Troubleshooting
Phaser 7500 Color Printer
User Guide
130
Media Misfeeds
Probable Causes
Solutions
The media is not correctly positioned in the tray.
Remove the misfed media and reposition the media
properly in the tray. Ensure that the media guides in
the tray are set correctly.
The number of sheets in the tray exceeds the
maximum sheets allowed.
Remove the excess media and load media below the
fill line.
The media guides are not correctly adjusted to the
media size.
Adjust the media guides in the tray to match the size
of the media.
Warped or wrinkled media is loaded in the tray.
Remove the media, smooth it out, and reload it. If it
still misfeeds, do not use that media.
The media is moist from humidity.
Remove the moist media and replace it with new, dry
media.
Unsupported media (wrong size, thickness, type, etc.)
is being used.
Special media must be loaded in Tray 1 (MPT) only.
Use Xerox-approved media. See
Supported Media
on
page 55.
The recommended transparency or label sheet is
facing the wrong way in Tray 1 (MPT).
Load the transparencies or label sheets according to
the manufacturer’s instructions.
Envelopes are loaded incorrectly in the tray..
Envelopes must be loaded LEF. To use SEF, you must
define a SEF custom size.
The media feed roller is dirty.
Clean the media feed roller. For more details, see
Maintenance and Cleaning
on page 98.
Summary of Contents for 7500/DN - Phaser Color LED Printer
Page 8: ...Contents Phaser 7500 Color Printer User Guide 8...
Page 14: ...Safety Phaser 7500 Color Printer User Guide 14...
Page 24: ...Features Phaser 7500 Color Printer User Guide 24...
Page 52: ...Network Basics Phaser 7500 Color Printer User Guide 52...
Page 106: ...Maintenance Phaser 7500 Color Printer User Guide 106...