Xerox DocuColor DocuColor 4, Setup Manual, Page: 116 / 172

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Document Jam.
Open document feeder to remove the original
from the document glass.
Cannot detect original size.
Select specific reduce/enlarge %.
Document Size is Wrong.
Open Left Cover of ADF to remove the document
Verify paper orientation.
Cannot select Auto Paper Selection.
Cannot select Auto Paper and Auto R/E at the
same time. Please press [Cancel]. Auto Paper
and Autoe R/E cannot be used at the same
time. Press the exit button.
Cause: A document jam occurs at the lower part of the
feeder.
Action: Follow the instructions and remove the jammed
document.
“4.1 Paper jams”
Cause: The document is set in the wrong direction.
Action: Make sure the document is placed sideways.
“Chapter 8 Positioning Originals” in the User Guide.
Cause: Different size documents exist in the documents
loaded in the automatic document feeder.
Action: Open the left cover of the document feeder,
remove all the documents, and then separate them into
documents of equal size. Finally, load them separately for
copying.
“8.1 About Originals” in the User Guide.
Cause: Size of the document set cannot be detected
automatically. Therefore the zoom ratio cannot be set to
[Auto%].
Action: Select a zoom ratio from the pre-set zoom ratios,
or set a zoom ratio between 50% and 200%
“9.2 Using zoom (selecting or setting zoom ratio)" in the
User Guide
Cause: Size of the document set cannot be detected
automatically.
Action: Select an appropriate paper tray.
“9.1 Selecting a paper tray (selecting paper)” in the User
Guide.
Cause: In the configuration screen, the automatic paper
selection and automatic zoom ratio selection cannot be
used at the same time. .
Action: Press the [Cancel] button and cancel the setting.
3.3 Copier Error Messages
Error message Possible Cause/Action