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4

Troubleshooting

The MS2000 is designed for high reliability of operation and has a
number of protection features to provide trouble free operation. If,
however, you have any problems operating your inverter/charger read
this troubleshooting chapter.

If you cannot resolve the problem, record the necessary information
on the form, “Information About Your System” on page WA–4. This
information will help your dealer or Xantrex Customer Service to
assist you better when you contact them.

WARNING: Electrical shock and fire hazard

Do not disassemble the MS2000. It does not contain any user serviceable parts.
Attempting to service the unit yourself could result in electrical shock or fire.

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Summary of Contents for MS2000

Page 1: ...MS2000 Sine Wave Inverter Charger Operation Guide MS2000 ...

Page 2: ......

Page 3: ...MS2000 Sine Wave Inverter Charger Operation Guide ...

Page 4: ...ve owners and are used herein for identification purposes only Notice of Copyright MS2000 Sine Wave Inverter Charger Operation Guide August 2004 Xantrex International All rights reserved Disclaimer UNLESS SPECIFICALLY AGREED TO IN WRITING XANTREX TECHNOLOGY INC XANTREX a MAKES NO WARRANTY AS TO THE ACCURACY SUFFICIENCY OR SUITABILITY OF ANY TECHNICAL OR OTHER INFORMATION PROVIDED IN ITS MANUALS OR...

Page 5: ...apters and three appendixes Chapter 1 Introduction outlines the main performance and safety features of the MS2000 Sine Wave Inverter Charger Reading this chapter will give you a clear understanding of the inverter charger s capabilities Chapter 2 Operation provides information about operating the MS2000 Details are provided on how to read the front panel indicators to monitor the MS2000 Chapter 3...

Page 6: ...ult in personal injury or loss of life CAUTION Cautions identify conditions or practices that could result in damage to the unit or other equipment Important These notes describe an important action item or an item that you must pay attention to In this guide Important information warnings or cautions On the product Important information warnings or cautions with further explanation in the product...

Page 7: ...rator Start Owner s Guide 975 0082 01 01 Xanbus System Installation Guide 975 0136 01 01 More information about Xantrex Technology Inc as well as its products and services including a complete list of Xanbus enabled devices is available at www xantrex com Contact Information Telephone 1 800 670 0707 toll free North America 1 360 925 5097 direct Fax 1 800 994 7828 toll free North America 1 360 925 ...

Page 8: ...vi ...

Page 9: ...ake sure that the existing wiring is in good condition and that the wire is not undersized Do not operate the inverter charger with damaged or substandard wiring 4 To reduce risk of damage and injury charge only rechargeable lead acid batteries flooded gel or absorbed glass mat AGM types Other types of batteries may burst causing personal injury and damage 5 Do not operate the inverter charger if ...

Page 10: ...ttempting any maintenance or cleaning Turning off controls will not reduce this risk 9 The inverter charger must be provided with equipment grounding conductors connected to the AC input ground and chassis ground terminals To reduce the risk of overheating keep the ventilation openings clear and do not install the inverter charger in a compartment with limited airflow or inadequate clearances arou...

Page 11: ...eyes 3 Wear complete eye protection and clothing protection Avoid touching your eyes while working near batteries 4 If battery acid contacts your skin or clothing wash immediately with soap and water If acid enters your eye immediately flood the eye with running cold water for at least ten minutes and get medical attention immediately 5 Never smoke or allow a spark or flame in the vicinity of the ...

Page 12: ...ith the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction guide may cause harmful interference ...

Page 13: ...11 Battery Temperature Sensor 1 11 System Accessories and Network Components 1 12 2 Operation Operating the MS2000 with the System Control Panel 2 2 Using the System Control Panel 2 3 On Start Up 2 4 Power On Reset 2 4 System Start up Check 2 5 System Modes 2 6 Operate Mode 2 7 Power Save Mode 2 7 Safe Mode 2 8 Putting the System into Safe Mode 2 9 Hibernate mode 2 10 Operating in Invert Mode 2 12...

Page 14: ...n 3 2 System Control 3 2 System Menu Map 3 3 Viewing the System Screen 3 4 Viewing the Select Device Menu 3 4 Selecting the MS2000 Basic Menu 3 5 Selecting and Adjusting the Configurable settings 3 5 MS2000 Configuration Menus 3 6 MS2000 Device Menu 3 8 Mode 3 8 Battery 3 9 AC Input 3 9 AC Out 3 9 Echo Chg Out 3 9 MS2000 Menu Basic 3 10 Inverter 3 10 Charger 3 11 Power Share 3 12 Equalize 3 12 Bat...

Page 15: ...e 3 24 Cfg AC Limits Configure AC Limits 3 25 Lo AC Volt 3 25 Lo AC Freq 3 25 Hi AC Volt 3 26 Hi AC Freq 3 26 View Device Info Menu Device Information Menu 3 27 View Fault Log 3 27 View Warning Log 3 27 View Event Log 3 27 Restore Defaults 3 28 4 Troubleshooting Faults and Warnings 4 2 Fault Types 4 2 Warning Types 4 3 Troubleshooting Reference 4 4 General Troubleshooting Guidelines 4 5 Warning Me...

Page 16: ...harger Mode A 6 B Battery Charging Reference for the Main Charger Charging Algorithms Formulas B 2 Battery Type B 2 Charge Algorithm Stages B 2 Three stage charging B 2 Bulk Charge B 3 Absorption Charge B 3 Float Charge B 3 Equalization Charge B 4 Two Stage Charging B 4 Charge Algorithm Graph B 5 Charge Algorithm Definitions B 5 AC Reconnect Summary B 6 C Terminology Glossary C 2 Abbreviations C 5...

Page 17: ...re Sensor 2 17 Figure 2 12 Equalize On 2 19 Figure 2 13 Equalize Confirmation Warning 2 20 Figure 2 14 Equalization Home Screen 2 20 Figure 2 15 Equalize Cancellation Warning 2 21 Figure 3 1 System Menu Map 3 3 Figure 3 2 MS2000 Float System Screen Example 3 4 Figure 3 3 Select Device Menu 3 4 Figure 3 4 MS2000 Basic Menu in Invert Mode 3 5 Figure 3 5 MS2000 Menu 3 6 Figure 3 6 MS2000 Menu Structu...

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Page 19: ... of the MS2000 Sine Wave Inverter Charger The MS2000 has been designed to give you premium power ease of use and outstanding reliability Please read this chapter to familiarize yourself with the main performance and protection features of the MS2000 ...

Page 20: ...ing qualified AC power The Echo Charger allows you to charge an engine battery The engine battery is the battery connected to the Echo Charger output Typically this will be an engine starting battery or an auxiliary battery for loads other than the inverter Premium Power and Ease of Use For managing your onboard power system the MS2000 provides superior features and rugged durability combined with...

Page 21: ...mps and refrigerators To prevent power being drawn needlessly from the batteries Xantrex has included the load sensing feature Load Sense Mode To reduce battery draw you can turn on Load Sense Mode with the System Control Panel In Load Sense Mode the inverter periodically sends out a search pulse to see whether a load is present If it finds a load the inverter will turn on You can adjust the inter...

Page 22: ...00 unlike many chargers has the ability to recharge batteries even if the battery voltage is very low Load Management The MS2000 has a built in transfer relay that connects AC input from the utility grid generator or inverter output to your loads Because the usual AC power sources such as marinas or small generators often have limited current availability having the capability to manage your AC lo...

Page 23: ... to each other See Figure 1 1 Xanbus Enabled The Xanbus enabled designation means that this product works on a Xanbus network Xanbus enabled products are Easy to use The Xanbus network simplifies operation and automates routine tasks Reliable Software control eliminates errors due to analog signalling Accurate Digital information is less susceptible to interference and line loss Upgradeable Softwa...

Page 24: ... charge mode Shuts the inverter off in invert mode Battery under voltage protection Prevents inverter from discharging your batteries too low The inverter doesn t run if battery voltage is too low Over temperature protection Protects the unit from overheating by either derating charge mode or by shutting down invert mode See Invert Power Derating vs Ambient Temperature on page A 6 Automatic over l...

Page 25: ...C input and AC output wiring A total of four knockouts are provided on the unit two on the front and one on each side not shown 3 Mounting flanges are used for mounting the unit A total of six flanges are provided on the unit 4 Fans are located on the top of the unit and the bottom of the unit Top external fan is an intake fan that activates when the internal temperature of the inverter charger in...

Page 26: ...arge current of the main charger and the Echo Charger is greater than or equal to 10 amps DC and less than 25 amps DC 10 10A illuminates when the total charge current of the main charger and the Echo Charger is less than 10 amps DC 11 Charger Enable button toggles between enable On and disable Off When the charger is enabled it can produce DC output to charge your batteries When the charger is dis...

Page 27: ...s for AC input and AC output wiring shown with strain relief clamp installed There are four knockouts on the unit two on the front and two on the side 2 6 9 Mounting flanges are used for mounting the unit A total of six flanges are on the unit 3 Echo Charger connector provides connection to the engine battery Typically this will be an engine starting battery or an auxiliary battery for loads other...

Page 28: ...Introduction 1 10 975 0125 02 01 Figure 1 5 DC Grounding Completed ...

Page 29: ... battery temperature sensor continuously measures the temperature of the battery and adjusts the charger output for a more accurate temperature compensated charge Figure 1 6 Battery Terminal Covers Figure 1 7 Battery Temperature Sensor Table 1 4 Description of Battery Temperature Sensor Features Feature Description 1 Sensor can be mounted on the side of the house battery case or on the negative ba...

Page 30: ...umbers Pre made cables are available in standard lengths ranging from 3 feet to 75 feet These accessories and network components are available from any authorized Xantrex dealer or at www xantrex com Detailed information on planning and installing your network is available in the Xanbus System Installation Guide This guide is available for downloading at www xantrex com Table 1 5 System Accessorie...

Page 31: ...the MS2000 is operating correctly If you re using the System Control Panel to operate or monitor the status of the unit also refer to the System Control Panel Owner s Guide WARNING Restrictions on use MS2000 Sine Wave Inverter Charger shall not be used in connection with life support systems or other medical equipment or devices CAUTION Read this chapter before operating the MS2000 Sine Wave Inver...

Page 32: ...just the settings for each Xanbus enabled device in the system Preserves all of its settings in non volatile memory if system power is interrupted After power is restored you don t have to reconfigure the SCP or any of the Xanbus enabled devices connected to it This section provides information on operating the MS2000 with the System Control Panel Please refer to the System Control Panel Owner s G...

Page 33: ...page 2 6 Figure 2 1 System Control Panel Table 2 1 System Control Panel Features and Buttons Feature Description 1 AC In Charge light indicates that qualified AC is present at the input of the inverter charger When the MS2000 is connected to a qualified AC source like the utility grid or a generator this light on the System Control Panel illuminates 2 Inverter On light illuminates when the MS2000 ...

Page 34: ...occur but other conditions may have to be met before the function is activated or turned on For example the charger function on the MS2000 may be enabled but it will not charge unless qualified AC power is present Power On Reset To perform a power on reset hold the reset button on the front panel for about 5 seconds All front panel lights will illuminate to indicate that the unit has reset 6 Up ar...

Page 35: ...errupted To test the transfer switch 1 If the inverter is enabled press the Inverter Enable button on the unit to disable the inverter function The Inverter On light is not illuminated 2 Apply qualified AC power to the MS2000 input After a brief delay the External AC light should illuminate and AC loads on the output should operate If any part of this procedure fails determine the cause before usi...

Page 36: ...Xanbus enabled device You can change system modes using the System Settings menu on the System Control Panel You can also use the red System button on the System Control Panel to put the System Control Panel and all other Xanbus enabled devices into Power Save mode only System modes are changed using the System Settings menu The four system modes are Operate Power Save Safe Hibernate Please read t...

Page 37: ...de stops all communication on the network and disables the power conversion functions of Xanbus devices For example in Power Save mode the inverter charger will not invert and an Automatic Generator Start will not start a generator When to use Use Power Save mode during periods when your power needs are minimal Putting the system in Power Save mode will help preserve the charge in your batteries d...

Page 38: ...nabled devices is disabled and all inverting charging and generator starting activity stops In Safe mode the MS2000 will not pass AC In Safe mode the MS2000 continues to communicate but the inverting and charging functions are disabled When to use Use Safe mode when you are adding or removing devices from the network Authorized service personnel must also put the System Control Panel in Safe mode ...

Page 39: ...o highlight System The cursor on the right of the screen indicates where you are in the menu 2 Press Enter The System Settings menu appears 3 On the System Settings menu with Desired Mode highlighted press Enter 4 Use the down arrow button to scroll through the other modes to select Safe mode For more information on the different system modes Operate Power Save and Hibernate see System Modes on pa...

Page 40: ... left unattended for long periods of time to prevent any unattended system activity and to prevent battery drain during long periods of inactivity The system will automatically enter Hibernate mode if it is in Power Save mode for more than two hours If there are active faults in the system you cannot force the system into Hibernate mode Clear any active faults correct the condition that caused the...

Page 41: ...f an inverter charger supplies power to the network you can bring the system out of Hibernate mode either by pressing the reset button on the inverter charger front panel or by applying AC input with utility power or generator power ...

Page 42: ...tion in order to conserve battery charge When the inverter is enabled the inverter charger can be configured to search for an acceptable AC load It does this when you enable turn on Load Sense on the MS2000 Advanced Menu on the System Control Panel and set the load sense power threshold Sense Below When the load sense feature is disabled turned off the inverter is continuously on With load sense e...

Page 43: ...mits will result in thermal shutdown and or significantly decreased performance In addition operation in this range is outside the ratings covered by the regulatory approvals of the product See Invert Power Derating vs Ambient Temperature on page A 6 Difficulty on starting loads The inverter charger should be able to operate all AC loads rated at or below its power rating Some high horsepower indu...

Page 44: ...casional equalize cycle may be required on the house battery only See Operating in Equalization Mode on page 2 18 While the house battery bank is being charged you can monitor which stage it is in from the System Control Panel To operate the charger with the System Control Panel refer to Chapter 3 Configuration WARNING Explosive Gases Review the Important Safety Instructions on page vii before ope...

Page 45: ...age Operation of the Echo Charger is shut down when the MS2000 exits Absorption mode The Echo Charger does not operate when the main charger is in Float or Equalize mode you disable it from the System Control Panel it reaches a fault condition See Fault Messages on page 4 9 See Echo Charger Specifications on page A 4 for more information Enabling and Disabling Operation from the System Control Pan...

Page 46: ...ll to Echo Chg 4 Press Enter 5 Use either arrow button to highlight Enabled and Disabled 6 Press Enter 7 Press Exit to return to the Select Device menu Figure 2 9 Echo Charger 30A Enabled Max Chg Rate 100 Figure 2 10 Echo Charger Enabled 30A Enabled Max Chg Rate 100 ...

Page 47: ...ly Thus a charge level optimized for room temperature will not charge the batteries sufficiently if they are cold The main charger must compensate by increasing its voltage to achieve the compensated equivalent of a room temperature charge If the batteries are hot the chemical reaction is hyperactive and they absorb energy too easily thus a standard room temperature charge would tend to overcharge...

Page 48: ...Batteries may be damaged Sealed lead acid batteries and gel batteries must NEVER be equalized or premature battery failure will result Equalize mode is disabled if you have selected Gel and AGM as the battery type Only flooded wet lead acid batteries should be equalized As a general rule do not equalize a battery unless there are provisions to add water to it and the manufacturer recommends equali...

Page 49: ...ter if the electrolyte level is low 3 To request the equalization charge ensure the Charger switch is enabled and then scroll to the Equalize setting on the System Control Panel 4 In the MS2000 home menu highlight Equalize as shown in Figure 2 12 When you select On the equalization confirmation warning appears as shown in Figure 2 13 Important Equalization will be carried out after an absorption c...

Page 50: ...nation of the equalize home screen content Figure 2 13 Equalize Confirmation Warning Yes No Figure 2 14 Equalization Home Screen Menu Cancel Yes n a 13 0V Table 2 2 Equalization Home Screen Content Equalization Home Screen content Explanation of items displayed Precharging Yes precharging occurs if batteries are not fully charged before equalization Batteries must be fully charged before equalizat...

Page 51: ...he time left for equalization Equalization runs for 60 minutes time is counted down in 1 minutes increments until the Time Remaining displays 0 min During a precharge the Time Remaining displays n a not applicable Battery Voltage Displays a range of 13 2 V to 18 0 with increments of 0 1V Menu Pressing Menu returns you to Select Device screen Cancel Pressing Cancel will display a confirmation scree...

Page 52: ...ads The AC loads have priority which means that the charger will reduce its output with large AC loads and increase the output again when the AC load decreases The regulatory maximum for continuous AC loads is 80 of the breaker rating that the loads are connected to The MS2000 senses pass through current going to the AC load The difference between the pass through load and 80 of the Power Share se...

Page 53: ...battery level is low Charge your battery or connect to an AC source or turn off the inverter Network Green Indicates that there is activity on the network Communication on the network Fault Red A fault has occurred on the network Investigate and clear the fault condition Charger ON Green When the MS2000 is in charge mode the Charger ON light is illuminated If the Charger ON light is off the MS2000...

Page 54: ...nt panel See the System Control Panel Owner s Guide for information on clearing faults from the System Control Panel A warning alerts you to a condition that could possibly affect operation of the unit See Faults and Warnings on page 4 2 for more explanation on the difference between faults and warnings Monitoring Status Messages on the System Control Panel Refer to System Menu Map on page 3 3 of ...

Page 55: ...3 Configuration Chapter 3 Configuration contains information about all configurable settings and procedures for the MS2000 ...

Page 56: ...System Control Panel SCP The System Control Panel provides configuration and monitoring capability for all Xanbus enabled devices on the network The front panel of the MS2000 provides limited control including reset main charger enable and disable and inverter enable and disable These functions can also be controlled from the System Control Panel ...

Page 57: ...stem Menu Map Startup screen Startup screen Power Up System screen System screen Select Device menu Select Device menu Inverter Charger menu Inverter Charger menu Clock menu Clock menu System Panel menu System Panel menu System Settings menu System Settings menu Enter Exit Exit Enter Device menus Standby Charging Inverting Load Sense AC Bypass Equalize Auto Gen Start menu Auto Gen Start menu Optio...

Page 58: ...the Select Device menu Viewing the Select Device Menu The Select Device menu is where you can view a list of all the Xanbus enabled devices in your power system The number of items appearing on the Select Device menu depends on how many devices are installed as part of your system To view the Select Device menu On the System screen press Enter The Select Device menu appears with MS2000 highlighted...

Page 59: ...gure 3 4 Follow these steps to change any MS2000 setting 1 On the MS2000 menu use the up arrow or down arrow button to highlight the setting you want to change 2 Press Enter to highlight the value of that Configurable setting indicated by square brackets The previously set value appears with an asterisk beside it as shown in Figure 3 4 3 Use the up arrow or down arrow button to change the value Ho...

Page 60: ...ust on a routine basis It provides access to basic control of the inverter charger MS2000 advanced menu settings require that you understand and plan for the changes you make You may not have to adjust these settings as part of regular operation Advanced Menu can be enabled or disabled through the System Control Panel See Selecting the MS2000 Advanced Menu on page 3 20 To access the MS2000 configu...

Page 61: ...hown in Figure 3 6 The first four lines appearing in both menus Mode Battery AC Input or AC Out are status items only and are not configurable Echo Chg Out in the Advanced Menu is also a status item and is not configurable Figure 3 6 MS2000 Menu Structure Overview ...

Page 62: ...es Figure 3 7 Invert Mode Basic Menu Invert Enabled Table 3 1 Modes Mode Description Bulk Charge The first stage of three stage battery charging Current is supplied to the batteries at a constant rate while voltage gradually rises Absorption Charge The second stage of three stage battery charging Voltage remains constant and current reduces as the battery becomes charged This ensures complete char...

Page 63: ... values for current A the frequency Hz and the AC voltage in V Echo Chg Out This line appears only in the MS2000 Advanced Menu and displays the status of the Echo Charger If the Echo Charger is enabled and operating DC output current A and voltage V are displayed If the Echo Charger is disabled or not operating the line will display Inactive AC Bypass AC input from an AC source like the utility gr...

Page 64: ... item is described in terms of its purpose whether it is a display or configurable setting when to use and the outcome of changing a setting Inverter Configurable setting This setting lets you enable or disable the inverter In the example shown the inverter is enabled For an explanation of enable and disable see Terminology on page C 1 When to use Enable the inverter when you would like to have AC...

Page 65: ... can be enabled or disabled from the front panel of the MS2000 or from the System Control Panel SCP In the example shown the charger is enabled Outcome Use the default Enabled setting to ensure batteries are always being charged when connected to an AC source Disabling the charger will turn off the charge function Then the next time qualified AC power is connected the charger is automatically enab...

Page 66: ...ource If using multiple AC sources via an AC transfer switch adjust this setting to the smaller AC breaker size Outcome Setting the value higher than the AC source s external breaker could cause the external breaker to trip Equalize Configurable setting This setting lets you enable or disable charger equalization only if the battery type is flooded or wet Equalization can be turned on enabled or o...

Page 67: ...the equalization confirmation warning appears as shown in Figure 3 9 Selecting Yes takes you to the equalization system home screen as shown in Figure 3 10 Figure 3 8 Equalize On Enabled 10 0A On Flooded Figure 3 9 Equalize Confirmation Warning Yes No Figure 3 10 Equalization System Home Screen Menu Cancel Yes n a 13 0V ...

Page 68: ...Time Remaining appears as a value between 60 min and 1 min You can cancel the equalization process by selecting Cancel in which case Figure 3 11 appears asking if you want to cancel equalization If you choose Yes the equalization process is cancelled and you are returned to the MS2000 home menu If you choose No the equalization home screen as shown in Figure 3 10 appears Figure 3 11 Equalize Cance...

Page 69: ...e battery settings programmed by the dealer Batt Size Full name Battery size Configurable setting This feature lets you select the size of the house battery bank When to use Adjust this setting to match the amp hour capacity of the house battery bank Outcome Reduces the main charger output current to protect against charging smaller battery banks too aggressively This setting charges batteries app...

Page 70: ... Clear Faults is a command which clears all active faults in the MS2000 When faults are cleared the device will resume normal operation If the fault condition still exists the fault will reoccur Clear Faults Value Effect Yes Faults are cleared No No action ...

Page 71: ...s and commands Configure Inv Chg Configure Inverter Charger Cfg AC Limits Configure AC Limits Dev Info Device Info When you select a sub menu and press Enter a list of menu items appears This section describes each display item and configurable item in detail Each item is described as a display or configurable setting when to use the setting and the outcome of changing a setting Inverter See a des...

Page 72: ...hen you wish to control the maximum charge rate to your batteries Echo Chg Configurable setting This setting lets you enable or disable the Echo Charger function When to use The MS2000 has a maximum total charge rate of 100 amps split between the main charger and the Echo Charger The Echo Charger uses a maximum of 10 amps DC which is not affected by the Max Chg Rate setting When the Echo Charger i...

Page 73: ...me A small load like a clock display on a microwave may not get power When loads are below the load sense threshold the inverter will turn off the output to save battery power Equalize See a description of this feature on page 3 12 Clear Faults See a description of this feature on page 3 15 View Device Info For more information on this sub menu Device Information see View Device Info Menu Device I...

Page 74: ...hted press Enter 2 Scroll with the down arrow button to highlight Global Menus 3 Press Enter to select Advanced 4 Press Enter 5 Press Exit to return to Select Device menu Important When you select Advanced on the Global Menu the System Control Panel will display the advanced menus for all devices To return to viewing the basic menu for any Xanbus enabled devices select Basic Menu from the advanced...

Page 75: ...Configuration 975 0125 02 01 3 21 Returning to MS2000 Basic Menu You can return to viewing the MS2000 basic menu by selecting Basic Menu from the MS2000 advanced menu See Basic Menu on page 3 19 ...

Page 76: ...ge 3 15 Batt Size See a description of this feature on page 3 15 Sense Below Configurable setting This setting lets you set the threshold for load sense power This setting saves battery consumption by keeping the inverter disabled turned off except when load demand is present When to use Adjust this setting to control the inverter based on the load Outcome Sets the load threshold at a power level ...

Page 77: ...e information on this sub menu Configure AC Limits see page 3 25 Chg Stages Full name Number of charge stages Configurable setting These settings let you adjust the charger stages of your house battery bank to either two stage charging or three stage charging See Battery Charging Reference for the Main Charger on page B 1 for an explanation of two stage and three stage charging Sense Interval 1s R...

Page 78: ...e Charge Full name Force Charge Configurable setting This setting forces the main charger to be enabled On whenever you have qualified AC or reacquired qualified AC If Force Enabled is not on you must turn it to On using the System Control Panel When to use If you want the main charger to automatically start when you connect to qualified AC input Outcome The main charger starts whenever qualified ...

Page 79: ...ood and attempts to transfer to invert mode When to use This setting lets you adjust the AC parameters when the AC supply is outside the lower frequency range required for electrical equipment CAUTION Risk of damage to equipment The following configuration settings adjust the quality of the AC input source that the inverter charger will qualify and pass through to your AC loads Voltage or frequenc...

Page 80: ... upper level of voltage that will be qualified as good by the inverter charger can be varied Hi AC Freq Full name Hi AC transfer frequency AC over frequency level Configurable setting This setting lets you adjust the frequency at which the MS2000 no longer qualifies AC as good and attempts to transfer to Invert When to use This setting lets you adjust the AC parameters when the AC supply is outsid...

Page 81: ...the system modes that the unit has been in View Fault Log Display setting The Fault log displays the 20 most recent faults for your reference View Warning Log Display setting The Warning log displays the 10 most recent warnings View Event Log Display setting The Event log displays the 10 most recent events Events can include Changing the system mode Enabling or disabling the charger When to use Th...

Page 82: ...4 If you select continue your settings will be restored to default If you select cancel your existing settings will be retained and the Device Info menu appears Defaults If your dealer has created a set of defaults tailored to your unit those defaults will automatically be used in place of the factory defaults The user cannot select between these two sets of defaults Restore Defaults Important Res...

Page 83: ...g chapter If you cannot resolve the problem record the necessary information on the form Information About Your System on page WA 4 This information will help your dealer or Xantrex Customer Service to assist you better when you contact them WARNING Electrical shock and fire hazard Do not disassemble the MS2000 It does not contain any user serviceable parts Attempting to service the unit yourself ...

Page 84: ...Faults Types and Behaviors Fault type Behaviour Automatic faults Clear automatically if the fault condition that generated the message goes away You can also acknowledge automatic faults without waiting for them to clear automatically Manual faults Require you to clear them by selecting Clear Faults on the MS2000 or on the device that generated the fault if the fault condition still exists the fau...

Page 85: ...or Warning type Behaviour Automatic warning Clear automatically if the fault condition that generated the message goes away You can also acknowledge automatic warnings without waiting for them to clear automatically Manual warning Require you to acknowledge them before you can proceed with configuring or operating the MS2000 Manual warnings are usually in the form of a Yes No question that you may...

Page 86: ...ooting tips to identify and solve most problems that can occur with the MS2000 This chapter is divided into the following four sections Section Page Number General Troubleshooting Guidelines See page 4 5 Warning Messages See page 4 6 Fault Messages See page 4 9 Inverter Applications Loads See page 4 15 ...

Page 87: ...r didn t come on Any known unusual AC input factors such as low voltage or unstable generator output Extreme conditions which may have existed at the time temperature vibrations moisture for example 3 Attempt the solution indicated in Table 4 3 or Table 4 4 4 If your MS2000 or System Control Panel is not displaying a Fault light check the following list to make sure that the present state of the i...

Page 88: ...ogether on a warning list This list contains messages from every Xanbus enabled device not just the MS2000 You can select a message and view its details from warning list To view a message from a warning list 1 On the list use the up arrow or down arrow button to highlight the message you want to view 2 Press Enter The complete message appears After viewing the message you can return to the warnin...

Page 89: ...MS2000 Reduce the AC loads W4 Battery over temp Check battery settings Automatic Battery Over Temperature Warning Check battery voltage and battery cable connections Stop charging if necessary Check for excessive ambient temperature and adequate ventilation in the battery compartment W5 Over temperature Check airflow around it Automatic Ambient Over Temperature Warning Ensure adequate ventilation ...

Page 90: ...g W14 Line 1 AC voltage too low System may shut down Automatic AC Under Voltage Warning AC Line 1 input Check AC input voltage Check low AC input voltage setting W15 Line 2 AC voltage too high System may shut down Automatic AC Over Voltage Warning AC Line 2 input Not applicable to MS2000 W16 Line 2 AC voltage too low System may shut down Automatic AC Under Voltage Warning AC Line 2 input Not appli...

Page 91: ...s messages from every Xanbus enabled device not just the MS2000 You can select a message and view its details from the fault list To view a message from a fault list 1 On the list use the up arrow or down arrow button to highlight the message you want to view 2 Press Enter The complete message appears After viewing the message you can return to the fault list by pressing Exit or continue to the me...

Page 92: ... too hot and has shut down See guide Automatic Transformer Over Temperature Shutdown Clear the fault and attempt restart Ensure adequate ventilation around the MS2000 Reduce AC loads F4 Battery over temp Inv Chg has shut down See guide Automatic Battery Over Temperature Shutdown Clear the fault and attempt restart Stop charging check battery voltage and temperature Check for excessive ambient temp...

Page 93: ...utomatic DC Under Voltage Shutdown Immediate occurs if DC voltage is below 8 volts DC Clear the fault and attempt restart Recharge batteries Check battery cable connections F11 Battery is too low can t invert Recharge battery Automatic DC Under Voltage Shutdown occurs if DC voltage is below 10 volts DC Clear the fault and attempt restart Recharge batteries Check battery cable connections F12 Input...

Page 94: ...gen for overspeed Automatic AC Over Frequency Shutdown AC Line 2 input Not applicable to MS2000 F19 AC input frequency problem Check gen for underspeed Automatic AC Under Frequency Shutdown AC Line 2 input Not applicable to MS2000 F23 Reset the MS2000 If problem persists call customer service Escalating Auto Fault Must occur 3 times in 30 seconds before becoming a manual fault AC Over Voltage Shut...

Page 95: ...hutdown Clear the fault and attempt restart If problem persists call customer service F30 is too cold and has shut down See guide Manual Battery Under Temperature Fault Clear the fault and attempt one restart Try restart again when ambient temperature is warmer or gently warm the battery F31 Echo Charger fault Disable Echo Charger Escalating Automatic Faults Echo Charger Short Circuit Check wiring...

Page 96: ... restarting dead battery charging once Then check the condition of the battery and replace if necessary F500 Silicon Serial ID Failure Manual Silicon Serial ID Failure Service required F502 Watchdog reset error Manual Watchdog reset error Service required F505 Controller fault Manual Controller fault Service required F506 Wrong fault identifier Manual Wrong fault identifier Service required F507 W...

Page 97: ...essors and pumps Of the capacitor start motors typical in drill presses band saws for example the largest you can expect to run is to 1 hp the 30 amp transfer relay is rated at 1 hp Universal motors are generally easier to start Since motor characteristics vary only testing will determine whether a specific load can be started and how long it can be run If a motor fails to start within a few secon...

Page 98: ... sensing circuit In order to operate without other loads present the load sensing will have to be defeated The best solution is to buy a battery operated clock or a clock that is not dependent on line frequency and voltage Searching If the amount of power which a load draws decreases after the load turns on and if this on load is less than the load sensing threshold it will be turned on and off by...

Page 99: ...A Specifications Appendix A Specifications contains the electrical and physical specifications for the MS2000 Sine Wave Inverter Charger All specifications are subject to change without notice ...

Page 100: ...verter Specifications Output wave form Sine wave Total harmonic voltage distortion 3 Output power continuous 2000 W 2000 VA continuous Surge rating 5000 W 5000 VA for 5 seconds AC output voltage 120 VAC 5 Input DC voltage rating 12 VDC nominal 10 to 16 VDC AC output frequency 60 0 0 05 Hz Power factor lag or lead 0 to 1 0 Peak efficiency 89 Efficiency at 2000W 85 Load sense consumption 5 W DC low ...

Page 101: ... this setting is Hot and it can only be changed by a dealer factory or service center With a battery temperature sensor The temperature compensation coefficients on a 12 volt battery are as follows Flooded 27 mV 25 C BTS C Gel 27 mV 25 C BTS C AGM 21 mV 25 C BTS C Equalization cycle Yes manual via System Control Panel Number of independent battery banks 1 Battery bank size settings 50 2000 Ah Batt...

Page 102: ...umber of independent battery banks 1 Battery bank size 50 Ah or larger Charge voltage 14 3 VDC Charge current 10 A Battery voltage 3 VDC Cut off current 1 A for 3 minutes Maximum charge time Stops automatically after 8 hours Input over voltage limit 18 0 VDC Transfer time utility to invert 20 ms Minimum AC input voltage for transfer 90 VAC RMS Maximum AC input voltage for transfer 135 VAC RMS Mini...

Page 103: ...C Maximum Operating Temperature 140 F 60 C Storage temperature range 40 to 185 F 40 to 85 C Humidity Operation Storage 95 RH non condensing Length 16 19 inches 411 mm Width 14 20 inches 361 mm Height 8 17 inches 208 mm Weight 67 lbs 30 kg DC terminal bolt size 3 8 inch Ground terminal bolt size 1 4 inch Safety CSA certified to CSA C22 2 No 107 1 and UL 458 including Marine Supplement EMC FCC Part ...

Page 104: ...0 C If the unit is in elevated ambient temperature above 50 C you are required to reduce power draw according to the Figure A 1 to avoid over temperature shutdown Charger Mode Total maximum charger output is 100 amps DC to 60 C ambient In higher ambients the main charger will automatically derate reduce output current to maintain internal temperatures at a safe level Figure A 1 Inverter Output Pow...

Page 105: ...B Battery Charging Reference for the Main Charger Appendix B Battery Charging Reference for the Main Charger describes the multistage charging algorithm formula for the main charger of the MS2000 ...

Page 106: ... factory or service center for battery types other than those listed above Charge Algorithm Stages Three stage charging If three stage charging is enabled the MS2000 will charge batteries in a sequence known as three stage charging The charging voltage delivered to the battery depends on the battery type setting temperature by switch setting or battery temperature sensor state of charge The three ...

Page 107: ...radually reduces the charging current it demands as the battery attains full charge The absorption stage has the following exit criteria Overall time in absorption timeout TA has a default of 6 hours Time in constant voltage absorption timeout TCV has a default of 1 hour Charge current level drops below a specified limit IH for a specified amount of time which has a default of 2 of C in Ah for 3 m...

Page 108: ...rge stage the charger will produce current equal to the current setpoint as long as the battery voltage is still less than the voltage setpoint When the voltage setpoint is reached the charger will change its current output to keep the battery voltage steady at the voltage setpoint level There is a timeout default is 1 hour for the equalize charge stage The charger will exit equalize after the tim...

Page 109: ...ng Voltage VDC 13 5 13 8 13 45 VF1 Float Voltage VDC 13 5 13 8 13 45 VF2 Float Exit Voltage VDC 12 5 12 5 12 5 VE Equalize Voltage VDC 15 5 NA NA Current Flooded or wet Gel AGM IB Bulk Current ADC 20 Ah 20 Ah 20 Ah IH Absorption Exit Current ADC 2 Ah 2 Ah 2 Ah IE Equalize Current ADC 10 Ah NA NA Time Flooded or wet Gel AGM TA Absorption Timeout hours 6 6 6 TCV Constant Voltage Absorption Timeout h...

Page 110: ... indicated in Table B 2 Table B 2 AC Reconnect Summary TF Float Timeout days 21 21 21 TE Equalize Timeout hours 1 NA NA Important The custom battery factory defaults are the same as for an AGM battery Time Flooded or wet Gel AGM Charge Stage Before AC Reconnect After AC Reconnect Bulk Bulk Absorption Float No Float Float No Float Float No Float Equalize Float No Float ...

Page 111: ...C Terminology This section provides a glossary of terms and a listing of abbreviations used in this guide ...

Page 112: ...The rate of flow of electrical charge measured in amps Direct Current DC The type of electricity stored in batteries and generated by solar electric devices Current flows in a single direction without alternating Disable When a function is disabled it is not allowed to occur and if it is occuring it is terminated Regardless of other conditions the function will not be activated For example even if...

Page 113: ...onsumes electricity in order to operate Appliances tools and lights are examples of electrical loads There are different types of loads such as AC loads and DC loads Low Battery Protection A control circuit that minimizes the flow of electricity from batteries to the inverter when battery voltage drops below a determined level Main Charger The main charger output is at the main DC terminals on the...

Page 114: ... liquid analogy comparing water pressure to voltage For example a high pressure hose would be similar to high voltage Watt s A measure of true electrical power Watts are calculated by multiplying volts times amps for resistive loads For non resistive loads watts are calculated by multiplying volts times amps times power factor P I V where P power I current V volts Watt Hour W h Electrical power me...

Page 115: ...e The CEC is the Canadian national electrical code providing the industry standard for safe electrical installations CSA Canadian Standards Association A standards writing and certification body which tests and approves products for regulatory compliance to international standards DC Direct Current See Glossary EMC Electro Magnetic Compatibility The ability of an electronic device to operate witho...

Page 116: ... Total Harmonic Distortion A measure of how pure or clean a waveform is VAC Volts Alternating Current See Alternating Current in Glossary VDC Volts Direct Current See Direct Current in Glossary W Watts See Glossary C Degrees Celsius Temperature system that uses 0 C for the freezing point and 100 C for the boiling point of water F Degrees Fahrenheit Temperature system that uses 32 F as the freezing...

Page 117: ...repairs or replaces a product its warranty continues for the remaining portion of the original Warranty Period or 90 days from the date of the return shipment to the customer whichever is greater All replaced products and all parts removed from repaired products become the property of Xantrex Xantrex covers both parts and labor necessary to repair the product and return shipment to the customer vi...

Page 118: ... SOLE AND EXCLUSIVE WARRANTY PROVIDED BY XANTREX IN CONNECTION WITH YOUR XANTREX PRODUCT AND IS WHERE PERMITTED BY LAW IN LIEU OF ALL OTHER WARRANTIES CONDITIONS GUARANTEES REPRESENTATIONS OBLIGATIONS AND LIABILITIES EXPRESS OR IMPLIED STATUTORY OR OTHERWISE IN CONNECTION WITH THE PRODUCT HOWEVER ARISING WHETHER BY CONTRACT TORT NEGLIGENCE PRINCIPLES OF MANUFACTURER S LIABILITY OPERATION OF LAW CO...

Page 119: ...will not apply where the product is damaged due to improper packaging 2 Include the following The RMA number supplied by Xantrex Technology Inc clearly marked on the outside of the box A return address where the unit can be shipped Post office boxes are not acceptable A contact telephone number where you can be reached during work hours A brief description of the problem 3 Ship the unit prepaid to...

Page 120: ... of installation e g boat RV truck __________________________________ Length of time inverter charger has been installed __________________________________ Battery battery bank size __________________________________ Battery type e g flooded or wet sealed gel cell AGM __________________________________ DC wiring size and length __________________________________ Description of indicators on front ...

Page 121: ...ts 2 22 charging battery temperature sensor 1 4 built in charge formulas 1 4 dead battery 1 4 described 1 3 equalization 1 4 load management 1 4 charging formulas See charging algorithms B 2 configurable settings how to select and adjust 3 5 configuration sub menus 3 17 configure MS2000 menu advanced 3 17 basic 3 10 Customer Service email v fax number v phone number 1 v preparing to call WA 4 D DC...

Page 122: ... L Load Sense mode 1 3 2 12 M mounting flanges described 1 9 MS2000 advanced menu selecting 3 20 MS2000 basic menu example of 3 5 returning to 3 21 selecting 3 5 MS2000 configuration menus described 3 6 MS2000 device menu described 3 8 MS2000 menu structure illustrated 3 7 P power on reset 1 8 2 4 power save mode entering and exiting 2 7 when to use 2 7 power share described 2 22 proof of purchase...

Page 123: ...stage charging profile illustrated B 2 troubleshooting fault messages 4 9 general guidelines 4 5 motor loads 4 15 problem loads 4 15 resistive loads 4 15 warning messages 4 6 U Up arrow button 2 4 W warning automatic 4 3 definition 2 24 manual 4 3 warning types 4 3 warranty out of warranty service WA 3 terms and conditions WA 1 web site v X Xanbus system described 1 5 illustrated 1 5 Xanbus define...

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Page 126: ... Technology Inc 1 800 670 0707 Tel toll free NA 1 360 925 5097 Tel direct 1 800 994 7828 Fax toll free NA 1 360 925 5143 Fax direct customerservice xantrex com www xantrex com 975 0125 02 01 Printed in Canada ...

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