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WTI NPS-16HD Series, Hardware Manual

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Appendix C. 

Customer Service

Customer Service hours are from 8:00 AM to 5:00 PM, PST, Monday through Friday.  
When calling, please be prepared to give the name and make of the unit, its serial 
number and a description of its symptoms.  If the unit should need to be returned for 
factory repair it must be accompanied by a Return Authorization number from Customer 
Service.

WTI Customer Service 

5 Sterling 

Irvine, California   92618

Local Phone:  (949) 586-9950 

Toll Free Service Line:  1-888-280-7227 

Service Fax:  (949) 583-9514

Email:  [email protected]

Summary of Contents for NPS-16HD Series

Page 1: ...WTI Part No 14531 Rev A NPS Series NetworkPowerSwitches HorizontalMount Products Covered NPS 4HS15 Series NPS 8HS Series NPS 8HD Series NPS H20 ATS Series NPS 16HD Series Hardware Guide...

Page 2: ...current protection and supply wiring Grounding Reliable earthing of this equipment must be maintained Particular attention should be given to supply connections when connecting to power strips rather...

Page 3: ...ice or remove the unit 15 Amp Starter Cable s Depending on your specific model some NPS Series units may be shipped with either one or two 125 VAC 15 Amp Starter Cables These Starter Cables will allow...

Page 4: ...two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation WARNING Changes or mod...

Page 5: ...Started 3 1 3 1 Apply Power to the NPS 3 1 3 2 Connect Your Computer to the NPS 3 1 3 3 Communicating with the NPS 3 2 3 4 Controlling Power Outlets 3 2 4 Hardware Installation 4 1 4 1 Connecting the...

Page 6: ...rk equipment sites and off site facilities by providing secure remote access to power switching and reboot functions at the remote network equipment site Note For instructions regarding configuration...

Page 7: ...terminal or external modem as described in Section 4 3 For a description of the Setup Port interface please refer to Appendix B 3 ON Indicator An LED that lights when power is applied to the NPS 4 RDY...

Page 8: ...es power to NPS control functions and outlets Also includes cable keeper not shown NPS 4HS15 1 Units One IEC 60320 C14 inlet for 100 120V power NPS 4HS15 2 Units One IEC 60320 C14 inlet for 100 240V p...

Page 9: ...2 ON Indicator An LED that lights when power is applied to the NPS 3 RDY Indicator Ready Flashes if unit is ready to receive commands 4 Default Button Toggles outlets On Off or resets unit to factory...

Page 10: ...hed Outlets AC Outlets that can be switched On Off rebooted or set to default state in response to user commands NPS 8HS20 1 Units Eight NEMA 5 15R Outlets NPS 8HS20 2 Units Eight IEC 60320 C13 Outlet...

Page 11: ...D that lights when power is applied to the NPS 3 RDY Indicator Ready Flashes if unit is ready to receive commands 4 Default Button Toggles outlets On Off or resets unit to factory default parameters a...

Page 12: ...unts Mounting Hardware for Cable Retainer Bracket Switched Power Outlets Eight switched power outlets four switched outlets per branch that draw power from the corresponding branch power inlet 4 Branc...

Page 13: ...re information on Network Port configuration please refer to the WTI Firmware Guide 3 ON Indicator An LED that lights when power is applied to the NPS 4 RDY Indicator Ready Flashes if unit is ready to...

Page 14: ...TS Units IEC 60320 C20 inlet for 100 120V power NPS 8H20 2 ATS Units IEC 60320 C20 inlet for 200 240V power 2 Secondary Power Inlet NPS 8H20 1 ATS Units IEC 60320 C20 inlet for 100 120V power NPS 8H20...

Page 15: ...ault parameters as described in Section 2 11 5 Reset Button Reboots and or resets the NPS to factory defaults as described in Section 2 11 6 Output Status Indicators LEDs light when corresponding outl...

Page 16: ...for 200 240V power 2 Branch B Power Inlet Supplies power to outlets B1 through B8 NPS 16HD20 1 Units IEC 60320 C20 inlet for 100 120V power NPS 26HD20 2 Units IEC 60320 C20 inlet for 100 240V power N...

Page 17: ...ranch For information on Alarm Configuration please refer to the WTI Firmware Guide 7 Network Port An RJ45 Ethernet port for connection to your 10 100 1000Base T TCP IP network Note that the Network P...

Page 18: ...seconds and then release it b The NPS will reboot it s operating system all plugs will be left in their current On Off state 2 Set Parameters to Factory Defaults a Simultaneously press both the Defaul...

Page 19: ...wer is applied to the NPS the ON LED on the instrument front panel should light and the RDY LED should begin to flash within 90 seconds indicating that the unit is ready to receive commands Note To de...

Page 20: ...Status Screen Text Interface 3 4 Controlling Power Outlets If you wish to verify that the NPS is operating properly before deploying the unit in a working network environment proceed as follows to co...

Page 21: ...designed to prevent the power supply cables from being accidentally disconnected from the unit NPS 8HD Series Units Cable keepers must be installed by the user 1 First make certain that both of the NP...

Page 22: ...onnect the power cord from your switched device to one of the AC Outlets on the NPS unit Note that when power is applied to the NPS the AC Outlets will be switched ON by default Note that some NPS mod...

Page 23: ...determine if the device is 1000Base T 100Base T or 10Base T and then configure the network interface accordingly If your router switch does not autosense the NPS will auto negotiate speed and duplex m...

Page 24: ...ht 1 75 4 5 cm One Rack U NPS 8HS Series NPS 8HD Series NPS 8H20 ATS Series Width 19 48 3 cm Including Rack Brackets Depth 8 7 22 1 cm Height 1 75 4 5 cm One Rack U NPS 16HD Series Width 19 48 3 cm In...

Page 25: ...r Modem Mode the DTR output at either port reflects the DCD input at the other end b If neither port is set for Modem Mode DTR output is held high active 2 When not connected a If the port is set for...

Page 26: ...e of the unit its serial number and a description of its symptoms If the unit should need to be returned for factory repair it must be accompanied by a Return Authorization number from Customer Servic...

Page 27: ...mation and descriptions contained herein are the property of Western Telematic Inc Such information and descriptions may not be copied disseminated or distributed without the express written consent o...

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