15/16
ProphyCair & Pro
Version: 01
ENGLISH
14 Troubleshooting Guide
THE FOLLOWING INFORMATION IS FOR AUTHORIZED SERVICE FACILITIES AND QUALIFIED SERVICE
PERSONNEL ONLY.
LINET can provide technical support to Linet qualified technical personnel. Contact LINET service department for more
information.
PROBLEM
CAUSE
SOLUTION
A. Mattress not inflating properly
1. Mattress hose disconnected
2. Air hose kinked or split
3. Major leak in the air cushion or
overlay pad
4. Kinked or split manifold
5.
Control unit not working
6. Blower malfunction
1. Connect hose connectors and
lock them in place
2. Unkink hose or
replace split hose
3. Replace leaking air cushion or
overlay pad
4. Unkink manifold or
replace split
manifold
5.
Send control unit back to factory
for repair
6. Send control unit back to factory
for repair
B. No Power
1. Control Unit OFF
2. Power cord disconnected
3. No power in the power source
4. Power outage
5.
Blown fuse
1. Check power source and turn
unit on
2. Connect cord to power source
3. Check power source has power
and turn it “ON”
4. Wait till the power source has
power
5.
Send control unit back to factory
for repair
C. Control Unit not responding
1. Unit locks up
1. Unplug power cord from control
unit, wait 15 minutes and plug
cord back to reset the control unit
Preventive Maintenance
It is important to periodically test the control unit to verify its functionality. If the units air pressure reading is out of specifi
-
cation it can result in poor or reduced patient support. Contact Linet Service for training on how to perform these tests.
PLEASE CLEAN FILTER EVERY 3 MONTHS OR WHENEVER DIRTY
Remove the 2 filter screws from the back of the unit and separate filter foam. Wash filter foam using soap and water. Dry
and replace filter back on the unit and fasten screws.
NOTE:
All preventive maintenance service, performance and electrical tests, or repairs should be performed only by authorized
and qualified technical personnel.
