Xerox C230, User Manual, Page: 126 / 194

Action Yes No
Step 1
a. Perform Color Adjust.
From the control panel, navigate to: Settings > Print > Quality
> Advanced Imaging > Color Adjust .
b. Print the document.
Does gray or colored background appear on prints?
Go to step 2. The problem is
solved.
Step 2
a. Open the front door, and then firmly push it down.
b. Pull out the print cartridge tray.
c. Remove, and then insert the print cartridges.
d. Insert the print cartridge tray, and then close the door.
e. Print the document.
Does gray or colored background appear on prints?
Refer to Contacting
Customer Support .
The problem is
solved.
IInnccoorrrreecctt M Maarrggiinnss
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel,
navigate to Settings > Troubleshooting > Print Quality Test Pages . For non-touch-screen
printer models, press OK to navigate through the settings.
126
Xerox ® C230 Color Printer
User Guide
Troubleshoot a problem