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Features subject to change without notice 

 

V1 

Account Code 

Forced Verified 

When enabled, the user must dial an account code in order to make an outgoing call on a 
CO line. The system compares the code dialed with those in the Account Code Table. If a 
match is found, the call goes out, if no match is found, the call is denied. 

Unforced/Unverified 

A personal or departmental account code can be assigned for tracking time spent on 
personal and/or customer accounts. 

Alarm Key 

The Alarm Key is used with the Hotel/Motel Feature to show when wake up calls are set. 

Alternate Attendant 

A second station can be programmed as the Alternate Attendant.  The alternate answering 
position serves as a back-up position to the primary attendant.  CO ringing will forward to the 
alternate answering position after the pre-programmed ring alternate position time. 

Answering Machine Emulation 

Answer Machine Emulation simulate a telephone answering machine.  When a call is station 
forwarded to voicemail, the voicemail button will flash indicating that a caller is leaving a 
message.  The user can press that button and listen to the message being left. Additionally, the 
user can pull the call out of voicemail and speak to the caller.   

Attendant 

One primary attendant is provided in the system for support of necessary services like Line 
Recall, Forced Incoming Intercom, Call Forward and Manual Night Service Operation.  A second 
or alternate attendant position may be established for common sharing of incoming CO line calls 
or load sharing during peak traffic periods.   

Attendant Administration 

The attendant can perform specific administrative functions, such as selecting the operating 
mode; Day, Night or Timed, program speed dial bins.  In the Systems 24/48 the Attendant can set 
the system time and date.  In the Suite 64 the attendant can also record auto attendant greetings 
and Temporary Mode, which requires the VAA Card.   

Attendant Recall 

When the hold recall timer expires, callers placed on hold by an extension will recall back to the 
extension, if the call goes unanswered, the call recalls at the attendant extension. 

Attendant set time and date 

In some of the PCS Digital systems the attendant can enter a code and set the time and date.   

Summary of Contents for PCS digital

Page 1: ...Port External 8 Port In Skin VM Hard drive N N 8 Port In Skin Interchangeable cards between systems Y 3x8 card Y 3x8 card N Hardware 3 x 8 cards 3 x 8 cards BKSU EKSU 12 Port DKT 6 Port CO 6 Port CID...

Page 2: ...of Service CO Line N N Y Class of Service Day Y Y Y Class of Service Night Y Y Y Class of Service Traveling Y Y Y Central Office Line Flash Y Y Y Central Office Line Groups N Y Y Central Office Line...

Page 3: ...Y Y Y One Touch Record Requires Voicemail Y Y Y Page All Y Y Y Page Allow Deny Y Y Y Page Group Y Y Y Page Tenant Y Y Y Park System Y Y Y Park Station Y Y Y Pause Y Y Y Personalized LCD Messages Y Y...

Page 4: ...Y Station Lock Unlock Y Y Y SMDR Y Y Y Station Off Net External Forward N N Y T1 PRI Card N N Future Tenant Groups N N Y 3 Text Messaging Y Y Y Toll Restriction Y Y Y Touch Tone On Off N N Y Transfer...

Page 5: ...l flash indicating that a caller is leaving a message The user can press that button and listen to the message being left Additionally the user can pull the call out of voicemail and speak to the call...

Page 6: ...d Background Music When this feature is enabled at an idle telephone the user can hear the music if supplied by an ancillary music on hold source Battery Backup Watchdog The watchdog battery is used t...

Page 7: ...on as it is presented to the extension An alert tone is heard indicating that a new call is being routed to the forwarded destination Follow Me The follow me forward feature allows internal extension...

Page 8: ...p The directed call pickup feature allows extension users to dial an extension number that is audibly ringing When they receive a busy signal they can dial a code to pick up ringing call Group Call Pi...

Page 9: ...ts the user of a busy extension that another extension is attempting a call When a camp on is initiated the user at the busy extension hears a Camp On alert tone Centrex Compatibility The systems have...

Page 10: ...ised conference and can rejoin the conference simply by dialing a code Conference Release Forced The initiator of a conference can release a Central office an extension out of the current conference C...

Page 11: ...outgoing or incoming Suite 64 call This is especially helpful in public areas such as the lobby DTMF Receivers DTMF receivers senders are used for single line devices and are included when an analog c...

Page 12: ...ss System Calls placed on system hold can be accessed by any extension within the system Hot Key Pad Dialing PCS Digital telephones support hot key pad dialing This allows extension users to dial tele...

Page 13: ...ne dry contact closure for interface to an external device such as a Loud Bell or strobe light device This closure can be associated with an incoming CO Ling ringing triggering the contact closure act...

Page 14: ...ounce the call but the called party cannot respond without pressing their mute button first This ensures that all conversations are private until the called party wishes to answer the incoming call Of...

Page 15: ...ral Office a pause may be needed when using station or system speed bins To assist in this type of integration the pause length is programmable Personalized LCD Messages Personalized LCD messages ofte...

Page 16: ...vacy Tone Cancel Intrusion Tone Cancel The privacy tone can be disabled If the tone is disabled no tone will be played when an extension joins an existing conversation Programmable Button Assignment T...

Page 17: ...the display indicates the new function of the Soft key Speed Dial Station Stations can be programmed to have access to personal or station speed bins These speed bins can be programmed to contain com...

Page 18: ...ats Additionally DID tables will be added for routing DID calls Tenant Groups The suite 64 has 3 tenant groups Each group has its own attendant open and close schedule and system alarms Additionally E...

Page 19: ...and sent to a UCD group marked as distributive are routed to the group members in a uniform distribution fashion Therefore the next agent in the group will received the next call All Ring Calls that a...

Page 20: ...ice over Busy Often called Whisper Page allows extension users to converse with a busy extension The VOB is heard in the busy extensions handset but the outside party does not hear the internal conver...

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