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DocuColor 5000 User Guide
5-3
5. Problem solving
Problem
Suggested Solution
The UI does not respond to a
command.
•
Select
Restart User Interface
from the
System
pull-down menu on
the UI.
•
Select
Shutdown System PC
from the
System
pull-down
menu. After the System PC shuts down, wait 15 seconds and restart
it by pressing the on/off button on the PC.
•
If the problem persists, call for service.
Transparencies are too oily.
•
Make 5 blank sheet copies with the Full Color option on paper stock to
purge excess oil from system. Reload the transparencies and
continue the copying job.
•
Refer to the
Recommended Materials List
and the
Color Materials
Usage Guide
for more information about transparencies.
Multiple sheets feed from the
paper trays.
•
Do not fill the paper trays above the MAX fill line indicator.
•
Remove the paper from the tray and fan the sheets to separate the
joined sheets.
•
Predrilled sheets may stick together at the holes. Remove the paper
from the tray and fan the sheets to separate the joined sheets.
•
Paper and transparencies may stick together if environmental
conditions are too dry and cause excessive static. Increase the
humidity level in the room to minimize static.
•
Gently fan transparencies to separate the sheets before you load
them.
Summary of Contents for DocuColor 5000
Page 1: ...DocuColor5000 User Guide Version 2 0 March 2007...
Page 26: ...DocuColor 5000 User Guide xxiv Notices...
Page 56: ...DocuColor 5000 User Guide 1 30 1 Overview...
Page 76: ...DocuColor 5000 User Guide 3 14 3 Paper information...
Page 114: ...DocuColor 5000 User Guide 4 38 4 Accessories...
Page 136: ...DocuColor 5000 User Guide 6 8 6 Technical Data...
Page 163: ......
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