ECOMPACT 40
Page 21
Control System
© Wood Energy Solutions
5.1 ERROR CODES
In the unlikely event that the appliance fails to start or shuts down unexpectedly, then the Error
code show on the display will give an indication as to the potential cause of the problem. Some of
the errors can be cleared by the house holder and they are :
Er01
- Water Safety Thermostat – Press the reset button A and then hold button B for three
seconds to clear the error from the controller.
Er04
- Water over temperature – Hold button B for three seconds. If the problem persists
contact you service agent.
Er05
– Exhaust over-temperature – Check that baffle is in position and clean inside of combustion
chamber.
Er09
– Low water pressure – Contact your installer.
Er10
– High water pressure – Contact your installer.
Er12
- Failed Ignition– Empty any un-burnt pellets from the burner pot and hold button B for
three seconds to clear the error.
Er13
- Accidental Extinguishing for Low Exhaust Temperature –
Empty any un-burnt pellets from
the burner pot and hold button B for three seconds.
Er15
- Loss of Voltage– Usually occurs after a power-cut. Empty any un-burnt pellet from the
burner pot and hold button B for three seconds. Turn off the time clock for 10 seconds before
switching on again.
Er18
– Lack of Pellet – When the pellets reach the pellet sensor in the hopper the system
extinguishes to prevent having to re-prime the auger. Refill the hopper and hold the button B for 3
seconds. Turn off the time clock for 10 seconds before switching on again.
Er34
– Low vacuum pressure – clear the error by holing button B for 3 seconds. Turn off the time
clock for 10 seconds before switching on again.
Er35
– High vacuum pressure - clear the error by holing button B for 3 seconds. Turn off the time
clock for 10 seconds before switching on again.
A
B
Error codes must be notified to the service
personnel in order to diagnose the problem.
woodenergysolutions.co.uk
Summary of Contents for E-COMPACT 40
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