Xerox 4400DT - Phaser B/W Laser Printer, Service Manual, Page: 62 / 503

Phaser 4400 Laser Printer Service Manual 2-25
Jam At Exit; Open Rear Cover To Clear.
(E4-#: Exit Jam)
E4-0: Paper leaves the Exit Sensor early.
E4-2: Paper leaves the Exit Sensor late.
The Exit Sensor is on at power-on.
E4-3: Custom paper late off the Exit Sensor within a specified time from the
Registration Sensor.
13 Inspect paper path between Transport Chute Assembly
and the Fuser Assembly.
Does the paper pass through the Fuser
Assembly.
Replace the
Engine Logic
Board (RRP
9.3 on
page 6-89 ).
Replace the
Fuser
Assembly
(RRP 6.2 on
page 6-66 ).
Exit Jam Troubleshooting Procedure
Step Actions and Questions Yes No
1 Check the paper in the paper trays. Ensure that:
■
The paper is installed correctly and the end guide
touches the rear of the paper stack.
■
The paper is within specification.
■
If Custom Mode is used, the settings are correct.
Are all settings correct and is the paper within
specification?
Go to step 2. Install fresh
paper that is
within
specification
or correct
settings.
2 Check the paper path for contamination, paper, or other
obstructions.
Is the paper path clean and free of obstructions?
Go to step 3. Remove
obstructions
and clean
components
as
necessary.
3 1. Enter Service Diagnostics and select Engine Test
Print.
2. Print 25 prints from Tray 1.
When the error code is displayed, is there paper
on the Exit Sensor?
Go to step 6. Go to step 4.
4 1. Open the Rear Cover and the Fuser Access Cover.
2. Check the Exit Sensor Actuator.
Does the actuator move freely and return to the
home position when released?
Go to step 5. Repair
actuator or
replace the
Fuser
Assembly
(RRP 6.2 on
page 6-66 ).
Registration Jam Troubleshooting Procedure (cont'd.)
Step Actions and Questions Yes No