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Xerox DocuMate 6710, User Manual

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Xerox DocuMate 6710 User Manual Download Page 45

Xerox

®

 DocuMate

®

 6710

Maintenance

6-6

User Guide

Cleaning the ADF Rollers

1.

Pull on the scanner cover release and lift the lid to open the scanner.

2.

The following illustration shows where the rollers are located in the scanner. 

Use a roller cleaning paper to clean all of the rollers indicated in the illustration.

Note: 

Be careful when cleaning the rollers. All of the rollers, except the free rollers, are designed to 

rotate in one direction only. Do NOT force the roller to rotate in the opposite direction. Forcing the 
roller to rotate will damage it, and cause the scanner to feed pages incorrectly.

Reset the Roller Count in the User Utility

After cleaning the scanner you need to reset the roller count in the User Utility.

1.

Open the User Utility application.

Summary of Contents for DocuMate 6710

Page 1: ...05 0969 100 August 2018 Xerox DocuMate 6710 Scanner Scanner User Guide for Microsoft Windows...

Page 2: ...ion Windows and SharePoint are registered trademarks of Microsoft Corporation ZyINDEX is a registered trademark of ZyLAB International Inc ZyINDEX toolkit portions Copyright 1990 1998 ZyLAB Internatio...

Page 3: ...ntract subdivision c 1 ii of the Rights in Technical Data and Computer Software Clause 52 227 FAR14 Material scanned by this product may be protected by governmental laws and other regulations such as...

Page 4: ...rements 2 2 Documentation 2 2 The Xerox DocuMate 6710 Scanner Features 2 3 3 Scanner Setup 3 1 Unpack the Scanner 3 1 Install the Separation roller 3 3 Connect the Scanner Power Cord 3 4 4 Installatio...

Page 5: ...ng the Inside of the Scanner 6 5 Cleaning the ADF Rollers 6 6 Reset the Roller Count in the User Utility 6 6 Cleaning the Scanner Glass and Background Plates 6 8 Cleaning the Paper Sensors 6 8 Cleanin...

Page 6: ...Regulations 7 1 United States FCC Regulations 7 1 European Union 7 1 Turkey RoHS Regulation 7 2 Copy Regulations 7 2 United States 7 2 Canada 7 3 Other Countries 7 4 8 Appendix B Compliance Informatio...

Page 7: ...Xerox DocuMate 6710 Table of Contents User Guide...

Page 8: ...examination approval and compliance with established environmental standards To ensure the continued safe operation of your Xerox equipment follow these safety guidelines at all times Do these Always...

Page 9: ...or an electrician for advice 2 The socket outlet shall be installed near the equipment and shall be easily accessible 3 Use the power cable that is supplied with your machine Do not use an extension c...

Page 10: ...from the electrical outlet Emergency Power Off If any of the following conditions occur turn off the machine immediately and disconnect the power cable s from the electrical outlet s The equipment em...

Page 11: ...s specifically described in the user manuals Product Safety Certification This product is certified by the following Agency using the Safety standards listed Environmental Health and Safety Contacts C...

Page 12: ...tronic images on your computer What s in the Box Before proceeding check the contents of the box If items are missing or damaged contact the dealer where you purchased the scanner Xerox DocuMate 6710...

Page 13: ...OneTouch TWAIN scanning guide instructions for accessing and scanning using the TWAIN interface Minimum Recommended Processor 2Ghz Intel Core 2 Duo 4 0GHz i7 7th generation Optical Drive DVD Rom driv...

Page 14: ...detection of patch code data when using the TWAIN interface The patch code page layouts have been specifically designed for your scanner The file contains Patch 2 3 and T layouts for A4 and U S Lette...

Page 15: ...tton After a double feed or folded corner is detected and scanning has been paused pressing this button will cause the document to be scanned and released before the job continues Error light After an...

Page 16: ...ove the scanner from the shipping box verify all parts listed on page 2 1 are in the box We recommend that you keep the original packing materials in case you need them later 2 Always have at least tw...

Page 17: ...a level surface near the computer Keep at least 10 inches of space on every side of the scanner for the input and exit tray extensions performing maintenance and to have sufficient air flow for venti...

Page 18: ...Flip open the double feed prevention roller cover 3 Align the plastic gear end on the right side of the roller with the gears in the roller compartment Make sure the flat side of the roller tip is ali...

Page 19: ...black tab in the compartment 5 Press gently on the compartment cover to lock in the scanner Make sure this cover is fully closed as it may break and cause damage to the scanner if it is not properly...

Page 20: ...Scanner Setup Xerox DocuMate 6710 User Guide 3 5 2 Plug the power cord into the scanner and into a wall outlet Note Do not turn on the scanner until after you install the software...

Page 21: ...Xerox DocuMate 6710 Scanner Setup 3 6 User Guide...

Page 22: ...iSpyware software running you may encounter alerts or messages during installation asking you to allow the installation to proceed Although the messages will differ based on the software your computer...

Page 23: ...d select the language to use Click OK The disc s Main menu window opens Note If the disc does not start check the following Make sure the disc drives door is completely shut Make sure the disc was ins...

Page 24: ...nly 5 If online updates are approved it will first check to see if there are newer versions of the installer 6 Plug the USB cable into the USB port on the scanner then into a USB port on the computer...

Page 25: ...wever if there is a newer version available on the disc or online it will be possible to upgrade by selecting the appropriate button option 11 If the software on the disc is up to date then the softwa...

Page 26: ...ted In order to be installed they will either have to be downloaded again or installed from the DVD 14 Once all software has been downloaded click Install now Installing the Scanner Driver The scanner...

Page 27: ...y connecting your hardware window Do not click OK yet Leave the window open and proceed to the next section Note If you do not see this on screen diagram for connecting the scanner stop and follow the...

Page 28: ...receiving power Your computer recognizes that a scanner has been plugged into the USB port and automatically loads the appropriate software to run the scanner 4 When you re certain that the software...

Page 29: ...where the files are installed We recommend that you keep the default options on this window and just click on Next to proceed with the installation 3 The next screen lets you change the Program Files...

Page 30: ...have a previous version of OneTouch installed Select the option in the installation window only if you want the existing profiles removed 2 On the Visioneer License Agreement window read the license...

Page 31: ...3 If the software on the disc is up to date then the software will be installed from the DVD However if there are newer versions of the software available online the Web button will be shown and selec...

Page 32: ...ee access to software updates for your scanner You will need an active network connection to register your scanner If you do not have network access you can contact our customer service department to...

Page 33: ...Xerox DocuMate 6710 Installation 4 12 User Guide...

Page 34: ...mmend scanning one page at a time when the documents you are scanning are longer than 17 inches 432 mm Mixed document stacks Scanner minimum to maximum without long document enabled Arrange the docume...

Page 35: ...of the page or black background will appear in the scanned images Unsupported Document Types Do not scan the following types of documents as they may cause damage to the scanner Items outside of the s...

Page 36: ...the paper stop to make sure the paper stays in the output area as they are exited from the scanner 2 Load the documents face up with their tops into the Automatic Document Feeder The stack of pages s...

Page 37: ...time While using this mode double feed detection will be disabled Exit page control When scanning a large stack of smaller pages it is possible for them to become out of order in the exit tray In ord...

Page 38: ...network drive OneTouch Button Panel Use this scan option when you want to scan from the computer screen Scanning from the on screen OneTouch Button Panel is the same as selecting a scanning option on...

Page 39: ...click the Scan button in the TWAIN interface window Please see the TWAIN Scanning Guide on the installation disc for instructions You can also click the Help button in the TWAIN interface to open the...

Page 40: ...ower cord before performing maintenance unless the maintenance instructions below specifically state to leave the scanner plugged in and powered on Always unplug the USB cable from the scanner before...

Page 41: ...are processor version number Serial number the scanner s unique identification number LLD version the scanner s base driver version This is not the OneTouch software revision TWAIN or WIA driver versi...

Page 42: ...rs Printer will optimize the image for duplicating on a printer Monitor will optimize the image for displaying on a monitor Images optimized for a monitor when printed will not match the original scan...

Page 43: ...ng the Scanner Regular maintenance of your scanner can help to ensure continual optimal performance Using a soft lint free cloth wipe down all plastic surfaces on the scanner Cleaning the Outside of t...

Page 44: ...ely use a soft cloth with a small amount of Isopropyl alcohol Note When cleaning the rollers do not rub the roller cleaning paper vigorously back and forth across the roller this will shred the roller...

Page 45: ...ers indicated in the illustration Note Be careful when cleaning the rollers All of the rollers except the free rollers are designed to rotate in one direction only Do NOT force the roller to rotate in...

Page 46: ...e 6710 User Guide 6 7 2 From the main screen click the Maintenance Setting button 3 Click on Clear Counter next to the After Clean Roller counter field 4 The clean roller count will now be reset to 0...

Page 47: ...lates rotate the bars to clean the entire surface To rotate the plates push on either end of the background plates in the direction shown below Rotate them to expose the self cleaning brush and remove...

Page 48: ...the scanner prior to cleaning the sensors Locate the Blower accessory that was provided with your scanner this is what you will use to clean the sensors Cleaning the ADF Sensors 1 Pull on the scanner...

Page 49: ...d in this section you should replace all of the rollers at the same time Do not replace just one roller and not the other When you are finished replacing the roller reset the roller count in the user...

Page 50: ...on the roller will make it appear worn and smooth You cannot properly diagnose a worn roller until you have cleaned it You should generally replace the roller every 350 000 pages 1 Pull the locking le...

Page 51: ...e careful while inserting the roller module as the gears will engage as you place the module in the scanner 6 Gently lift and hold the roller module in the scanner and then rotate the locking arm up a...

Page 52: ...e roller from the gears on the right side of the compartment 4 Discard the roller it cannot be repaired or reused 5 Take the roller out of its packaging 6 Align the plastic gear end on the right side...

Page 53: ...cause damage to the scanner if it is not properly in place Installing an Imprinter An imprinter unit will print text such as a date and time stamp on the pages as they are scanned If you have a pre i...

Page 54: ...ss down on the imprinter unit until it clicks in place 4 Connect the cable to the connection port in the scanner 5 Close the pre imprinter door when you are finished Installing an Ink Cartridge 1 Turn...

Page 55: ...aper width indicated on the imprinter unit The vertical start position is set in the scanning interface you are using User Utility The User Utility is a software program designed to help maintain and...

Page 56: ...this utility Scanner Status this area displays the status of the scanner connected as well as error code details Error Code this field displays an error code number to help you diagnosis and resolve h...

Page 57: ...s the number of pages scanned after the last time the rollers were cleaned and the counter reset Please see Cleaning the Inside of the Scanner on page 6 5 for instructions on monitoring and changing t...

Page 58: ...aper jam Paper has jammed while being fed through the scanner Document sensors are dirty Open the scanner remove the pages then close the scanner Please see page 6 4 for complete instructions If probl...

Page 59: ...to Cleaning the Inside of the Scanner on page 6 5 Warning The rollers need to be replaced The number next to After Replace Roller in the User Utility main screen has exceeded the maximum number betwee...

Page 60: ...s or from 15 to 60 minutes The range of this setting differs depending on the scanner model If the wait time for Power Off is shorter than the wait time for Sleep Mode the scanner will not enter Sleep...

Page 61: ...section Cleaning the Inside of the Scanner on page 6 5 After cleaning the scanner do a test scan and view the final image file Do not perform a shading adjustment until after you clean the scanner and...

Page 62: ...ner 5 Place the Shading Paper in the scanner s input tray in the Landscape position then click on OK 6 The scanner will pull the Shading Paper through as it sets the adjustment The Now Adjusting messa...

Page 63: ...g screw has been removed from the scanner See Unpack the Scanner on page 4 1 for more information Problem The scanner won t scan What s wrong Check for one of these possible causes Are the cables loos...

Page 64: ...dle for several hours To resolve the problem simply turn off the scanner power then turn it back on again This may occur after Windows goes into power saving mode to hibernate the computer into a low...

Page 65: ...rsists the separation and or feed rollers may need to be replaced Please see Replacing the Rollers on page 6 10 and Replacing the Rollers on page 6 10 Problem If the USB cable is disconnected during a...

Page 66: ...r Acuity is automatically installed when you install the scanner driver using the installation disc You can also download the Visioneer Acuity module from the support pages for your scanner at www xer...

Page 67: ...200 400 500 dpi Interpolated Resolutions Visioneer Acuity 75 and 1200 dpi these resolutions are available when Visioneer Acuity is installed Output Bit Depth 24 bit color 8 bit grayscale 1 bit bitonal...

Page 68: ...m2 L 2000mm Black RoHS UK BS PSB 2P 10A 250V 3 1 00mm2 L 2000mm Black RoHS USB 3 0 cable 2400 mm Software Information Supported Operating Systems Microsoft Windows 32 bit or 64 bit 7 Service Pack 1 32...

Page 69: ...e 6710 Parts List Part Name Part Number Roller Exchange Kit 70 0609 000 USB 3 0 Cable 35 0256 000 Power Cord 35 0257 000 U S 35 0258 000 EUR 35 0259 000 U K Blower 57 0159 000 Roller Cleaning Paper 05...

Page 70: ...outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help This device complies with Part 15 of the FCC Rules Operati...

Page 71: ...oses in connection with the campaign for the sale of such bonds Internal Revenue Stamps If it is necessary to reproduce a legal document on which there is a canceled revenue stamp this may be done pro...

Page 72: ...not all inclusive and no liability is assumed for its completeness or accuracy In case of doubt consult your attorney Canada Parliament by statute has forbidden the reproduction of the following subj...

Page 73: ...ll inclusive and no liability is assumed for its completeness or accuracy In case of doubt consult your solicitor Other Countries Copying certain documents may be illegal in your country Penalties of...

Page 74: ...www dtsc ca gov hazardouswaste perchlorate European Union RoHS and WEEE Compliance This product is compliant with RoHS Regulations of the European Parliament and Council Directive on the Restrictions...

Page 75: ...the office equipment industry to promote energy efficient copiers printers fax multifunction machine personal computers and monitors Reducing product energy consumption helps combat smog acid rain an...

Page 76: ......

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