WMF 800 User Manual Download Page 66

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Service and Maintenance

Service ticket WMF 800

Don’t forget to include the completed service ticket and a copy of the proof of purchase in your
package.
Attention: Handling of shipping of your WMF 800 occurs via the WMF Service Center. The package is
collected from your premises.

Sent from:

Company/name:

Address:

Post code:

Telephone:

Fax:

E-mail:

Reason for return

Cost estimate

If no warranty is applicable. (Check where applicable)

by letter

by e-mail

by fax

Repair approval

Repair approval up to an amount of Euro

City, Date

Signature

“Service procedure
using the Service Center”
see page 64

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Summary of Contents for 800

Page 1: ...WMF800 User Manual EN Type 03 0400 ...

Page 2: ...Minus button Aroma button Removable drip tray with drip tray grid Water tank Height adjustable All in One spout with integral milk foamer Coffee grounds container Beverage buttons Hot water spout Hot water button Display Manual insert Heated cup storage Bean hopper on off button Timer Milk hose Refrigerated milk tank optional Brewer lid ...

Page 3: ...offee enjoyment The WMF800 has an appealing clean design Its simple operation concept is an indication of technical superiority This is what makes the WMF800 so remarkable WMF Touch Concept A simple touch is enough Seven coffee specialities warm milk and water for tea Just one spout for everything WMF All In One Original technology from WMF professional coffee machines Simple milk system rinsing W...

Page 4: ... and milk foam 19 Dispensing hot water 20 General beverage preparation 20 Cancel beverage preparation 20 WMF All in One spout 21 Adjusting the height 21 Control buttons 22 Switching the coffee machine on and off 23 Switching on 23 Switching off 23 Switching the coffee machine on and off with the timer 24 Setting the automatic switch on time 24 Display timer operation 24 Manual switch on for timer ...

Page 5: ...ing 52 Bean hopper is empty 53 Insert coffee grounds 53 Change filter 53 Brewer lid is open 54 Clean control panel 54 Error messages and malfunctions 55 Error messages on the display 55 Errors with no malfunction display 57 Safety 60 Safety instructions 60 Hazard instructions 62 Warranty Guarantee 63 24 Month Premium Service Maintenance 64 WMF Service Center 64 Service ticket WMF800 66 Transport a...

Page 6: ...e Additional components of the user manual Brief instruction for beverage dispensing care User manual signs and symbols Hazard notices Caution Risk to machine General hazard Caution Risk to user Caution Hot liquid Caution Hot surface Warning Risk of electrocution Caution Risk of hand injuries Tips and hints Instruction Cross reference Tip Always follow the safety instructions in the Safety chapter...

Page 7: ...n options Individual actions individual steps Text in italics Description of coffee machine state and or explanations of steps carried out automatically WMF All in One spout Combination coffee spout and milk foamer WMF Connect Clean Automatic milk system rinsing Touch Concept Operator control panel with beverage buttons and operation buttons your selection pls 08 15 25 08 2008 ...

Page 8: ...the rear of the machine Plug the cord into a grounded outlet Place the drip tray grid into the drip pan Place the drip tray in the machine Test the water hardness Briefly dip a carbonate hardness test strip into water approx 1 second One minute later read the degree of hardness on the colour scale of the test strip package The water hardness is set during start up Prepare the water tank Lift the w...

Page 9: ... cartridge and place it on the cartridge adapter 4 The sieve and water filter sit very securely Fill the water tank Fill the water tank with cold tap water max 2 2 litres Water can then be added with the lid in place Place the lid on the water tank The lid must be on the tank when it is put in place Slowly slide the water tank back into the machine Fill the water tank only with fresh cold water Ne...

Page 10: ...to the lowest position 6 Insert the milk hose into the guide 7 8 The milk hose must be in the lowest position without tension and must not run in front of the grounds container Connect the milk hose to the milk Place the refrigerated milk directly to the left of the machine Place the milk hose with the milk nozzle on it into the milk container The hose end with the milk nozzle should reach the bot...

Page 11: ...fee bean hopper Such foreign bodies can damage the grinders of the coffee mill This damage is not covered under the warranty Do not reach into the bean opening of the mill Each coffee machine is thoroughly tested before shipment Therefore coffee grounds residue may remain in the grinder Your coffee machine is not used Start up program Press the on off button The start up program begins Press the b...

Page 12: ...s yyyy year four places Press the P button to confirm the values After confirmation the program jumps to the next point of the settings Switch off time in minutes after the last beverage preparation Here you can set how many minutes after the last beverage preparation the coffee machine should switch off automatically If set to 0 Minutes the machine does not switch off The set values can be change...

Page 13: ... rinse Fill the water tank with cold tap water Place the lid on the water tank The lid must be on the tank when it is put in place Slowly slide the water tank back into the machine The machine now heats up After the machine has heated up there is a coffee system rinse This warms up all the pipes After each brewing cycle in the heating up phase and during the care programs so called release water r...

Page 14: ...s that sufficient water be in the tank at all times Empty the drip tray regularly since the rinse water approx 120 ml runs into the drip tray through the All in One spout You can place a container under the All in One spout to catch the rinse water About the timer Switching on and off The coffee machine automatically switches itself off at a pre set time In this circumstance also the machine perfo...

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Page 16: ... The WMF800 has an operator control panel with five beverage buttons It covers seven international coffee specialities as well as milk and milk foam Each of the buttons is assigned to several beverages Beverage button overview Milk button in the center Milk press briefly briefly 1x espresso 1x café crème briefly long 2x espresso 2x café crème long briefly 1x cappuccino 1x latte macchiato briefly l...

Page 17: ...See beverage button overview The beverage button pressed lights up The display indicates Depending on the setting the coffee beans are ground appropriately for the selected beverage The preparation occurs as specified in the beverage settings The beverage is prepared and dispensed into the cups underneath the spout The display indicates Dispense milk The All in One spout is at the top position Dis...

Page 18: ...al insert In addition to the coffee bean hopper you can use the manual insert to make second type of coffee such as decaffeinated coffee Place an appropriate cup under the All in One spout Remove the lid of the manual insert The display instructs Place the ground coffee for one brewing cycle in the manual insert Close the lid Select the beverage with the beverage buttons one cup This procedure can...

Page 19: ...o place a small catch basin under the spout Milk can also drip out if the tetrapak is full and the All in One spout is in a lower position Slide the spout upward a little after dispensing a beverage Cup of warm milk The All in One spout must be in the top position Place an appropriate cup under the All in One spout Press the milk button 1x briefly Another press of the milk button ends dispensing p...

Page 20: ... preparation Caution Burning and scalding hazard The All in One spout and the hot water spout can get very hot The beverages dispensed and the escaping steam are very hot Never touch the spouts during or directly after dispensing beverages Never touch the beverages rinse and cleaning water or steam during or directly after dispensing beverages Cancel beverage preparation You can cancel the current...

Page 21: ...ed solely for milk dipsensing If the All in One spout is not at the top position when milk is selected The following messages are displayed alternately 1x mug of milk move spout up max 1x mug of milk confirm beverage Slide the All in One spout all the way to the top Press the milk button again briefly Milk foam position of All in One spout Milk foam is dispensed at all positions of the All in One ...

Page 22: ... coffee strength for the next beverage Minus button aroma button Browse back through the programs with minus Reduce coffee strength for the next beverage Operating and lighting concept The lighting system helps you with navigation Only the available buttons are lighted Press briefly the symbol for the selected beverage lights up Press long the symbol for the selected beverage blinks not for milk o...

Page 23: ... the machine is ready to operate The ready to operate display appears Switching off Press the on off button for approx 3 seconds Place a container for the rinse water approx 120 ml under the All in One spout If beverages with milk such as latte macchiato were prepared then you will be asked to perform a milk system rinse A coffee system rinse begins after that Follow the display messages The machi...

Page 24: ...r timer operation Press the on off button briefly In timer operation the machine switches on again immediately before the automatic switch on time Manual switch off for timer operation Press the on off button for 3 seconds The machine switches off and the timer is no longer active Set automatic switch on time to active Settings Basic settings Automatic switch on time see page 31 If the machine is ...

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Page 26: ... briefly long 2x espresso 2x café crème long briefly 1x cappuccino 1x latte macchiato briefly long 2x cappuccino not used long Milk foam press and hold Cup size Cup volumes The WMF800 allows you to make easy individual adjustments to the cup volume to suit the cup sizes The essential point is that the recipe remains unchanged Press the P button briefly Use the button to browse to display Select th...

Page 27: ...me Coffee strength Milk volume Rest time for Latte Macchiato Sequence of dispensing of milk and coffee Pre brew aroma development Option only available for beverages with milk or milk foam Call up the beverage settings Press the P button briefly Use the button to browse through to Select the beverage setting program by pressing the P button Select the beverage for which the taste and composition s...

Page 28: ...resso is about 8 grams Determine the desired coffee strength with a preparation test Milk volume In seconds applies to beverages with milk or milk foam Milk quantity depends on the milk used the milk temperature and the milk nozzle selected Determine the desired volume with a preparation test The amount of milk foam may be smaller for the first beverage since there is condensation in the chilled p...

Page 29: ...o swell up and the aroma of many types of coffee to develop Test Each setting can be tested in the beverage settings menu The settings are adjusted in relation to the factory setting rest period 15sec OK P change The setting for the sequence of beverage dispensing is only offered for beverages with milk components sequ coffee milk OK P change The pre brew function is set to on at the factory for a...

Page 30: ...the button to browse through to Select the basic settings program by pressing the P button Date time Display of current date and time on the display You can switch the display of the current date and time on and off here Description of the other basic settings see Start up chapter page 12 Cancel operation Care button Select confirm Page forward Increase value Page backward Reduce value The new val...

Page 31: ...an turn on and off the keypad beep that sounds when the operating and beverage buttons are pressed Brewing temperature You can set the temperature of the brewing water here The default is 92 C switch on time on OK P change Setting the switch on time Switching on and off in timer operation see page 24 sound on OK P change brewing temp 92 C OK P change Brewing temperature Tips and tricks see page 48...

Page 32: ...spresso As soon as all beverages have been displayed or the C button has been pressed the message appears Keep counter settings Press the C button Delete all counters Press the P button factory sett no OK P change All individual settings are lost if you reset to the factory settings display contrast OK P change Cancel operation Care button Select confirm Page forward Increase value Page backward R...

Page 33: ...ver adjust by more than a quarter turn in one step Do not go past the stop with force The factory setting for the grinding degree is designed for the properties of average coffee beans The effect of a change in the grinding degree can be evaluated only after dispensing the second cup after the new setting has been made The following limits apply to the adjustment Grinding degree too ﬁne The dispen...

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Page 35: ...cleaning system for beverages with milk components Care overview Care programs Warm up rinse Coffee system rinsing Milk system rinse WMF Connect Clean C leaning the machine Cleaning program Replace water filte r Descale machin e Manual cleaning Cleaning the milk system Cleaning the brewing unit Cleaning the coffee grounds container Cleaning the water tank Cleaning the drip tray Cleaning the bean h...

Page 36: ...scaling or due to the use of other cleaning or descaling agents than those provided by WMF All guarantee and warranty claims are then void Cleaning and descaling agents are irritants and during execution of the programs they become very hot Avoid any contact with these liquids The plastic parts of the coffee machine with the exception of the water tank may not come into contact with the descaling ...

Page 37: ...erfectly clean systems for beverages with milk components and thus maintain consistently enjoyable coffee Slide the All in One spout to the top position Select the displayed program with the P button The display reports the individual activities that must be done before the rinse Place an appropriate container under the All in One spout Wipe off the outside of the milk hose with a clean damp cloth...

Page 38: ...ching off the machine automatically requests a milk system rinse Confirm with the P button and perform the milk system rinse The All in One spout is cleaned by a pulse of steam at the same time The milk rinse can be delayed with the C button Cleaning the machine Cleaning program Do not drink the cleaning solution that comes out of the spout during cleaning Confirm machine cleaning with the P butto...

Page 39: ...e display clears after the first beverage is dispensed Cleaning must take place within the next 50 brew cycles however at the latest the next day Otherwise beverage dispensing will be blocked The block will be cleared after a cleaning The cleaning interval is increased for less than 25 brewing cycles per week The next cleaning is due after 14 days Set the cleaning for a speciﬁc time You can manual...

Page 40: ... again After the rinse the ready to operate display appears Depending on the water hardness and the water flow but after 3 months at the latest the request appears to change the water filter The filter change can be delayed by pressing the C button filter exchange OK P browse remove water tank remove old filter place new filter Call up care program see page 36 Remove milk foamer see Cleaning the m...

Page 41: ...tant Pour a whole bottle of WMF liquid descaling agent 750 ml into the water tank Fill the water tank with water and close the lid Place an appropriate container min 3 litres under the All in One spout Place another container min 1 litre under the hot water spout Start the descaling with the care button The descaling starts A countdown timer indicates how long until the descaling will last After a...

Page 42: ...d replace it The machine now heats up Steam and condensed water will escape during this process The water hardness the water flow and whether a tank filter is used determine the schedule for descaling This time is calculated by the WMF800 and a request for descaling appears Descaling can be delayed by pressing the C button however it must be carried out within the next 50 brew cycles Otherwise bev...

Page 43: ...te the release on the back of the All in One spout 4 Slide the milk foamer downward 5 6 Release the milk hose from the milk foamer 7 Remove the milk nozzle from the milk hose 7 Twist out the air intake pipe Unscrew the black cap from the air intake pipe Separate the upper and lower parts of the milk foamer To do this press the milk foamer against a hard surface with the spout pointing downward 8 T...

Page 44: ...e plastic parts onto the air intake pipe Insert the milk nozzle into the milk hose Place the milk hose on the milk foamer 12 Insert the milk foamer from the bottom and latch it in place 13 14 15 Move the All in One spout to the lowest position 16 Insert the milk hose into the guide 17 18 19 Replace the water tank with its lid in place With the brushes included with the machine you can clean the na...

Page 45: ...emove the brewing unit by lifting it upwards 3 Use the multitool from the accessories Unscrew the thread on the brewing unit head 4 with the multitool 5 turning anticlockwise The wiper will fold out forward and the brewing sieve is now visible Clean the brewing filter under running water or with a cloth 6 Rinse the brewing unit under running water 6 Never clean the brewing unit in a dishwasher and...

Page 46: ...w the brewing unit back on clockwise using the multitool until the scraper closes again 10 Replace the brewing unit after it has been dried Insert the brewing unit until the lock snaps 11 Close the brewer lid 12 If the brewing unit cannot be inserted completely Turn thread on the brewing unit head slightly to the left or right with the multitool until the brewing unit slides into the guide Never u...

Page 47: ... water Fill the water tank with cold tap water Place the lid on the water tank The lid must be on the tank when it is put in place Slowly slide the water tank back into the machine Heavy calcium deposits can be removed with the WMF descaling agent After descaling rinse the water tank thoroughly in order to remove the descaling debris Clean the drip tray and drip tray grid Empty the drip tray and d...

Page 48: ...rength and the amounts of water and milk individually to your taste for each coffee specialty Pre brew The pre brew function is set at the factory for all coffee specialties except café crème Activate this setting for café crème as well if you prefer a stronger coffee aroma If your espresso is too bitter then deactivate this function Brewing temperature The brewing temperature is factory set to 92...

Page 49: ...hopper depending on usage using a dry lint free cloth Types of milk Milk foam comprises the protein elements in the milk A high protein content in the milk increases the quality and stability of the milk foam Refrigerate milk Milk is a very sensitive food We recommend keeping milk in the refrigerator before use Not long after taking from the refrigerator return unused milk to the refrigerator or u...

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Page 51: ... from the brown habit of the Capuchin monks Two espressi Due espressi The Italian way of enjoying coffee best with a friend Or you can indulge in un doppio Two café crème Two cups when you don t want to be alone when you enjoy your café Two cappuccini The perfect way to spend time with a friend Prepare two cups at once Latte macchiato The speckled milk with the characteristic of 3 layers warm milk...

Page 52: ... missing Refill water tank beverage sel locked refill water tank The water tank is nearly empty The water tank will not be completely emptied in order to prevent air from entering the coffee system Lift the water tank slightly and remove it Empty the remaining water Fill the water tank with cold tap water Water can then be added with the lid in place Place the lid on the water tank The lid must be...

Page 53: ...ewing cycle is ground The selected beverage is then brewed Insert coffee grounds insert coff grounds select beverage The manual insert lid is open Insert the ground coffee Close the manual insert Select the desired beverage with the beverage button This procedure can be cancelled with the C button Ground coffee that has already been inserted is removed via the coffee grounds container Change filte...

Page 54: ...ewer lid Clean control panel clean control panel Find the cause Operator control panel is not clean buttons do not respond For the message Press the on off button and switch off the machine Clean the operator control panel with a damp cloth Switch on the machine again If the message continues to appear Please call the service ...

Page 55: ...ge Action Insert brewer Brewer is not inserted Insert brewer Brewer limit switch Brewer unit not inserted correctly Insert brewing unit correctly Brewing unit stiff Remove brewer open brewing chamber with multitool apply a thin layer of the grease from the accessories kit to the red gasket Flow error water tank is empty Fill the water tank Bleed machine Dispense hot water until a constant stream o...

Page 56: ...on off If the error repeats the malfunction must be corrected by the WMF Service Center Motor driver error Switch machine on off If the error repeats the malfunction must be corrected by the WMF Service Center Grinder blocked The grinder is blocked by foreign bodies Switch off the machine unplug the power cord Vacuum out the bean hopper Turn grinders clockwise with the multitool in order to be abl...

Page 57: ...milk hose again Clean the All in One spout Clean the steam nozzle No milk foam only warm milk Carry out milk system rinse If the problem continues Cleaning the milk system All components must be clean and the passages must be clear Cleaning the milk system See Page 43 If there is no steam Clean steam nozzle Clean steam nozzle See Page 59 Milk or milk foam is too cold Check whether the correct milk...

Page 58: ...round coffee is set too low Cups too cold pre warm Grinding degree too coarse Set grinding degree finer Carry out warm up rinse Brewing unit can no longer be pulled out or inserted Brewing unit is not in the basic position The brewing unit can be adjusted using the multitool until the brewer can be inserted Remove coffee grounds residue from the inside of the brewer Noticeably large amount and ver...

Page 59: ... rings on the water spout supports with WMF gasket grease O rings in brewer If the brewer is difficult to remove and replace If the O rings are very dry Lightly smear the O rings on the brewer with WMF gasket grease Clean steam nozzle Clean the steam nozzle in the All in One spout If no milk foam is produced even after a milk system rinse Remove the milk foamer Remove the red seal from the steam n...

Page 60: ...ions from them about how the device should be used Children should be supervised to ensure that they do not play with the machine The height of the installation surface above the floor is at least 850 mm Caution Electric shock When the machine is not in use and before starting manual cleaning disconnect it from the power source unplug it Do not operate the machine if the power cord or plug is dama...

Page 61: ...starting manual cleaning The same applies when attaching or removing components and accessories Caution Risk of injury The unit must be placed on a level flat and sturdy surface Maintenance and repair work may be performed only by the WMF Service Center using original spare parts ...

Page 62: ... and steam to come into contact with you Caution Electric shock Do not allow liquids to enter the inside of the machine casing except within the intended containers Do not clean the machine using running water steam cleaners or steam jets Do not unscrew the machine covers and do not reach into the innards of the machine even using tools Caution Irritant Health hazard Cleaning and descaling media a...

Page 63: ...warranty please return the enclosed warranty card to WMF Of course the statutory warranty rights of the buyer are not limited by this warranty declaration Where the product is sold to an individual dealing as a consumer the warranty entitlement in no way affects the purchaser s statutory rights The warranty period is only valid if the repairs to the product are carried out by WMF Service Center Th...

Page 64: ... in the original carton and have it ready for pick up Machines that are not in the original packaging cannot be taken for service Important The completed service ticket and a copy of the proof of purchase should be available Service Maintenance Repair at the WMF Service Center This procedure applies only within Germany and Austria Coffee machine is inspected upon receipt If not covered under warra...

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Page 66: ...e WMF Service Center The package is collected from your premises Sent from Company name Address Post code Telephone Fax E mail Reason for return Cost estimate If no warranty is applicable Check where applicable by letter by e mail by fax Repair approval Repair approval up to an amount of Euro City Date Signature Service procedure using the Service Center see page 64 Cut out this service ticket or ...

Page 67: ... machine in the original carton with its styrofoam supports Consult your local authority for options on disposal of the machine at the end of its working life This device is subject to the directive on waste electrical and electronic equipment WEEE EU directive and may not be disposed of as domestic waste Further information can be obtained from your local recycling depot or from our WMF Service C...

Page 68: ...s and descaling agents are irritants to people textiles and plastic parts Strictly comply with the safety instructions on the package Optional accessories and spare parts You can obtain cleaning media i e WMF milk system cleaner WMF cleaning tablets WMF descaler and WMF water filters from your specialist dealer Your enjoyment of coffee will be perfect with the Barista set The WMF brand stands not ...

Page 69: ...r approx 15 20 portions Height adjustable All in One spout with milk nozzle 67 to 141 mm High performance pump 15 bar Independent heating systems 2 External dimensions Width 305 mm Height 400 mm Depth 443 mm For maintenance and cleaning there must be at least 250 mm space on the top side of the machine to dismantle the brewer Weight empty approx 16 0 kg Weight of brewer 1 2 kg Cable length approx ...

Page 70: ...he milk 10 Control buttons 23 Cup preheating 48 Cups 48 Cup size 26 Cup volume 26 D Date 12 30 Date time 30 Delete all counters 32 Descale 41 Descale coffee machine 41 Dispensing hot water 20 Display contrast 32 Display timer operation 24 Disposal 67 E Electric shock 60 62 Electronics waste disposal law 67 Empty coffee grounds container 52 Error list 55 Error message 55 Error message display 55 Er...

Page 71: ...f time 12 30 Switch on the coffee machine 11 23 Switch on time 24 30 Symbols 6 T Technical Data 69 Test the water hardness 8 Time 12 30 Tips and hints 6 Tips and tricks 48 Transport and disposal 67 Type of coffee 48 49 Types of milk 49 U Unpacking 8 User manual signs and symbols 6 V Varieties of coffee 49 W Warm up rinse 37 48 Warrantor 64 Warranty Guarantee 63 Warranty ticket 66 Water hardness 13...

Page 72: ...72 Introduction WMF800 Type 03 0400 BAL 12 09 EN 07 12 2009 ...

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