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Xerox C315, User Manual

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Xerox

®

C315 Color Multifunction Printer User Guide

A Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 353

Basic Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 354

Noise Emission Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 354
Static Sensitivity Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 354
ENERGY STAR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 354
Temperature Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 355
Información de la energía de México . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 355
Laser Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 355
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 355
Telecommunication Regulatory Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 357
Regulatory Notices for Wireless Products . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360
Federal Communications Commission (FCC) Compliance Information Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 361
Innovation, Science and Economic Development Canada Compliance Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . 362
Germany. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 362
Turkey RoHS Regulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 362
Ukraine RoHS Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 363

Copy Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 364

United States. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 364
Canada. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 365
Other Countries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 366

Material Safety Data Sheets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 367

B Recycling and Disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 369

Product Disposal and Recycling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 370

North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 371
Xerox Green World Alliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 372

Waste from Electrical and Electronic Equipment (WEEE) Directive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 373

India E-Waste notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 373

Contents

Summary of Contents for C315

Page 1: ...VERSION 1 0 FEBRUARY 2022 702P08658 Xerox C315 Color Multifunction Printer User Guide...

Page 2: ...trator and McAfee ePO are trademarks or registered trademarks of McAfee Inc in the United States and other countries Microsoft Windows Vista Windows Windows Server and OneDrive are registered trademar...

Page 3: ...istics 27 Unacceptable Paper 28 Selecting Preprinted Forms and Letterhead 28 Storing Paper 29 Supported paper sizes 29 Supported paper types 32 Supported paper weights 33 Set up Install and Configure...

Page 4: ...60 Enabling Magnification mode 61 Adjusting the Voice Guidance speech rate 61 Using the keyboard on the display 61 Enabling spoken passwords or personal identification numbers 61 Loading paper and sp...

Page 5: ...mobile device 97 Printing from a mobile device using Mopria Print Service 97 Printing from a mobile device using AirPrint 97 Printing from a flash drive 98 Supported flash drives and file types 99 Fla...

Page 6: ...127 Viewing a fax log 128 Blocking junk faxes 129 Holding faxes 130 Forwarding a fax 131 Scan 133 Using the automatic document feeder and scanner glass 134 Scanning to an FTP server 135 Creating an FT...

Page 7: ...tup 194 E mail Defaults 195 Web Link Setup 201 FTP 202 FTP Defaults 202 USB Drive 208 Flash Drive Scan 208 Customize Scan Settings List 213 Flash Drive Print 213 Customize Print Settings List 215 Netw...

Page 8: ...ntain the Printer 257 Checking the Status of Supplies 258 Configuring supply notifications 259 Setting up e mail alerts 260 Viewing reports 261 Ordering supplies 262 Using Genuine Xerox Supplies 262 R...

Page 9: ...n mismatch 321 Non Xerox Supplies 322 Scanner maintenance required use ADF Kit 322 Paper feed problems 323 Paper Jams 323 Envelope seals when printing 335 Collated printing does not work 336 Tray link...

Page 10: ...roducts 360 Federal Communications Commission FCC Compliance Information Statement 361 Innovation Science and Economic Development Canada Compliance Statement 362 Germany 362 Turkey RoHS Regulation 36...

Page 11: ...entions 12 Product Statements 13 Maintenance Safety 16 Consumable Information 17 Your printer and the recommended supplies have been designed and tested to meet strict safety requirements Attention to...

Page 12: ...isk of injury C CA AU UT TI IO ON N S SH HO OC CK K H HA AZ ZA AR RD D Indicates a risk of electrical shock C CA AU UT TI IO ON N H HO OT T S SU UR RF FA AC CE E Indicates a risk of burn if touched C...

Page 13: ...TI IO ON N S SH HO OC CK K H HA AZ ZA AR RD D To avoid the risk of electrical shock do not place or use this product near water or wet locations C CA AU UT TI IO ON N S SH HO OC CK K H HA AZ ZA AR RD...

Page 14: ...a caster base but is configured with optional trays or output options then remove the output options and lift the printer off the trays Do not try to lift the printer and any options at the same time...

Page 15: ...tested and approved to meet strict global safety standards with the use of specific manufacturer components The safety features of some parts may not always be obvious The manufacturer is not responsi...

Page 16: ...stomer service items are not located behind these covers In case of a Dry Ink or Toner Spill use a broom or a wet cloth to wipe off spilled dry ink or toner Sweep slowly to minimize generation of dust...

Page 17: ...e cartridge This can increase the risk of skin or eye contact Store all consumables in accordance with the instructions given on the package or container Keep all consumables away from the reach of ch...

Page 18: ...18 Xerox C315 Color Multifunction Printer User Guide Safety...

Page 19: ...Guide 19 Learn About the Printer This chapter contains Printer configurations 20 Using the Control Panel 21 Customizing the home screen 23 Changing the Language of the Keyboard on the Display 25 Using...

Page 20: ...nt instability load each tray separately Keep all other trays closed until needed Depending on your printer model you can configure your printer by adding an optional 650 sheet duo tray or both the 65...

Page 21: ...ter to Sleep or Hibernate mode Wake the printer from Sleep or Hibernate mode 5 Clear All or Reset button Reset the default settings of a function such as copying faxing or scanning 6 Stop or Cancel bu...

Page 22: ...e Blue The printer is ready or processing data Red The printer requires user intervention P PO OW WE ER R B BU UT TT TO ON N L LI IG GH HT T P PR RI IN NT TE ER R S ST TA AT TU US S Off The printer is...

Page 23: ...ative setup and active embedded solutions T TO OU UC CH H T TO O 1 1 Copy Make copies 2 2 E mail Send e mails 3 3 Settings Access the printer menus 4 4 Fax Send fax 5 5 Address Book Manage a contact l...

Page 24: ...ut Center Organize all shortcuts 1 11 1 App Profiles Access application profiles 1 12 2 Scan Profiles Scan and save documents directly to the computer 1 13 3 FTP Scan and save documents directly to an...

Page 25: ...ge the language of the keyboard in printer tasks that require alphanumeric input such as e mail or scan 1 Touch the input field 2 On the keyboard touch and hold the language key 3 Select a language Xe...

Page 26: ...the screen saver only when there are errors warnings or cloud based notifications 2 Apply the changes CHANGING THE WALLPAPER IMAGE 1 From the home screen touch C Ch ha an ng ge e W Wa allllp pa ap pe...

Page 27: ...eeding problems Curl can occur after the paper passes through the printer where it is exposed to high temperatures Storing paper unwrapped in hot humid cold or dry conditions can contribute to paper c...

Page 28: ...er than 2 3mm 0 9in such as optical character recognition OCR forms In some cases registration can be adjusted with a software application to successfully print on these forms Coated papers erasable b...

Page 29: ...wrapper help keep the paper clean dry and flat SUPPORTED PAPER SIZES Note Your printer model may have a 650 sheet duo tray which consists of a 550 sheet tray and an integrated 100 sheet multipurpose...

Page 30: ...T T TR RA AY Y M MU UL LT TI IP PU UR R P PO OS SE E F FE EE ED DE ER R 215 9x279 4 mm 8 5x11in L Le eg ga all 215 9x355 6 mm 8 5x14in E Ex xe ec cu ut tiiv ve e 184 2x266 7 mm 7 25x10 5in X X O Of f...

Page 31: ...E E F FE EE ED DE ER R U Un niiv ve er rs sa all3 4 76 2x127mm to 215 9x355 6 mm 3x5in to 8 5x14in X X X X X X X X U Un niiv ve er rs sa all3 4 148x210mm to 215 9x355 6 mm 5 83x8 27in to 8 5x14in X X...

Page 32: ...g edge entering the printer first 2 Load this paper size into tray 2 tray 3 and the multipurpose feeder with the short edge entering the printer first 3 When Universal is selected the page is formatte...

Page 33: ...supports the same paper types as the 550 sheet tray The integrated multipurpose feeder supports different paper sizes types and weights Labels envelopes and card stock always print at 25 pages per mi...

Page 34: ...n long 28 1 53 lb bond X X X X X X X X P Pa ap pe er r L La ab be ells s 2 2 131g m2 35 lb bond 3 V Viin ny yll L La ab be ells s 2 2 131g m2 35 lb bond X X E En nv ve ello op pe es s 4 4 5 5 60 105g...

Page 35: ...Home Screen Applications 44 Setting up the printer to fax 46 Configuring the Email SMTP Settings 51 Setting up using accessbility features 60 Loading paper and specialty media 62 Adjusting the speake...

Page 36: ...meets the latest revision of the ASHRAE 62 standard or the CEN Technical Committee 156 standard Provide a flat sturdy and stable surface Keep the printer Clean dry and free of dust Away from stray sta...

Page 37: ...lephone network For users in Australia the cord must be approved by the Australian Communications and Media Authority W Wa ar rn niin ng g P Po ot te en nt tiia all D Da am ma ag ge e To avoid loss of...

Page 38: ...g material 4 Align the printer with the optional tray and then lower the printer into place C CA AU UT TI IO ON N P PO OT TE EN NT TI IA AL L I IN NJ JU UR RY Y If the printer weight is greater than 1...

Page 39: ...rinter on the network The initial setup wizard is a set of screens with instructions that help you to complete the basic printer settings such as Language the Date and Time and other critical informat...

Page 40: ...to the printer Using the wireless setup wizard in the printer Before using the wizard make sure that the printer firmware is updated For more information see Updating Firmware 1 From the home screen...

Page 41: ...Diir re ec ct t 2 Configure the settings E En na ab blle e W Wii F Fii D Diir re ec ct t Enables the printer to broadcast its own Wi Fi Direct network W Wii F Fii D Diir re ec ct t N Na am me e Assign...

Page 42: ...ct the printer you want to update and then do either of the following For Windows 7 or later select P Pr riin nt te er r p pr ro op pe er rt tiie es s For earlier versions select P Pr ro op pe er rt t...

Page 43: ...iguration If the computers are configured to use the network name instead of an IP address then do not change the configuration If you are adding a wireless internal solution port ISP to a printer pre...

Page 44: ...the IP address For example type myWebsite com sample pdf instead of typing 123 123 123 123 sample pdf Make sure that the host name also matches the Common Name CN value in the server certificate For...

Page 45: ...Note To limit access to the folder enter a PIN 3 Click S Sa av ve e You can create folders or bookmarks inside a folder To create a bookmark refer to Creating bookmarks To manage folders click B Bo oo...

Page 46: ...er wait for about 10 seconds then turn on the printer 3 From the Before You Begin screen select C Ch ha an ng ge e t th he e S Se et tt tiin ng gs s a an nd d C Co on nt tiin nu ue e w wiit th h t th...

Page 47: ...fax feature or telephone during a lightning storm C CA AU UT TI IO ON N S SH HO OC CK K H HA AZ ZA AR RD D To avoid the risk of electrical shock do not use the fax feature during a lightning storm C...

Page 48: ...CA AU UT TI IO ON N S SH HO OC CK K H HA AZ ZA AR RD D To avoid the risk of electrical shock do not set up this product or make any electrical or cabling connections such as the power cord fax feature...

Page 49: ...nnect the adapter to the wall jack 3 If you want to connect another device with a non RJ11 connector to the same wall jack then connect it directly to the telephone adapter Connecting the printer to a...

Page 50: ...ME 1 From the control panel navigate to S Se et tt tiin ng gs s D De ev viic ce e P Pr re ef fe er re en nc ce es s D Da at te e a an nd d T Tiim me e C Co on nf fiig gu ur re e 2 Configure the settin...

Page 51: ...SMTP Server Authentication settings 4 Touch O OK K USING THE SETTINGS MENU IN THE PRINTER 1 From the home screen touch S Se et tt tiin ng gs s E E m ma aiill E E m ma aiill S Se et tu up p 2 Configure...

Page 52: ...Reply Address Your email address SMTP Server Authentication Login Plain Device Initiated E mail Use Device SMTP Credentials Device UserID Your email address Device Password App password Note To create...

Page 53: ...ss SMTP Server Authentication Login Plain Device Initiated E mail Use Device SMTP Credentials Device UserID Your email address Device Password Account password or app password For accounts with two st...

Page 54: ...re Trusted Certificate Disabled Reply Address Your email address SMTP Server Authentication Login Plain Device Initiated E mail Use Device SMTP Credentials Device UserID Your email address Device Pass...

Page 55: ...ail address SMTP Server Authentication Login Plain Device Initiated E mail Use Device SMTP Credentials Device UserID Your email address Device Password Account password Zoho Mail S SE ET TT TI IN NG G...

Page 56: ...ET TT TI IN NG G V VA AL LU UE E Primary SMTP Gateway smtp qq com Primary SMTP Gateway Port 587 Use SSL TLS Required Require Trusted Certificate Disabled Reply Address Your email address SMTP Server...

Page 57: ...ervice from the NetEase Mail home page click S Se et tt tiin ng gs s P PO OP P3 3 S SM MT TP P I IM MA AP P then enable either I IM MA AP P S SM MT TP P s se er rv viic ce e or P PO OP P3 3 S SM MT TP...

Page 58: ...dress Device Password Authorization password Note The authorization password is provided when IMAP SMTP service or POP3 SMTP service is enabled Sohu Mail Note Make sure that the SMTP service is enable...

Page 59: ...teway Port 587 Use SSL TLS Required Require Trusted Certificate Disabled Reply Address Your email address SMTP Server Authentication Login Plain Device Initiated Email Use Device SMTP Credentials Devi...

Page 60: ...om and pan gestures Use a physical keyboard to type characters and adjust certain settings G GE ES ST TU UR RE E F FU UN NC CT TI IO ON N Double tap Select an option or item on the screen Triple tap Z...

Page 61: ...t the speech rate USING THE KEYBOARD ON THE DISPLAY Do one or more of the following Drag a finger over the key to announce the character Lift the finger to enter or type the character in the field Sel...

Page 62: ...ol panel navigate to S Se et tt tiin ng gs s P Pa ap pe er r M Me ed diia a C Co on nf fiig gu ur ra at tiio on n U Un niiv ve er rs sa all S Se et tu up p 2 Configure the settings LOADING TRAYS C CA...

Page 63: ...aper stack with the printable side faceup and then make sure that the side guides fit snugly against the paper For one sided printing load letterhead faceup with the header toward the front of the tra...

Page 64: ...d paper type from the control panel to match the paper loaded LOADING THE MULTIPURPOSE FEEDER 1 Open the multipurpose feeder Note The multipurpose feeder is available only in some printer models 2 Adj...

Page 65: ...3 Flex fan and align the paper edges before loading Xerox C315 Color Multifunction Printer User Guide 65 Set up Install and Configure...

Page 66: ...printer last for two sided printing Load envelopes with the flap side up and against the right side of the paper guide C CA AU UT TI IO ON N T TI IP PP PI IN NG G H HA AZ ZA AR RD D Do not use envelop...

Page 67: ...LOADING THE MANUAL FEEDER 1 Adjust the guide to match the size of the paper that you are loading Xerox C315 Color Multifunction Printer User Guide 67 Set up Install and Configure...

Page 68: ...up and the top edge entering the printer last for two sided printing Load envelope with the flap side up and against the right side of the paper guide 3 Feed the paper until its leading edge gets pul...

Page 69: ...ings 5 Click S Se et tt tiin ng gs s D De ev viic ce e M Ma aiin nt te en na an nc ce e C Co on nf fiig gu ur ra at tiio on n M Me en nu u T Tr ra ay y C Co on nf fiig gu ur ra at tiio on n 6 Set Tray...

Page 70: ...headphone jack is available only in some printer models 1 From the control panel navigate to S Se et tt tiin ng gs s D De ev viic ce e A Ac cc ce es ss siib biilliit ty y 2 Adjust Headphone Volume Not...

Page 71: ...e sure that Display Icon is enabled Make sure that E mail Settings and Network Share Settings are configured When scanning a card make sure that the scan resolution does not exceed 200 dpi for color a...

Page 72: ...en nt te er r then select a printer function 2 Touch C Cr re ea at te e S Sh ho or rt tc cu ut t then configure the settings 3 Touch S Sa av ve e then type a unique shortcut name 4 Apply the changes 7...

Page 73: ...ts of numbers separated by periods such as 123 123 123 123 2 Click A Ap pp ps s D De ev viic ce e Q Qu uo ot ta as s C Co on nf fiig gu ur re e 3 From the User Accounts section add or edit a user then...

Page 74: ...ettings 1 From the home screen touch E Ec co o S Se et tt tiin ng gs s 2 Configure Eco Mode or Schedule Power Modes 3 Apply the changes 74 Xerox C315 Color Multifunction Printer User Guide Set up Inst...

Page 75: ...t to om me er r S Su up pp po or rt t 2 Print or e mail the information Note For information on configuring the application settings see the Customer Support Administrator s Guide Xerox C315 Color Mul...

Page 76: ...act Groups section add a group name Note You can assign one or more contacts to the group 4 Apply the changes EDITING CONTACTS OR GROUPS 1 Open a web browser then type the printer IP address in the ad...

Page 77: ...g From the Contacts section select a contact that you want to delete From the Contact Groups section select a group name that you want to delete Xerox C315 Color Multifunction Printer User Guide 77 Se...

Page 78: ...ing the printer to a network see Connecting the Printer to a Wi Fi Network Connect the computer to the printer For more information see Connecting a computer to the printer Connect the printer to the...

Page 79: ...pen P Pr riin nt te er rs s S Sc ca an nn ne er rs s 2 Click the Plus icon and then select a printer 3 From the Use menu select a print driver To use the Macintosh print driver select either A Aiir rP...

Page 80: ...on ne e Installing the Windows Print Driver zip File You can download print drivers from Xerox com in a zip file then use the Windows Add Printer Wizard to install the print drivers on your computer T...

Page 81: ...en double click the S Se et tu up p e ex xe e installer file 5 Click X Xe er ro ox x S Sm ma ar rt t S St ta ar rt t D Dr riiv ve er r I In ns st ta alllle er r R Re ec co om mm me en nd de ed d 6 At...

Page 82: ...s connected properly 11 To accept the print queue message click O OK K 12 Select or clear the S Se et t P Pr riin nt te er r a as s D De ef fa au ullt t and P Pr riin nt t a a T Te es st t P Pa ag ge...

Page 83: ...ttps www xerox com office drivers UPDATING FIRMWARE Some applications require a minimum device firmware level to operate correctly For more information on updating the device firmware contact your cus...

Page 84: ...ns then do the following a Click A Ap pp ps s select the application then click C Co on nf fiig gu ur re e b Click E Ex xp po or rt t or I Im mp po or rt t ADDING AVAILABLE OPTIONS IN THE PRINT DRIVER...

Page 85: ...Settings Page From the home screen touch S Se et tt tiin ng gs s R Re ep po or rt ts s M Me en nu u S Se et tt tiin ng gs s P Pa ag ge e Xerox C315 Color Multifunction Printer User Guide 85 Set up Ins...

Page 86: ...86 Xerox C315 Color Multifunction Printer User Guide Set up Install and Configure...

Page 87: ...his chapter contains Locating the security slot 88 Erasing printer memory 89 Erasing printer hard disk memory 90 Encrypting the printer hard disk 91 Restoring factory default settings 92 Statement of...

Page 88: ...inter is equipped with a security lock feature Attach a security lock compatible with most laptop computers in the location shown to secure the printer in place 88 Xerox C315 Color Multifunction Print...

Page 89: ...nel navigate to S Se et tt tiin ng gs s D De ev viic ce e M Ma aiin nt te en na an nc ce e O Ou ut t o of f S Se er rv viic ce e E Er ra as se e S Sa an niit tiiz ze e a allll iin nf fo or rm ma at ti...

Page 90: ...as se e 2 Select the S Sa an niit tiiz ze e a allll iin nf fo or rm ma at tiio on n o on n h ha ar rd d d diis sk k check box then touch E ER RA AS SE E 3 Follow the instructions on the display Note...

Page 91: ...D Diis sk k E En nc cr ry yp pt tiio on n S St ta ar rt t e en nc cr ry yp pt tiio on n 2 Follow the instructions on the display To avoid loss of data do not turn off the printer during the encryption...

Page 92: ...ev viic ce e R Re es st to or re e F Fa ac ct to or ry y D De ef fa au ullt ts s 2 In the Restore Settings menu select the settings that you want to restore 3 Select R RE ES ST TO OR RE E 4 Follow the...

Page 93: ...form data and font data Erase the content of any installed printer memory in the following circumstances The printer is decommissioned The printer hard disk is replaced The printer is moved to a diff...

Page 94: ...94 Xerox C315 Color Multifunction Printer User Guide Secure the printer...

Page 95: ...cts This chapter contains Printing from a computer 96 Printing from a mobile device 97 Printing from a flash drive 98 Supported flash drives and file types 99 Configuring confidential jobs 100 Printin...

Page 96: ...pes set the paper size and type in the printer before printing the document 1 From the document that you are trying to print open the Print dialog 2 If necessary adjust the settings 3 Print the docume...

Page 97: ...vice launch a compatible application 2 Tap P Pr riin nt t then select the printer 3 Send the print job PRINTING FROM A MOBILE DEVICE USING AIRPRINT AirPrint is a mobile printing solution that allows y...

Page 98: ...appears on the display 2 Select the document that you want to print If necessary configure other print settings 3 Print the document To print another document select U US SB B D Dr riiv ve e W Wa ar r...

Page 99: ...peed USB flash drives with full speed standard USB flash drives must support the File Allocation Table FAT system FILE TYPES Documents PDF version 1 7 or earlier XPS Microsoft file formats doc docx xl...

Page 100: ...red in the printer until they are released or deleted manually Repeat Job Expiration Set the expiration time for a repeat print job Repeat held jobs are stored in the printer memory for reprinting Ver...

Page 101: ...O Op pt tiio on ns s window close 4 Click P Pr riin nt t FOR MACINTOSH USERS U Us siin ng g A Aiir rP Pr riin nt t 1 With a document open click F Fiille e P Pr riin nt t 2 Select a printer then from t...

Page 102: ...le list 1 From the control panel navigate to S Se et tt tiin ng gs s R Re ep po or rt ts s P Pr riin nt t P Pr riin nt t F Fo on nt ts s 2 Select a font sample 102 Xerox C315 Color Multifunction Print...

Page 103: ...nt feeder and scanner glass 104 Making a copy 105 Copying photos 106 Copying on letterhead 107 Copying on both sides of the paper 108 Reducing or enlarging copies 109 Collating copies 110 Placing sepa...

Page 104: ...ce up For multiple page documents make sure to align the leading edge before loading Make sure to adjust the ADF guides to match the width of the paper that you are loading Use the scanner glass for s...

Page 105: ...iginal document and the output have the same paper size 2 From the control panel select C Co op py y then specify the number of copies If necessary adjust the other settings 3 Copy the document Note T...

Page 106: ...the control panel navigate to C Co op py y C Co on nt te en nt t T Ty yp pe e P Ph ho ot to o 3 From the Content Source menu select the setting that best matches the original photo 4 Copy the document...

Page 107: ...ro om m select the size of the original document C Co op py y T To o select a paper source If you are loading into the multipurpose feeder then navigate to C Co op py y T To o M Mu ullt tiip pu ur rp...

Page 108: ...1 Load an original document into the ADF tray or on the scanner glass 2 From the control panel navigate to C Co op py y S Siid de es s 3 Adjust the settings 4 Copy the document 108 Xerox C315 Color Mu...

Page 109: ...nner glass 2 From the control panel navigate to C Co op py y S Sc ca alle e specify a scale value Note Changing the size of the original document or output after setting Scale restores the scale value...

Page 110: ...al document into the ADF tray or on the scanner glass 2 From the control panel navigate to C Co op py y C Co olllla at te e O On n 1 1 2 2 1 1 2 2 1 1 2 2 3 Copy the document 110 Xerox C315 Color Mult...

Page 111: ...nto the ADF tray or on the scanner glass 2 From the control panel navigate to C Co op py y S Se et tt tiin ng gs s S Se ep pa ar ra at to or r S Sh he ee et ts s O On n 3 Adjust the settings 4 Copy th...

Page 112: ...n original document into the ADF tray or on the scanner glass 2 From the control panel navigate to C Co op py y P Pa ag ge es s P Pe er r S Siid de e 3 Adjust the settings 4 Copy the document 112 Xero...

Page 113: ...the home screen touch C Co op py y 2 Configure the settings then touch the S St ta ar r icon The Copy Shortcuts window appears 3 Touch the Plus icon then create a shortcut Xerox C315 Color Multifunct...

Page 114: ...114 Xerox C315 Color Multifunction Printer User Guide Copy...

Page 115: ...Printer User Guide 115 Email This chapter contains Using the automatic document feeder and scanner glass 116 Setting up the e mail function 117 Configuring e mail settings 118 Sending an e mail 119 C...

Page 116: ...e up For multiple page documents make sure to align the leading edge before loading Make sure to adjust the ADF guides to match the width of the paper that you are loading Use the scanner glass for si...

Page 117: ...address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the web page correctly 2 Click S Se et tt tiin...

Page 118: ...e screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click...

Page 119: ...ma aiill then enter the needed information For non touch screen printer models press then enter the shortcut number using the keypad Note You can also enter the recipient using the address book 3 If n...

Page 120: ...he IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the web page correctly 2 Click S Sh ho or...

Page 121: ...ing the automatic document feeder and scanner glass 122 Sending a fax 123 Scheduling a fax 124 Creating a fax destination shortcut 125 Changing the fax resolution 126 Adjusting the fax darkness 127 Vi...

Page 122: ...ce up For multiple page documents make sure to align the leading edge before loading Make sure to adjust the ADF guides to match the width of the paper that you are loading Use the scanner glass for s...

Page 123: ...inal document into the ADF tray or on the scanner glass 2 From the control panel select F Fa ax x then enter the needed information 3 If necessary configure other fax settings 4 Fax the document Xerox...

Page 124: ...From the control panel navigate to F Fa ax x T To o enter the fax number D Do on ne e 3 Select S Se en nd d T Tiim me e to configure the date and time then select D Do on ne e If necessary configure o...

Page 125: ...creen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the web page correctly 2 Click S S...

Page 126: ...the ADF tray or on the scanner glass 2 From the control panel touch F Fa ax x S Se et tt tiin ng gs s then touch R Re es so ollu ut tiio on n 3 In the Resolution menu select a setting 4 Send the fax j...

Page 127: ...the ADF tray or on the scanner glass 2 From the control panel touch F Fa ax x S Se et tt tiin ng gs s then touch D Da ar rk kn ne es ss s 3 From the Darkness menu adjust the setting 4 Fax the documen...

Page 128: ...ter home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the web page correctly 2...

Page 129: ...te to S Se et tt tiin ng gs s F Fa ax x F Fa ax x S Se et tu up p F Fa ax x R Re ec ce eiiv ve e S Se et tt tiin ng gs s A Ad dm miin n C Co on nt tr ro olls s 2 Set Block No Name Fax to O On n Xerox...

Page 130: ...navigate to S Se et tt tiin ng gs s F Fa ax x F Fa ax x S Se et tu up p F Fa ax x R Re ec ce eiiv ve e S Se et tt tiin ng gs s H Ho olld diin ng g F Fa ax xe es s 2 Select a mode 130 Xerox C315 Color...

Page 131: ...Fa ax x R Re ec ce eiiv ve e S Se et tt tiin ng gs s A Ad dm miin n C Co on nt tr ro olls s 2 In the Fax Forwarding menu select P Pr riin nt t a an nd d F Fo or rw wa ar rd d or F Fo or rw wa ar rd d...

Page 132: ...132 Xerox C315 Color Multifunction Printer User Guide Fax...

Page 133: ...er User Guide 133 Scan This chapter contains Using the automatic document feeder and scanner glass 134 Scanning to an FTP server 135 Creating an FTP shortcut 136 Scanning to a flash drive 137 Sending...

Page 134: ...ceup For multiple page documents make sure to align the leading edge before loading Make sure to adjust the ADF guides to match the width of the paper that you are loading Use the scanner glass for si...

Page 135: ...ass 2 From the control panel select F FT TP P then enter the needed information For non touch screen printer models press then enter the shortcut number using the keypad 3 If necessary configure other...

Page 136: ...een The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the web page correctly 2 Click S Sh...

Page 137: ...necessary Note If the USB Drive screen does not appear then select U US SB B D Dr riiv ve e on the control panel 4 Scan the document W Wa ar rn niin ng g To avoid loss of data or printer malfunction...

Page 138: ...he ADF tray or on the scanner glass 2 From the control panel navigate to S Sc ca an n P Pr ro of fiille es s S Sc ca an n t to o C Co om mp pu ut te er r 3 Select the scan profile where you want to sa...

Page 139: ...ide 139 Use the Printer Menus This chapter contains Menu map 140 Device 142 Print 162 Paper 174 Copy 178 Fax 183 E mail 194 FTP 202 USB Drive 208 Network Ports 216 Security 232 Reports 248 Supplies Pl...

Page 140: ...E E m ma aiill E mail Setup E mail Defaults Web Link Setup F FT TP P FTP Defaults U US SB B D Dr riiv ve e Flash Drive Scan Flash Drive Print N Ne et tw wo or rk k P Po or rt ts s Network Overview Wir...

Page 141: ...p po or rt ts s Menu Settings Page Device Shortcuts Fax Network S Su up pp plliie es s P Plla an n Plan Activation Plan Conversion Xerox C315 Color Multifunction Printer User Guide 141 Use the Printer...

Page 142: ...printer models D Diis sp plla ay ye ed d iin nf fo or rm ma at tiio on n Display Text 1 IP Address Display Text 2 Date Time Custom Text 1 Custom Text 2 Specify the information to appear on the home sc...

Page 143: ...d S Sc ca an nn niin ng g On Off Set copies from the scanner glass to only one page at a time A Au ud diio o F Fe ee ed db ba ac ck k Button Feedback On Off Enable audio feedback for button presses p...

Page 144: ...multiple page images on one side of a sheet of paper P Pr riin nt t Toner Darkness Light Normal Dark Determine the lightness or darkness of text or images C Co op py y Sides 1 sided to 1 sided 1 side...

Page 145: ...lient server When set to Standard Authentication VNC Password appears Note An asterisk next to a value indicates the factory default setting NOTIFICATIONS M ME EN NU U I IT TE EM M D DE ES SC CR RI IP...

Page 146: ...SMTP server This menu item appears only in some printer models E E m ma aiill A Alle er rt ts s S Se et tu up p E mail Setup Secondary SMTP Gateway Port 1 65535 25 Enter the server port number of your...

Page 147: ...No authentication required Login Plain NTLM CRAM MD5 Digest MD5 Kerberos 5 Set the authentication type for the SMTP server This menu item appears only in some printer models E E m ma aiill A Alle er r...

Page 148: ...REALM Specify the realm for the Kerberos 5 authentication protocol This menu item appears only in some printer models E E m ma aiill A Alle er rt ts s S Se et tu up p E mail Setup NTLM Domain Specify...

Page 149: ...an automatic reboot E Er rr ro or r P Pr re ev ve en nt tiio on n Auto Reboot Auto Reboot Counter Show a read only information of the reboot counter E Er rr ro or r P Pr re ev ve en nt tiio on n Auto...

Page 150: ...ult setting POWER MANAGEMENT M ME EN NU U I IT TE EM M D DE ES SC CR RI IP PT TI IO ON N S Slle ee ep p M Mo od de e P Pr ro of fiille e Print with Display Off Display on when printing Allow printing...

Page 151: ...niit tiia all D De ella ay y 0 25 5 1 Set the initial length of delay in seconds before a repeating key starts repeating This menu item appears only when a keyboard is attached to the printer K Ke ey...

Page 152: ...tore printer settings Restore network settings Restore app settings Restore fax settings Restore the printer factory default settings Restore app settings appears only in some printer models MAINTENAN...

Page 153: ...nsert message T Tr ra ay y C Co on nf fiig gu ur ra at tiio on n Paper Prompts Auto Multipurpose Feeder Manual Paper Envelope Prompts Auto Multipurpose Feeder Manual Paper Set the paper source that th...

Page 154: ...printer to recognize and use the PPDS data stream P Pr riin nt te er r E Em mu ulla at tiio on ns s PS Emulation Off On Set the printer to recognize and use the PS data stream P Pr riin nt te er r E E...

Page 155: ...e used when printing font data For example if the value is 24 then all fonts sized 24 points or less use the high frequency screens D De ev viic ce e O Op pe er ra at tiio on ns s Quiet Mode Off On Se...

Page 156: ...e home screen for a length of time equal to the Screen Timeout setting D De ev viic ce e O Op pe er ra at tiio on ns s Honor orientation on fast path copy On Off Enable the printer to use the orientat...

Page 157: ...the target If it is not then the printer margins may need to be reset S Sc ca an nn ne er r C Co on nf fiig gu ur ra at tiio on n Scanner Manual Registration Front ADF Registration Rear ADF Registrati...

Page 158: ...t o of f S Se er rv viic ce e E Er ra as se e Memory Last Sanitized Hard Disk Last Sanitized Show information on when the printer memory or hard disk was last sanitized Hard Disk Last Sanitized appea...

Page 159: ...or move icons between pages in home screen Page 1 of the home screen can only have up to icons SITE MAP M ME EN NU U I IT TE EM M D DE ES SC CR RI IP PT TI IO ON N Helpful Links Home Page Order Suppli...

Page 160: ...e to receive updates Yes check box is selected No check box is cleared Daily Check Time Hour Minute Installation Schedule Automatic Daily Weekly Time Hour Minute U Up pllo oa ad d a a S So of ft tw wa...

Page 161: ...d No check box is cleared Test Connection ABOUT THIS PRINTER M ME EN NU U I IT TE EM M D DE ES SC CR RI IP PT TI IO ON N X Xe er ro ox x A As ss se et t T Ta ag g The maximum length is 32 characters C...

Page 162: ...llla at te e Off 1 1 1 2 2 2 On 1 2 1 2 1 2 Keep the pages of a print job stacked in sequence particularly when printing multiple copies of the job S Se ep pa ar ra at to or r S Sh he ee et ts s None...

Page 163: ...age image when using Pages per Side C Co op piie es s 1 9999 1 Specify the number of copies for each print job P Pr riin nt t A Ar re ea a Normal Fit to page Whole Page Set the printable area on a she...

Page 164: ...acros that have been downloaded to the printer This menu item appears only when a printer hard disk is installed R Re es so ou ur rc ce e S Sa av ve e Off On Determine what the printer does with downl...

Page 165: ...ines with sharper edges C Co ollo or r S Sa av ve er r Off On Reduce the amount of toner used to print graphics and images R RG GB B B Br riig gh ht tn ne es ss s 6 to 6 0 Adjust the brightness contra...

Page 166: ...the printed output S Sp po ot t C Co ollo or r R Re ep plla ac ce em me en nt t Set Custom CMYK Assign specific CMYK values to twenty named spot colors S Sp po ot t C Co ollo or r R Re ep plla ac ce e...

Page 167: ...r Full L Lo og g A Ac ct tiio on n a at t N Ne ea ar r F Fu ullll None E mail Current Log E mail Delete Current Log E mail Delete Oldest Log Post Current Log Post Delete Current Log Post Delete Oldest...

Page 168: ...efined in the TCP IP menu is used as the default log file prefix Note An asterisk next to a value indicates the factory default setting XPS M ME EN NU U I IT TE EM M D DE ES SC CR RI IP PT TI IO ON N...

Page 169: ...m stroke width Jobs printed in 1200 dpi use the value directly Jobs printed in 4800 CQ use half the value L Lo oc ck k P PS S S St ta ar rt tu up p M Mo od de e Off On Disable the SysStart file I Im m...

Page 170: ...is a set of alphabetic and numeric characters punctuation and special symbols Symbol sets support the different languages or specific programs such as math symbols for scientific text P Piit tc ch h...

Page 171: ...eed after a carriage return control command T Tr ra ay y R Re en nu um mb be er r Assign MP Feeder Assign Tray x Assign Manual Paper Assign Manual Envelope Configure the printer to work with a differe...

Page 172: ...ts O Or riie en nt ta at tiio on n Portrait Landscape Set the page orientation for HTML documents M Ma ar rg giin n S Siiz ze e 8 255mm 19 Set the page margin for HTML documents B Ba ac ck kg gr ro ou...

Page 173: ...Fit Width Adjust the image to fit the printable area When Auto Fit is set to On Scaling is automatically set to Best Fit O Or riie en nt ta at tiio on n Portrait Landscape Reverse Portrait Reverse La...

Page 174: ...st tiit tu ut te e S Siiz ze e Off Statement A5 Letter A4 All Listed Set the printer to substitute a specified paper size if the requested size is not loaded in any paper source Off prompts the user...

Page 175: ...ches 8 50 76 359 91mm 216 Set the portrait width of the universal paper P Po or rt tr ra aiit t H He eiig gh ht t 3 14 17inches 14 76 359 91mm 356 Set the portrait height of the universal paper F Fe e...

Page 176: ...Sc ca an n S Siiz ze e x x Scan Size Name Width 1 8 50inches 8 50 25 216mm 216 Height 1 14inches 14 25 356mm 297 Orientation Portrait Landscape 2 scans per side Off On Assign a scan size name and conf...

Page 177: ...N Plain Card Stock Recycled Glossy Labels Vinyl Labels Bond Envelope Letterhead Preprinted Colored Paper Light Heavy Rough Cotton Custom Type x Specify the texture and weight of the paper loaded Xerox...

Page 178: ...ginal document S Siid de es s 1 sided to 1 sided 1 sided to 2 sided 2 sided to 1 sided 2 sided to 2 sided Specify the scanning behavior based on the original document S Se ep pa ar ra at to or r S Sh...

Page 179: ...et the paper size of the original document Letter is the U S factory default setting A4 is the international factory default setting This menu item may vary depending on your printer model C Co op py...

Page 180: ...nt of toner being used in each color C Co ollo or r D Dr ro op po ou ut t None Red Green Blue D De ef fa au ullt t R Re ed d T Th hr re es sh ho olld d 0 255 128 D De ef fa au ullt t G Gr re ee en n T...

Page 181: ...noise from a photo then set Background Detection to Fixed A Au ut to o C Ce en nt te er r Off On Align the content at the center of the page M Miir rr ro or r I Im ma ag ge e Off On Create a mirror i...

Page 182: ...f On Interrupt a print job to copy a page or document C Cu us st to om m J Jo ob b S Sc ca an nn niin ng g Off On Turn on scanning of custom jobs by default A Allllo ow w S Sa av ve e a as s S Sh ho o...

Page 183: ...mber M Me em mo or ry y U Us se e All receive Mostly receive Equal Mostly send All send Set the amount of internal printer memory allocated for faxing This menu item prevents memory buffer conditions...

Page 184: ...x machines Note An asterisk next to a value indicates the factory default setting Fax Send Settings M ME EN NU U I IT TE EM M D DE ES SC CR RI IP PT TI IO ON N R Re es so ollu ut tiio on n Standard Fi...

Page 185: ...P PA AB BX X Off On Set the printer to dial a fax number without waiting to recognize the dial tone Private Automated Branch Exchange PABX is a telephone network that allows a single access number to...

Page 186: ...ove image noise from a photo then set Background Detection to Fixed M Miir rr ro or r I Im ma ag ge e Off On Create a mirror image of the original document N Ne eg ga at tiiv ve e I Im ma ag ge e Off...

Page 187: ...D Dr riiv ve er r t to o F Fa ax x Off On Allow the print driver to send fax A Allllo ow w S Sa av ve e a as s S Sh ho or rt tc cu ut t Off On Save fax numbers as shortcuts in the printer M Ma ax x S...

Page 188: ...An asterisk next to a value indicates the factory default setting Fax Receive Settings M ME EN NU U I IT TE EM M D DE ES SC CR RI IP PT TI IO ON N R Riin ng gs s t to o A An ns sw we er r 1 25 3 Set t...

Page 189: ...f each page from a received fax H Ho olld diin ng g F Fa ax xe es s Held Fax Mode Off Always On Manual Scheduled Hold received faxes from printing until they are released A Ad dm miin n C Co on nt tr...

Page 190: ...hone number pad to begin receiving fax This menu item appears only when the printer shares a line with a telephone This menu item appears only when you set the printer to receive fax manually F Fa ax...

Page 191: ...N F Fa ax x C Co ov ve er r P Pa ag ge e Off by Default On by Default Never Use Always Use Configure the settings for the fax cover page I In nc cllu ud de e T To o f fiie elld d Off On I In nc cllu...

Page 192: ...rror The frequency for printing logs Transmission Log Action Print Off On E mail Off On R Re ec ce eiiv ve e E Er rr ro or r L Lo og g Print Never Print on Error Print a log for fax receive failures A...

Page 193: ...risk next to a value indicates the factory default setting Speaker Settings M ME EN NU U I IT TE EM M D DE ES SC CR RI IP PT TI IO ON N S Sp pe ea ak ke er r M Mo od de e Always Off Always On On until...

Page 194: ...ou ut t 5 30 seconds 30 Set the time before the printer times out if the SMTP server does not respond R Re ep plly y A Ad dd dr re es ss s Specify a reply address in the e mail A Allw wa ay ys s u us...

Page 195: ...the user ID and password to connect to the SMTP server D De ev viic ce e P Pa as ss sw wo or rd d K Ke er rb be er ro os s 5 5 R RE EA AL LM M Specify the realm for the Kerberos 5 authentication proto...

Page 196: ...va all P PD DF F A A Off On Set the PDF format of the scanned image C Co on nt te en nt t T Ty yp pe e Text Text Photo Photo Graphics Improve the output result based on the content of the original do...

Page 197: ...it Landscape Specify the orientation of text and graphics on the page O Or riig giin na all S Siiz ze e List of paper sizes Set the paper size of the original document Mixed Sizes is the factory defau...

Page 198: ...vity 1 9 5 Area Sensitivity 1 9 5 E mail Bit Depth 1bit 8bit Set the amount of color that the printer detects from the original document This menu item appears only when Color is set to Auto Minimum S...

Page 199: ...a mirror image of the original document N Ne eg ga at tiiv ve e I Im ma ag ge e Off On Create a negative image of the original document S Sh ha ad do ow w D De et ta aiill 4 to 4 0 Adjust the amount o...

Page 200: ...appears On by Default Off by Default Always On Send a copy of the e mail to yourself Allow self e mails only Off On U Us se e c cc c b bc cc c Off On Enable carbon copy and blind carbon copy in e mail...

Page 201: ...Destination screen E E m ma aiill I Im ma ag ge es s S Se en nt t A As s Attachment Web Link Specify how to send the images in e mail R Re es se et t E E m ma aiill I In nf fo or rm ma at tiio on n A...

Page 202: ...OC CR R S Se et tt tiin ng gs s Recognized Languages Auto Rotate Despeckle Auto Contrast Enhance Configure the settings for optical character recognition OCR This menu appears only if you have purcha...

Page 203: ...Improve the output result based on the source of the original document C Co ollo or r Black and White Gray Color Auto Specify the color when scanning an image R Re es so ollu ut tiio on n 75 dpi 150...

Page 204: ...value indicates the factory default setting A Ad dv va an nc ce ed d I Im ma ag giin ng g M ME EN NU U I IT TE EM M D DE ES SC CR RI IP PT TI IO ON N C Co ollo or r B Ba alla an nc ce e 4 to 4 0 Adjus...

Page 205: ...l 4 to 4 0 Adjust the amount of background visible on a scanned image If you want to remove the background color from the original document then set Background Detection to Content based If you want t...

Page 206: ...ality of text on a scanned image T Te ex xt t P Ph ho ot to o D De ef fa au ullt t 5 95 75 Set the quality of text or photo image on a scanned image P Ph ho ot to o D De ef fa au ullt t 5 95 50 Set th...

Page 207: ...ng g Off On Turn on scanning of custom jobs by default This menu item appears only when a hard disk is installed S Sc ca an n P Pr re ev viie ew w Off On Show a preview of the scan on the display This...

Page 208: ...especkle Auto Contrast Enhance Configure the settings for optical character recognition OCR This menu appears only if you have purchased and installed an OCR solution P PD DF F S Se et tt tiin ng gs s...

Page 209: ...lor Auto Specify the color when scanning an image R Re es so ollu ut tiio on n 75 dpi 150 dpi 200 dpi 300 dpi 400 dpi 600 dpi Set the resolution of the scanned image D Da ar rk kn ne es ss s 1 9 5 Adj...

Page 210: ...ng g M ME EN NU U I IT TE EM M D DE ES SC CR RI IP PT TI IO ON N C Co ollo or r B Ba alla an nc ce e Adjust the amount of toner used for each color C Co ollo or r D Dr ro op po ou ut t Color Dropout...

Page 211: ...t to remove the background color from the original document then set Background Detection to Content based If you want to remove image noise from a photo then set Background Detection to Fixed M Miir...

Page 212: ...lt t 5 95 75 Set the quality of text or photo on a scanned image P Ph ho ot to o D De ef fa au ullt t 5 95 75 Set the quality of a photo on a scanned image U Us se e M Mu ullt tii P Pa ag ge e T TI IF...

Page 213: ...source for the print job The multipurpose feeder is available only in some printer models C Co ollo or r Off On Print the output in color C Co olllla at te e 1 1 1 2 2 2 1 2 3 1 2 3 Print multiple co...

Page 214: ...riie en nt ta at tiio on n Auto Landscape Portrait Specify the orientation of a multiple page document when using Pages per Side P Pa ag ge es s p pe er r S Siid de e B Bo or rd de er r None Solid Pr...

Page 215: ...nk k P Pa ag ge es s Do Not Print Print Specify whether to print blank pages in a print job Note An asterisk next to a value indicates the factory default setting CUSTOMIZE PRINT SETTINGS LIST Xerox...

Page 216: ...P Pv v6 6 A Ad dd dr re es ss se es s Show all IPv6 addresses R Re es se et t P Pr riin nt t S Se er rv ve er r Reset all active network connections to the printer This setting removes all network con...

Page 217: ...appear when a Wi Fi option is installed For Wireless Security Mode set the security mode for connecting the printer to Wi Fi devices 802 1x RADIUS can be configured only from the Embedded Web Server...

Page 218: ...d in the Setup menu P PS S S Sm ma ar rt tS Sw wiit tc ch h Off On Set the printer to switch automatically to PS emulation when a print job requires it regardless of the default printer language If PS...

Page 219: ...on n R Re eq qu ue es st ts s Accept requests to connect to the network automatically Accepting clients automatically is insecure AIRPRINT M ME EN NU U I IT TE EM M D DE ES SC CR RI IP PT TI IO ON N A...

Page 220: ...requires it regardless of the default printer language If PCL SmartSwitch is off then the printer does not examine incoming data and uses the default printer language specified in the Setup menu P PS...

Page 221: ...to update the NTP settings of the printer Z Ze er ro o C Co on nf fiig gu ur ra at tiio on n N Na am me e Specify a service name for the zero configuration network This menu item appears only in some...

Page 222: ...ic ct te ed d S Se er rv ve er r L Liis st t O Op pt tiio on ns s Block All Ports Block Printing Only Block Printing and HTTP Only Specify how the IP addresses in the list can access the printer funct...

Page 223: ...RSA AES256 SHA256 DHE RSA AES128 SHA256 ECDHE RSA AES256 SHA384 ECDHE RSA AES128 SHA256 ECDHE RSA AES256 SHA ECDHE RSA AES128 SHA DHE RSA AES256 SHA DHE RSA AES128 SHA TCP IP Port Access Port Names x...

Page 224: ...E En na ab blle ed d Off On S Se et t R Re ea ad d W Wr riit te e C Cr re ed de en nt tiia alls s User Name Password S Se et t R Re ea ad d o on nlly y C Cr re ed de en nt tiia alls s User Name Passwo...

Page 225: ...Off Paper Jam On Off Toner Low On Off Service Required On Off Cover Opened On Off Page Complexity Error On Off Offline On Off Printer MIB RFC 1759 On Off MPS MIB On Off Configure SNMP Traps on certai...

Page 226: ...nticated connections of the printer These menu items appear only when Enable IPSec is set to On C Ce er rt tiif fiic ca at te e A Au ut th he en nt tiic ca at te ed d C Co on nn ne ec ct tiio on ns s...

Page 227: ...y A Allllo ow wa ab blle e A Au ut th he en nt tiic ca at tiio on n M Me ec ch ha an niis sm ms s E EA AP P M MD D5 5 On Off E EA AP P M MS SC CH HA AP Pv v2 2 On Off L LE EA AP P On Off P PE EA AP P...

Page 228: ...et tu ur rn n C Co on nv ve er rs siio on n Off On Enable carriage return conversion Carriage return is a mechanism that commands the printer to move the position of the cursor to the first position o...

Page 229: ...t tr riie es s f fo or r H HT TT TP P F FT TP P R Re eq qu ue es st ts s 1 299 3 Set the number of retries to connect to the HTTP FTP server Note An asterisk next to a value indicates the factory defa...

Page 230: ...ault printer language specified in the Setup menu J Jo ob b B Bu uf ff fe er riin ng g Off On Temporarily store jobs on the printer hard disk before printing This menu item appears only when a hard di...

Page 231: ...twork address detected E E m ma aiill a ad dd dr re es ss s f fo or r n no ot tiif fiic ca at tiio on n The e mail address to notify in the event an external network address is detected P Piin ng g f...

Page 232: ...Scan Copy Function Copy Color Printing Color Dropout E mail Function Fax Function FTP Function Release Held Faxes Held Jobs Access User Profiles Cancel Jobs at the Device Change Language Internet Prin...

Page 233: ...Option Card Menu SE Menu Device Menu Supplies Plan Menu D De ev viic ce e M Ma an na ag ge em me en nt t Remote Management Firmware Updates Apps Configuration Embedded Web Server Access Import Export...

Page 234: ...n Center Scan Center Custom 1 Scan Center Custom 2 Scan Center Custom 3 Scan Center Custom 4 Scan Center Custom 5 Scan Center Custom 6 Scan Center Custom 7 Scan Center Custom 8 Scan Center Custom 9 Sc...

Page 235: ...Admin Add New Group Group Name Access Controls Function Access Modify Address Book Manage Bookmarks Flash Drive Print Flash Drive Color Printing Held Jobs Access Cancel Jobs at the Device Change Langu...

Page 236: ...Import Export All Settings Out of Service Erase Embedded Web Server Access N Ne ew w G Gr ro ou up p E Ed diit t G Gr ro ou up p Import Access Controls All Users Admin Access Controls Function Access...

Page 237: ...orts Menu Paper Menu Reports Menu Function Configuration Menus Supplies Menu Option Card Menu SE Menu Device Menu Supplies Plan Menu Device Management Remote Management Firmware Updates Import Export...

Page 238: ...ation Unit Create local accounts to manage access to the printer functions A Ad dd d L Lo og giin n M Me et th ho od d LDAP LDAP Setup Authentication Type LDAP LDAP GSSAPI General Information Setup Na...

Page 239: ...Membership Attribute Search Base Search Timeout Follow LDAP Referrals Search Specific Object Classes person Custom Object Class 1 Custom Object Class 2 Custom Object Class 3 Address Book Setup Displa...

Page 240: ...iic ca at te e D De ef fa au ullt ts s Common Name Organization Name Unit Name Country Region Province Name City Name Subject Alternative Name The settings defined on the Set Certificate Defaults wind...

Page 241: ...e es s Add New Schedule Schedule access to the USB ports SECURITY AUDIT LOG M ME EN NU U I IT TE EM M D DE ES SC CR RI IP PT TI IO ON N E En na ab blle e A Au ud diit t Off On Record the events in the...

Page 242: ...Use 1 local1 18 Local Use 2 local2 19 Local Use 3 local3 20 Local Use 4 local4 21 Local Use 5 local5 22 Local Use 6 local6 23 Local Use 7 local7 S Se ev ve er riit ty y o of f E Ev ve en nt ts s t to...

Page 243: ...age issues when the log fills its allotted memory E E m ma aiill F Fu ullll A Alle er rt t Off On Send e mail notification to the administrator when the log fills its allotted memory F Fu ullll A Alle...

Page 244: ...ou ut t 1 120 minutes 10 Specify the delay for a remote login before the user is logged off automatically Note An asterisk next to a value indicates the factory default setting CONFIDENTIAL PRINT SETU...

Page 245: ...ing the remaining copies R Re es se er rv ve e J Jo ob b E Ex xp piir ra at tiio on n Off 1 Hour 4 Hours 24 Hours 1 Week Set the expiration time that the printer stores print jobs for printing later R...

Page 246: ...r rd d m me em mo or ry y Off On Delete all files stored on the printer memory S St to or re ed d o on n h ha ar rd d d diis sk k 1 Pass Erase 3 Pass Erase 7 Pass Erase Delete all files stored on the...

Page 247: ...ission S Se ec cu ur riit ty y R Re es se et t J Ju um mp pe er r Enable Guest access No Effect Specify the effect of using the security reset jumper The jumper is located beside a lock icon on the co...

Page 248: ...M D DE ES SC CR RI IP PT TI IO ON N A Allll S Sh ho or rt tc cu ut ts s Print a report that lists the shortcuts that are stored in the printer F Fa ax x S Sh ho or rt tc cu ut ts s C Co op py y S Sh h...

Page 249: ...e printer This menu item appears only in network printers or printers connected to print servers W Wii F Fii D Diir re ec ct t C Co on nn ne ec ct te ed d C Clliie en nt ts s View or print a page that...

Page 250: ...IO ON N Sequence Number Device Serial Number Activation Code PLAN CONVERSION M ME EN NU U I IT TE EM M D DE ES SC CR RI IP PT TI IO ON N Current Plan Device Serial Number Total Impressions Conversion...

Page 251: ...up p New Group Group Name Group Use the A Ad dd d C Co on nt ta ac ct t link to create contacts to add to the address book If you select options for Authentication Permissions other than N No on ne e...

Page 252: ...t link to create contacts to add to the address book If you select options for Authentication Permissions other than N No on ne e the Permission Groups menu appears To create new groups click A Ad dd...

Page 253: ...d field PIN Parent folder Print Options Copies Enter a range between 1 9999 Sides Off On Flip Style Long Edge Short Edge Collate Off 1 1 1 2 2 2 On 1 2 1 2 1 2 Pages per Side Ordering Horizontal Rever...

Page 254: ...uto Landscape Portrait Output Bin A Ad dd d F Fo olld de er r Folder Name PIN Parent Folder Enter a F Fo olld de er r N Na am me e using letters or numbers Do not use special characters including P PI...

Page 255: ...Configuration Allow Remote Flashing Use printer s proxy settings HTTP Proxy Server Proxy Port HTTPS Proxy Server Proxy Port Proxy Credentials Proxy Username Proxy Password DNS TTL Accept Cookies Remo...

Page 256: ...r Scan Center that allows scanned images to be sent as faxes Version License Status Scan Center Network Folders Stop Configure View Log Description Plug in for Scan Center that allows scanned images t...

Page 257: ...guring supply notifications 259 Setting up e mail alerts 260 Viewing reports 261 Ordering supplies 262 Replacing supplies 263 Cleaning printer parts 272 Saving energy and paper 276 Moving the printer...

Page 258: ...ch S St ta at tu us s S Su up pp plliie es s 2 Select the parts or supplies that you want to check Note You can also access this setting by touching the top section of the home screen 258 Xerox C315 C...

Page 259: ...k S Se et tt tiin ng gs s D De ev viic ce e N No ot tiif fiic ca at tiio on ns s 3 From the Supplies menu click C Cu us st to om m S Su up pp plly y N No ot tiif fiic ca at tiio on ns s The Custom Sup...

Page 260: ...uch as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the web page correctly 2 Click S Se et tt tiin ng gs s D De ev viic ce e N No ot tiif fiic ca at tiio on ns s...

Page 261: ...ing reports 1 From the home screen touch S Se et tt tiin ng gs s R Re ep po or rt ts s 2 Select the report that you want to view Xerox C315 Color Multifunction Printer User Guide 261 Maintain the Prin...

Page 262: ...rranty coverage Damage caused by the use of third party supplies is not covered by the warranty All life indicators are designed to function with Xerox supplies and can deliver unpredictable results i...

Page 263: ...am ma ag ge e To prevent damage from electrostatic discharge touch any exposed metal frame of the printer before accessing or touching interior areas of the printer 2 Remove the used toner cartridge 3...

Page 264: ...posed metal frame of the printer before accessing or touching interior areas of the printer 2 Open door A C CA AU UT TI IO ON N H HO OT T S SU UR RF FA AC CE E The inside of the printer might be hot T...

Page 265: ...used waste toner bottle Note To avoid spilling the toner place the bottle in an upright position 5 Unpack the new waste toner bottle 6 Insert the new waste toner bottle Xerox C315 Color Multifunction...

Page 266: ...Open door B until it clicks into place W Wa ar rn niin ng g To prevent damage from electrostatic discharge touch any exposed metal frame of the printer before accessing or touching interior areas of...

Page 267: ...he inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it 3 Remove the right side cover 4 Remove the waste toner bottle Xerox...

Page 268: ...L LA AC CK K A AN ND D C CO OL LO OR R I IM MA AG GI IN NG G K KI IT T The black imaging kit includes the black imaging unit and the imaging unit tray The black and color imaging kit includes the blac...

Page 269: ...insert the magenta cyan and yellow imaging units into the new imaging unit tray W Wa ar rn niin ng g Do not expose the imaging kit to direct light Extended exposure to light may cause print quality p...

Page 270: ...9 Insert the imaging unit tray until it is fully seated 10 Insert the toner cartridges 11 Insert the waste toner bottle 270 Xerox C315 Color Multifunction Printer User Guide Maintain the Printer...

Page 271: ...12 Insert the right side cover 13 Close door B 14 Close door A Xerox C315 Color Multifunction Printer User Guide 271 Maintain the Printer...

Page 272: ...T TE EN NT TI IA AL L I IN NJ JU UR RY Y To avoid the risk of fire or electrical shock connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product...

Page 273: ...THE SCANNER 1 Open the scanner cover 2 Using a damp soft lint free cloth wipe the following areas a ADF glass pad b Scanner glass pad Xerox C315 Color Multifunction Printer User Guide 273 Maintain the...

Page 274: ...as another ADF glass inside door C then continue with the following steps 4 Open door C 5 Using a damp soft lint free cloth wipe the following areas a ADF glass pad in door C b ADF glass in door C 274...

Page 275: ...6 Close the door Xerox C315 Color Multifunction Printer User Guide 275 Maintain the Printer...

Page 276: ...rom Hibernate mode before sending a print job To wake the printer from Hibernate mode press the power button The Embedded Web Server is disabled when the printer is in Hibernate mode ADJUSTING THE BRI...

Page 277: ...d to it then disconnect them before moving the printer If the printer has a caster base then carefully roll it to the new location Use caution when passing over thresholds and breaks in flooring If th...

Page 278: ...278 Xerox C315 Color Multifunction Printer User Guide Maintain the Printer...

Page 279: ...ooting This chapter contains Network connection problems 280 Hardware options problems 283 Printing problems 286 Issues with supplies 321 Paper feed problems 323 Color quality problems 338 Faxing prob...

Page 280: ...pears as four sets of numbers separated by periods such as 123 123 123 123 Is the printer IP address correct Go to step 3 Type the correct printer IP address in the address field S St te ep p 3 3 Chec...

Page 281: ...r Did the Embedded Web Server open The problem is solved Contact Customer Support UNABLE TO READ FLASH DRIVE A AC CT TI IO ON N Y YE ES S N NO O S St te ep p 1 1 Check if the printer is not busy proce...

Page 282: ...RT From the control panel navigate to S Se et tt tiin ng gs s N Ne et tw wo or rk k P Po or rt ts s U US SB B E En na ab blle e U US SB B P Po or rt t CHECKING THE PRINTER CONNECTIVITY 1 Print the Net...

Page 283: ...on the printer Does the internal option operate correctly The problem is solved Go to step 2 S St te ep p 2 2 Print the Menu Settings Page then check if the internal option appears in the Installed F...

Page 284: ...ct and easily accessible Does the internal option operate correctly The problem is solved Go to step 4 S St te ep p 4 4 1 Check if the internal option is available in the print driver If necessary man...

Page 285: ...l flash memory with larger capacity Note Downloaded fonts and macros that are not previously stored in the flash memory are deleted UNFORMATTED FLASH DETECTED Try one or more of the following From the...

Page 286: ...press O OK K to navigate through the settings A AC CT TI IO ON N Y YE ES S N NO O 1 Remove then insert the imaging kit Do not expose the imaging kit to direct light Extended exposure to light may caus...

Page 287: ...on your operating system reduce toner darkness from the Printing Preferences or Print dialog You can also change the setting on the printer control panel Navigate to S Se et tt tiin ng gs s P Pr riin...

Page 288: ...oisture due to high humidity Store paper in its original wrapper until you are ready to use it 2 Print the document Is the print too dark Contact Customer Support The problem is solved Ghost images No...

Page 289: ...from the Printing Preferences or Print dialog Make sure that the setting matches the paper loaded You can also change the setting on the printer control panel Navigate to S Se et tt tiin ng gs s P Pa...

Page 290: ...ght may cause print quality problems Do not touch the photoconductor drum under the imaging kit Doing so may affect the quality of future print jobs 2 Print the document Do ghost images appear on prin...

Page 291: ...nts Go to step 2 The problem is solved S St te ep p 2 2 1 Remove then insert the imaging kit Do not expose the imaging kit to direct light Extended exposure to light may cause print quality problems D...

Page 292: ...o to step 3 S St te ep p 3 3 1 Depending on your operating system specify the paper size from the Printing Preferences or Print dialog Make sure that the setting matches the paper loaded 2 Print the d...

Page 293: ...l Navigate to S Se et tt tiin ng gs s P Pr riin nt t Q Qu ua alliit ty y T To on ne er r D Da ar rk kn ne es ss s 2 Print the document Is the print light Go to step 3 The problem is solved S St te ep...

Page 294: ...r S Siiz ze e T Ty yp pe e 2 Print the document Is the print light S St te ep p 5 5 Check if paper has texture or rough finishes Are you printing on textured or rough paper Go to step 6 Go to step 7...

Page 295: ...uality problems Do not touch the photoconductor drum under the imaging kit Doing so may affect the quality of future print jobs 2 Print the document Is the print light Contact Customer Support The pro...

Page 296: ...t Customer Support The problem is solved Mottled print and dots Note Before solving the problem print the Print Quality Test Pages From the control panel navigate to S Se et tt tiin ng gs s T Tr ro ou...

Page 297: ...per loaded Make sure that paper does not have texture or rough finishes Do the settings match S St te ep p 3 3 1 Depending on your operating system specify the paper size and paper type from the Print...

Page 298: ...oblem is solved S St te ep p 5 5 1 Remove then insert the imaging kit Do not expose the imaging kit to direct light Extended exposure to light may cause print quality problems Do not touch the photoco...

Page 299: ...P Pa ap pe er r T Tr ra ay y C Co on nf fiig gu ur ra at tiio on n P Pa ap pe er r S Siiz ze e T Ty yp pe e 2 Print the document Is the paper curled Go to step 3 The problem is solved S St te ep p 3 3...

Page 300: ...position for the paper loaded 2 Print the document Is the print crooked or skewed Go to step 2 The problem is solved S St te ep p 2 2 1 Load paper from a fresh package Paper absorbs moisture due to hi...

Page 301: ...to light may cause print quality problems Do not touch the photoconductor drum under the imaging kit Doing so may affect the quality of future print jobs 2 Print the document Is the printer printing...

Page 302: ...gate to S Se et tt tiin ng gs s P Pa ap pe er r T Tr ra ay y C Co on nf fiig gu ur ra at tiio on n P Pa ap pe er r S Siiz ze e T Ty yp pe e 2 Print the document Are text or images cut off Go to step 3...

Page 303: ...l panel navigate to S Se et tt tiin ng gs s T Tr ro ou ub blle es sh ho oo ot tiin ng g P Pr riin nt t Q Qu ua alliit ty y T Te es st t P Pa ag ge es s For non touch screen printer models press O OK K...

Page 304: ...pe e 2 Print the document Does toner easily rub off Go to step 2 The problem is solved S St te ep p 2 2 1 Check if the paper weight is supported If paper weight is not supported then load a supported...

Page 305: ...xposure to light may cause print quality problems Do not touch the photoconductor drum under the imaging kit Doing so may affect the quality of future print jobs 2 Print the document Is the print dens...

Page 306: ...lem is solved S St te ep p 2 2 1 Load paper from a fresh package Paper absorbs moisture due to high humidity Store paper in its original wrapper until you use it 2 Print the document Do dark lines app...

Page 307: ...gate through the settings A AC CT TI IO ON N Y YE ES S N NO O S St te ep p 1 1 Using a blank sheet of paper make a two sided copy using the ADF Do vertical dark lines or streaks appear on prints Go to...

Page 308: ...tches the paper loaded You can also change the setting on the printer control panel Navigate to S Se et tt tiin ng gs s P Pa ap pe er r T Tr ra ay y C Co on nf fiig gu ur ra at tiio on n P Pa ap pe er...

Page 309: ...der the imaging kit Doing so may affect the quality of future print jobs 2 Print the document Do vertical dark lines or streaks appear on prints Contact Customer Support The problem is solved Horizont...

Page 310: ...iiz ze e T Ty yp pe e 2 Print the document Do horizontal white lines appear on prints Go to step 2 The problem is solved S St te ep p 2 2 1 Remove then insert the imaging kit Do not expose the imaging...

Page 311: ...igate to S Se et tt tiin ng gs s T Tr ro ou ub blle es sh ho oo ot tiin ng g P Pr riin nt t Q Qu ua alliit ty y T Te es st t P Pa ag ge es s For non touch screen printer models press O OK K to navigat...

Page 312: ...he problem is solved S St te ep p 2 2 Check if you are using the recommended paper type 1 Load the paper source with the recommended paper type 2 Print the document Do vertical white lines appear on p...

Page 313: ...n the repeating defects on the affected color page 2 Check if the repeating defects match any of the following measurements I Im ma ag giin ng g k kiit t 94 20mm 3 71in 29 80mm 1 17in 23 20mm 0 91in D...

Page 314: ...ew file then print the documents Are the documents printed The problem is solved Go to step 3 S St te ep p 3 3 If you are printing from the Internet then the printer may be reading the multiple job ti...

Page 315: ...nter printing slow Go to step 2 The problem is solved S St te ep p 2 2 1 Make sure that the printer is not in Eco Mode or Quiet Mode From the control panel navigate to S Se et tt tiin ng gs s D De ev...

Page 316: ...the Printing Preferences or Print dialog Make sure that the setting matches the paper loaded Heavier paper prints more slowly Paper narrower than letter A4 and legal may print more slowly 2 Print the...

Page 317: ...lem is solved S St te ep p 9 9 1 Add more printer memory 2 Print the document Is the printer printing slow Contact Customer Support The problem is solved PRINT JOBS DO NOT PRINT A AC CT TI IO ON N Y Y...

Page 318: ...reinstall the print driver 2 Print the document Is the document printed The problem is solved Contact Customer Support THE PRINTER IS NOT RESPONDING A AC CT TI IO ON N Y YE ES S N NO O S St te ep p 1...

Page 319: ...ts Are the cables inserted to the correct ports Go to step 6 Insert the cables to the correct ports S St te ep p 6 6 Turn off the printer install the hardware options then turn on the printer For more...

Page 320: ...o change the settings on the printer control panel Navigate to S Se et tt tiin ng gs s P Pa ap pe er r T Tr ra ay y C Co on nf fiig gu ur ra at tiio on n P Pa ap pe er r S Siiz ze e T Ty yp pe e 2 Mak...

Page 321: ...g giio on ns s R RE EG GI IO ON N N NU UM ME ER RI IC C C CO OD DE E Worldwide or Undefined region 0 North America United States Canada 1 European Economic Area Western Europe Nordic countries Switzer...

Page 322: ...panel press and hold X X and simultaneously for 15 seconds W Wa ar rn niin ng g Use of third party supplies or parts can affect warranty coverage Damage caused by the use of third party supplies or p...

Page 323: ...r remove a tray while the printer is printing Do not load too much paper Make sure that the stack height is below the maximum paper fill indicator Do not slide paper into the tray Load paper as shown...

Page 324: ...Make sure that the paper size and type are set correctly on the computer or printer control panel Store paper according to manufacturer recommendations Identifying Jam Locations When Jam Assist is se...

Page 325: ...ic Document Feeder ADF 2 Standard Output Tray 3 Door A 4 Trays 5 Multipurpose Feeder 6 Manual Feeder Paper Jam in Tray 1 1 Remove the tray Xerox C315 Color Multifunction Printer User Guide 325 Trouble...

Page 326: ...U UR RF FA AC CE E The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it W Wa ar rn niin ng g P Po ot te en nt tiia all...

Page 327: ...of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it W Wa ar rn niin ng g P Po ot te en nt tiia all D Da am ma ag ge e To prevent...

Page 328: ...CE E The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it W Wa ar rn niin ng g P Po ot te en nt tiia all D Da am ma ag...

Page 329: ...and then remove the jammed paper W Wa ar rn niin ng g P Po ot te en nt tiia all D Da am ma ag ge e To prevent damage from electrostatic discharge touch any exposed metal frame of the printer before ac...

Page 330: ...allow the surface to cool before touching it 3 Open the fuser access door and then remove the jammed paper Note Make sure that all paper fragments are removed 4 Close doors A and B Paper Jam in the Mu...

Page 331: ...purpose feeder 2 Remove the jammed paper Note Make sure that all paper fragments are removed 3 Flex fan and align the paper edges before loading 4 Reload paper Xerox C315 Color Multifunction Printer U...

Page 332: ...e tray 2 Remove the jammed paper Note Make sure that all paper fragments are removed 3 Insert the tray Paper Jam in Door C 1 Remove all original documents from the ADF tray 332 Xerox C315 Color Multif...

Page 333: ...from electrostatic discharge touch any exposed metal frame of the printer before accessing or touching interior areas of the printer 3 Remove the jammed paper Note Make sure that all paper fragments...

Page 334: ...p 2 2 1 From the control panel navigate to S Se et tt tiin ng gs s P Pa ap pe er r T Tr ra ay y C Co on nf fiig gu ur ra at tiio on n P Pa ap pe er r S Siiz ze e T Ty yp pe e 2 Set the correct paper...

Page 335: ...N NO O S St te ep p 1 1 1 Use an envelope that has been stored in a dry environment Printing on envelopes with high moisture content can seal the flaps 2 Send the print job Does the envelope seal whe...

Page 336: ...correctly The problem is solved Go to step 2 S St te ep p 2 2 1 From the document that you are trying to print open the Print dialog select C Co olllla at te e 2 Print the document Are the pages coll...

Page 337: ...s s P Pa ap pe er r T Tr ra ay y C Co on nf fiig gu ur ra at tiio on n P Pa ap pe er r S Siiz ze e T Ty yp pe e 2 Set the paper size and paper type to match the paper loaded in the linked trays 3 Prin...

Page 338: ...aphics Vivid Produces brighter more saturated colors and may be applied to all incoming color formats sRGB Display Produces an output that approximates the colors displayed on a computer monitor Black...

Page 339: ...tiio on n When manual color correction is enabled the printer employs user selected color conversion tables to process objects Manual color correction settings are specific to the type of object bein...

Page 340: ...HE PRINT APPEARS TINTED A AC CT TI IO ON N Y YE ES S N NO O S St te ep p 1 1 Perform Color Adjust 1 From the control panel navigate to S Se et tt tiin ng gs s P Pr riin nt t Q Qu ua alliit ty y A Ad d...

Page 341: ...Check for a dial tone Call the fax number to check if it is working properly If you are using the On Hook Dial feature then turn up the volume to check if you hear a dial tone Can you hear a dial tone...

Page 342: ...rt of an ISDN terminal adapter For more information contact your ISDN provider If you are using DSL then connect to a DSL filter or router that supports analog use For more information contact your DS...

Page 343: ...e printer and the telephone line 2 Disable call waiting and voice mail For more information contact your telephone company Can you send or receive a fax The problem is solved Go to step 7 S St te ep p...

Page 344: ...AC CT TI IO ON N Y YE ES S N NO O S St te ep p 1 1 Make sure that the paper source is not empty Can you receive faxes The problem is solved Go to step 2 S St te ep p 2 2 Check the ring count delay se...

Page 345: ...rint quality is poor Is the fax print quality satisfactory The problem is solved Go to step 2 S St te ep p 2 2 Decrease the incoming fax transmission speed 1 From the control panel navigate to S Se et...

Page 346: ...ob Can you send the scan job The problem is solved Contact Customer Support PARTIAL COPIES OF DOCUMENT OR PHOTO A AC CT TI IO ON N Y YE ES S N NO O S St te ep p 1 1 1 Make sure that the document or ph...

Page 347: ...ake sure that the document or photo is loaded facedown on the upper left corner of the scanner glass 3 Copy the document or photo Is the copy quality satisfactory The problem is solved Go to step 2 S...

Page 348: ...in another application 3 Resend the scan job Is the scan job successful The problem is solved Go to step 3 S St te ep p 3 3 1 Make sure that the A Ap pp pe en nd d t tiim me e s st ta am mp p or the O...

Page 349: ...esponding The problem is solved Go to step 2 S St te ep p 2 2 1 Check if the printer is turned on 2 Resolve any error messages that appear on the display 3 Copy or scan the document Is the scanner res...

Page 350: ...nf fiig gu ur ra at tiio on n S Sc ca an nn ne er r M Ma an nu ua all R Re eg giis st tr ra at tiio on n 2 From the Print Quick Test menu select S St ta ar rt t 3 Place the Print Quick Test page on t...

Page 351: ...formation Printer problem Error message Printer model type and serial number Go to e mail or chat support or browse through the library of manuals support documentation drivers and other downloads Go...

Page 352: ...352 Xerox C315 Color Multifunction Printer User Guide Troubleshooting...

Page 353: ...Xerox C315 Color Multifunction Printer User Guide 353 Regulatory Information This appendix contains Basic Regulations 354 Copy Regulations 364 Material Safety Data Sheets 367...

Page 354: ...E This symbol identifies static sensitive parts Do not touch the areas near these symbols without first touching a metal surface in an area away from the symbol To prevent damage from electrostatic di...

Page 355: ...ginas Wh LASER NOTICE The printer is certified in the U S to conform to the requirements of DHHS 21 CFR Chapter I Subchapter J for Class I 1 laser products and elsewhere is certified as a Class I las...

Page 356: ...ed after this product is not used for a specified period of time called the Sleep Mode Timeout Note Factory default Sleep Mode Timeout for this product is 15 minutes By using the configuration menus t...

Page 357: ...setup documentation for more information The Ringer Equivalence Number REN is used to determine the number of devices that may be connected to a telephone line Excessive RENs on a telephone line may...

Page 358: ...lephone interface The termination of an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices not exceed five The REN is locat...

Page 359: ...erent numbers are spaced such that there is not less than 5 seconds between the end of one call attempt and the beginning of another Verwendung dieses Produkts in Deutschland F r dieses Produkt muss e...

Page 360: ...S standards Operation is subject to the following two conditions 1 This device may not cause interference and 2 This device must accept any interference including interference that may cause undesired...

Page 361: ...ications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be det...

Page 362: ...awarded the following configuration of this device the Blue Angel Environmental Label Network printer with automatic 2 sided printing and USB or network connectivity This label distinguishes it as a...

Page 363: ...chnical Regulation approved by the Resolution of Cabinet of Ministry of Ukraine as of December 3 2008 in terms of restrictions for the use of certain dangerous substances in electrical and electronic...

Page 364: ...e done provided the reproduction of the document is performed for lawful purposes Postage Stamps canceled or uncanceled For philatelic purposes Postage Stamps may be photographed provided the reproduc...

Page 365: ...ey For more information about these provisions contact the Copyright Office Library of Congress Washington D C 20559 Ask for Circular R21 CANADA Parliament by stature has forbidden the reproduction of...

Page 366: ...ll inclusive and no liability is assumed for its completeness or accuracy In case of doubt consult your solicitor OTHER COUNTRIES Copying certain documents may be illegal in your country Penalties of...

Page 367: ...ing your printer go to Web Address https safetysheets business xerox com en us United States and Canada 1 800 ASK XEROX 1 800 275 9376 Other markets send an email request to EHS Europe xerox com Xerox...

Page 368: ...368 Xerox C315 Color Multifunction Printer User Guide Regulatory Information...

Page 369: ...ction Printer User Guide 369 Recycling and Disposal This appendix contains Product Disposal and Recycling 370 North America 371 Xerox Green World Alliance 372 Waste from Electrical and Electronic Equi...

Page 370: ...Do not dispose of the printer or supplies in the same manner as normal household waste Consult your local authorities for disposal and recycling options 370 Xerox C315 Color Multifunction Printer Use...

Page 371: ...Contact your Xerox representative 1 800 ASK XEROX to determine if this Xerox product is part of the program For more information about Xerox environmental programs go to https www xerox com en us abou...

Page 372: ...s returned to Xerox are either reused or de manufactured for recycling The boxes used to return the cartridges are also recycled To return Xerox cartridges for reuse or recycling do the following 1 Go...

Page 373: ...cling options contact your local sales office INDIA E WASTE NOTICE This product including components consumables parts and spares complies with the India E Waste Rules and prohibits use of lead mercur...

Page 374: ...374 Xerox C315 Color Multifunction Printer User Guide Recycling and Disposal...

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