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Features subject to change without notice 

 

V1 

Automatic Hold 

Automatic hold allows the user to jump from one CO Line directly to another CO Line, 
placing each line on hold, without pressing the hold button.  This allows busy extension 
users, such as the attendant, to answer multiple calls very quickly.    

Automatic Line Select 

Users may select how their idle station functions when lifting the handset or press the speaker 
button.  An extension can be set to access a specific outside line, a trunk (CO Line) route or 
intercom (ICM) automatically when going off hook or pressing the speaker button.   

Automatic Privacy 

All stations conversations are considered private. Therefore, no other stations can join in on a 
conversation without special permission.   

Automatic Redial 

Automatic redial assists the user by redialing the last number dialed. This is helpful when the 
called telephone number is busy or when there is no answer.  When a programmable timer 
expires, the system notifies the extension user and then redials the telephone number.  This 
process will continue until the maximum number of retries is reached. 

Background Music 

When this feature is enabled at an idle telephone, the user can hear the music, if supplied by an 
ancillary music on hold source. 

Battery Backup (Watchdog) 

The watchdog battery is used to keep power applied to the RAM that stores customer databases.  
If the power to the KSU is turned off, or the system loses power, the watchdog battery ensures 
that the database is not lost.  

Busy Lamp Field 

A busy lamp is a programmable button, which is a visual indication showing the status of another 
extension on the system. 

Busy Ring Allow/Deny 

Extension users may select to allow or deny additional calls to ring their extension when they are 
busy.  When busy ring is allowed, extension users will receive a muted ring when the second call 
is presented to their extension.  If denied, the call will follow the station forwarding parameter. 
(Suite 64 only) 

Call Announce Privacy 

Each station can be set to answer intercom calls in one of three ways.  Hands free with answer 
back, call announce (hands free) with privacy or tone ringing.  The hands free with answer back 
will allow both parties to converse without pressing any buttons.  Hands free with privacy will 
allow the calling party to announce the call, but the called party connects with mute enabled, 
which keeps the calling parties conversation private. 

Summary of Contents for PCS digital

Page 1: ...Port External 8 Port In Skin VM Hard drive N N 8 Port In Skin Interchangeable cards between systems Y 3x8 card Y 3x8 card N Hardware 3 x 8 cards 3 x 8 cards BKSU EKSU 12 Port DKT 6 Port CO 6 Port CID...

Page 2: ...of Service CO Line N N Y Class of Service Day Y Y Y Class of Service Night Y Y Y Class of Service Traveling Y Y Y Central Office Line Flash Y Y Y Central Office Line Groups N Y Y Central Office Line...

Page 3: ...Y Y Y One Touch Record Requires Voicemail Y Y Y Page All Y Y Y Page Allow Deny Y Y Y Page Group Y Y Y Page Tenant Y Y Y Park System Y Y Y Park Station Y Y Y Pause Y Y Y Personalized LCD Messages Y Y...

Page 4: ...Y Station Lock Unlock Y Y Y SMDR Y Y Y Station Off Net External Forward N N Y T1 PRI Card N N Future Tenant Groups N N Y 3 Text Messaging Y Y Y Toll Restriction Y Y Y Touch Tone On Off N N Y Transfer...

Page 5: ...l flash indicating that a caller is leaving a message The user can press that button and listen to the message being left Additionally the user can pull the call out of voicemail and speak to the call...

Page 6: ...d Background Music When this feature is enabled at an idle telephone the user can hear the music if supplied by an ancillary music on hold source Battery Backup Watchdog The watchdog battery is used t...

Page 7: ...on as it is presented to the extension An alert tone is heard indicating that a new call is being routed to the forwarded destination Follow Me The follow me forward feature allows internal extension...

Page 8: ...p The directed call pickup feature allows extension users to dial an extension number that is audibly ringing When they receive a busy signal they can dial a code to pick up ringing call Group Call Pi...

Page 9: ...ts the user of a busy extension that another extension is attempting a call When a camp on is initiated the user at the busy extension hears a Camp On alert tone Centrex Compatibility The systems have...

Page 10: ...ised conference and can rejoin the conference simply by dialing a code Conference Release Forced The initiator of a conference can release a Central office an extension out of the current conference C...

Page 11: ...outgoing or incoming Suite 64 call This is especially helpful in public areas such as the lobby DTMF Receivers DTMF receivers senders are used for single line devices and are included when an analog c...

Page 12: ...ss System Calls placed on system hold can be accessed by any extension within the system Hot Key Pad Dialing PCS Digital telephones support hot key pad dialing This allows extension users to dial tele...

Page 13: ...ne dry contact closure for interface to an external device such as a Loud Bell or strobe light device This closure can be associated with an incoming CO Ling ringing triggering the contact closure act...

Page 14: ...ounce the call but the called party cannot respond without pressing their mute button first This ensures that all conversations are private until the called party wishes to answer the incoming call Of...

Page 15: ...ral Office a pause may be needed when using station or system speed bins To assist in this type of integration the pause length is programmable Personalized LCD Messages Personalized LCD messages ofte...

Page 16: ...vacy Tone Cancel Intrusion Tone Cancel The privacy tone can be disabled If the tone is disabled no tone will be played when an extension joins an existing conversation Programmable Button Assignment T...

Page 17: ...the display indicates the new function of the Soft key Speed Dial Station Stations can be programmed to have access to personal or station speed bins These speed bins can be programmed to contain com...

Page 18: ...ats Additionally DID tables will be added for routing DID calls Tenant Groups The suite 64 has 3 tenant groups Each group has its own attendant open and close schedule and system alarms Additionally E...

Page 19: ...and sent to a UCD group marked as distributive are routed to the group members in a uniform distribution fashion Therefore the next agent in the group will received the next call All Ring Calls that a...

Page 20: ...ice over Busy Often called Whisper Page allows extension users to converse with a busy extension The VOB is heard in the busy extensions handset but the outside party does not hear the internal conver...

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