Network Basics
Phaser 7500 Color Printer
User Guide
44
Macintosh Troubleshooting (Mac OS X, Version 10.3 and Higher)
The following procedure eliminates cabling, communication, and connection problems. Once you
complete these steps, print a test page from your software application.
Mac OS X, Version 10.3 and Higher Troubleshooting
Perform these steps
only
for Mac OS X, versions 10.3 and higher:
1. Open the
Network Utility
, then click the
Ping
tab.
2. Enter the printer’s IP address.
3. Click
Ping
. If you do
not
get a response, confirm that your TCP/IP settings are correct for your
printer and computer.
4. For
AppleTalk
, follow the steps below. For
TCP/IP
proceed to Step 5.
a. From the printer’s control panel, verify that
EtherTalk
is enabled. If it is not, enable it in the
control panel, and then reset the printer.
b. Print the Configuration page and verify that
EtherTalk
is enabled.
c.
From the Configuration page, verify the
Zone
. If you have multiple zones on your network,
verify that your printer appears in the desired zone.
5. If you are still unable to print, access PhaserSMART Technical Support through CentreWare IS:
a. Launch your Web browser.
b. Enter the printer’s IP address in the browser’s
Address
field.
c.
Select
Support
.
d. Click the
PhaserSMART Diagnostic Tool
link to access PhaserSMART.
See also:
Online Support Assistant at
www.xerox.com/office/7500support
Summary of Contents for 7500/DN - Phaser Color LED Printer
Page 8: ...Contents Phaser 7500 Color Printer User Guide 8...
Page 14: ...Safety Phaser 7500 Color Printer User Guide 14...
Page 24: ...Features Phaser 7500 Color Printer User Guide 24...
Page 52: ...Network Basics Phaser 7500 Color Printer User Guide 52...
Page 106: ...Maintenance Phaser 7500 Color Printer User Guide 106...