Xerox Services Offerings
United States Service
13
User Guide
4. Application Design and Development
•
Design, develop, test, and deploy new and migrated document application
•
Variable Data communications and printing
•
Design Web Services in conjunction with new print applications
•
Programming Software – XML, Microsoft Visual Basic
®
, Microsoft Visual C++
®
, VIPP
®
•
Diagnose and repair application issues
•
Helpdesk
5. Xerox Solution Optimization
•
Assessment: Current situation analysis and definition of bottlenecks, FreeFlow
®
benefit
assessment
•
Document workflow assessment
•
Design, implement, and test new workflow for production process, Web store-front setup,
database design, and integration
•
FreeFlow
®
implementation
•
Network Management: security software management, secure document delivery
network, programming services for software, and server integration, problem diagnosis
and repair
Customer Trainers
From basic to more advanced solutions, our professional instructors are dedicated to teaching
your employees how to maximize the effectiveness of your Xerox solutions. Ensuring your
employees are well-trained is an essential part of any solution implementation from Xerox.
Our training offerings encompass several different methods for learning. We encourage hands-
on training sessions to ensure users take full advantage of all machine features and functions
designed to enhance your workflow, increase productivity, and allow flexibility. The instructors
can work with you to support unique training requirements:
•
Onsite training enhances the learning experience by giving users the opportunity to ask
questions and program jobs directly from their Xerox printer
•
Xerox facility training is also available to provide an alternative location for training if
needed
•
Remote training sessions facilitated by a certified trainer provides learning via remote
technology offering across multiple geographies. This is a mechanism used to receive
training in a cost effective manner.
•
Brainshark
®
learning software enables refresher training to be done on an as-needed basis
•
Customized training is available to provide presentation/classroom style training and to
develop and deliver training to address specific applications and workflows
•
Instructor-led refresher training is available for operators who need to be retrained on
features they are unfamiliar with, as well as learning associated with advanced business
applications
