date on which the commissioning took place. The guarantee is conditional on the
Commissioning Report being filled in and returned to the Manufacturer within 10
days, and requires that the product be installed and commissioned by an approved
WES installer according to the detailed instructions given in the instruction booklet
supplied with the product.
The term 'guarantee' is to be understood to denote the free of charge replacement
or repair of
parts recognised to have been defective at the start by reason of
manufacturing defects.
2.3.1. Limitations
The above guarantee does not cover parts subject to normal wear such as gaskets, fibre board on
doors. Damage to the burner pot, baffles and ash pan is not covered if inserted incorrectly . The
replacement parts will be guaranteed for the remainder of the guarantee period starting from the
date of commissioning of the product.
2.3.2. Exclusions
The warranty excludes all ancillary products associated with the system ( e.g. flue pipes, external
circulation pumps, bulk hoppers and augers, plumbing and electrical system.). The warranty does
not cover Third Party damage to the product or damage caused by the plumbing (an example
would be an inappropriately sized expansion vessel) or electrical system. Warranty does not cover
issues arising from pellets that do not conform to Enplus-A1
Recommendations advised to the Customer to be carried out during commissioning must be
completed and advised to your local Dealer in order to validate the warranty.
The requirements for the flue installation, particularly in relation to draught, is the responsibility
of the system owner. Compliance with Local Building Regulations must be adhered to.
The warranty does not cover misuse of the product or sabotage.
Any consequential loss or damage caused by the failure of a component on this product is not covered.
WES refuses to accept any responsibility for any damage which may be caused, directly or
indirectly, by persons, animals or things in consequence of the failure to observe all the
prescriptions laid down in the instruction booklet, especially those concerning warnings on the
subject of installation, use and maintenance of the appliance.
Damage caused by transport and/or handling is excluded from the guarantee.
The guarantee will be invalidated in the event of damage caused by tampering with the appliance,
atmospheric agents, natural disasters, electrical discharges, fire, defects in the electrical system,
and caused by lack of, or incorrect, maintenance in terms of the manufacturer's instructions.
CLAIMS UNDER THE GUARANTEE
The request for action under the guarantee must be addressed to the
Dealer/Retailer, who will forward the claim to WES's technical assistance service.
WES DECLARES THAT THE APPLIANCE WHICH YOU HAVE PURCHASED COMPLIES
WITH
EEC
DIRECTIVE
2004/108
EC
and
2006/95/EC
and
SUCCESSIVE
AMENDMENTS
WES refuses to accept any responsibility in the event that the appliance or any
other accessory has been improperly used or modified without authorisation.
For all replacement of parts, only original WES spare parts must be used.
ECOMPACT 40
Page 5
Warnings & Guarantee Conditions
© Wood Energy Solutions
woodenergysolutions.co.uk
Summary of Contents for E-COMPACT 40
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