Xerox 4400DT - Phaser B/W Laser Printer, Service Manual, Page: 168 / 503

Phaser 4400 Laser Printer Service Manual 3-71
Damaged Print
The printed page comes out of the printer either wrinkled, creased, or torn.
Initial Actions
■
Check that the paper supply is dry and fresh.
■
Check that rollers and other components in the paper path are clean and
unobstructed.
■
Ensure that paper is within specification.
Damaged Print Troubleshooting Procedure
Step Actions and Questions Yes No
1 Observe paper feed as you print a test print.
Did the paper feed crookedly?
Go to Skewed
Image on
page 3-79.
Go to step 2.
2 Replace paper with fresh, dry standard paper. Print
a Test Print.
Is the paper still damaged?
Go to step 3. Problem solved.
3 Warning: If the printer has been switched
on, the Fuser will be hot.
1. Open the Rear Cover and remove the Fuser
Assembly.
2. Rotate the fuser idler gear manually and inspect
the Heat Roller.
3. Open the fuser jam access cover.
4. Rotate the fuser idler gear manually and inspect
the Pressure Roller.
Are the Heat Roller and the Pressure Roller
free of surface defects and contamination?
Go to step 4. Clean or replace
the Fuser
Assembly (RRP
6.2 on
page 6-66 ).
4 Inspect the paper path between the feed tray and
the exit tray for contamination or obstructions.
Is the paper path free of obstructions?
Go to step 5. Remove
obstructions or
contamination
from the paper
path.