14
VB1 DM/JAC 2014 v1.0
This document is a quick reference guide. For more comprehensive
information
please refer to your Skyla VB1 Operator’s Manual
Troubleshooting
Common Problems
Analyzer Power and Function
C = Common problem S = Solution
C: Touchscreen is black or blue; power light is OFF.
S: Turn the analyzer power off. Check the power cable connections. Disconnect and
reconnect on both ends, then turn the power on.
C: Touchscreen is blue or blank; power light is ON.
S: Remove the reagent disc from the drawer. Check
that the drawer closes properly, then re-boot the analyzer.
C: Damaged touchscreen
S: Please contact the authorized distributor or technical support department.
Settings and Reports
C: There are no values for some of the results within a printed test report, or the
system automatically cancels a reagent disc test without generating a report
S: The
skyla
VB1
Veterinary Clinical Chemistry Analyzer performs automatic system
calibrations to maintain high system precision. Thus, when the Analyzer detects a
faulty reagent disc, it automatically cancels the test and displays an operational error
message. Please insert a new reagent disc to resume operations.
C: The test report exported by the built-in thermal printer is blank.
S: The thermal paper roll may have been installed in the wrong direction within the
built-in thermal printer. Please remove the roll of thermal paper and confirm that the
heat-sensitive side is facing the correct direction (the arrow sticker on the roll should
point downwards) before replacing the roll in the built-in thermal printer.
C: After choosing to initiate the “System Default
”
function, previously customized
reference range settings have disappeared.
S: Once the “System Default” function is initiated, the system will delete all custom
settings and reference ranges. Once the command is executed, all settings will be
reset to the default system settings. The settings that have been deleted cannot be
recovered. However, none of the test results and calibration records will be deleted.
Exporting data from the system to other devices
C: Peripheral and media of the exported data.
S:
“Dump to USB” function: will export selected historical data to an external USB
drive. “RS232 Export” function:
will export selected historical data to an RS232
station.
