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Xerox DocuMate 3460
User’s Guide

On the Main Menu, select

Install Products

Make sure the boxes for

Scanner Driver

and

Visioneer One Touch

are selected, as well as any

other applications you want to install.

Click

Install Now

NOTE:

The software provided with your scanner may differ slightly from the list shown in the window.

Summary of Contents for DocuMate 3460

Page 1: ...DocuMate 3460 One Touch 4 6 August 2010 05 0807 000 User s Guide...

Page 2: ...icrosoft Corporation Windows is a trademark and SharePoint is a registered trademark of Microsoft Corporation ZyINDEX is a registered trademark of ZyLAB International Inc ZyINDEX toolkit portions Copy...

Page 3: ...nal Applications 27 View the User Guides 29 3 Loading Documents to Scan Scanning from the Automatic Document Feeder ADF 32 Load and Scan Items from the Front Feed Tray 34 Scan With the Front Feed Tray...

Page 4: ...P Transfer 88 FTP Link Log Viewer 89 SMTP 91 SMTP Link Log Viewer 92 Email Applications 94 Email Properties 95 Text Editors 96 Text Documents Properties 97 Adding Text Editor Applications to One Touch...

Page 5: ...ISIS Interface in QuickScan 148 8 Maintenance Safety Precautions 150 Clearing Paper Jams 151 Cleaning the Scanner 152 Replace the ADF Pad Assembly 155 Replacing the Roller Assembly 156 Troubleshootin...

Page 6: ...er s Guide 6 Compliance Information 174 Product Recycling Disposal USA Canada 174 European Union 174 Energy Star for the USA 175 Illegal Copies 176 USA 176 Canada 177 Other Countries 178 EH S Contact...

Page 7: ...s What s in the Box on page 8 System Requirements on page 9 Documentation on page 10 The Xerox DocuMate 3460 Scanner on page 11 Your new Xerox scanner can quickly scan stacks of single sided or double...

Page 8: ...of the box If items are missing or damaged contact the dealer where you purchased the scanner Power Supply Power Cord USB Cable Windows Installation Disc Quick Install Guide Technical Support Card Xer...

Page 9: ...h Service Pack 3 for Windows XP and Service Pack 1 for Windows Vista Windows XP Minimum of 512 megabytes MB of internal memory RAM Windows Vista and 7 Minimum of 1 gigabyte GB of internal memory RAM 3...

Page 10: ...re installation PaperPort User s Guide On the Installation Disc contains detailed feature and configuration information for the PaperPort software OmniPage User s Guide On the Installation Disc contai...

Page 11: ...DF Cover Release Lift to open the Automatic Document Feeder ADF Front Feed Tray Place an item between the guides and press down to feed items through the front of the scanner Output Tray Holds documen...

Page 12: ...tons Press to cycle through the settings Duplex button Press to scan double sided documents Simplex button Press to scan single sided documents Status light Shows the scanner s status Refer to the Tro...

Page 13: ...Xerox DocuMate 3460 User s Guide 13 1 Scanner Setup This chapter includes Unpack and Assemble the Scanner on page 14 Connect the Scanner Power Cord on page 16...

Page 14: ...tape from the scanner input tray and output tray 3 Open the ADF cover and carefully remove any foam particles that may have gotten inside it Close the scanner cover 4 Align the slots on the paper guid...

Page 15: ...Xerox DocuMate 3460 User s Guide 15 6 Insert the pins on each side of the output tray into the holes on the scanner...

Page 16: ...ply into the power port on the scanner NOTE Only use the power supply HEG42 240200 7L made by HiTron included with your scanner Connecting any other type of power supply may damage your scanner and wi...

Page 17: ...7 2 Installation This chapter includes Before You Begin on page 18 Install the Software and Connect the Scanner on page 19 Register Your Scanner on page 26 Installing Additional Applications on page 2...

Page 18: ...s running in each case you should allow the installation to proceed if that option is available Alternatively you can turn off the AntiVirus or AntiSpyware software before installing your scanner but...

Page 19: ...ge to use Click OK 4 The disc s Main Menu window opens NOTE If the disc does not start check the following Make sure the disc drive s door is completely shut Make sure the disc was inserted in the dri...

Page 20: ...tall Products 6 Make sure the boxes for Scanner Driver and Visioneer One Touch are selected as well as any other applications you want to install 7 Click Install Now NOTE The software provided with yo...

Page 21: ...If you choose not to accept the license agreement the installation will terminate and the scanner driver will not be installed 4 The next window lists the choices of the drivers that you can install f...

Page 22: ...when the application is installed NOTE If you are using Windows version XP or later the Microsoft Windows Image Acquisition WIA driver is always installed regardless of your selection in this window a...

Page 23: ...mputer If the plug does not attach easily make sure that you are plugging it in correctly Do not force the plug into either connection 3 Press the Power button on the control panel The status light co...

Page 24: ...urn to the Complete the installation by connecting your hardware window To see a quick overview about accessing and navigating the One Touch Button Panel click More 5 Click OK to complete the installa...

Page 25: ...t window read the license agreement If you accept the terms select I Agree then click Next If you choose not to accept the license agreement the installation will terminate and One Touch will not be i...

Page 26: ...customer service contact information 1 Open an Internet Explorer window or any other internet browser you have installed on your computer 2 In the web address field type www xeroxscanners com 3 Press...

Page 27: ...plication is located on the disc in the User Guides section Nuance PaperPort PaperPort is a document management software application The PaperPort scan ning features allow you to insert new pages into...

Page 28: ...This is not an error please disregard this message and click OK The Kofax VRS Certi fied ISIS driver is installed correctly when you install it with your Xerox DocuMate scanner EMC Captiva QuickScan Q...

Page 29: ...n DVD is a newer version than the one currently installed on your computer 2 Click on View scanner documentation to access the scanner user guide and scanner readme Click on View software documentatio...

Page 30: ...obe Reader Use the Adobe Save command to save that User Guide on your computer 4 When you re finished click Main Menu to return to the Main Menu window and click Exit 5 Remove the installation disc an...

Page 31: ...ng documents in the scanner as described below you can also scan using the One Touch Button Panel on screen or using a scanning application NOTE Always remove any staples or paper clips from documents...

Page 32: ...latten them as much as possible Fan the edges of the paper to make sure none of the pages are stuck together When you press either the Simplex or Duplex button documents are scanned using the scan set...

Page 33: ...a two sided document press the Duplex button 5 A scan progress window opens and the image s are sent to the selected application in the One Touch software If you have the front feed tray attached all...

Page 34: ...item you are scanning 2 Place a single item face up with the top pointing into the scanner between the paper guides on the front feed tray NOTE Do not attempt to load documents into the input tray whi...

Page 35: ...rom the front and the front feed tray springs back up 5 To scan a one sided item press the Simplex button To scan a two sided item press the Duplex button 6 The scanner scans the item and ejects it ou...

Page 36: ...o that it is always positioned at the front slot of the scanner Any items you scan are ejected over the front feed tray when scanning is complete To lock the Front Feed Tray down 1 Locate the arm leve...

Page 37: ...position aligned with the front slot of the scanner To Scan with the Front Feed Tray Down 1 Adjust the paper guides for the width of the item you are scanning 2 Place a single item face up with the t...

Page 38: ...4 To scan a one sided item press the Simplex button To scan a two sided item press the Duplex button 5 The scanner scans the item and ejects it out over the front feed tray A scan progress window ope...

Page 39: ...the scanner s front feed tray in the down position 1 Adjust the paper guide for the paper width and make sure the input and output trays are fully extended 2 Load the documents face down with their t...

Page 40: ...r the front feed tray Auto Scan from the Front Feed Tray You can set the scanner s One Touch hardware properties to automatically scan an item when it is inserted into the scanner from the front To se...

Page 41: ...r front feed Scanning 4 Click the drop list for Function and select a scanning option to use for the front feed auto scanning Functions 1 9 These are the 9 scanning functions that you can configure th...

Page 42: ...the scanner will auto scan from the front feed with the settings of function 6 5 Click on OK to apply your changes and close the Device Configuration window 6 Click on OK to close the Hardware Proper...

Page 43: ...DocuMate 3460 User s Guide 43 3 The scanner pulls in the item scans and ejects it out of the front A scan progress window opens and the image s are sent to the selected application in the One Touch so...

Page 44: ...e is then sent to a destination on your computer or network drive See Scanning From One Touch on page 47 One Touch Button Panel Use this scan option when you want to scan from the computer screen Scan...

Page 45: ...WIA scan settings put the document in the scanner then click the Scan button in the WIA window See Scanning from WIA on page 143 ISIS Interface This option uses the ISIS interface for scanning Select...

Page 46: ...Xerox DocuMate 3460 User s Guide 46...

Page 47: ...ge 88 SMTP on page 91 Email Applications on page 94 Text Editors on page 96 Still Image Client on page 101 Image Editors on page 103 PDF Applications on page 106 Send to Application on page 109 Scanni...

Page 48: ...puter screen shows the pre set function for each button such as Email and the icon of the destination called the Destination Application where the images will be sent when scanning is finished The One...

Page 49: ...that the button is set up to archive the scanned item The scanner sends the scanned image directly to a folder without opening the image first in a software application A question mark for a button m...

Page 50: ...the Windows notification area at the lower right corner of the screen 3 The One Touch Button Panel opens 4 Click the button you want to use to scan 5 The scanner starts scanning and the image is sent...

Page 51: ...icon to open the One Touch Properties Left click on the arrow buttons on the right side of the panel to view the rest of the One Touch buttons The Detail View Left click on a Destination Application...

Page 52: ...gram such as Microsoft WordPad or Microsoft Word that can be used for OCR such as TXT or RTF the text in scanned images is automatically converted to word processing text 5 Select a file format in the...

Page 53: ...tion with the file format and scan configuration you specified Properties button Displays a window for selecting properties for a destination This button is disabled if the selected destination applic...

Page 54: ...s for the type of application to include Destination Categories Document Management includes Nuance PaperPort and other applications for processing and keeping track of your scanned documents This cat...

Page 55: ...s reaches select this option and input a number in the box to have a new file created each time the number of images scanned reaches the number you input in this field Note that when scanning Duplex t...

Page 56: ...o single digit time values 2 HH inserts the 24 hour clock hour with a zero added to single digit time values 02 m inserts the minute without a zero added to single digit time values 7 mm inserts the m...

Page 57: ...y selected configuration Edit or delete a configuration Select the scan configuration you want to edit or delete To delete the configuration click the Delete button To edit the configuration click the...

Page 58: ...lder as described on page 85 Use the FTP Settings tab to specify an FTP site user credentials and destination folder as described on page 88 Use the SMTP Configuration tab to specify an SMTP server us...

Page 59: ...ture Standard Click the menu arrow and choose a page size from the list Custom Enter the horizontal and vertical page dimensions in the boxes Click the name of the units inches or millimeters to toggl...

Page 60: ...ode this option reverses the black and whites of an image Skip blank originals Select this option to have the scanner detect if a blank page has been fed through the scanner and remove it from the fin...

Page 61: ...before and after the double page feed are saved Advanced Settings tab Use the Advanced Settings tab to set color correction options for Color or Grayscale scanning Drag the sliders to the left and ri...

Page 62: ...a separately for the front and back side of the pages Click Add to add a line item to the area list in this window You can redact multiple areas from the scanned image click the Add button again to co...

Page 63: ...the start position and redaction area size The units of measurement is displayed on the lower right corner next to the Paper size field From left Input the upper left corner start position measured f...

Page 64: ...of measurement When you click back on the Redaction Settings tab the lower right corner displays the Paper size in the units of measurement you selected Make sure the page size selected on the Page S...

Page 65: ...s or choose additional formats that are not represented in the panel by default The format names in the Select format panel indicates the file type extension for the scanned file Create Single Image F...

Page 66: ...compression can reduce the file size by approximately 95 when compared to a BMP file of the same image Company logos and small pictures on a webpage are often GIF images The GIF compression and limite...

Page 67: ...ed as the file format are not affected so you can set the JPG file size image quality independently for each button 4 Click OK or Apply on the One Touch Properties window JPG The jpg joint photographi...

Page 68: ...portions of the document are automatically converted to editable text Select a text format for documents with text or numbers such as a business letter report or spreadsheet The text format icon has...

Page 69: ...ning with Optical Character Recognition OCR on page 118 To select a file type for the text format 1 Select the Destination Application 2 Right click on the text format icon The menu options depend on...

Page 70: ...ies window for that button 1 Open the One Touch Properties window 2 Select the scan configuration Configure Before Scan 3 Right click on Configure Before Scan and choose an interface to use for config...

Page 71: ...ng batch For instance the Picture Type is Black White but you want to scan your documents in color Choose Yes to delete any scanned pages then start over but select the correct picture type before sca...

Page 72: ...ble in the destination list you must select Document management on the Options tab in the One Touch Properties window Technical Note If there is no application installed for the file format you select...

Page 73: ...ansfer to Storage as the Destination Application for scanning Click the Properties button to open the One Touch Link Properties for Transfer to Storage From this window you can change the global defau...

Page 74: ...a location directly into the input field You can select a local folder or a folder on a server or mapped drive Open storage folder when scan is complete Select this option to have the folder specifie...

Page 75: ...ted to use this location This option modifies only the scan configuration that is assigned to the button you select If you have multiple One Touch 4 6 scanners installed the first sub menu will show a...

Page 76: ...button The Scan Configuration Properties dialog box opens 5 To help you remember which folder it is give the new configuration a name that indicates the folder name such as Business Receipts 6 Click...

Page 77: ...w be set as the Storage Location such as Business Receipts 11 Click OK The new configuration is now listed as a Transfer to Storage configuration 12 Repeat the process to create additional new configu...

Page 78: ...Scan to multiple storage folders 1 Insert the document you want to scan to storage 2 Start scanning with the first button that you set to scan documents and transfer to storage 3 When scanning is com...

Page 79: ...available when OCR is installed Destination type The Burn to CD ROM destination is classified as a Storage Link To make it available in the destination list you must select Storage and CD R W on the...

Page 80: ...window select Burn to CD and then click the Properties button 7 Make sure a blank CD is in the CD burner 8 Click the Burn to CD button The CD burner begins and your scanned documents are written to t...

Page 81: ...is available when scanning to a printer or fax as only uncompressed data can be send to these devices Destination type Printers and Faxes are classified as Device Links To make them available in the...

Page 82: ...o The aspect ratio is the length to width relationship of the image s dimensions Select this option so the image s relative proportions remain constant AutoRotate image for best fit If the image is a...

Page 83: ...or PaperPort From this window you can change the default folder location and options On initial installation of One Touch all scan configurations send the scanned document to the folder selected in th...

Page 84: ...e must be open before scanning for the scans to be sent to the selected folder in the PaperPort folder pane If PaperPort is not open this option is ignored and the scanned file is sent to the folder s...

Page 85: ...are available when OCR is installed Destination type The SharePoint destination is classified as a Storage Link To make it available in the destination list you must select Storage and CD R W on the...

Page 86: ...document from the list Select Use custom file naming to use the file you set on the Options tab in the One Touch Properties window Count This field will enable when the selected Filename format contai...

Page 87: ...er failed After you address the failure indicated in this log file you can click the Retry button to resend the document to the server Click on the Properties button to open the Log Viewer from the Sh...

Page 88: ...is classified as a Storage Link To make it available in the destination list you must select Storage and CD R W on the Options tab in the One Touch Properties window All configuration of the FTP serv...

Page 89: ...gh the scan configuration you can set each configuration to scan to a different FTP server destination folder and so on This is the same process used as when scanning to different folders using the Tr...

Page 90: ...ton to open the Log Viewer from the FTP One Touch Link Properties window There are no global configuration properties for the FTP destination application all configuration is done using the Scan Confi...

Page 91: ...Link To make it available in the destination list you must select Email on the Options tab in the One Touch Properties window All configuration of the SMTP server is done using the SMTP Settings tab i...

Page 92: ...on you can set each configuration to scan to a different SMTP server send messages to different email addresses using different user credentials and so on This is the same process used as when scannin...

Page 93: ...on to open the Log Viewer from the SMTP One Touch Link Properties window There are no global configuration properties for the SMTP destination application all configuration is done using the Scan Conf...

Page 94: ...count is outside the scope of this document Supported file types All image and text file formats except HTML are available when scanning to an email application Note that text file formats are only av...

Page 95: ...Programs tab and choose a new email client from the program list These are the standard Windows Internet Explorer options Please see your Windows documentation for more information about the Internet...

Page 96: ...in a text icon and there will be no text editor applications in the Select destination list Destination type This destination type is classified as a Text Based Link To make it available in the destin...

Page 97: ...e One Touch destination list You can only delete an application that you have added the destinations that are linked when One Touch is installed cannot be deleted Click in the OCR settings boxes for t...

Page 98: ...Based Link dialog box opens 2 Click Browse to find the application you want to add to the list When you select the application using the Browse button steps 1 and 2 on the dialog box are automatically...

Page 99: ...iting application Most text editing applications will accept plain text txt files Adobe PDF format Select this option if you are adding a PDF viewing or editing application to the list This PDF format...

Page 100: ...ts contain images that you want posted to your website with the HTML text 4 Click OK 5 Start scanning using the button you selected for scanning with the HTML format When scanning is finished the docu...

Page 101: ...rd Link To make it available in the destination list you must select STI event forwarding on the Options tab in the One Touch Properties Window Please note that if you are have turned on the option to...

Page 102: ...ol Panel is in Category View Windows XP or Home View Windows Vista and 7 the Scanners and Cameras group will be located under either of the following main groups Windows XP Printers and Other Hardware...

Page 103: ...e it available in the destination list you must select Image editors i e Paint on the Options tab in the One Touch Properties window If the image editing application you are using does not appear in t...

Page 104: ...installed cannot be deleted Color document handling Click in the Color document handling settings boxes for the options you want These options will apply to all the applications in the group Convert...

Page 105: ...e has not been compressed Tagged Information File Select this option if your application supports TIF image files The TIF file format supports multiple pages in a single file JPEG Compressed File This...

Page 106: ...ures in the scanned image are isolated from the text the text on the page is recognized and turned into editable text and the pictures are placed back into the document in the same flow as the origina...

Page 107: ...ion button The Add Text Based Link dialog box opens 6 Click Browse to find the application you want to add to the list When you select the application using the Browse button steps 1 and 2 on the dial...

Page 108: ...the PDF image format with a hidden searchable text layer You will not be able to edit the text the file The application you are adding must be able to open pdf files The options you select at step 4...

Page 109: ...how that sending the image to the Send to Application link failed Click the Properties button to open the One Touch Link Properties for the Send to Application link From this window you can configure...

Page 110: ...ngs in this window The default settings will work with most applications The advanced settings are described below 4 Select a file format and scan configuration in the One Touch Properties window If y...

Page 111: ...ge transferred Command line arguments Input the options that are to be used when the application is launched These values are application specific and you should only input values that were provided t...

Page 112: ...r each One Touch button 1 Open the One Touch Properties window and click on the Options tab 2 Select Enable scanning to multiple destinations then click back on the configuration tab 3 Click each dest...

Page 113: ...ructions as described in the previous section s for configuring destination specific options Click on OK when you are done making changes in this window 5 Select the file format you want for the scann...

Page 114: ...n instructions as described in the previous section s for configuring destination specific options Click on OK when you are done making changes in this window 7 Click on OK on the One Touch Properties...

Page 115: ...rent file based on your selected job separator 1 Open the One Touch Properties window 2 Select the Destination Application File Format and Scan Configuration applicable to your scanning batch Make sur...

Page 116: ...ptions selected you might get varying results Changing the sensitivity level allows you to fine tune the accuracy of the blank page detection When the number of images reaches input the maximum number...

Page 117: ...ank page discarded deselect the job separation feature on the Options tab Note that when scanning Duplex both sides of the page must be blank for the job separation to occur If both sides of a scanned...

Page 118: ...es window 2 Select a text editing program in the Select Destination list then select a text file format in the Select Format panel For example if you want to edit your document in Microsoft s Word sel...

Page 119: ...lected the text portions of the document are automatically converted to editable text As you select Destination Applications that are text applications the text format icon changes to match the file t...

Page 120: ...formatting when converted Available with Microsoft WordPad and Word Word Document The doc file format used by Microsoft Word Comma Delimited The csv file format used for database or spreadsheet data w...

Page 121: ...graphics With MRC the image is produced using separate processes for text graphics and other elements on the document page The result is clearer graphics and sharper text characters Scans with Use MR...

Page 122: ...ndow 2 Select a Destination Application that has one of the text format file types as the page format such as Microsoft Word or WordPad 3 Right click on the page format icon to see the menu 4 Choose O...

Page 123: ...the page individually then guesses what the letter or symbol is based on the shape Therefore the OCR engine may have more than one guess for a particular letter or symbol a best guess a second best g...

Page 124: ...process inserts for an unrecognizable text character For example if the OCR process cannot recognize the J in REJECT and is the reject character the word would appear as RE ECT in your document The is...

Page 125: ...ery word you want in the dictionary You will be able to edit the list later In fact the file does not have to contain any text at all and you could add the words using the editing options However if t...

Page 126: ...for spellchecking 12 Select a dictionary and click Set As Current to set it as the current dictionary for spellchecking The label current is added to the name If you don t want to use any user diction...

Page 127: ...includes any spaces before or after it those spaces are removed and the word is added to the list To delete a word from the list select it and click Delete If a word in the list is misspelled delete...

Page 128: ...list and click Export The Export User Dictionary window opens 7 Select the dictionary file to export and click Save The file is exported as a formatted dictionary with the ud filename extension so it...

Page 129: ...you want it kept in separate columns similar to the original layout If table like data is encountered it is placed in columns not in a gridded table Single Column with Table Choose this option if you...

Page 130: ...then flow from one column to the other which does not happen when text boxes are present True Page TP This output format uses absolute positioning on the page to keep the original layout of the pages...

Page 131: ...Scan configurations with VRS options work with One Touch scan settings to produce the best quality images This section explains how to use the Kofax VRS features when choosing new scan settings for y...

Page 132: ...for the new scan configuration The options are Do not use VRS processing Scanning will not use the VRS processing Default settings Automatically selects the options your scanner can use with any scan...

Page 133: ...e option identifies these spots and removes them This option is only available when scanning in Black White 6 Click OK or Apply to add the VRS options to your scan configuration When a scan configurat...

Page 134: ...ins color or not and produces the appropriate scanned image Typically Auto Color Detect is used when you have a stack of pages to scan some color and others not Instead of you having to change the sca...

Page 135: ...User s Guide 135 Changing the Hardware Settings 1 Right click on the One Touch icon and choose Show Hardware from the pop up menu 2 The Hardware Properties dialog box opens and shows information about...

Page 136: ...canner goes into the low power state after the last use This setting has a range of 1 minute to 3 hours Lamp On and Lamp Off click the Lamp On or Lamp Off buttons to immediately turn the scanner lamp...

Page 137: ...can use the TWAIN interface for scanning The TWAIN interface described in this section is the one provided with your scanner and you will see it when scanning from PaperPort or OmniPage Other TWAIN co...

Page 138: ...ton in the Scan Pane If you get a message that the scanner is not in the PaperPort database follow the instruction so screen to run the Scanner Setup Wizard OmniPage Go to File then Get Page then clic...

Page 139: ...scanner 1 Load the documents face down with the top of the pages inserted into the Automatic Document Feeder 2 Adjust the settings in the TWAIN interface for the item you are scanning 3 Click on the...

Page 140: ...rast de emphasizes that difference Deskew Select this option to let the scanner automatically determine if a page is skewed then straighten its image If the page is fed through at too great of an angl...

Page 141: ...rasonic waves are aimed at the document to detect multiple pages by the level at which the waves pass through the pages The accuracy of this sensor depends on paper thickness and whether or not creasi...

Page 142: ...Xerox DocuMate 3460 User s Guide 142...

Page 143: ...l cameras and other digital devices This section shows how to use Microsoft Paint to scan using the WIA interface but you can use other Windows applications as well NOTE Windows Vista and Windows 7 ha...

Page 144: ...t point to Programs point to Accessories and then click Paint 2 From the File menu choose From Scanner or Camera 3 The scan window opens Use this window to select scanning options and start the scan p...

Page 145: ...erox DocuMate 3460 User s Guide 145 6 Click on the Scan button in the WIA interface The scanner starts scanning 7 The scanned image will appear in Microsoft Paint or other WIA application you re using...

Page 146: ...trast Drag the sliders to the right or left to adjust the brightness and contrast of the scanned image Resolution DPI Click the up or down arrow to scroll through the dots per inch dpi of the resoluti...

Page 147: ...ny other application that will access the ISIS driver You received QuickScan with your scanner Note that the ISIS interface for each application varies depending on the application Please refer to tha...

Page 148: ...note that you may see the following warning message 1 Please disregard the message and click Continue The ISIS drivers were installed correctly during the installation of your scanner The Scanner Sele...

Page 149: ...Replace the ADF Pad Assembly on page 155 Replacing the Roller Assembly on page 156 Troubleshooting on page 159 Uninstalling Your Scanner on page 162 Xerox DocuMate 3460 Scanner Specifications on page...

Page 150: ...switch always turn off the scanner and unplug the power cord before performing maintenance unless the maintenance instructions below specifically state to leave the scanner plugged in and powered on A...

Page 151: ...e Automatic Document Feeder a warning opens after a few moments 1 Open the Automatic Document Feeder cover 2 Remove the jammed paper and close the cover To reduce the number of paper jams smooth and s...

Page 152: ...eeing lines in the scanned image it is time to clean the scanner 1 Wet a soft cloth with some Isopropyl rubbing alcohol 95 2 Open the Automatic Document Feeder cover 3 Wipe the feed roller from side t...

Page 153: ...oth sets 6 Wipe the Drive rollers from side to side Rotate the rollers downward to clean the entire surface of each roller The Drive rollers are held tightly in place and they are hard to rotate Rotat...

Page 154: ...Mate 3460 User s Guide 154 If any residue remains after wiping the glass with a dry cloth try adding a few drops of Isopropyl alcohol rubbing alcohol to the cloth and wipe off the residue Background p...

Page 155: ...u received a replacement pad in the original scanner box and you can also order a new one See the Xerox DocuMate 3460 Parts List on page 164 for ordering information 1 Press the ADF cover release on t...

Page 156: ...an angle or multiple pages to feed at the same time A worn roller should be replaced to avoid damage to the scanner s internal parts Before replacing the roller you should clean it as excessive dust o...

Page 157: ...k flange is completely free 4 Use the lock flange to slide the silver bar to the left to release the bar from the feed roller 5 Slide the roller to the left to release it from the bar and pins on the...

Page 158: ...ler bar 8 Slide the roller bar to right into the roller 9 Rotate the lock flange up to lock the roller in place The lock will click into place when it is secure However if it does not rotate easily in...

Page 159: ...g images If you use multiple TWAIN devices with your computer you may have selected another source for images Start the PaperPort software and click the Scan icon then make sure Xerox DocuMate 3460 is...

Page 160: ...Scanner on page 152 If that doesn t solve the problem the pad assembly may need to be replaced It is user replaceable See Replace the ADF Pad Assembly on page 155 for the steps to replace the pad Pro...

Page 161: ...ck that the scanner s cables are cor rectly attached to the computer If the scanner still does not con nect re boot the computer 4 or 5 The scanner lamp is either turned off or the lamp has not warmed...

Page 162: ...e programs 5 Follow these same steps to select and remove the One Touch software the Kofax VirtualReScan and the One Touch ScanSoft OmniPage OCR modules from the installed programs list 6 The scanner...

Page 163: ...ng temperature 50 95 F 10 35 C without condensation Relative humidity 20 80 35 C without condensation Power supply DC Jack 3P 100 240Vac 24Vdc 2A 24W Class 1 Two Cores HiTron HEG42 240200 7L or ADP DA...

Page 164: ...numbers when ordering replacements for your Xerox DocuMate 3460 scanner Part Name Part Number Input Tray 57 0104 000 Output Tray 57 0105 000 Front Feed with Output Tray 57 0121 000 ADF Pad 57 0103 000...

Page 165: ...perational Safety Information on page 168 Electrical Information on page 169 Emergency Power Off on page 170 Maintenance Information on page 171 Product Safety Certification on page 172 Regulatory Inf...

Page 166: ...eet strict safety requirements These include safety agency evaluation and certification and compliance with electromagnetic regulations and established environmental standards The safety and environme...

Page 167: ...ordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the u...

Page 168: ...relocating equipment Always locate the machine on a solid support surface that has adequate strength to support the weight of the machine Always locate the machine in an area that has adequate ventil...

Page 169: ...ace objects on the power cable 8 Do not override or disable electrical or mechanical interlock devices 9 Do not push objects into slots or openings on the machine Electrical shock or fire may result E...

Page 170: ...the electrical outlet s Contact an authorized Xerox Service Representative to correct the problem The equipment emits unusual odors or makes unusual noises The power cable is damaged or frayed A wall...

Page 171: ...The use of cleaners that are not approved may cause poor performance of the equipment and could cause a dangerous condition 4 Use supplies and cleaning materials only as directed in this manual 5 Do n...

Page 172: ...Product Safety Certification This product is certified by the following Agency using the Safety standards listed Agency Standard Underwriters Laboratories Inc UL60950 1 1st 2003 First Edition USA Cana...

Page 173: ...referenced standards can be obtained from your Xerox Limited representative or by contacting Environment Heath and Safety The Document Company Xerox Bessemer Road Welwyn Garden City Herts AL7 1HE Eng...

Page 174: ...ial handling may apply please see http www dtsc ca gov hazardouswaste perchlorate European Union RoHS and WEEE Compliance This product is compliant with RoHS Regulations of the European Parliament and...

Page 175: ...s and the office equipment industry to promote energy efficient copiers printers fax multifunction machine personal computers and monitors Reducing product energy consumption helps combat smog acid ra...

Page 176: ...Postal Money Orders Bills Checks or Drafts of money drawn by or upon authorized officers of the United States Stamps and other representatives of value of whatever denomination which have been or may...

Page 177: ...hority in Canada or of a court of law 5 Proclamations orders regulations or appointments or notices thereof with intent to falsely cause same to purport to have been printed by the Queen s Printer for...

Page 178: ...such reproductions Currency notes Bank notes and cheques Bank and government bonds and securities Passports and identification cards Copyright material or trademarks without the consent of the owner P...

Page 179: ...S Contact Information Contact Information For more information on Environment Health and Safety in relation to this Xerox product and supplies please contact the following customer help lines USA Cana...

Page 180: ...Xerox DocuMate 3460 User s Guide 180...

Page 181: ...40 144 Color space 22 Comma Delimited 120 components 11 computer specifications 9 Configure Before Scan 57 70 137 cancel 71 Contrast 59 140 146 Copy button 53 Create single image files 65 csv file for...

Page 182: ...59 L Languages in Document 123 Lock icon 57 59 Logical Form Recognition 28 M Maintain aspect ratio 82 Maximize Quality 67 68 Microsoft Internet Explorer 100 Microsoft Outlook 54 Microsoft Paint 54 104...

Page 183: ...36 uninstall 162 scanner components 11 connecting 16 troubleshooting 159 Scanner driver 20 Scanning mode 57 58 70 140 144 Screen Resolution 95 104 Searchable PDF 120 Select Button 54 Select configurat...

Page 184: ...cable 23 USB port 23 Use languages and dictionaries to improve accuracy 123 Use MRC 121 user dictionary edit 126 new 124 User Guides 29 W Watermark 61 140 WIA Advanced settings 146 WIA interface 70 1...

Page 185: ......

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