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94

Freedom SW Owner’s Guide

Troubleshooting

F49

DC Over 
Voltage

Automatic

Voltage at the DC 
input terminals is 
above the High 
Battery Cut Out 
Setting

Clear the fault and attempt restart. 
Ensure battery voltage is 10–16 VDC 
at Freedom SW terminals. Check all 
other charging source outputs, battery 
cables.

F52

-

F56

EEPROM ERROR

Manual

A problem has been 
detected with the 
internal memory.

Clear the fault and check the latest 
configuration made or any recent 
configurations. If fault detection 
reoccurs or occurs frequently, service 
is required.

Table 3 

Detected Fault Messages

Fault 
Number

Message

Fault Type

Cause

Solution

FSW Owners Guide.book  Page 94  Tuesday, August 7, 2018  9:03 AM

Summary of Contents for Freedom SW Series

Page 1: ...AR FAU LT RES ET INV ERT ER ENA BLE INVE RTER ENA BLED AC IN FAU LT GEN SUP POR T CHA RGIN G WAR NING CLE AR FAU LT RES ET INV ERT ER ENA BLE INVE RTER ENA BLED AC IN FAUL T GEN SUPP ORT CHA RGIN G WA...

Page 2: ...FSW Owners Guide book Page ii Tuesday August 7 2018 9 03 AM...

Page 3: ...O MAINTAIN THE ACCURACY OF THE TRANSLATION THE ACCURACY CANNOT BE GUARANTEED APPROVED CONTENT IS CONTAINED WITH THE ENGLISH LANGUAGE VERSION WHICH IS POSTED AT WWW XANTREX COM Document Part Number 97...

Page 4: ...of the Freedom SW Inverter Charger Related Information You can find more information about Xantrex branded products and services at www xantrex com For information on product installation please refe...

Page 5: ...l indicates that an electrical hazard exists which will result in personal injury if the instructions are not followed This is the safety alert symbol It is used to alert you to potential personal inj...

Page 6: ...Do not operate the inverter charger with damaged or substandard wiring Make sure that all wiring is in good condition and is not undersized Failure to follow these instructions will result in death or...

Page 7: ...nd get medical attention immediately 5 Use extra caution to reduce the risk or dropping a metal tool on the battery It could spark or short circuit the battery or other electrical parts and could caus...

Page 8: ...EMICALS AND GASES HAZARD Make sure the area around the battery is well ventilated Make sure the voltage of the batteries matches the output voltage of the inverter charger Be careful to keep corrosion...

Page 9: ...d can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interfe...

Page 10: ...l regulations Many of the electrical components used in the Freedom SW are made of recyclable material like steel copper aluminum and other alloys These materials can be auctioned off to traditional s...

Page 11: ...ucts and Accessories 9 Freedom SW Inverter Charger Mechanical Features 10 Freedom SW Front and Side Panels 11 Freedom SW AC and DC Side Panels 14 Freedom SW Supplied Accessories 15 Freedom Inverter Ch...

Page 12: ...dom SW using the SCP 39 System Menu Map 39 Viewing the System Status Screen 40 Viewing the Select Device Menu 40 Selecting the Freedom SW from the Select Device Menu 41 Changing Configurable Settings...

Page 13: ...nce 76 Battery Types 76 Charge Algorithm Stages 77 Three Stage charging 77 Two Stage Charging Process 81 Equalize Charging 83 Troubleshooting 85 General Troubleshooting Guidelines 85 Inverter Applicat...

Page 14: ...FSW Owners Guide book Page iv Tuesday August 7 2018 9 03 AM...

Page 15: ...arger Freedom SW The Freedom SW has been designed to give you premium power ease of use and outstanding reliability Please read this chapter to familiarize yourself with the main performance and prote...

Page 16: ...g contact customer service or any authorized Xantrex dealer for replacement See About This Guide on page ii IMPORTANT Keep the carton and packing material in case you need to return the Freedom SW for...

Page 17: ...vels High efficiency true sine wave output to power sensitive electrical and electronic equipment Surge capacity to start difficult loads like refrigerators or A C compressors Power factor corrected P...

Page 18: ...ure that the Freedom SW includes is dead battery charging The Freedom SW unlike many chargers has the ability to recharge batteries even if the battery voltage is very low 5 volts for Freedom SW 2012...

Page 19: ...for load configurations that require both 120 and 240 volts In this configuration the AC source must be split phase as well Stack Charging Two Freedom SWs synchronize charging stages to ensure effici...

Page 20: ...ection features Over temperature shutdown for critical components such as the transformer and the power board Battery temperature sensor BTS failure battery temperature out of range fault protection D...

Page 21: ...This device works in the background to prevent monitored AC loads from exceeding shore and generator breaker capacity See Xanbus enabled Products and Accessories on page 9 for part numbers Xanbus Sys...

Page 22: ...are Simple to operate and routine tasks are automated Controlled by software that eliminates analog signalling errors Less susceptible to interference and line loss Upgradable through new software re...

Page 23: ...2 809 0913 Xanbus System Control Panel SCP 809 0921 Xanbus Automatic Generator Start AGS 809 0915 3 ft network cable 0 9 m 809 0935 25 ft network cable 7 6 m 809 0940 75 ft network cable 22 9 m 809 09...

Page 24: ...SW 3012 CL EA R FA UL T RE SE T INV ER TE R EN AB LE INV ERT ER ENA BLE D AC IN FAU LT GEN SUP POR T CH ARG ING WA RNI NG CL EA R FA ULT RE SET INV ER TER EN AB LE INV ERT ER ENA BLE D AC IN FAU LT G...

Page 25: ...Figure 5 2 Mounting holes are used for mounting the unit A total of eight holes are provided on the unit 3 Two variable speed cooling fans are used to cool the unit Fan speed control is based on inte...

Page 26: ...when a WARNING condition is active 4 When AC is present and qualified the AC IN LED will turn on solid indicating also that AC is passing through CHARGING LED flashes intermittently when the Freedom S...

Page 27: ...re than three seconds the unit will reset reboot itself 8 STACKING port is used to connect two inverter chargers together for stacked operation This is required only for stacking in series 9 XANBUS IN...

Page 28: ...ides connection for the battery temperature sensor supplied 3 Negative DC terminal black Use a qualified personnel for connecting cables 4 Positive DC terminal red Use a qualified personnel for connec...

Page 29: ...6 meters Sensor can be mounted on the side of the battery case or on the negative battery terminal NOTE The BTS continuously measures the temperature of the battery and adjusts the charger output for...

Page 30: ...FSW Owners Guide book Page 16 Tuesday August 7 2018 9 03 AM...

Page 31: ...InvState which when enabled remembers the state of the inverter function prior to a power down that is when AC and DC power sources are disconnected or prior to a Standby Power Save mode When the Free...

Page 32: ...ating the Freedom SW with the SCP on page 23 4 Disconnect AC power from inverter input by opening the breaker or disconnect 5 Place a load on the inverter For example plug a 100 watt light bulb into a...

Page 33: ...SW will produce AC voltage to power loads You can run your appliances from the inverter Gen Support Flashing Green The inverter is assisting a generator in powering loads You can run your appliances f...

Page 34: ...lf against overheating The Freedom SW series of inverter chargers feature a surge rating of 200 of rated power for five seconds at 25 C Operating the inverter charger in conditions outside of power an...

Page 35: ...charge rate Max Chg Rate on the Freedom SW Basic Settings menu or Inverter Settings menu under Advanced Settings The charger can operate within an AC input range of 95 135 volts The default settings...

Page 36: ...s 30 amps Based on this the charger will control the charge current so that the total current draw is equal to or less than 24 amps in this case Should the load current be more than 24 amps the charge...

Page 37: ...enerator start and stop activity Displays the settings for each Xanbus enabled device in the system Enables you to adjust the settings for each Xanbus enabled device in the system Preserves all of its...

Page 38: ...el SCP provides configuration and monitoring capability for all Xanbus enabled devices on the network All changes to the configuration of the Freedom SW are made with the SCP The front panel of the Fr...

Page 39: ...wer 3 Low Battery LED turns on when the battery voltage on the Freedom SW is low 4 Fault LED indicates a detected condition that requires user attention and intervention The Fault LED turns on when an...

Page 40: ...lue When the Func button is pressed to select Shr the down and up arrow buttons increment decrement shore power breaker capacity on a Freedom SW inverter chargera AGS the down and up arrow buttons swi...

Page 41: ...e Freedom SW and other devices in the system by pressing the up and down arrows System Status Screen The System Status screen appears after the startup screen It displays aggregated status information...

Page 42: ...om the Select Device screen For example below is an example of a Device screen for the Freedom SW 3012 inverter charger Device Setup menus display status information and changeable settings Changeable...

Page 43: ...utton that each arrow points to In the next page it will show how to navigate the soft keys to Enable disable inverter function EnInv DsInv Enable disable charger function EnChg DsChg Change shore bre...

Page 44: ...AGS menu PS15A AGS menu PS20A AGS menu PS25A AGS menu PS30A AGS menu PS5A AGS Press the Down arrow button to Enable the Chg Charger or both chargers in stack mode Press the Up and Down arrow buttons t...

Page 45: ...e Device Info screen appears 5 Read the displayed information The series of numbers and letters opposite F W Rev is the firmware revision number 6 Press Func 3x to return to the System Settings menu T...

Page 46: ...the Clock menu The Clock menu is accessible on the Select Device menu For more information see refer to the Xanbus SCP Owner s Guide Using the STBY ON Fault Clear Button The STBY ON Fault Clear butto...

Page 47: ...tatus Screen Line 1 Label System Settings Line 2 Label Battery Field 1 Total battery current Negative value if the battery is discharging and positive value when charging Field 2 Battery voltage Field...

Page 48: ...or L2 Master currentd a The unit of temperature can be changed in the SCP Config menu screen b When in a stacked inverter configuration c Only L1 AC input is taken into account L2 AC input current is...

Page 49: ...ther screen another level of configuration For information on how to configure the Freedom SW inverter charger see Configuring the Freedom SW using the SCP on page 39 To view the Freedom SW Setup menu...

Page 50: ...AC In Invert 11 9V 8 8A N A 915W 120V 7A 0V 0A 60Hz Line 1 Line 2 Line 3 Line 4 Line 5 Field 2 Field 1 Field 5 Field 3 Field 4 Field 6 Field 7 Field 8 Field 9 Field 10 Table 3 Device Setup Screen Stat...

Page 51: ...creen Status Information Qualifying AC The Freedom SW is determining if AC input is within a usable voltage and frequency range Qualifying AC is also displayed when the Freedom SW is awaiting applicat...

Page 52: ...n Table 4 Freedom SW Device Setup Screen Operating States Modes State Mode Displayed When State Mode Displayed When Gen Support There is AC input from the generator and the Freedom SW is supporting th...

Page 53: ...f how the SCP screens and menus are organized The order of devices appearing on the SCP will vary depending on the order in which they ve been connected to the network Figure 16 SCP System Menu Map Sy...

Page 54: ...more detailed information press the Enter button indicated by the menu arrow to go to the Select Device menu Viewing the Select Device Menu The Select Device menu is where you can view a list of all t...

Page 55: ...can be found Figure 19 Device Setup Menu Screen FSW3012 00 Setup Mode Battery Load AC In Invert 11 8V 88 0A N A 900W 120V 7A 0V 0A 0Hz FSW3012 00 Setup Mode Battery Load AC In Advanced Settings Invert...

Page 56: ...ttings are displayed at a time The Advanced Settings Line 6 is not initially listed and only lines 7 through 15 appear When the Advanced Settings is listed it will appear on top of the list for config...

Page 57: ...ore settings to change it is recommended to leave the Setup menu in the basic settings format to help prevent unintentional configuration If the Setup menu displays Advanced Settings press Enter Up ar...

Page 58: ...charge the batteries when AC is available For more information on configuring the charger settings go to Charger Settings Menu on page 59 Default value is Enabled Auto Chg Enable Forces the Freedom SW...

Page 59: ...connected to its terminals only To use search mode in parallel stacking the Master unit must have Search Mode disabled The Slave unit must have Search Mode enabled When to set up Search mode The searc...

Page 60: ...ng the inverter out of search mode NOTES Search mode by function cannot work with clocks and timers or devices that need power 24 hours a day Examples of devices with timers include video recorders co...

Page 61: ...n page 90 EXPLOSION HAZARD Equalize charge flooded or vented batteries only Hydrogen and oxygen gases are produced when batteries are equalize charged Provide adequate ventilation and remove all sourc...

Page 62: ...2 press the Down arrow button until Basic Settings is highlighted 2 Then press Enter to display the FSW3012 00 Basic screen which is the basic settings menu screen 3 Press the Up and Down arrow button...

Page 63: ...7A 0V 0A 0Hz Enabled Disabled Disabled Disabled Standby Status Configurable Settings FSW3012 00 Dev Info View Fault Log View Warning Log View Event Log FSW3012 00 Basic Settings Batt Type Batt Capaci...

Page 64: ...V 22 0V 27 0V AC1 Breaker 30A 5A 30A 30A 5A 30A Low Batt Cut Out 10 5V 10 0V 12 0V 21 0V 20 0V 24 0V Table 7 Basic Settings Item Description Batt Type Sets the system battery chemistry and type Floode...

Page 65: ...ts the charging method 3 Stage bulk absorption float or 2StgNoFloat bulk absorption no float ReCharge Volts Sets the recharging volts to tell the charger to initiate charging when the battery drains p...

Page 66: ...ity grid and generator The device number is also used when configuring paralleled Freedom SWs for Master Slave operation see page 68 Restoring default settings see page 73 and other advanced features...

Page 67: ...il Advanced Settings is highlighted 3 Then press Enter to display the FSW3012 00 Adv screen which is the advanced settings menu screen 4 Press the Up and Down arrow buttons to move between selectable...

Page 68: ...de Clear Faults Warnings View Device Info Invert 11 8V 88 0A N A 915W 120V 7A 0V 0A 0Hz Enabled Disabled Disabled Disabled Standby Status Configurable Settings FSW3012 00 Dev Info View Fault Log View...

Page 69: ...00 Adv Settings Inverter Settings Charger Settings AC Settings GEN Support Stacking Restore Defaults Adv Features FSW3012 00 ACIn Settings ACIn Breaker ACIn Lo Volt ACIn Hi Volt ACIn Lo Freq ACIn Hi F...

Page 70: ...change a configurable setting on page 43 to change the settings Table 9 Inverter Settings Description Item Description Low Batt Cut Out Low Battery Cut Out LBCO controls when the inverter stops produ...

Page 71: ...ically restarts when the voltage drops to 1 5 volts 12 volt system or 3 volts 24 volt system below the Hi Batt Cut Out setting If battery voltage continues to rise after shutdown an external charger m...

Page 72: ...set to the same voltage as the LBCO voltage do not set the LBCO Delay to less than the amount of time it takes the generator to start and connect Otherwise in both of the scenarios above inverter outp...

Page 73: ...a configurable setting on page 43 to change the settings Table 10 Setting Defaults and Ranges Model Freedom SW 2012 3012 Freedom SW 2024 3024 Item Default Min Max Default Min Max Batt Type Flooded Fl...

Page 74: ...mer default 3hrs range 1min 8hr expires Max Chg Rate Sets the percentage of the maximum DC output current that is available to the charger The maximum DC output current for different models is Freedom...

Page 75: ...transitioning to float or no float NOTE The Absorb Time setting resets to its default value of 180 minutes when the Battery Type is changed except when changing to Custom Settings In Custom Settings t...

Page 76: ...2 00 Cust Settings Eqiz Support Eqiz Voltage Bulk Voltage Bulk Termination Voltage Absorb Voltage Float Voltage BattTempComp Enabled 16 0V 11 2V 11 0V 13 5V 27mV K Appears only when Equalize support i...

Page 77: ...type This setting must be 0 4 V or 0 2 or lesser than Bulk Voltage for the 24 volt model or 12 volt model See note below Absorb Voltage Sets the absorption voltage for a custom battery type Float Vol...

Page 78: ...nverting Figure 30 ACIn Settings Menu Screen Table 14 Setting Defaults and Ranges Model Freedom SW 2012 3012 Freedom SW 2024 3024 Item Default Min Max Default Min Max AC1 Breaker 30A 5A 30A 30A 5A 30A...

Page 79: ...AC1 breaker setting the AC breaker trips AC1 Lo Volt Minimum acceptable input voltage level from the utility mains NOTE It is recommended to leave this setting to its default value and not to set it...

Page 80: ...he needed energy In addition the battery charger can reduce its charging current to the batteries so the combined charge AC current and total load current do not exceed the capacity of the generator a...

Page 81: ...GEN Support with a generator can only work when the Xanbus AGS is installed and detected in the system to control when to turn on the generator GEN Support with shore power however does not need the X...

Page 82: ...ng mode and the front panel LEDs stop flashing NOTE The same Battery number and AC In number must be used for all stacked Freedom SW units FSW3012 00 Stacking Dev Name Dev Number Stack Mode AC In Batt...

Page 83: ...om SW must be configured to Master and the other as Slave otherwise a system wide fault is asserted Master Master S lave L2Master AC In Identifies to the system the kind of AC input the inverters are...

Page 84: ...up menu display Advanced Settings by pressing Enter Up arrow Down arrow at the same time 2 Select the Stacking menu 3 Select Dev Name 4 Press Enter The last letter of the Freedom SW name is highlighte...

Page 85: ...ommand checking that the device number has returned to 00 indicates that the command was successfully completed To set the Freedom SW device number 1 On the Freedom SW Setup menu select Advanced Setti...

Page 86: ...nits Review with a qualified system designer before adopting different settings for the Master and Slave units To change Cascading settings 1 From the System Status screen press the Enter button The S...

Page 87: ...e with the Restore Defaults command press Enter IMPORTANT If a warning is already active in the system selecting Restore Defaults brings up the Warnings list with warning W252 at the top Press Enter t...

Page 88: ...Valuesa a Applies to all Freedom SW models Item Description Default Range StoreInvSt ate This feature is available only to FreedomSW 2024 PN 815 2024 When enabled remembers the state of the inverter...

Page 89: ...gs menu screen on page 53 3 On the Advanced Settings menu select Adv Features 4 On the Advanced Features menu select StoreInvState 5 Press Enter and use the Up and Down arrow buttons to change the set...

Page 90: ...tteries are sealed and the battery caps are not removable AGM Absorbed Glass Mat batteries are similar to gel batteries except that the electrolyte is absorbed into a fiberglass matting Custom battery...

Page 91: ...emperature by switch setting or battery temperature sensor State of charge The three automatic stages are Bulk Absorption Float See Figure 35 for a graph of the three stage charging profile There is a...

Page 92: ...city setting If this setting is programmed to the maximum the charge current during equalize is instead limited to whatever is programmed for the maximum current limit of the unit Synchronized charge...

Page 93: ...rption time limit The default is 3 hours but the time limit is programmable from 1 minute to 8 hours Table 20 Preset Absorption Voltage Settings Battery Type Preset Absorption Voltage 12V models 24V m...

Page 94: ...er automatically switches to the float stage after the batteries have received a bulk and absorption charge see Figure 35 The batteries are maintained at the default float voltage level for the select...

Page 95: ...es not actively charge the batteries Two stage mode increases efficiency of utility connected systems by reducing the amount of power consumed by the inverter and batteries compared to when the batter...

Page 96: ...the programmed amp hour capacity setting If this setting is programmed to the maximum the charge current during equalize is instead limited to whatever is programmed for the max current limit of the...

Page 97: ...equalize phase The Freedom SW will transition from the absorption phase to equalize if the DC charge current is below 2 of the configured battery capacity for example 8 8A for 440Ah the absorption tim...

Page 98: ...84 Freedom SW Owner s Guide Battery Charging Reference Figure 37 Equalize Charging FSW Owners Guide book Page 84 Tuesday August 7 2018 9 03 AM...

Page 99: ...existed at the time temperature or moisture for example 3 Attempt the solution indicated in these guidelines 4 If your inverter information panel or Xanbus SCP is not displaying a Fault LED check the...

Page 100: ...un time Motor Loads Induction motors AC motors without brushes require up to six times their running current on startup The most demanding are those that start under load for example compressors and p...

Page 101: ...r more than the Search Watts setting must be used to bring the inverter out of search mode or the inverter may be programmed to remain on by disabling Search mode See Using Search Mode on page 45 Cloc...

Page 102: ...etected Warning Messages on page 100 for suggested actions after you have acknowledged the message Refer to the Xanbus System Control Panel Owner s Guide for more information on detected faults and wa...

Page 103: ...tomatic faults Clears automatically if the detected fault condition goes away just like an automatic fault However if an escalating automatic fault occurs several times within a defined time period th...

Page 104: ...ss Enter Table 2 Detected Warning Types and Behavior Warning type Behavior Automatic warning Clears automatically if the detected condition that generated the message goes away You can also acknowledg...

Page 105: ...voltage Escalating Auto Fault Must occur 3 times in 30 seconds before becoming a manual fault Inverter voltage is under 100 volts Remove excessive load F2 AC Output over voltage Escalating Auto Fault...

Page 106: ...ccepting charge it may need to be replaced Check for excessive ambient temperature and adequate ventilation in the battery compartment Automatic BTS may be damaged If the unit displays a temperature o...

Page 107: ...pplied F48 DC Under Voltage Fault Automatic Voltage at the DC input terminals is below the Low Battery Cut Out LBCO setting for 10 seconds Check for the correct battery voltage at the inverter s DC in...

Page 108: ...erminals Check all other charging source outputs battery cables F52 F56 EEPROM ERROR Manual A problem has been detected with the internal memory Clear the fault and check the latest configuration made...

Page 109: ...ve failed If the temperature is above 104 F 40 C the fan should be on Hold your hand or a piece of paper to the inverter vent to check if the fan is working Both fans should be active at the same time...

Page 110: ...unreadable Automatic Temperature sensor is damaged Service required F64 AC overload Escalating Auto Fault Must occur 3 times in 60 seconds before becoming a manual fault Persistent excessive inverter...

Page 111: ...Device Number of one unit See Setting the Device Number on page 71 F71 Too Many Masters Automatic When stacking Series or Parallel if two units are configured as Master units Change one unit to a Slav...

Page 112: ...e sure that the two units are connected in the same Xanbus network Check cable connections and ensure that the plugs are neatly inserted in the ports Check if the Xanbus network is properly installed...

Page 113: ...attery with an external charging device If the error persists then the battery may be defective Replace the battery F88 MPPT Ground Fault Automatic In a Xanbus network an MPPT has detected a ground fa...

Page 114: ...ies Check condition of batteries and recharge if necessary Reduce the Low Battery Cut Out LBCO setting Battery bank capacity may be inadequate for the loads in the system W72 AC Out Assoc Mismatched I...

Page 115: ...97 0019 01 01 101 Troubleshooting W92 Input Connected to 3 Phase AC Table 4 Detected Warning Messages Fault Number Message Cause Solution FSW Owners Guide book Page 101 Tuesday August 7 2018 9 03 AM...

Page 116: ...FSW Owners Guide book Page 102 Tuesday August 7 2018 9 03 AM...

Page 117: ...full power Load maximum ambient 20 to 30 C 4 to 86 F 1700W 60 C 20 to 40 C 4 to 104 F 2600W 60 C Charge mode Operating range full power Current maximum ambient 4 to 104 F 20 to 40 C 80 A 140 F 60 C 4...

Page 118: ...80 A Output frequency 60 Hz 0 2 Hz 60 Hz 0 2 Hz Output voltage 120 VAC 120 VAC AC output connection s Single Split phase in dual out Dual in dual out Peak efficiency 90 94 90 94 No load current draw...

Page 119: ...temperature compensation coefficients on a 12 volt battery are as follows Flooded 27 mV 25 C BTS C Gel 27 mV 25 C BTS C AGM 21 mV 25 C BTS C The temperature compensation coefficients on a 24 volt batt...

Page 120: ...ity to invert 20 ms Minimum AC input voltage for transfer 85 VAC Maximum AC input voltage for transfer 135 VAC Minimum AC input frequency for transfer 45 Hz Maximum AC input frequency for transfer 70...

Page 121: ...FSW Owners Guide book Page i Tuesday August 7 2018 9 03 AM...

Page 122: ...Schneider Electric Solar Inverters USA Inc 1 800 670 0707 1 408 987 6030 www xantrex com 97 0019 01 01 Rev G Printed in China FSW Owners Guide book Page ii Tuesday August 7 2018 9 03 AM...

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