Xerox C230, User Manual, Page: 129 / 194

Action Yes No
Step 6
a. Load paper from a fresh package.
Note: Paper absorbs moisture due
to high humidity. Store paper in its
original wrapper until you are
ready to use it.
b. Print the document.
Is the print light?
Go to step 7. The problem is solved.
Step 7
a. Open the front door, and then firmly push
it down.
b. Pull out the print cartridge tray.
c. Remove, and then insert the print
cartridges.
d. Insert the print cartridge tray, and then
close the door.
e. Print the document.
Is the print light?
Refer to Contacting Customer
Support .
The problem is solved.
M Miissssiinngg C Coolloorrss
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel,
navigate to Settings > Troubleshooting > Print Quality Test Pages . For non-touch-screen
printer models, press OK to navigate through the settings.
Xerox ® C230 Color Printer
User Guide
129
Troubleshoot a problem