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Maintenance and support services

9-4

Guide to Performing Routine Maintenance

Summary of Contents for DocuPrint 4890

Page 1: ...Xerox DocuPrint 4850 4890 92C NPS IPS Guide to Performing Routine Maintenance 721P90050 Version 8 0 October 2002...

Page 2: ...on material generated from the software programs which are displayed on the screen such as icons screen displays looks and so on Printed in the United States of America Publication number 721P90050 Xe...

Page 3: ...rective Europe only x For further information xi Introduction xiii About this guide xiii Contents xiii Conventions xiv Related publications xv 1 Feeder trays 1 1 Checking and loading feeder trays 1 1...

Page 4: ...lacing the 4850 dry ink waste container 6 4 Replacing the 4850 4890 92C dry ink waste container 6 6 7 Bypass transport 7 1 Removing the bypass transport 7 1 Installing the bypass transport 7 3 8 Clean...

Page 5: ...ealth Education and Welfare for Class 1 laser products Class 1 laser products do not emit hazardous radiation The DocuPrint printers do not emit hazardous radiation because the laser beam is completel...

Page 6: ...connection of the equipment grounding conductor may result in risk of electrical shock Always connect equipment to a properly grounded electrical outlet If in doubt have the outlet checked by a qualif...

Page 7: ...contact your local Xerox representative or operating company Operation safety Europe This Xerox product and supplies are manufactured tested and certified to strict safety regulations electromagnetic...

Page 8: ...a qualified electrician To disconnect all electrical power to the product the disconnect device is the power cord Remove the plug from the electrical outlet Ventilation Slots and opening in the enclos...

Page 9: ...er states related to low voltage equipment January 1 1996 Council Directive 89 336 EEC approximation of the laws of the member states related to electromagnetic compatibility March 9 1999 Council Dire...

Page 10: ...with TBR21 a specification for terminal equipment for use on analog switched telephone networks in the European Economic area The product may be configured to be compatible with other country networks...

Page 11: ...ance xi For further information For more information on Environment Health and Safety in relation to this Xerox product and supplies please contact the following customer help lines Europe 44 1707 353...

Page 12: ...Safety xii Guide to Performing Routine Maintenance...

Page 13: ...sks required for printing with your NPS IPS printer Users should have an understanding of printer controller operations Before using this guide become familiar with its contents and conventions Conten...

Page 14: ...onventions All caps and angle brackets Within procedures the names of keys are shown in all caps within angle brackets for example press ENTER Angle brackets Variable information or the position of a...

Page 15: ...g refer to the Solutions Guide for IPDS Printing Guide to Configuring and Managing the System Guide to Managing Print Jobs Guide to Performing Routine Maintenance Guide to Submitting Jobs from the Cli...

Page 16: ...bmitting your Jobs from Windows NT 4 0 QuickPrint Quick Reference Card Submitting your Jobs Using Windows NT 4 0 Drivers Quick Reference Card The documentation set also includes an electronic version...

Page 17: ...of paper in each feeder tray by examining the green lights on the door of the tray Each light represents 25 percent of a ream or about 125 sheets of 20 pound or 80 gsm paper You do not have to interru...

Page 18: ...nt paper jams Remove damaged sheets Load the paper with the package wrapper seam side up Make sure that the direction of the curl is consistent Avoid fanning the paper unless the stock is predrilled D...

Page 19: ...Guide to Performing Routine Maintenance 1 Ready to Open Indicator 2 Tray Unlock button 2 Lift and pull on the bar along the top of the feeder tray Slide the tray all the way out for best access and ea...

Page 20: ...enance 3 Press the green lever down to unlatch the paper feeder assembly CAUTION Attempting to move the lever in any other direction can break it 4 Pull out any partially fed paper from the feeder ass...

Page 21: ...ay and set it aside to be placed on top of the new paper 7 Load paper following the instructions at the front of the feeder tray and carefully positioning the paper in the right front corner of the tr...

Page 22: ...st use the procedure to set trays at the printer controller If you are using the command line interface CLI refer to the Guide to Configuring and Managing the System If you are using the graphical use...

Page 23: ...tacker output tray bin is full the following occurs The Tray Full indicator lights on the appropriate output tray The Attention light shines steadily The printer control console displays a message ind...

Page 24: ...dual stacker output tray is unloaded and replaced Checking and unloading the stitcher stacker tray An electronic counter in the stitcher stacker keeps track of the number of sheets printed and the num...

Page 25: ...of 20 pound or 80 gsm paper Unloading the stitcher stacker tray To unload the stitcher stacker tray 1 Lift the black handle on the outside of the tray 1 Tray handle 2 Stacker arms 2 Carefully slide t...

Page 26: ...00 sheets of paper from 8 5 by 11 inches 216 by 279 mm to 8 5 by 14 inches 216 by 356 mm A message instructing you to empty the sample tray displays when the sample tray is full It is recommended to e...

Page 27: ...are running low on stitcher wire Figure 3 1 Stitcher wire indicator on printer control console NOTE The percentage that displays on the wire percentage indicator is a close approximation When the stit...

Page 28: ...ocuments print without being stapled The printer status display shows the following message OUT OF WIRE Contact your key operator or your service representative when you see this message This should s...

Page 29: ...ricant when the Attention light turns a steady yellow and the following message displays on the printer control console LOW ON FUSER LUBRICANT Once the lubricant runs out the printer stops and the fol...

Page 30: ...green fuser drawer handle B and pull the drawer out until it stops 5 Put on gloves WARNING Fuser lubricant contains silicone which can cause eye irritation upon contact Wash your hands with soap and...

Page 31: ...Be careful not to overfill the reservoir or an overflow of lubricant may occur 7 Open a tube of fuser lubricant and cut the pointed spout diagonally Carefully squeeze the lubricant into the reservoir...

Page 32: ...oll wiper 4 4 Guide to Performing Routine Maintenance 8 Replace the reservoir cap by turning it clockwise 9 Close the fuser drawer by pressing down on the green latch A and pushing the fuser drawer in...

Page 33: ...roll wiper when any of the following occur Excessive oil or dirt buildup appears on the wiper The first few prints of a job have oil or dirt on them An interval of 80 000 to 100 000 prints are made Th...

Page 34: ...Fuser lubricant and pressure roll wiper 4 6 Guide to Performing Routine Maintenance 4 Determine if the fuser is cool Place your hand approximately 1 inch 25 mm above the fuser area B A B A...

Page 35: ...this task only when the fuser is cool Exercise care to prevent burns when working in this area Do not perform this task if the fuser is hot 5 Put on gloves WARNING Fuser lubricant contains silicone th...

Page 36: ...iper and its drip pad in the plastic bag that came with the new wiper and dispose of the bag in a trash receptacle 9 Rotate the pressure roll while wiping the dirt off with a clean cloth Discard the c...

Page 37: ...to Performing Routine Maintenance 11 Insert the short rod in the upper loop of the new wiper 12 Insert the long rod through the drip pan and the lower loop of the new wiper 13 Insert the lower rod in...

Page 38: ...wiper on the pressure roll Pull up the wiper and place the upper rod onto the brackets on both ends of the pressure roll as shown 15 Remove and dispose of the gloves in a trash receptacle being carefu...

Page 39: ...Fuser lubricant and pressure roll wiper 4 11 Guide to Performing Routine Maintenance 17 Close the printer doors and power on the printer 18 Wash your hands to remove any fuser lubricant A...

Page 40: ...Fuser lubricant and pressure roll wiper 4 12 Guide to Performing Routine Maintenance...

Page 41: ...ink at your earliest convenience If you do not add dry ink the Attention light turns a modulated yellow and the printer eventually stops printing The printer will not resume printing until you replac...

Page 42: ...2 Guide to Performing Routine Maintenance 1 Color dry ink bottle 2 Black dry ink bottle 2 Spread a dropcloth on the floor under the dry ink area 3 Pull the empty dry ink bottle toward you until it sto...

Page 43: ...ap at each rotation NOTE Both black and colored dry ink contain a mixture of toner and developer material This mixture may have settled during shipping and the bottle must be agitated before you insta...

Page 44: ...nd pull the paper seal off the mouth of the bottle CAUTION If any dry ink gets on your hands wash them with soap and cold water Heat sets the ink permanently If any dry ink gets on your clothes brush...

Page 45: ...has corrected the problem CAUTION CCU carts should be used exclusively for exchanging and storing CCUs You should always have at least one empty cart at your site if your printer has more than one col...

Page 46: ...nks 5 6 Guide to Performing Routine Maintenance 1 Gold recess used to align cart 2 Gold backup roller handle 3 Gold CCU handle 3 Open the top cover of an empty cart 1 Gold alignment knob 1 2 3 1 2 3 4...

Page 47: ...ning up the gold knob on the cart with the gold recess on the printer inner cover 5 Push the cart firmly against the printer until you can feel the two latch together 6 Push down firmly on the cart pe...

Page 48: ...Inks 5 8 Guide to Performing Routine Maintenance 7 Turn the backup roller handle clockwise for a quarter turn to an upright position 8 Turn the CCU handle clockwise for a quarter turn...

Page 49: ...the printer until it is completely in the cart 10 Push down firmly on the cart pedal until you hear or feel a click The pallet which now contains the CCU is lowered into the cart If the pallet does no...

Page 50: ...Inks 5 10 Guide to Performing Routine Maintenance 11 Close the cart top cover and store it...

Page 51: ...art with the gold recess on the printer inner cover 3 Push the cart firmly against the printer until you can feel the two latch together 4 Push down firmly on the cart pedal until you hear or feel the...

Page 52: ...d cold water Heat sets the ink permanently If any dry ink gets on your clothes brush them with a dry paper towel or a stiff bristled brush If this does not remove the ink immediately launder with dete...

Page 53: ...nance NOTE Always keep the top cover of the cart closed when storing a CCU in the cart The cover prevents dust and dirt from contaminating the developer material Such contaminants can cause white spot...

Page 54: ...Inks 5 14 Guide to Performing Routine Maintenance...

Page 55: ...aste containers Checking and replacing the developer waste container Waste from the developer housings is transported into a sealed container located in the lower left corner at the front of the print...

Page 56: ...container is located under the color dry ink bottle 2 Spread a dropcloth on the floor under the developer waste container area 3 Hold the container by the tab on the top Lift the container up approxim...

Page 57: ...ccording to the instructions on the label 6 Grasp the new empty container with both hands one hand on the handle and one on the container tab Lift the front of the container over the notch at the fron...

Page 58: ...quarters full the Attention light turns a steady yellow and the message DRY INK WASTE BOTTLE IS ALMOST FULL displays on the printer console Replace the container as soon as possible Once the containe...

Page 59: ...e 2 Grasp the container handle and pull the container up and out over the ridge at the base of the storage compartment A full dry ink waste container weighs about 15 pounds 6 8 kg 3 Place the cap whic...

Page 60: ...uides and slide the container into the storage compartment gently lifting it up and over the ridge 7 Close the rear door A beep signals that the replacement is complete Replacing the 4850 4890 92C dry...

Page 61: ...ructions on the label After the waste container is removed the message DRY INK WASTE CONTAINER NOT PRESENT displays on the printer console and the printer remains idle until a new container is inserte...

Page 62: ...Waste containers 6 8 Guide to Performing Routine Maintenance 7 Close the rear door A beep signals that the replacement is complete...

Page 63: ...This chapter describes how to remove and install the bypass transport Figure 7 1 DocuPrint 92C printer with bypass transport installed 1 Bypass transport 2 Bypass transport support Removing the bypas...

Page 64: ...the bypass transport 4 Open the front cover of the bypass transport and unlock the transport by turning the green handle counterclockwise one quarter turn 5 Grasp the recessed handles on the front and...

Page 65: ...it rests in the tray NOTE The bypass transport support remains in place It is permanently attached to your printer 8 Power on the printer Installing the bypass transport Follow these steps to install...

Page 66: ...ypass transport assembly by the front and rear recessed handles and slide it into stacker tray 1 as far as it will go 4 Open the front cover of the bypass transport and lock the transport by turning t...

Page 67: ...orming Routine Maintenance 5 From the rear of the dual stacker module plug the two cables into the rear of the bypass transport 6 Connect your finishing device following the instructions provided with...

Page 68: ...Bypass transport 7 6 Guide to Performing Routine Maintenance...

Page 69: ...sehold detergent that has been poured or sprayed onto a cloth lightly dampened with water Do not saturate the cloth just dampen it Exterior use a mild household detergent that has been poured or spray...

Page 70: ...at the tape drive is automatically performing a cleaning cycle NOTE If the cleaning cartridge has been used for more than approximately 30 cleaning cycles the amber LED will blink rapidly Press the un...

Page 71: ...ns described in the Troubleshooting Guide If a problem persists gather the necessary information and call your customer service support center or contact your local Xerox operating company Refer to th...

Page 72: ...or order licensed or custom fonts call 1 800 445 FONT 3668 between 6 00 a m and 5 00 p m Pacific time You can get font information on the web at www font net Operator training Operator training is co...

Page 73: ...com services training customer ed Reporting billing meters On a regular basis usually every month you need to report your printer billing meter readings to Xerox To do this you need the serial number...

Page 74: ...Maintenance and support services 9 4 Guide to Performing Routine Maintenance...

Page 75: ...4 documentation xv dry ink adding 5 1 5 4 stains 5 12 dry ink waste container replacing for 4850 6 4 6 6 replacing for Starlight 6 4 6 8 dual stacker trays unloading 2 1 E electronic counter 2 2 F fee...

Page 76: ...ine numbers vii laser v operation vi ix service telephone number 9 1 Set Tray Command 1 6 Starlight dry ink waste container replacing 6 4 6 8 stitcher wire maintaining 3 1 support services 9 1 9 3 T t...

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