Xerox C230, User Manual, Page: 142 / 194

Action Yes No
Step 1
a. Depending on your operating system, specify the
paper type from the Printing Preferences or Print
dialog.
• Make sure that the setting matches the paper
loaded.
• You can also change the setting on the printer
control panel. Navigate to Settings > Paper > Tray
Configuration > Paper Size/Type .
b. Print the document.
Do vertical dark lines appear on prints?
Go to step 2. The problem is solved.
Step 2
a. Load paper from a fresh package.
Note: Paper absorbs moisture due to high
humidity. Store paper in its original wrapper
until you are ready to use it.
Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you use it.
b. Print the document.
Do vertical dark lines appear on prints?
Go to step 3. The problem is solved.
Step 3
a. Open the front door, and then firmly push it down.
b. Pull out the print cartridge tray.
c. Remove, and then insert the print cartridges.
d. Insert the print cartridge tray, and then close the door.
e. Print the document.
Do vertical dark lines appear on prints?
Refer to Contacting
Customer Support .
The problem is solved.
142
Xerox ® C230 Color Printer
User Guide
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