Hardware Reference Guide
SST-PFB3-ISA
58
Warranty and Support
©2004 Woodhead Software & Electronics, Division of Woodhead Canada Limited
Document Edition: 1.0, Document #: 715-0078, Template Edition: 1.1, Template #: QMS-06-045
Use, duplication or disclosure of this document or any of the information contained herein is subject to the restrictions on page ii of this document.
E.1 Warranty
For warranty information pertaining to the card, refer to
http://www.mysst.com/warranty.asp
.
E.2 Reference Documents
EISA Specification
, Version 3.12, copyright 1989-1992, BCPR Services, Inc.
E.3 Technical Support
Please ensure that you have the following information readily available before calling for
technical support:
•
Card type and serial number
•
Computer’s make, model and hardware configuration (other cards installed)
•
Operating system type and version
•
Details of the problem you are experiencing: firmware module type and version, target
network and circumstances that may have caused the problem