Xerox DocuColor 2060 Maintenance Manual Download

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Xerox DocuColor 2060
NPS/IPS

Guide to Performing Routine Maintenance

721P90561
Version 8.0
October 2002

Summary of Contents for DocuColor 2060

Page 1: ...Xerox DocuColor 2060 NPS IPS Guide to Performing Routine Maintenance 721P90561 Version 8 0 October 2002...

Page 2: ...tation material generated from the software programs which are displayed on the screen such as icons screen displays looks etc Printed in the United States of America Publication number 721P90561 Xero...

Page 3: ...k Europe only xi Radio and telecommunications equipment directive Europe only xii For further information xiii Introduction xv About this guide xv Contents xv Conventions xvi Related publications xvii...

Page 4: ...he initial screen to display 7 3 Setting the system timers 7 6 Accessing the timers 7 6 Power Saver 7 7 Screen Saver 7 8 Job Spacing 7 9 Tools Off 7 10 Auto Resume Stop 7 11 Setting the audio tone 7 1...

Page 5: ...utine Maintenance v 8 Maintenance and support services 8 1 Xerox Customer Service Center 8 1 Xerox Documentation and Software Services 8 1 Xerox Font Center 8 2 Operator training 8 2 Xerox Customer Ed...

Page 6: ...Table of contents vi Guide to Performing Routine Maintenance...

Page 7: ...Welfare for Class 1 laser products Class 1 laser products do not emit hazardous radiation The DocuColor printers do not emit hazardous radiation because the laser beam is completely enclosed during a...

Page 8: ...connection of the equipment grounding conductor may result in risk of electrical shock Always connect equipment to a properly grounded electrical outlet If in doubt have the outlet checked by a quali...

Page 9: ...contact your local Xerox representative or operating company Operation safety Europe This Xerox product and supplies are manufactured tested and certified to strict safety regulations electromagnetic...

Page 10: ...qualified electrician To disconnect all electrical power to the product the disconnect device is the power cord Remove the plug from the electrical outlet Ventilation Slots and opening in the enclosu...

Page 11: ...er states related to low voltage equipment January 1 1996 Council Directive 89 336 EEC approximation of the laws of the member states related to electromagnetic compatibility March 9 1999 Council Dire...

Page 12: ...with TBR21 a specification for terminal equipment for use on analog switched telephone networks in the European Economic area The product may be configured to be compatible with other country network...

Page 13: ...nce xiii For further information For more information on Environment Health and Safety in relation to this Xerox product and supplies please contact the following customer help lines Europe 44 1707 35...

Page 14: ...Safety xiv Guide to Performing Routine Maintenance...

Page 15: ...tasks required for printing with your NPS IPS printer Users should have an understanding of printer controller operations Before using this guide become familiar with its contents and conventions Con...

Page 16: ...xample press ENTER Angle brackets Variable information or the position of a specified argument in the command syntax appears in angle brackets for example List Fonts Pattern Bold Within procedures tex...

Page 17: ...ng refer to the Solutions Guide for IPDS Printing Guide to Configuring and Managing the System Guide to Managing Print Jobs Guide to Performing Routine Maintenance Guide to Submitting Jobs from the Cl...

Page 18: ...ubmitting your Jobs from Windows NT 4 0 QuickPrint Quick Reference Card Submitting your Jobs Using Windows NT 4 0 Drivers Quick Reference Card The documentation set also includes an electronic version...

Page 19: ...refer to the Guide to Configuring and Managing the System If you are using the graphical user interface GUI refer to the online help Guidelines for loading paper When you are loading the paper follow...

Page 20: ...fy weight in grams per square meter gsm or g m2 at the printer but you can specify weight using any unit of measurement at the printer controller Loading paper trays 1 2 or 3 To load paper tray 1 2 or...

Page 21: ...in the guide release and carefully moving the Edge Guide until it lightly touches the edge of the material in the tray 4 Select the paper weight Although the trays have auto size detection capability...

Page 22: ...hen the tray is pulled out Figure 1 3 Paper trays 1 and 2 weight indicator on the frame 5 For tray 3 only Select the paper size Non Standard or Standard and the paper type Coated or Uncoated Figure 1...

Page 23: ...edia must be loaded in the same orientation SEF or LEF Tray 4 the optional high capacity paper tray is operated through the control panel Figure 1 5 Tray 4 1 Control panel 2 Left door 3 Right door To...

Page 24: ...ator tray if you are changing paper stock 5 Load the paper seam side the side where the ream of paper is sealed up in tray 4 Load the paper onto the elevator tray with the sheets even against the fron...

Page 25: ...n the weight indicator Selecting the correct paper weight range affects the feed performance and image quality Press the selection button until the light next to the correct weight is illuminated Refe...

Page 26: ...on 3 Paper guides 4 Uncoated 5 Coated 6 Weights 7 Standard size 8 Non standard size 8 Close the tray 4 door The elevator tray automatically rises and stops at the correct feeding height NOTE If you he...

Page 27: ...ch 500 sheets Offset text and book pounds 25 x 38 inch 500 sheets Cover pounds 20 x 26 inch 500 sheets Index pounds 25 5 x 30 5 inch 500 sheets Bristol and tag pounds 22 5 x 28 5 inch 500 sheets 50 13...

Page 28: ...ob left off and resume printing or cancel the job and start again The size of the tabbed insert should be 9 by 11 inch 229 by 279 mm for letter size tabs 223 5 by 296 mm for A4 equivalent tabs The pro...

Page 29: ...y 4 follow the instructions below Simplex print jobs Load the drilled paper into tray 4 with the holes positioned toward the rear of the paper tray Figure 1 11 Loading drilled paper for simplex print...

Page 30: ...using different inks and dry inks that may not pass through the printer intact You should run a sample job through the printer to determine output quality The loading orientation of letterhead paper...

Page 31: ...capacity stacker HCS which provides stacking and offsetting capabilities for output into a stacker cart High capacity stacker stapler HCSS which provides stacking stapling and offsetting capabilities...

Page 32: ...full or the job has been completed the operator may unload the stacker using the control panel on its left Figure 2 1 High capacity stacker 1 Control panel 2 Back 3 Top cover 4 Right side 5 Front doo...

Page 33: ...intenance 2 3 To unload the HCS 1 Press the Table Down button on the control panel Figure 2 2 Table Down button on the HCS control panel 2 Wait until the elevator stops and the Please Wait indicator i...

Page 34: ...sition the securing bar onto the stacker cart handle Figure 2 5 Positioning the stacker cart handle 5 Ensure that the handle is in the proper position on the top of the paper stack so that the stack d...

Page 35: ...Stackers Guide to Performing Routine Maintenance 2 5 8 Return the securing bar back into position 9 Close the HCS front door 10 Follow the instructions displayed on the touch screen to resume printing...

Page 36: ...Figure 2 6 HCSS control panel 1 Ready indicator 2 Staple indicator 3 Keypad 4 Message display 5 Jam indicator The HCSS stacks 100 sheets into the Stack Tray after the message displays In order to ens...

Page 37: ...he front door of the HCSS 2 Pull the staple unit to the front of the machine It resides under the paper path notice the gold staple cartridge 3 Hold the gold lever down while turning right side of sta...

Page 38: ...Stackers 2 8 Guide to Performing Routine Maintenance...

Page 39: ...r oil You can check the status of fuser oil any time by accessing the Maintenance screen on the control panel Figure 3 1 Maintenance screen To add fuser oil 1 Open the right front door of the printer...

Page 40: ...n your printer was installed Contact your service representative if you cannot locate the filler spout cap and need another one 6 Carefully insert the filler spout into the opened fuser oil reservoir...

Page 41: ...ce a dry ink cartridge You can check the status of a dry ink cartridge any time by accessing the Maintenance screen on the control panel Figure 4 1 Maintenance screen CAUTION To prevent spillage remov...

Page 42: ...tridge counter clockwise until the arrow on the cartridge is aligned with the unlocked padlock on the compartment label CAUTION Do not use warm or hot water or cleaning solvents to remove dry ink from...

Page 43: ...rtridge 5 Remove a new cartridge from the box 6 Vigorously shake or slap the new cartridge with your hand until the dry ink is completely loosened To determine if the material is loose place your fing...

Page 44: ...ight the cartridge colors are black cyan magenta and yellow 8 Rotate the cartridge clockwise until the arrow on the cartridge is aligned with the locked padlock on the compartment Figure 4 5 Inserting...

Page 45: ...ge on the touch screen advises you when to replace the waste dry ink bottle located at the back of the exit module You can check the status of the waste dry ink bottle at any time by accessing the Mai...

Page 46: ...e dry ink bottle location 1 Exit module 2 Waste dry ink bottle location To replace the waste dry ink bottle 1 Open the waste dry ink door at the back of the exit module Figure 5 3 Waste bottle door op...

Page 47: ...cap securely into the open hole on the top of the full bottle Figure 5 4 Waste dry ink bottle 1 Open hole 2 Cap holder 4 Dispose of the full bottle according to your local regulations 5 Remove an empt...

Page 48: ...Waste dry ink 5 4 Guide to Performing Routine Maintenance...

Page 49: ...lint free cloth dampened with a glass cleaner Do not spray the liquid directly onto the monitor since it may cause damage Keyboard use a mild household detergent that has been poured or sprayed onto a...

Page 50: ...bserve the green LED blinking slowly to indicate that the tape drive is automatically performing a cleaning cycle NOTE If the cleaning cartridge has been used for more than approximately 30 cleaning c...

Page 51: ...ning dampen a paper towel or soft clean cloth with a liquid non abrasive glass cleaner or water To avoid damage to the printer or any of the optional devices do not pour or spray the cleaner or water...

Page 52: ...Cleaning 6 4 Guide to Performing Routine Maintenance...

Page 53: ...llowing If you attempt to access the Tools mode while a job is printing access to the screens is delayed until the job completes printing Jobs queue but do not print while the Tools mode is active You...

Page 54: ...ord protected Entering the Tools mode To enter the Tools mode 1 Press the Access button on the control panel Figure 7 1 Access button on control panel 2 Use the keypad to enter the Tools mode password...

Page 55: ...choose from two screens to display as the initial screen when the printer is powered on Machine Status screen Job Status screen The Machine Status screen is the factory default CAUTION Do not use the...

Page 56: ...ing Routine Maintenance 3 Touch the Machine Status or Job Status button Figure 7 4 Initial Screen screen If you leave the setting at the default Machine Status screen the following screen displays whe...

Page 57: ...lor 2060 NPS IPS Perform these functions at the system controller Screen name Function Paper Trays Shows the trays available size type weight and level of the paper in the trays Machine Details Displa...

Page 58: ...Job Spacing Tools Off Auto Resume Stop Accessing the timers To access the printer timers 1 Access the Tools mode refer to the section Accessing the Tools mode in this chapter 2 On the Machine Default...

Page 59: ...utton on the control panel is pressed To set the Power Saver timer 1 Access the System Timers screen refer to the section Accessing the timers 2 On the System Timers screen touch the Power Saver butto...

Page 60: ...e section Accessing the timers 2 On the System Timers screen touch the Screen Saver button The Screen Saver screen displays 3 Use the up or down arrow buttons to change the time The range available is...

Page 61: ...e next job starts printing To set the Job Spacing timer 1 Access the System Timers screen refer to the section Accessing the timers 2 On the System Timers screen touch the Job Spacing button The Job S...

Page 62: ...et the Tools Off timer 1 Access the System Timers screen refer to the section Accessing the timers 2 On the System Timers screen touch the Tools Off button The Tools Off screen displays 3 Use the up o...

Page 63: ...n refer to the section Accessing the timers 2 On the System Timers screen touch the Auto Resume Stop button The Auto Resume Stop screen displays 3 Use the up or down arrow buttons to change the time T...

Page 64: ...nd cannot continue printing Each of these tones can be deactivated or set to Soft Normal or Loud The factory default setting is Normal To set the audio tone 1 Access the Tools mode refer to the sectio...

Page 65: ...er you use most frequently in the printer or select Auto to use the throughput speed for the paper weight selected on the paper tray weight indicator Selecting Auto selects a fuser temperature based o...

Page 66: ...Paper is not always the exact same size It may vary slightly with differences of plus or minus 1mm causing the image to be is registered To reduce the possibility of size differences it is recommend...

Page 67: ...d the first few prints as inconsistency tends to be greater with these images If there is misregistration continue to the next step 3 Measure the distance between the registration point and the edge o...

Page 68: ...Tools mode in this chapter 2 On the Machine Default 1 screen touch the Paper Registration Adjustment button The paper Registration Adjustment screen displays Figure 7 16 Paper Registration Adjustment...

Page 69: ...at are displayed to enter the amount of adjustment for either or both edges NOTE Remember that the Lead Edge Registration adjustment is the feeding edge or Y direction The Side Edge Registration adjus...

Page 70: ...it feeds Refer to the following chart for the adjustments made for each Offset Level Table 7 1 Offset level adjustment chart Paper size Level 1 Level 2 Level 3 Level 4 310 mm 10 0 mm 10 0 mm 10 0 mm 1...

Page 71: ...the date To set the date 1 Access the Tools mode refer to the section Accessing the Tools mode in this chapter 2 On the Machine Default 1 screen touch the Set Date Time button The Set Date Time scree...

Page 72: ...mode refer to the section Accessing the Tools mode in this chapter 2 On the Machine Default 1 screen touch the Set Date Time button The Set Date Time screen displays Figure 7 20 Set Date Time screen 3...

Page 73: ...he language Use the Dual Language setting to set one of two available languages as the default for the touch screen When your printer was installed your Xerox service representative loaded onto your s...

Page 74: ...non standard sized paper from trays 3 and 4 and oversize paper from trays 1 and 2 Setting for printing on non standard paper size NOTE Be sure to select Non Standard Size on the top front of the tray...

Page 75: ...or printing on oversize paper You can use trays 1 and 2 to run 12 0 by 18 inch or SRA3 12 6 by 17 7 inch 320 by 450 mm paper by having your Xerox representative remove the side paper guide on the pape...

Page 76: ...ndency to curl The atmospheric conditions of the room where the paper is stored The atmospheric conditions of the room where the printer is located The heat generated during the fusing processes The p...

Page 77: ...pes A B and C shown in the following table are the parameters established for how papers interact with the DocuColor 2060 NPS IPS Variability from one lot of paper to another may require selecting a d...

Page 78: ...this chapter 3 On the Machine Default 1 screen touch the Decurler Setup button The Decurler Setup screen displays Figure 7 25 Decurler Setup screen 4 When a paper tray on the screen is selected the d...

Page 79: ...ouch the Close button to save your selections and return to the Machine Defaults 2 screen Exit the Tools mode and run a few test prints to determine if the curl was reduced to a satisfactory level If...

Page 80: ...Default settings for the printer engine 7 28 Guide to Performing Routine Maintenance...

Page 81: ...Guide If a problem persists gather the necessary information and call your customer service support center or contact your local Xerox operating company Refer to the Troubleshooting Guide chapter Cal...

Page 82: ...call 1 800 445 FONT 3668 between 6 00 a m and 5 00 p m Pacific time You can get font information on the web at www font net Operator training Operator training is conducted at your location shortly af...

Page 83: ...ose who use Decomposition Service For detailed information about any of the courses to enroll in workshops or to order the self study courses call Xerox Customer Education at 1 800 445 5554 or your lo...

Page 84: ...Maintenance and support services 8 4 Guide to Performing Routine Maintenance 2 On the Machine Status screen select the Machine Details tab Figure 8 2 Machine Status screen...

Page 85: ...ers button to view the print count Figure 8 3 Meters button on Machine Details screen The current output volume screen displays showing the output volume for all meters Figure 8 4 Current output volum...

Page 86: ...Routine Maintenance 4 To reset the meters touch the Resettable Meters button The following screen displays Figure 8 5 Resettable Meters screen 5 Touch the Reset button The numbers reset to 0 6 Touch...

Page 87: ...I ink replacing 4 2 inks 4 1 L laser safety vii M maintenance services 8 1 8 6 O operation safety Europe ix xi operation safety U S viii ix operator training 8 2 ozone production information viii P p...

Page 88: ...INDEX INDEX 2 Guide to Performing Routine Maintenance X Xerox Customer Education 8 3 Xerox Customer Service Center 8 1 Xerox Documentation and Software Services XDSS 8 1 Xerox Font Center 8 2...

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