Expectations: please read this before riding
Pedalling:
E-bikes are designed to be pedalled, with use of the throttle occasion-
ally—to start off, or to help you to ride up a slope. Using the throttle constantly
may damage it and will run the battery down very quickly, wearing it out within just
a few months.
Speed:
Our bikes are designed for sensible use in accordance with UK law. The
motor will power you
up to
15.5 mph and no faster, though you can still pedal
harder to achieve greater speeds.
Models
: Some of our bikes are more suited for recreational use rather than com-
muting. If you need a bike for commuting, you should consider our chain-driven
(CD) versions.
Care
: Electric bikes need more regular maintenance than standard bikes. Spokes
and other mechanical fixings need tightening every 2 to 3 weeks and tyres need
regular pumping. We also advise riding as often as you can. Not riding your bike
for several months may cause the motor to seize up and could damage the bat-
tery.
I
dentical bikes
: No two bikes are identical, even if they are the same model and
purchased at the same time. One may be a little quicker or one motor may be
quieter than another.
This is normal. Please make allowances.
Hill climbing
: If you are heavy, have steep hills or both, you may have difficulty
getting uphill, and in extreme cases the bike may not get you up at all. The motor
is limited by law to 250 watts and there is only so much it can propel up an incline.
Call us for advice before you ride.
Distance and performance
The distance you can cover on a
single charge will vary significantly. It is affected by your weight, how much effort
you put in, hills, headwinds, traffic etc. The bike may cut out on steep hills and the
battery
will
cut out when
exposed to extreme cold.
Paint quality
: please see overleaf
Costs:
we ask you to contribute towards costs when returning the bike or a part
for repair and additional costs apply if you take your bike abroad (see later).
If you are not happy with any of the above, please do not ride your bike. Call
us to arrange return and a refund.
