example Format Failed Error 232 XX YY XX The index of the hard drive which generated the error YY The error code ...

Page 83: ...The source is configured in the hard drive when trying to perform the Mix Audio Tracks function Possible Solution Change the Copy source to the Reader 251 Copy Audio Error Description An error occurred during the mixing process of your audio CD Possible Solution Try a different master or blank disc 252 Not Audio CD Description The Master Disc is not an Audio CD when preparing the mixing process Po...

Page 84: ...re there are no other discs in the duplicator and try to insert the update disc into another tray to perform the operation 261 Wrong update File Description The Firmware Update File is not compatible with your dupli cator or the Firmware Update File is corrupted Possible Solution 1 Try to re download the Firmware Update File 262 Unknown flash model Description The Firmware Update File is not meant...

Page 85: ...erox LS Duplicator 85 For more information call 1 800 571 9767 or visit us at www xeroxduplicators com Xerox is a trademark of Xerox Corporation in the US and or other countries and is used under license ...

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