Xerox DocuPrint C2100, Quick Reference Manual

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44
6 Troubleshooting
Out of Memory
press SET The printer memory is full and cannot continue processing the current print job.
• Press the <Eject/Set> button to clear the message, cancel the current print job,and
conduct the next print job, if any.
• Press the <Cancel> button to cancel the print job.
• Press the <Menu> button to open the Print Menu and delete the job being held.
• To avoid this error in the future, do the following:
• Delete unnecessary fonts, macros, and other data in printer memory.
• Install additional printer memory.
PDL Error
press SET Error relating to PCL emulation problems has occurred.
• Press the <Eject/Set> button to clear the message, cancel the current print job,and
conduct the next print job, if any.
• Press the <Cancel> button to cancel the print job.
Paper JAM Paper is jammed inside the printer. Press the button to open the front cover and
remove the jammed paper.
Refer to
• “ When Paper Jams” (P. 31)
RAM Disk Full
press SET RAM disk memory is full and cannot continue processing the current print job.
• Press the <Eject/Set> button to clear the message, cancel the current print job,and
conduct the next print job, if any.
• Press the <Cancel> button to cancel the print job.
• Press the <Menu> button to open the Print Menu and delete the current job.
• To avoid this error in the future, do the following:
• Reduce the number of print pages such as splitting the print data.
• Increase free memory space by deleting unnecessary data in the RAM disk.
Ready to print
142-700
Overheat
Turned Halfmode The printer internal temperature is too high. Processing on the printer has been
slowed down. When the internal temperature falls, the processing speed will
automatically rise.
Ready to print
Non-GenuineToner The printer is in the custom toner mode. Though some of the print cartridges reach
the end of their lives, you can continue printing.
Reboot printer
NNN-NNN Error NNN-NNN relates to printer problems. Switch the printer off and then on. If the
error continues, contact our Customer Support Center or your dealer.
Reboot printer
116-NNN Error NNN-NNN relates to printer problems. Switch the printer off and then on.If the
error continues, contact our Customer Support Center or your dealer.
Reboot printer
018-NNN The network expansion card (optional) is not installed correctly or is not working
correctly due to damage or malfunction. Reinstall the network expansion card.
Reboot printer
072-215 The 550 sheet feeder (optional) is not installed correctly or is not working correctly
due to damage or malfunction. Reinstall the sheet feeder.
Reboot printer
077-215 The duplex unit (optional) is not installed correctly or is not working correctly due to
damage or malfunction. Reinstall the duplex unit.
Rboot printer
116-316 The additional memory (optional) is not installed correctly or is not working correctly
due to damage or malfunction. Reinstall the additional memory.
Reboot printer
116-320 An unsupported additional memory (optional) is installed. Replace the specified
additional memory.
Load xxxx
XXXXXXXX
Load xxxx
YYYYYYYY Tray xxxx is out of paper, or the specified paper could not be detected in tray xxxx.
Supply Tray xxxx with the following size, direction, and type of paper: XXXX. xxx
indicates the number of the tray or bypass tray.
Refer to
• “ Loading Paper” (P. 25)
SysError NNN-NNN
press SET A system error has occurred. Press the <Eject/Set> button to clear the message.If
the error continues, contact our Customer Support Center or your dealer.
Message Condition/Reason/Action