Copyright | C6EU SERIES Installation and Operation Manual, Version 1.6 33
4002
The emergency stop
button is pressed
Check the cause of emergency
stop, restore emergency button
Unknown
4009
Switch DC contactor
failure
Check switch DC contactor
status
EVSE
4021
Charger front door opens
Check whether the door is
closed, check whether the
access control spring is
working and whether the
cable is connected
EVSE
4022
Charger back door opens
Check whether the door is
closed, check whether the
access control spring is
working and whether the
cable is connected
EVSE
4023
Power module failure
Please contact XCHARGE
EVSE
4025
The vehicle demand
voltage exceeds power
module rating
Check EV
EVSE
4026
Electromagnetic lock
locking failure
Please contact XCHARGE
EVSE
4027
Electromagnetic lock
unlocking operation failed
Please contact XCHARGE
EVSE
4028
Electromagnetic lock reset
failed
Please contact XCHARGE
EVSE
5009
The power module is not
energized
Check power module supply
EVSE
5010
Power module address
conflict
Check if the DIG switch of the
module is in right position
EVSE
5011
PE warning
Check PE connection
EVSE
5012
AC wiring of charger lacks
phase
Check three phase connection
EVSE
6003
Water level alarm
Check if there is water
exceeds detector
EVSE
6004
Relay check failure
Check relay
EVSE
6005
Electromagnetic lock
check failure
Please contact XCHARGE or
check the status of relay
EVSE
Notes:
When scanning QR-code or sweeping NFC/RFID card to start charging and system shows
self- test failure: due to the difference of EVs inlets, plug the socket again to ensure that
the charging connector is in the right position and lock functions well.
Summary of Contents for C6EU
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