PhaserSMART Technical Support
System Administrator Guide
1-3
Using CentreWare IS
To access PhaserSMART Technical Support from CentreWare IS:
1.
Launch your web browser.
2.
Enter your printer’s IP address in the browser’s
Address
field (http://xxx.xxx.xxx.xxx).
3.
Click the
Support
tab.
4.
Select the
PhaserSMART Diagnostic Tool
link.
5.
Follow the instructions on the screen.
Using a Windows Printer Driver
To access PhaserSMART Technical Support from your printer driver:
1.
Select
Start
, select
Settings,
and then select
Printer and Faxes
.
2.
Right-click the printer name, and then select
Properties
.
3.
Select the
Troubleshooting
tab.
4.
Select the
PhaserSMART
Technical Support
link.
5.
Follow the instructions on the screen.
Using the Xerox Support Centre
To access PhaserSMART Technical Support from the Xerox Support Centre:
1.
Select one of the following options:
■
Windows
: Double-click the
Xerox Support Centre
icon
on your desktop.
■
Macintosh
: Click the
Xerox Support Centre
icon in the
dock.
2.
Select your printer from the
Select Printer
drop-down list.
3.
Select the
Solutions
tab.
4.
Select the
Advanced Solutions
link.
5.
Select the
Technical Support
link.
6.
Click the
PhaserSMART
icon.
See also:
Xerox Support Centre
on page 1-4
