Xerox DocuColor 5000, User Manual, Page: 115 / 164

DocuColor 5000 User Guide
5-1
5. Problem solving
When a problem occurs with your digital press, instructions
appear on the UI. Refer to the information in this chapter to help
resolve the problem.
General problems
If the digital press has a loss of power and you cannot access the
Machine Details screen to get the serial number, open the two
main front doors. The serial number label is in the center of the
bottom frame of the digital press.
The charts on the following pages list problems and suggested
solutions that apply to your digital press. If the problem persists
after following all instructions, call your Xerox representative.
NOTE: If your color server indicates that the digital press has a
fault and the UI does not readily display a message, select
Machine Details from the System pull-down menu, then select
the Error Log tab to display the fault history.