15
VB1 DM/JAC 2014 v1.0
This document is a quick reference guide. For more comprehensive
information
please refer to your Skyla VB1 Operator’s Manual
Error Messages
Stage
Error Message
Error Handling
Booting up
Password Error
Please enter the correct
password
Device Abnormal (Error
Code1~20, 30, 51~56)
Please reboot the anaylzer. If
the error code cannot be
resolved, please contact the
authorized technical support
department
Date & Time Error
Please enter the correct date
and time
. Internal Memory Error
Please contact the authorized
technical support department
Printing
Internal Printer Error
Please contact the authorized
technical support department
No External Printer Found
Please check that the external
printer
is correctly connected and
whether the printer is an
analyzer compatible model
No Paper
Check if the thermal paper roll
in the built-in thermal printer is
properly installed, or add a new
roll of thermal paper.
Abnormal drawer operation
Drawer Jam
Please remove any objects that
prevent the drawer from closing
properly. Contact the authorized
technical support department if
the issue is not resolved
Testing and analysis
Internal Memory Full
Please contact the authorized
technical support department
Empty
Please insert a reagent disc
Unrecognized Disc Bar
Code(Error Code 101~104)
The reagent disc barcode
cannot be recognized. Please
insert a new reagent disc
Unauthorized Disc (Error Code
105, 106)
This is an unauthorized reagent
disc. Please contact the
authorized technical support
department
Disc Expired (Error Code 107)
The reagent disc is expired.
Please insert a new reagent
disc
Assay Parameter Version
Mismatch (Error Code 108)
Please contact the authorized
technical support department to
get the latest version of
firmware or assay parameter.
Used Disc
(Error Code 201)
Please remove the used
reagent disc
and insert a new reagent disc.
Insufficient Sample
(Error Code 204, 213)
The sample volume is
insufficient.
Please insert a new reagent
disc and make sure to inject
200 µL of sample.
Disc Error (Error Code 202,
203, 211,
212,323,355,841,842,843)
Please insert a new reagent
disc.
Device Abnormal (Error Code
3XX ,800, 801,
Please remove the reagent
disc, reboot the anaylzer, and
