Xerox C123 Copycentre Quick Reference Manual Download | Manualshive

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11 Problem Solving

124

Xerox CopyCentre/WorkCentre/WorkCentre Pro 123/128 Quick Reference Guide

Paper Jams in Cover A

Follow the steps below to clear paper jams in Cover A using green levers A1 and A2.
Follow the messages on the touch screen and remove jammed paper from the
specified location.

Green Lever A1

1.

Open the bypass tray, and then
open Cover A while lifting up the
release lever.

2.

If the jammed paper is inside the
fuser unit, rotate the green lever
A1 in the direction of the arrow
to feed the paper from the top of
the fuser unit.

3.

Pull out the paper from the
machine in the direction of the
arrow.

4.

Close the Cover A until it
latches, and then close the
bypass tray.

Green Lever A2

1.

Open the bypass tray, and then
open Cover A while lifting up the
release lever.

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Summary of Contents for C123 Copycentre

Page 1: ...WorkCentrePro WorkCentre CopyCentre C123 C128 M123 M128 123 128 Quick Reference Guide ME3242E4 1...

Page 2: ......

Page 3: ...ll the capabilities of your device A customer documentation CD was supplied with your product The CD provides User Guide including full instructions for optional configurations such as Fax and Scanner...

Page 4: ...technical updates will be added in subsequent editions of the documentation For the latest information go to www xerox com Products Subject To Ordinary Export Regulations An export of this product is...

Page 5: ...formation 14 Maintenance Information 15 Ozone Safety Information 16 For Consumables 16 Radio Frequency Emissions 16 Product Safety Certification 16 Regulatory Information 17 CE Mark 17 For FAX Functio...

Page 6: ...ts 39 2 Select the Features 41 3 Enter the Quantity 42 4 Start the Copy Job 42 5 Confirm the Copy Job in the Job Status 42 Stop the Copy Job 43 Basic Copying 43 Reduce Enlarge 44 Paper Supply 45 2 Sid...

Page 7: ...t Fax Job 74 5 Confirm the Fax Internet Fax Job in the Job Status 74 Stop the Fax Internet Fax Job 74 5 Scan E mail 77 Scanning Procedure 77 1 Load the Documents 78 2 Select the Features 78 3 Start th...

Page 8: ...eiving Mode 104 Billing Meter Print Report 105 Billing Meter 105 User Account Billing Meter 106 Reset Job Counters 106 Print Report List 106 Consumables 109 Faults 110 10 Maintenance 111 Ordering Supp...

Page 9: ...in Trays 1 2 and 3 4 Optional 127 Paper Jams in the Tandem Tray Module Optional 127 Paper Jams in Tray 5 Bypass 128 Paper Jams in the Duplex Module Cover D Optional 128 Paper Jams in the Finisher Opt...

Page 10: ...Table of Contents 8 Xerox CopyCentre WorkCentre WorkCentre Pro 123 128 Quick Reference Guide...

Page 11: ...t our experts at the Xerox Welcome Center A local representative telephone number may have been provided when the product was installed For convenience and future reference please record the telephone...

Page 12: ...ther long edge feed or short edge feed Long Edge Feed LEF When loading documents long edge feed into the document feeder load with one of the long edges facing into the document feeder The short edges...

Page 13: ...el to clear the suspended job Italic Typeface The Italic typeface is used to indicate references to other sections and chapters For example For information on cleaning the document glass refer to the...

Page 14: ...plies have been designed and tested to meet strict safety requirements These include safety agency approval and compliance to established environmental standards Please read the following instructions...

Page 15: ...uct Do not carry out any maintenance procedures on this product which are not described in the customer documentation Cleaning Your Product Before cleaning this product unplug the product from the ele...

Page 16: ...rocedures other than those specified herein may result in hazardous light exposure With specific regard to laser safety the equipment complies with performance standards for laser products set by gove...

Page 17: ...or guards that are fastened with screws There are no operator serviceable areas within these covers Never locate the equipment near a radiator or any other heat source Never push objects of any kind...

Page 18: ...digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment T...

Page 19: ...G This is a Class A product In a domestic environment the product may cause radio frequency interference in which case the user may be required to take adequate measures WARNING Shielded interface cab...

Page 20: ...ent causes harm to the telephone network the Telephone Company will notify you in advance that temporary discontinuance of service may be required But if advance notice is not practical the Telephone...

Page 21: ...their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe systems if present are connected together This precaution may be parti...

Page 22: ...radio frequency identification system device RFID This system is certified in compliance with European Council Directive 99 5 EC and applicable local laws or regulations as applicable Environmental Co...

Page 23: ...oved products Europe Energy Xerox Corporation has designed and tested this product to meet the energy restrictions required to establish Group for Energy Efficient Appliances GEEA compliance and has n...

Page 24: ...mer in the documentation and or other materials provided with the distribution 3 All advertising materials mentioning features or use of this software must display the following acknowledgment This pr...

Page 25: ...age Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met 1 Redistributions of source code must retain the copyrig...

Page 26: ...ates Bonds Treasury Notes Federal Reserve Notes Fractional Notes Certificates of Deposit Paper Money Bonds and Obligations of certain agencies of the government such as FHA etc Bonds U S Savings Bonds...

Page 27: ...d by the head of such department or bureau Reproducing the following is also prohibited in certain states Automobile Licenses Drivers Licenses Automobile Certificates of Title The above list is not al...

Page 28: ...d government bonds and securities Passports and identification cards Copyright material or trademarks without the consent of the owner Postage stamps and other negotiable instruments This list is not...

Page 29: ...on machine configuration However machine features described here remain the same For more information on available options not described here visit the Xerox website or contact your Xerox Sales Repre...

Page 30: ...lied from Tray 1 2 3 or 4 For more information refer to 2 Sided in the Copy chapter on page 47 Trays 3 4 At the base of the machine the following optional trays will be available depending on the conf...

Page 31: ...bled when you change languages 4 Power Saver green light Indicates whether the machine is in power saver mode Also cancels Low Power Mode or Sleep Mode 5 Clear All Resets to the default settings and d...

Page 32: ...ween screens 3 Select the required service Copy Allows you to copy documents in various ways For example you can produce output which has been reduced or enlarged to a different size or copy two or fo...

Page 33: ...in the Scan E mail chapter and Services in the CentreWare Internet Services chapter on User Guide Scan to Mailbox Enables the confidential mailbox or polling feature by storing the scanned documents t...

Page 34: ...of the machine is in the reset position Powering Off When you switch off the machine if it is equipped with the optional hard disk it remains on for approximately 10 seconds while it stores files and...

Page 35: ...the control panel and lights up when the power saving feature is enabled The power saving feature operates in the following two modes Low Power Mode Sleep Mode Low Power Mode The machine automatically...

Page 36: ...the machine enters the Low Power Mode For more information refer to Auto Power Saver in the Setups chapter on User Guide NOTE By default the machine skips the Low Power Mode and switches directly to t...

Page 37: ...System Administrator Menu screen 4 Select System Settings on the System Settings screen 5 Select Common Settings on the System Settings screen 6 Select Machine Clock Timers on the Common Settings scre...

Page 38: ...ll Services Features Job Status Machine Status NOTE These buttons do not respond when the machine is in the System Settings mode All Services Use this button to access all the services available on th...

Page 39: ...check delete or print various special printings or the documents in the public mailbox of the machine For more information refer to the Job Status chapter Machine Status Use this button to check the...

Page 40: ...led paper in the machine benefits the environment with no degradation in performance Xerox recommends recycled paper with 20 post consumer content which can be obtained both through Xerox and other of...

Page 41: ...need an account number before using the machine To get an account number or for further information contact the Key Operator 1 Load the Documents Document input areas are as follows Document feeder f...

Page 42: ...ocument feeder For information on how to copy mixed size originals using the document feeder refer to Mixed Size Originals on page 55 1 Before loading the documents into the document feeder remove all...

Page 43: ...screen are those used most often NOTE Only those features relevant to the machine configuration will be available 1 Press the All Services button on the control panel 2 Select Copy on the All Services...

Page 44: ...upper right hand corner of the touch screen NOTE To cancel an incorrect entry press the C button and enter the correct quantity 4 Start the Copy Job 1 Press the Start button Each document is scanned...

Page 45: ...the Start button on the control panel to resume the suspended copy job 2 If required press Job Status button to display the Job Status screen To exit the Job Status screen press the Features button 3...

Page 46: ...n Paper Supply If Auto Size Detect is selected for Paper Size in Tray 5 Bypass pressing the Start button will result in an error Presets Allows you to select a reduction enlargement ratio from the two...

Page 47: ...1 is selected automatically even if Auto is selected in Paper Supply Paper Supply The available paper trays are displayed on the touch screen together with the media size and orientation preset for e...

Page 48: ...preprogrammed trays Up to a 10 mm or 0 4 inch stack of paper approximately 95 sheets of 80 g m2 paper can be loaded into the bypass tray Follow the steps below to make full use of the bypass tray 1 Se...

Page 49: ...OTE The double sided copy option cannot be used with the following paper types Transparency Lightweight Heavyweight Labels cover stock as well as paper already printed on one side i e scrap paper 1 J...

Page 50: ...e error may occur while processing the job When this happens the finisher contains the wrong size paper already processed up to this point If the machine displays The paper size orientation currently...

Page 51: ...t and specify the output tray 1 Select More for Copy Output feature on the Basic Copying screen 2 Select the required option 3 Select Save Staple Position Select one of the five options displayed to s...

Page 52: ...s the features used to adjust the quality of the output image using the Image Quality options For more information on the features available refer to the following Original Type page 50 Lighten Darken...

Page 53: ...dividual areas Photo Use this option to copy documents that contain photographs only Pencil Text Use this option to copy documents written in pencil These images are light and difficult to see and are...

Page 54: ...Save Scan Options Copy This section describes the Scan Options used to adjust the layout For more information on the features available refer to the following Bound Originals page 53 2 Sided Book Copy...

Page 55: ...of an open book from left to right Right Page then Left Copies both pages of an open book from right to left Top Page then Bottom Copies both pages of an open book from top to bottom Both Pages Copies...

Page 56: ...n Bottom Copies both pages of an open book from top to bottom Start Page End Page Displays the 2 Sided Book Copy Start Page End Page screen Specifies the front or back of the page to be the starting o...

Page 57: ...his feature allows you to load different size documents in the document feeder at the same time NOTE To enable the feature select Auto Size Detect on the Original Size screen NOTE To use this feature...

Page 58: ...are set up by the Key Operator If you do not want to erase any edge and or center width select Variable Erase and select 0 0 using the scroll buttons Variable Erase Allows you to adjust the amount of...

Page 59: ...isplays the Margin Shift Side 2 screen Margin Shift Side 1 Screen Use this feature to move images on the Side 1 page 1 Select Margin Shift Variable Shift in the Margin Shift screen 2 Select Side 1 to...

Page 60: ...the movement Variable Shift Moves images by specified amounts on the paper You can specify up to 50 mm 2 inches for both dimensions using the scroll buttons Independent Shift Allows you to make settin...

Page 61: ...sition This option is available only when the finisher is installed to on the machine Portrait Orientation Left Edge Rotates the image to align the top of a landscape document with the left side of a...

Page 62: ...when the top of the document is orientated towards the back of the machine Head to Left Select this option when the top of the document is orientated towards the left of the machine Output Format Cop...

Page 63: ...k pages Otherwise the extra pages in the book will be blank 1 Select Booklet Creation on the Output Format screen 2 Select the required option 3 Select Save Off Disables the feature Left Bind Top Bind...

Page 64: ...automatically On Copies the first page of the set of documents onto the cover stock You must add blank sheets to the set of documents if you want only the front or the back covers to be printed Paper...

Page 65: ...llow the instructions on the screen to cancel the job Delete the stored documents or reduce the amount of pages to free some memory and try scanning again 1 Select Covers on the Output Format screen 2...

Page 66: ...nd to make hard copy sets for handouts 1 Select Transparency Separators on the Output Format screen 2 Select the required option 3 Select Save Off Disables the feature Blank Separators Places a blank...

Page 67: ...uments onto one sheet of paper Image Order Sets how to lay out the documents on a page For 2 Up you can select either Left to Right Head to Toe or Right to Left Head to Toe For 4 Up or 8 Up you can se...

Page 68: ...pecify the tray for the job Five presets including Tray 5 Bypass are available For more information on the bypass tray refer to Tray 5 Bypass Screen on page 46 Repeat Image This feature allows you to...

Page 69: ...the Annotation Stamp Position screen Select where to stamp on each page Print On Displays the Annotation Stamp Print On screen Specify which of the pages you wish to print on from First Page Only or A...

Page 70: ...or the numeric keypad If you select Enter First page Number manually enter Start Page and Start Number Select Include Cover Separators when you want to print the page number on the cover page or the...

Page 71: ...b page 69 1 Press the All Services button on the control panel 2 Select Copy on the touch screen 3 Select the Job Assembly tab Build Job This feature allows you to make copies with different settings...

Page 72: ...hen using the double sided copy option the first page of the next set is copied onto the front of the paper This means the back of last paper copied will be blank if the last page of previous set is o...

Page 73: ...refer to Other Settings in the E mail Internet Fax Settings in the Setups chapter of the User Guide Fax Internet Fax Procedure This section describes the basic procedure for sending faxes and Internet...

Page 74: ...cument at its original size or smaller is recommended An enlarged image may be cut off during transmission 2 Select the Features The features available on the Basic Features screen are those used most...

Page 75: ...to specify a destination The machine allows the following dialing methods fax numbers or e mail addresses Using the keypad on the control panel Using the Address Book refer to Address Book on User Gu...

Page 76: ...ob Status button on the control panel to display the Job Status screen The queued fax Internet Fax job will be displayed If no job is displayed on the screen it may have already been processed For mor...

Page 77: ...the control panel to delete the suspended fax Internet Fax job still being scanned To resume the job select Start on the touch screen or the Start button on the control panel NOTE Once the transmissi...

Page 78: ...4 Fax Internet Fax 76 Xerox CopyCentre WorkCentre WorkCentre Pro 123 128 Quick Reference Guide...

Page 79: ...ocuments are scanned processed and then uploaded to a specified server To scan and send documents using the FTP or SMB protocol User Guide After a document is scanned scanned data is automatically upl...

Page 80: ...ect Network Scanning to scan and send documents according to a scan job template Select Scan to Mailbox to scan and save documents in the mailbox Select Scan to FTP SMB to scan and send documents usin...

Page 81: ...the user ID and password if set up If you need assistance contact the Key Operator 4 Confirm the Scan Job in the Job Status 1 Press the Job Status button on the control panel to display the Job Status...

Page 82: ...E You can also select multiple documents For other functions available on Mailbox Viewer2 refer to the Mailbox Viewer2 On line Help Stop the Scan Job Follow the steps below to manually cancel an activ...

Page 83: ...For more information refer to the CentreWare CD ROM Charge Print This feature allows you to store or cancel print jobs that failed authentication when the Authentication feature is enabled Authenticat...

Page 84: ...machine as a logical printer which you can later select from your PC to print documents Logical printers can be created for PCL TIFF and PostScript using CentreWare Internet Services For more informat...

Page 85: ...ts the rate of change in brightness from white to black for printing Specify the rate that ranges from 100 to 100 using the keyboard or slider bar You can check the outcome of a change in the setting...

Page 86: ...6 Print 84 Xerox CopyCentre WorkCentre WorkCentre Pro 123 128 Quick Reference Guide...

Page 87: ...r paper jams may occur For information on configurable paper sizes and media types for each tray refer to Supported Paper Sizes and Types on page 89 For information on the acceptable range of paper si...

Page 88: ...For more information on reprogramming the tray contact the Key Operator 3 Load the paper neatly and tightly against the left hand side of the tray NOTE Do not load paper above the maximum fill line NO...

Page 89: ...pass tray refer to Tray 5 Bypass Screen in the Copy chapter on page 46 NOTE To reduce unnecessary fuser and paper jams it is important that the programmed paper size and type is identical to the paper...

Page 90: ...line NOTE Always load paper into the tray in the orientation shown in the diagram 3 Close the tray The elevator rises and positions the paper for use Auto Tray Switching The machine automatically swit...

Page 91: ...partly used packages of paper NOTE Paper should not be stored in the paper trays Supported Paper Sizes and Types This section lists the sizes and types of paper that can be used with the machine Suppo...

Page 92: ...X O O O 11 15 279 0 381 0 SEF X X O O X 11 17 297 4 431 8 SEF O X O O O A4 Cover 297 0 223 0 LEF X X O O X 9 11 279 4 228 6 LEF X X O O X 16K 194 0 267 0 SEF X X O O X LEF O X O O O 8K 267 0 388 0 SEF...

Page 93: ...2 Tray 3 4 Two Tray Module Tray 3 4 TTM Tray 5 Bypass Duplex Module Finisher Width 140 to 297 mm 5 5 to 11 7 Not Available 89 to 297 mm 3 5 to 11 7 89 to 297 mm Not Available Length 182 to 432 mm 7 2...

Page 94: ...aper LEF If loading the paper SEF printed quality may be negatively affected Lightweight If you select Lightweight the machine lowers the temperature of the fuser unit when printing Select this option...

Page 95: ...est job will be displayed at the top of the list It can also check delete or print various special printings or the documents in the public mailbox of the machine Use the scroll buttons to switch betw...

Page 96: ...mote Terminal Contents Displays the name of the recipient for a fax job the paper size for a copy job or the box number for a scan job etc Progress Displays the current and total number of pages in a...

Page 97: ...ist to display detailed information on the next screen The contents of each screen may differ depending on the type or status of the job 1 Press the Job Status button on the control panel 2 Select the...

Page 98: ...page 98 Delayed Print page 98 Public Mailbox page 99 1 Press the Job Status button on the control panel 2 Select the Stored Documents tab 3 Select the required option Charge Print The print jobs that...

Page 99: ...to print or delete the stored document A user ID and a password can be specified from the print driver 1 Select Secure Print on the Stored Documents screen Refresh Brings the information up to date Go...

Page 100: ...of the screen You can set the number within the range of 1 to 200 using the scroll buttons Document List You can select a user ID from the list and this option to display the documents for the user ID...

Page 101: ...confirm output or delete the documents in a public mailbox on the machine For more information refer to Save in Public Mailbox in the Fax Internet Fax chapter on User Guide 1 Select Public Mailbox on...

Page 102: ...8 Job Status 100 Xerox CopyCentre WorkCentre WorkCentre Pro 123 128 Quick Reference Guide...

Page 103: ...age 109 Faults page 110 1 Press the Machine Status button on the control panel Press the Features or All Services button at any time to exit 2 Select the required option Machine Status This screen all...

Page 104: ...re version 1 Select Machine Information on the Machine Status screen Machine Configuration Displays the Machine Configuration screen You can view the status of the machine components Software Version...

Page 105: ...s and their values refer to Emulation Parameters in the Print chapter on User Guide 1 Select Print Mode on the Machine Status screen Off line Sets the printer mode to off line On line Sets the printer...

Page 106: ...screen 2 Perform the necessary operations 3 Select Close Setup Allows you to set parameter values for PDF direct printing 1 Select Setup on the PDF screen 2 Enter the parameter item number in the Item...

Page 107: ...ecify the output sequence for various reports and lists For more information refer to the following Billing Meter page 105 User Account Billing Meter page 106 Reset Job Counters page 106 Print Report...

Page 108: ...Job Counters Allows you to reset or print job counters NOTE This button is displayed with Key Operator access 1 Select Reset Job Counters on the Billing Meter Print Report screen Reset Resets job cou...

Page 109: ...hat occurred in the machine Stored Document List Lists the documents stored in mailboxes for printing scanning and faxing Also displays the fax jobs queued on the machine Copy Mode Settings Displays t...

Page 110: ...ving 500 in total Select one or more options and press the Start button to output the lists Fax Mode Settings Displays the Fax Mode Settings screen Settings List Displays the following options on the...

Page 111: ...the Start button to output this list NOTE This button is displayed with Key Operator access Job Counter Report Auditron Administration Displays the Auditron Administration screen Select the type of se...

Page 112: ...output a report of recent errors the date and time of the errors the error codes and the status of each error The status is either active or cleared 1 Press the Machine Status button on the control pa...

Page 113: ...ine may not be at its optimum level Use the drum toner cartridge recommended for this product Cleaning the Machine Proper maintenance is important for the smooth operation of any equipment NOTE When c...

Page 114: ...ng keeps the touch screen and control panel free from dust and dirt To remove finger prints and smudges clean the control panel and touch screen with a soft lint free cloth slightly moistened with wat...

Page 115: ...t until you can lift the handle on top of the cartridge 4 Hold the handle and remove the cartridge from the machine NOTE When replacing the drum cartridge make sure that the new cartridge is the corre...

Page 116: ...e new drum cartridge from the box 2 Carefully remove the protective sheet from the cartridge by picking the sealing tape up 3 Place the cartridge in position as shown and slide it into the machine unt...

Page 117: ...Replacing the Drum Cartridge Xerox CopyCentre WorkCentre WorkCentre Pro 123 128 Quick Reference Guide 115 6 Close the Cover A until it latches and then close the bypass tray 7 Close the front cover...

Page 118: ...following table to determine the correct reorder code for your machine Removing the Old Toner Cartridge 1 Pull the front cover towards you to open it 2 Pull the toner cartridge out until you can lift...

Page 119: ...hown and slide it into the machine until it clicks 3 Close the front cover Loading Staples The finisher contains an automatic stapler The stapler cartridge contains 5 000 staples When the machine runs...

Page 120: ...move the staple cartridge to the right towards you 3 Lift up to remove the staple cartridge 4 Press in both sides of the staple cartridge marked PUSH so that the cartridge case will rise up NOTE If th...

Page 121: ...taple case into the staple cartridge 7 Push the top of the staple cartridge down as shown in the diagram 8 Remove the tab from the new staple case as shown in the diagram 9 Return the staple cartridge...

Page 122: ...10 Maintenance 120 Xerox CopyCentre WorkCentre WorkCentre Pro 123 128 Quick Reference Guide...

Page 123: ...r to Troubleshooting Tables on page 131 and apply the appropriate solution as described Also refer to the fault codes displayed on the touch screen in the Machine Status mode Refer to Fault Codes on p...

Page 124: ...owing the message on the display When you have finished clearing a paper jam printing automatically resumes from the point before the paper jam occurred NOTE When removing jammed paper make sure that...

Page 125: ...ck the guidelines below to reduce potential jams in the machine Use only recommended media Refer to Supported Paper Sizes in the Paper and Other Media chapter on page 89 and Machine Specifications in...

Page 126: ...ocation Green Lever A1 1 Open the bypass tray and then open Cover A while lifting up the release lever 2 If the jammed paper is inside the fuser unit rotate the green lever A1 in the direction of the...

Page 127: ...the fuser unit hold the green lever and carefully remove the paper from the machine NOTE Do not touch the fuser unit because it may be hot 4 Close the Cover A until it latches and then close the bypas...

Page 128: ...w to clear paper jams in Cover C 1 Open Cover C while lifting up the release lever 2 Remove the jammed paper 3 Close the Cover C until it latches Paper Jams in Cover E Follow the steps below to clear...

Page 129: ...per Jams in Trays 1 2 and 3 4 Optional Follow the steps below to clear paper jams in Trays 1 to 4 of the machine 1 Pull out Tray 1 2 3 or 4 2 Remove the jammed paper 3 Close the paper tray Paper Jams...

Page 130: ...4 Close the Tray 4 Paper Jams in Tray 5 Bypass Follow the steps below to clear paper jams in the bypass tray 1 Remove the jammed paper in the bypass tray Paper Jams in the Duplex Module Cover D Option...

Page 131: ...s in the Finisher Optional Follow the steps below to clear paper jams in the Finisher Top Cover and Transport Cover F In Finisher Top Cover 1 Press the button on the Finisher Top Cover to open it 2 Re...

Page 132: ...e instructions displayed and then reload the document in the document feeder Follow the steps below to clear document jams in the document feeder 1 Open the document feeder cover and then remove the j...

Page 133: ...m of 50 sheets Check that the document is fully inserted into the document feeder The machine does not display the Tandem Tray Module or one of the paper trays as one the Paper Supply selections Check...

Page 134: ...d from the new drum cartridge Reinstall the drum cartridge and the toner cartridge Replace the drum cartridge Replace the toner cartridge if the screen message for replacement is displayed Streaks sol...

Page 135: ...quality of the documents If transparencies are used select Transparency in Paper Type The machine automatically adjusts the quality for transparencies Feed the document SEF Replace the drum cartridge...

Page 136: ...ed to an output tray is not properly stacked up Flip over the paper stack in the paper tray or rotate it head to toe Paper curls Check that the paper is loaded correctly Load paper in Trays 1 2 3 and...

Page 137: ...by auto tray switching differs from the paper size in the tray selected at the tray selection Either change the paper size for the tray or change the paper type priority setting 003 780 Compression of...

Page 138: ...016 214 016 215 An error occurred on the software option settings Contact the Xerox Welcome Center 016 450 The SMB host name has been set twice Change the host name 016 454 Could not acquire the IP ad...

Page 139: ...ard disk is malfunctioning Delete unnecessary documents from the disk 016 710 Delayed prints cannot be made because the hard disk is malfunctioning Contact the Xerox Welcome Center 016 711 016 985 The...

Page 140: ...during image processing Set for optimized speed in the print driver and instruct the machine to print again If this does not rectify printing set for highest compatibility to ensure printing and try...

Page 141: ...er 016 782 Could not connect to the server for CentreWare Scan Services Verify that the correct log in user name password and other information are entered 016 783 Could not find the specified server...

Page 142: ...CenreWare Internet Services to see if the SMTP server is set correctly 027 501 Could not determine the name of the POP3 server when using the POP3 protocol Check from CenreWare Internet Services to se...

Page 143: ...ail 034 211 034 212 An error occurred in the fax controller Contact the Xerox Welcome Center 034 501 Is the telephone cable correctly connected Check that the telephone cable is connected correctly an...

Page 144: ...When specifying features such as relay broadcasting or a remote mailbox ask the other party if their machine supports these features and if the password is correct 035 746 The fax network does not re...

Page 145: ...nter Use a different paper tray 073 210 073 211 Tray 3 malfunctioned Contact the Xerox Welcome Center Use a different paper tray 074 210 074 211 Tray 4 malfunctioned Contact the Xerox Welcome Center U...

Page 146: ...was changed to the center output tray Contact the Xerox Welcome Center Use a different paper tray Code Description and Remedy Message Description and Remedy A fault has occurred Switch off the machine...

Page 147: ...Xerox Welcome Center For additional help If you need any additional help on using your CopyCentre copier or WorkCentre copier printer you can 1 Refer to this User Guide 2 Contact the Key Operator 3 V...

Page 148: ...128 Quick Reference Guide 3 The serial number will be displayed NOTE The serial number is also found on the metal plate on the left side of the machine behind Cover A For more information refer to Xe...

Page 149: ...en select the required language as Default Language For more information refer to Entering the System Settings in the User Guide Country Code for Fax Option When setting up the Fax option users in the...

Page 150: ...ption for the countries stated above Cautions and Limitations This section describes the cautions and limitations to observe when using this machine When moving the machine make sure to hold the middl...

Page 151: ...ster 65 Repeat Image 66 Set Numbering 68 Stamp 67 Transparency Separators 64 Paper Supply 45 Tray 5 Bypass 46 Reduce Enlarge 44 Scan Options 52 2 Sided Book Copy 54 Border Erase 56 Bound Originals 53...

Page 152: ...7 PCL Settings List 107 PDF Settings List 107 PostScript Fonts List 107 Print Mode Settings 107 PS Logical Printer List 107 Scan Mode Settings 108 Setting List 107 Stored Document List 107 TIFF Logica...

Page 153: ...int 81 Serial number 102 Setup Menu 31 Short edge feed SEF 86 Speed Dial button 29 Stapler 117 Start button 29 Stop button 29 Stop the Scan Job 80 Stored Documents Charge Print 96 Delayed Print 98 Pub...

Page 154: ...13 Index 152 Xerox CopyCentre WorkCentre WorkCentre Pro 123 128 Quick Reference Guide...

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