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Troubleshooting
All Models Troubleshooting
The beam won’t stay on,
or
I just get a narrow beam when I pull the trigger,
or
the scanner won’t turn on
when I pull the trigger
or
the red LED flashes when I pull the trigger.
All of the above problems are an indication that your BATTERY IS TOO LOW. With any of the above
symptoms, recharge the battery in the RF Laser before assuming you have some other kind of problem.
The reader won't beep when reading bar codes
Recheck all the connections. Get close to the Base Station. Try reading the
Link Test
bar code, following
the steps for scanning on page 6.
If you hear two beeps, but see nothing on the screen, try scanning
End Setup
.
Reread the configuration section and make sure you properly enabled the bar code types you're trying to
read.
Extra characters at the beginning or end of your bar code data
Clear the Preamble and Postamble.
Poor read rate
Get close to the Base Station and try reading the test label (following the scanning instructions on
page
6
) as an example of a known good bar code. Examine your bar codes to make sure they have dark bars,
clearly defined bars and white spaces, and a "quiet zone" of at least 1/4 inch to the left and right. If the
bars are gray, or so dark that they "bleed" into the white spaces, the person or organization printing them
will need to adjust the printer or get a new ribbon or toner cartridge for it.
I get six beeps when the RF Laser powers up.
The unit needs repair. Call for an RMA.
The Orange light stays on the RF Laser Scanner
You are in Setup Mode. Scan End Setup on the Wireless Setup Menu.
You need more range
If you need more range consider using a USB Dock to allow the USB Base Station receiver to be
positioned with better line-of –sight to the RF Laser.
Summary of Contents for 520-RF
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