3
74
3.1 Troubleshooting
Description
Dry Ink smears when
rubbed
Black pages
Blank pages
Possible Cause
Print media is moist.
Print media is outside of the rec-
ommended specifications.
The DocuColor Copy / Print Car-
tridge is old or damaged.
The high-voltage power supply
may be defective. The scanner
function may be defective.
Two or more sheets may be
feeding at once.
The DocuColor Copy / Print Car-
tridge is old or damaged.
Dry Ink in a Dry Ink Cartridge
is low.
The high-voltage power supply
may be defective.
Action
Replace the print media.
“2.2 About the Paper”
Replace the print media with a recom-
mended type.
“2.2 About the Paper”
Replace the DocuColor Copy / Print
Cartridge.
“5.3 The DocuColor Copy /
Print Cartridge”
Contact your supplier.
Remove the paper stack, massage it,
and replace.
Replace the DocuColor Copy / Print
Cartridge.
“5.3 The DocuColor Copy /
Print Cartridge”
Replace the Dry Ink Cartridge.
“5.2 The Dry Ink Cartridges”
Contact your supplier.
Summary of Contents for DocuColor DocuColor 4
Page 1: ...Xerox DocuColor 4 Setup Guide Version 701P31412 September 1999 THE DOCUMENT COMPANY XEROX...
Page 100: ...2 70...
Page 124: ...3 94...
Page 125: ...Paper Jams 4 1 Clearing Paper Jams 96...
Page 138: ...4 108...
Page 168: ...138 A...
Page 171: ......